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    Community Medical Services

    5.0 (1 review)
    Open 4:30 am - 11:30 AM

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    4 years ago

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    Sierra Tucson

    Sierra Tucson

    2.4
    (167 reviews)
    15.2 mi

    As a human trafficking survivor, finding a treatment facility I could trust felt nearly impossible…read more Systems had failed me my entire life. I walked through Sierra Tucson's doors guarded, skeptical, and carrying wounds that most people will never understand. Thirty days later, I walked out transformed. From the moment I arrived, the staff went above and beyond to create a protective bubble around me, a sense of safety I hadn't felt in longer than I can remember. They were not just clinically competent; they were human. They saw me. The setting itself is breathtaking. Nestled in the Sonoran Desert, there's a stillness and beauty to this place that becomes part of the healing. And the programming? Intense... in the best possible way. Full days of structured, meaningful work meant that I genuinely felt like I received six months of treatment in 30 days. It's demanding because it works. A few moments stand out that I'll carry with me always. Jesse in equine therapy introduced me to something I never expected, the quiet miracle of regulating alongside a horse, feeling its heartbeat slow mine. It was unlike anything I had experienced in treatment before. Staying in the all-female lodge was not just a preference; it was essential to my healing. Sierra Tucson understood that without having to be convinced. And my service animal. We face barriers everywhere. Sierra Tucson was educated, prepared, and welcoming from the very first interaction. That alone told me everything I needed to know about how much they truly care. Our daily process groups gave me something sacred: a space to speak my truth without fear of retribution. To say the things I had never been able to say, and to heal by simply being heard. The care doesn't stop at discharge, either. The Connect 365 aftercare program, and Sean specifically, has kept that Sierra Tucson spirit alive in my daily life. That continuity matters more than words can express. Sierra Tucson is award-winning for a reason. In fact, it's time they receive another one. For survivors like me, this place isn't just a treatment center; it's proof that trust can be rebuilt, that healing is possible, and that we deserve care that meets us exactly where we are.

    I was a patient at Sierra Tucson for one month in July 2021…read more It has taken me almost five years to write this because my experience there was so traumatic. I went there for help with severe chronic pain, depression, and trauma, and I left feeling much worse, not better. From the very beginning, I experienced a lack of professionalism and care. I was picked up from the airport by a staff member who immediately asked me if I smoked so he could smoke on the drive. The van smelled heavily of cigarette smoke the entire hour-long ride. That was my introduction to a place that claims to prioritize health and healing. My first night, after finally falling asleep around midnight, I was woken at 2 am when a staff member turned on all the lights and loudly announced I had a roommate. I woke up in a full trauma response. I was there to heal trauma, not be retraumatized. Within the first couple of days, I spoke with staff to try to arrange to leave. There were so many red flags within the first 24 hours, and it was pretty clear that this was not going to be a healing experience for me. I wanted to leave. They quickly arranged a meeting for me with one of the higher ups and he manipulated me into staying, taking advantage of my vulnerable state. If I had been in a better state of mind, I would have booked a flight home immediately. The environment was chaotic and disorganized. My toilet ran nonstop for over a week despite multiple reports. Staffing was inadequate, and there were many times I needed support and had to wait hours to speak to someone. The scheduling was a constant issue and incredibly stressful and exhausting. My schedule was almost always wrong, so every morning I had to go to the scheduling desk to get it corrected. I often had to wait because the staff were almost always late, and when they did arrive, they were unfriendly and unhelpful. I waited for appointments that didn't exist and missed ones that were never properly scheduled. I was told before coming that I would receive EMDR, which was one of the main reasons I chose this facility. After weeks of asking, I was eventually told I would not be getting it at all. I submitted many written complaints during my stay, and nothing was ever addressed. There was no accountability or follow-through. The financial aspect was incredibly misleading and exploitative. My family paid $45,000 for my stay. Only after arriving did I learn that many of the "integrative services" presented on their website were not included and required an additional $2,500 to access. By that point, I had already rearranged my life to be there for a month and had already committed financially, so I reluctantly paid the extra money. The additional services were not worth it. It was a bait-and-switch. There were also serious issues with professionalism and basic respect. My belongings were damaged, including my ukulele. A $45,000 check from my father was lost for over a week. I also overheard staff gossiping about me which was shocking, emotionally painful, and deeply inappropriate in a treatment setting. My experience with my individual therapist Minnie was very unprofessional and harmful. She was unkind and unsympathetic and shared personal information with my father without my consent, including information that was completely untrue, which caused serious harm in my family. There were many situations that were actively retraumatizing rather than therapeutic. During my stay, a patient died by suicide in a room just a couple doors down from mine. One minute I was sitting across from her at dinner, and the very next morning I found out that she had hung herself in her room the night before. That alone speaks to the level of safety and support in the environment, and it had a profound emotional impact on me while I was already in a vulnerable state. Even the programming did not match what was advertised. Even the programming did not match what was presented. For example, "equine therapy" consisted of a single brief session where we all stood around and briefly touched a horse. That was the extent of it. When I got home, I immediately wrote to Sierra Tucson and provided detailed documentation of everything that had happened and asked for my money back. I did not receive any resolution. Overall, I spent a significant amount of time trying to advocate for basic aspects of my care while dealing with chronic pain and emotional distress. I spent an enormous amount of time trying to fix issues that should never have been my responsibility. It was incredibly frustrating and exhausting. Instead of being able to focus on healing, I was dealing with constant stress, instability, and emotional harm, which made my condition worse. People come to places like this when they are at their most vulnerable. What I experienced was not just disappointing, it was deeply harmful.

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    Sierra Tucson
    Sierra Tucson
    Sierra Tucson

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    sierra tucson rehabilitation

    sierra tucson rehabilitation

    1.0
    (2 reviews)
    4.9 mi

    This is a place where rich stressed out people go for a vacation. That's honestly my conclusion…read more I went to Sierra Tucson as, what felt to me, my last resort. My cptsd is ruining my life causing me mental and physical pain and I needed this place's help to get back on my feet even just a little bit. Welp! It's rated best for ptsd but I was, honestly, I was treated like crap. After being home for a bit to recoup from the trauma that occurred there I found that I wasn't the only one- Google reported that this institution has dealt with many a suicide due to nurse negligence. Which is exactly what happened to me! Amongst other things. I spoke w a representative months prior to admittance to ensure that this experience was going to be successful. I am told not to bring my medications only to arrive and they not have them. So I break out in a full body rash which takes over a day to be acknowledged and treated. The stress leads towards painful hemroids which also takes another day to get a cream which is unhelpful. I'm given a scooter that doesn't have neck or upper back support and hits every bump on campus and drives spikes through my body. Takes a week to get a new one which also doesn't work for me but by this time I'm picking my battles. I have cptsd and insomnia and I'm given a room next to an employee entrance and exit that slams all hours of the day and night. My original assigned case manager went on vacation or had an emergency because I was given someone unfamiliar w my case and didn't care about my concerns. In fact had me practically straight jacketed and ambulanced out of there because they failed to just give proper care. Failed to properly give me my medication! Failed! If you're rich and want some zen. Here's your place. If you have actual health troubles, this place is too scared to properly treat you. I don't recommend going here.

    It's almost 2 years since I was at ST. I still haven't received received my med recors that I…read morerequested in person day before I left. I was not instructed upon arrival that I had to handle my schedule. I learned this 2 days befor discharge. I only saw psychiatrist 1x during my 30 day stay. $46K later (insurance not covered left me dependant on other meds and went home and got into bed and haven't left it since. They don't advertise their pain program maybe because they have no idea what to do. There were limited classes for my chronic pain issues so I spent most days alone doing nothing. Made couple good friends and their experience was better. Do not recommend pain program if still available.

    Sonora Behavioral Health Hospital

    Sonora Behavioral Health Hospital

    1.3
    (48 reviews)
    0.3 mi

    So I've been at Sonora twice, once for 10 days, and once for 12, both times in their level 1 Sabino…read moreunit. The staff have been helpful, listened to my problems, giving me things to write with, etc... The docs only work weekdays, aside from on-call, so if you aren't quite ready to be released on Friday you /will/ wait for Monday even if you are stable enough on Saturday. That can be a bit upsetting. The main problems with Sonora, and there are two, are as follows: 1. The food is terrible. If I nearly exit your facility with an eating disorder as a result of your food in less than two weeks, you've got a serious problem. I get that dietary choices for a large population are limited and we're trying to cut costs, but Sierra Tucson can handle this no problem (granted they have a much large budget). 2. They don't really have on-call therapists, and techs are left to do their job when they have time and aren't doing their other responsibilities, which is rarely. Most of the therapy you'll get is from talking to the other folks in the ward and swapping stories. This does work, but probably takes longer than it would with a trained therapist. Also, these are random people with their own issues, so your mileage may vary. I guess it comes down to this... would I go here again if I were in danger? Absolutely. Would I be pretty worried about #1 above... yeah. Basically you have to live off the snacks in between meals. Overall though, they're a great safe space, and Doctor Wilson is fantastic as a psychiatrist.

    If I could give it 0 that would be their rating. I went there thinking that I would be able to talk…read moreto a counselor or a psychologist about problems I was having immediately that day. Instead there was no one to talk to at all. I tried to leave the next day I called my husband to have him come pick me up and they threatened to have him arrested. For 3 days the only thing that was done was standing in line three times a day to get the worst food I've ever had in my life. Sleep sleep that's about all you can do unless you want to color in a coloring book. That's it. Grown adults coloring with crayons. That's your therapy. P e r i o d. The staff is rude and short. Worst place I've ever been in my life, the worst experience I've ever had. A waste of my time and my money. 475 a day for that. And then my discharge papers were already typed out with questions and answers already answered and not by me and they rushed my signature. Don't waste your time here this place should be reported to the authorities! And it felt like jail. This place is just for homeless people that need a bed and some terrible food. I checked in voluntarily I should have been able to leave the next day. I was jailed for 3 days here. Don't do it to yourself you'll be sorry. I'm reporting this place to every authority I can think of.

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    Sonora Behavioral Health Hospital
    Sonora Behavioral Health Hospital
    Sonora Behavioral Health Hospital

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    Sante of Tucson

    Sante of Tucson

    2.6
    (9 reviews)
    10.3 mi

    My name is Fred Kleitz the owner of a large commercial digital media company that specialize in…read morehospitality industry Sapphire has many service issues with one great exception their physical therapy department the crew down there on multiple occasions has gone above and beyond basic care. Recovery comes in 2 parts physical and emotional the 2nd part is ignored by most "Care givers" with special note Audry. Josh. James have provided me a light of optimism when I thought my life was over after my above knee amputation. Without the crew down there I don't know how I would of made it. Individuals who fail to provide service always get the attention but as an owner of a large company I strongly believe they deserve special recognition for service above and beyond I have had a pleasure working with them. Fred Kleitz Freddy's photography Owner

    Sante makes you sign an agreement that you won't post any negative social media comments, so I…read morewon't. They also strip you of your ability to take legal action by forcing you to sign an agreement that you will go through arbitration instead. Gee, I wonder why! Just suffice it to say that I would NOT recommend this place to anyone. We were fooled by kind words and good communication skills of the person whose job it is to make them look good in order to get people to go there. By the way, she no longer worked there by the time we got there (only 5 months later). Hmmm.

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    Nursing station
    Therapy Gym

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    Therapy Gym

    Community Medical Services - addictionmedicine - Updated July 2026

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