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    Visiting Angels

    5.0 (5 reviews)
    Open • Open 24 hours

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    Ask the Community - Visiting Angels

    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    3.0(2 reviews)
    1.6 mi

    It's important to realize each Home Instead is individually owned and operated. This review is for…read morethe Nashua, NH (and Seacoast NH... which are owned/operated by the same people) organization. I hired these folks to provide 9 hour per day, 7 day per week care for my dad after he had a stroke. When I contracted them, it was made repeatedly clear the CONSISTENCY in terms of the care givers provided was of paramount importance. In less than a week, Home Instead had sent at least ten different care givers. And was continuing to send new folks every few days. And what about those care givers? Some were truly amazing. Just wonderful. Others were positively dreadful. I mean, entirely unqualified. Let me give you some examples: We had one care giver who didn't have the courtesy to introduce himself to my parents or know the proper protocol for transferring my dad from bed to his wheelchair. It was in the care plan.. he just didn't bother to read it or couldn't retain what he read. We had another care giver who did her knitting while my wife washed the urine soaked sheets from my mom's bed. Another care giver couldn't distinguish ordinary orange juice from thickened orange juice, and had no experience with swallowing precautions but said it was OK because she "can read directions." These aren't just annoyances... they're safety issues. The management was singularly unresponsive. Its like they just didn't care. And when I cancelled them, because they couldn't provide the quality of care that my dad needs, they had the audacity to charge me a TWO WEEK cancellation fee. Seriously. That's THOUSANDS of dollars to cancel. No... I would not recommend Home Instead in Nashua NH based on my experience.

    Trish Bourque and the Home Instead folks took care of my mom when she was in a very difficult…read moresituation. They took care of all her needs, including doctor's visits, two hospital stays, and finally helping out with the move. She loved quite a few of her caregivers, and they loved her. Trish especially was fantastic at being able to respond to my questions from 1,000 miles away, and did more than was required time and time again to help mom get to a safe and stable place. Home Instead did a great job.

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead
    Home Instead - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Home Health & Hospice Care - Pet therapy includes mini horses too!

    Home Health & Hospice Care

    2.1(7 reviews)
    6.1 mi

    The HOSPICE CARE part of this business is run by a woman who is incompetant, refuses to acknowledge…read moremistakes made by the nurses when they make them, has even called clients and their families liars when incidents have been reported. On multiple occasions my loved ones safety and life have been carelessly put at risk and then brushed aside as if it never happened. A few of the nurses are amazing and should be in a much better place of business so they can get the recognition they deserve because they are compassionate, they willingly go the extra mile without being asked and are in the right field of work, however that is completely hindered by the malfeasance and negligence and inability to take responsibility for mistakes that this business is overflowing with. This behavior should not be coming from a manager that runs this place . It's only a matter of time before someone passes earlier than what is naturally set, IF AND THATS A HUGE IF it has not already happened. DO NOT PLACE YOUR LOVED ONES UNDER THIS WOMANS WATCH, I URGE YOU TO PLEASE LOOK ELSEWHERE .

    When my wife went into home hospice Home Health & Hospice Care was recommended byCMC in Manchester…read moreNH. It turned out to be the worst recombination we could have received. Right from day two they proved to be incompetent and uncaring. The " wound specialist " showed up one day and told us she had no sauve to treat the wound she would be back tomorrow. We never heard from her again. They had an aid who came out twice and did nothing but work on her laptop . She did not do one thing to make our loved one comfortable. The meds she needed were ordered late and the health care kit showed up weeks later. When I switched Hospices providers they refused to coordinate the switching of equipment with the new provider even though they told us they talked to the new agency. If you truly care about the comfort and safety of your love one , please do not consider Home Health & Hospice Care out of Merrimack NH . You and your love one will be very disappointed.

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    Home Health & Hospice Care
    Home Health & Hospice Care - Volunteer Beth Carson shows Tinkerbell, a robotic cat, to a nursing home patient.

    Volunteer Beth Carson shows Tinkerbell, a robotic cat, to a nursing home patient.

    Home Health & Hospice Care

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    Visiting Angels - homehealthcare - Updated September 2026

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