10/10 experience for me and the entire staff was friendly and supportive and knowledgeable!!read more

Went in to have a spider bite taken care of, filled out the medical history that included that I…read morehave stage 3 chronic kidney disease. Never saw a doctor or ar PA but was seen by a Nurse Practioner, who must not looked at my history. She perscribed generic Bactrim DS (SULFAMETHOXAZOLE-TMP DS) which is contraindicated for CKD III. This caused my Creatinine level too shoot to a very high level. When asked to talk to the Supervising physician, I was told he does not return phone calls. Wonder why??? This clinic needs to do a better job of teaching thier NP's.

Fast in amd out will going again beats the hospital and no wait great staff. Had all records great…read moreexperiences

Don't go here on Sunday! They only take care of cuts and…read morebumps!!! OMG My daughter think she has strep and they told her they don't test for strep or flu on Sundays. They only take care of cuts and bumps!

My son is a student at OSU and went to urgent care 2 days ago with fever, body aches and a horrible…read moresore throat. He saw Dr. Emma Nolan who tested for strep but would not test for flu. She gave him a mouthwash to help with the throat and discharged him. 48 hours later he has progressively gotten worse. High fever, horrible sore throat, cough, congestion- you name it. I called back asking if they would please call in something to help him since he had just been seen and was told he would have to come back in again. They had his entire chart in front of them but would not help us. I basically pleaded with them as he can barely talk or drive he's so sick. They simply said he would have to be seen again. This was an awful experience for him and us- knowing we are hours away from him and the first place he went to be treated would do nothing. Not even a flu test! He was fortunately able to be seen by the campus clinic today and diagnosed with flu. They immediately started him on meds to help him since he is so very sick! Please do not support this urgent care!

I can't evaluate the Medical Center for people that actually reside in Stillwater, Oklahoma. I can…read moredo a fair evaluation for people that reside in towns and cities outside of Stillwater. For the doctors and staff that try to service patients on the two or three days per month that they visit, the results are ABOMINABLE, ABYSMAL, or other similar terms. I have been a patient of two of the three urologists for about three years. They have basically destroyed my urinary system. To start with, the facilities for proper examination are not in the offices outside Stillwater. To have most or all diagnostic instrumentation performed, it is necessary to make an appointment in Stillwater. Anything that requires hospital 0utpatient or Inpatient Services must also be done in the Stillwater Hospital. I went to the local office in Ponca City to have a UTI treated. The doctor failed to look at the documentation I provided on my symptoms, prior medications, a recent urinalysis result and culture, and what I thought might be useful. The doctor did not look at what I provided until I told him that some of the information he requested was in my documentation. He prescribed Bactrim for the UTI. Two weeks later, he said he had prescribed an antibiotic that was resistant to the Staphlococcus epidermidis bacteria. I said that I was aware of the mistake because I had to go to the Ponca City Alliance Hospital ER to use an indwelling catheter to void my bladder and get an antibiotic that was susceptible to the bacteria. Even with my insurance, the ER visit was expensive. I could write a book on the other inept decisions and therapy mistakes made by two of the three urologists that work in the Stillwater Urology Department. I was hospitalized twice, visited the Stillwater Urology offices three or more times for bleeding into my bladder. I was released from the Stillwater hospital while blood clots were still in my bladder which took three indwelling catheters installed by the Ponca City ER to finally clear the dozens of clots in my bladder. The cost was in the hundreds of dollars even with insurance, not to mention the stress, pain, and frustration I experienced. Yet I never failed to be billed for the "services" provided. I may look stupid, but thanks to the overreach of Stillwater Medical into towns and cities within 50 or more miles of Stillwater, we can't attract medical specialists that can actually reside in our towns and cities.

ER Visit on 09- 29- 2025 I had to take my 93 year old mother…read morethere after she choked on something at the adult daycare center and had to have the Heimlich maneuver performed on her. We took her immediately to the hospital. We arrived at around 2:30 pm. She was triaged fairly quickly and told that beds were full and that they would get to us as soon as possible. During our time there one person passed out, they were taken back fairly fast, as I guess they didn't want to keep cleaning up her puke from the floor again. The second person was losing consciousness and about to pass out and throwing up in the bag, but when her friend just tried to ask how long they would be was told just to sit down and they'll be with them shortly. This all escalated as another guest basically told the guy to sit down shut up and wait his turn then another guest defended this lady after the guy told her to politely mind her own business. Which caused the security guard to come out.  All the while it's 1 hour, then 2 hours , then 3 hours while my mom is still unseen sitting in that waiting room.  Getting cold and finally telling me she wanted to leave. I gave up and told the receptionist that we wanted to leave but she tried to say she would get us back soon but a nurse in maroon scrubs said no don't guarantee her that cause if someone else is sicker then her they will go in first before her. So I signed waiver an left. Shame on you SMC. You need to do better,  you basically were saying that a 93 year old woman who earlier was choking was not a concern of any kind. Is it gonna take someone passing on the waiting room floor for someone to wake up. Plus with the pandamonium and drama with the guests and patients there. It was a horrible experience.  .

My youngest grandson received excellent care while recently hospitalized At Stillwater medical…read moreCenter. From the physicians, to the nurses, and the respiratory therapist he could not have received better care at a larger hospital. I highly recommend this hospital if your family member is ill and in Stillwater..

Just went in for a bad infection in my hand and had a very very good experience with St. Mary's…read moreHospital. The and CNA's were very kind, gentle and took care of all my needs wanted to thank the in the kitchen for taking care of my weird vegetarian they made really good veggie Reuben for me and omelette and everything was just fantastic that was from Nurse, Carla Nurse, Emily, Dr. Peterson. and quite a few more that I don't have time to add on, but everyone was fantastic and I really appreciate it and you couldn't really find better care anywhere around Oklahoma anyway and thanks a lot to Saint Mary's staff for a great job.

My name is Desmond Dockins. The entire staff of St Marys from house keeping, the cooks, those than…read morerun, nurses, Dr's etc, excellent. The entire staff helped save my life. Tough to beat the quality of care I received. Best care I have ever received, the kindness, smiles, laughter unbeatable. Believe me not my first rodeo in a ICU/ Hospital. I love you all and thank you. God bless

emergency room I would rate a 1 because it is located in Ponca city…read moreER nursing staff... Zero didnt relay to dr that er patient was having chest and back pain didn't reconnect IV for about 20 minutes after radiology testing kept asking for urine for test but didn't collect it until 20-30 mi after they were notified it was on ready ok i get that with any testing it is the hurry up and wait game but they took it to the next level The attending doctor ZERO VERY RUDE DID NOT WANT TO COME INTO THE ROOM MORE THAN ONE TIME TO TALK ABOUT TEST RESULTS UNTIL ALL TEST WERE BACK ( ego ) INFORMED US THAT HE WAS THE ONLY DOCTOR AVAILABLE AND HE JUST HAD TO LIFEFLITE A POSSIBLE HEART PATIENT-THAT TOOK PRIORITY OVER OTHER PATIENTS ( I guess they cannot handle more then one emergency at a time ) Finally said he thought it was a gall bladder issue and wanted to admit patient for poss emergency surgery we took the patient out of integris er Ponca city ok. for a second ER opinion Gall bladder, perfect! DO NOT GO TO THIS FACILITY I WILL SAY THAT THE RADIOLOGY DEPARTMENT GETS A 10+ OUTSTANDING JOB!

Had a great experience with a recent procedure with my 95 yr old grandmother. This was an…read moreoutpatient procedure and the Nurses (Vickie and Jill) were excellent! Dr. Edmonds, Jeremy (CRNA) and Dr. Thiesen did a great job of explaining the procedure/anesthesia and then following up with us after procedure. Could not of asked for better care that we received here at AalianceHealth Ponca City. Very compassionate and professional care we received.

Bad phone etiquette for whoever answers your phones for starters. I was made to feel like not only…read morewas I not welcome without insurance but that they would take my cash and not even guarantee they could do anything for me. You won't answer if you can even treat my condition before I pay? Sounds pretty shady. Maybe your place needed a new review that wasn't approaching a decade old. I'll find someone better.

This is by far the best urgent care I have ever encountered. The providers are absolutely amazing…read moreand go above and beyond for their patients. You can tell that the patients are the number one priority instead of the next dollar. They help out a lot of people that don't have insurance and treat patients with complicated medical conditions, keeping them out of the emergency room. They also offer primary care which is awesome. Patients who go to the urgent care side and don't have a PCP can follow up with their PA for chronic medical issues. I would recommend them 100% for any acute or primary needs. It is also definatey worth the drive if you live outside of Ponca City

Drive down for my appt and got parked. Had to walk across to the building. It's in good shape…read more There are stairs and a ramp at the front. Just inside is a chick-fil and a Starbucks. They were really busy but I wasn't needing anything. Took the slow moving elevators up. Restrooms were clean as was the building. I prefer the SSM medical franchise. Everything is online in my records available for me to see.

Went for a Brain MRI with Husband today. They have 3 different places for MRIs. So of course we…read morewere In Wrong one. They were so nice, a guy walked us completely over into other building that we needed. Maybe because we are old. But still nice. We had option to go to one in MWC but we perfer this main location.