A warning to any HOA board: avoid this management company! Calls are never returned, the attitude of the owner is "you work for me, not for the HOA members." Wrong. A management company is am EMPLOYEE of the members who answers to the elected board members. Under FL statutes, each officer or director must perform his/her duties as described in the statutes! They may NOT delegate those duties to a property manager. Legal responsibility for the actions of a mgmt. company's employees lies with the board, and when statutes are violated--they will be held legally responsible. Further, members may file a complaint when these statutes are ignored, with the Florida Dept. of Business & Professional Regulation in Tallahassee! If you, as a member, are being ignored when you ask for services or repairs promised in your bylaws and Cc&Rs, either by the board or mgmt. company--file a complaint with The DBPR (form available online). This agency will mediate a resolution to your complaint!
Be sure your HOA or condo association gets 3 estimates and carefully chooses a management company--there are a lot of mediocre, understaffed companies out there! read more