Akua helped me at my lowest. I checked myself in to treatment, hoping to keep my life together. I…read morespent time in in-patient, Partial Hospitalization, and Intensive Outpatient. They provided a therapist, held group sessions all day, and alumni events. Akua helped me identify my issues, work on my issues, and put me in a mental state that changed my life. The community they built is loving and vast. I dont feel alone. And my wife, son, and I are eternally grateful for Akua. I'm doing well.

Ya know, at first I was going to say. Terrible, they made me feel feelings again after 30 years of…read morenot... but thay statement just goes to show how amazing they actually are. I have been at the AKUA STRONG location for IOP since January after hitting on of the worst lows of my life. I walked in that door not knowing if I would even wake up the next day. Fast forward 8 months and ALOT of really heavy work. For the first time in almost 30 years...I feel a sence of self. I had been misdiagnosed for years, in and out of therapy amd treatment, but Akua...this is the last stop. I found something I didnt anywhere else. Community. One so close, I call them family. My team finally got to the root of my diagnosis and the work continued. They taught me how to use my voice and advocate for myself, and when I did they listened. From the facilitators to the case manager to the therapists even to the NP. They heard me. They saw me. I felt true safety walking into those doors as I was encouraged to let my inner child shine. I felt acceptance, unconditional acceptance walking through those doors even on my worst days. For the first time in my life I knew I didnt have to do this alone. And that just speaks to the team. They focus on so many parts of healing. Phycotherapy like CBT DBT and ACT. Somatic healing like Yoga and sound healing and even specific somatic groups. Healing through movement and laughter with dance amd karaoke. We dig deep some days and other we laugh it out. And I know I always have a place to go on my bad days after. With co dependency groups and alumni meetings and alumni events, the connections keeps the trajectory moving forward. My team Jen, Valentina and Hallie...hands down the best team. But I may be biased. Kersey is always thinking of new ideas too keep us all connected. Akua will forever have a place in my heart. My team will always have a place in my heart. And I am so incredibly thankful I walked into those doors 8 months ago. I finally know that healing is possible. Thank you Akua for helping me find myself, and for lighting the fire in my soul again. Thank you for changing my life.​

Care was excellent. I worked my behind off to find housing. They supplied me with resources and I…read moremade the calls. Found an ILF fast. They set up a care plan which allowed me to work on problems I was having. Each staff member was supportive and encouraging. I would recommend Halcyon if in a crisis situation. You can not expect to sit and let them take care of you...you have to put on the effort and they will guide yo and assist you with tools for wellness, and other resources within your care plan.

Up right now at 1AM from Night Terrors that I have because of HELLCYON. I have 2 claims with CDSS…read moreand 1 claim with JFS Victim's Advocate Services because of the traumatic experience and physical infections I received from this facility. During my stay there I was pressured to cook and clean for 14 people- beyond the standards of food prep and regular chores. The food was rotten and expired most days. There was barely hot water for 3 dayd to shower and clean with. Because of the unsanitary practices I was treated in the ER with a bacterial abscess on my foot, bacterial cellulitis, & Hypokalemia from vommitting & diarrhea caused by stress and illness. I had to call 911 emergency services on the overnight Staff when I was experiencing untreated physical and mental health problems. Once first responders came- the 2 overnight staff and assistant director Cassidy Pacheco had LIED and said that I was "suicidal". This false statement caused me to be in an unwanted 5150 hold. I went into Halcyon voluntarily and left the facility involuntarily once I spoke up about the mistreatment and pointed out the Program Director/Facility Owner Priscilla Grossman's expired license posted outside the Psychiatrists office. The psychiatrist from "Rady's Children's Hospital" refused to give me the medication I came in with- instead giving me only Benadryl for PTSD panic attacks for 3 days. After I was discharged and went to pick up my belongings. Half the medication that was expected to be returned was not. I was told that by Director of Nursing Carmen, that once I took Benadryl that gave the facility a right to "discard" my medication. I have spoken to numerous people who's previous claims of abuse and malpractice weren't believed at the time. This facility is a dual diagnosis facility and unfortunately Kaiser sent me to the wrong facility because I don't have drug/Alcohol abuse issues, but being there for over a week and witnessing/experiencing the failure of the mental health pandemic was eye opening. I have insurance and was treated terribly here. Most clients here are homeless and don't have insurance. Most of these clients never speak up because they won't be believed or it's "better than being on the streets". Is it, if you are at risk of serious infections and worsening mental health? No, it's not! Halcyon Center DO better. Community Research Foundation (CRF) whom is the non profit organization overseeing this hellhole DO better. I hope this facility is either shut down or does a serious self construction with a non corrupt director/assist director, more competent nurses and clinicians who are ACTUALLY available, an OMBUDSMAN or Client to Provider middleman, fair distribution of donated food (not staff stealing all good food and giving clients moldy bread and bad meat to cook), and to meet all legal and regulated standards with just a little ounce of morality and human decency to those less fortunate or trusting you with their/their loved ones health!

Staff at CSU ***OUTPATIENT*** (not inpatient) needs to practice better self care before they…read moreattempt to care daily for psychiatrically unstable patients in crisis. I can tell that social worker Mason does self-care well because he is observant and sets his boundaries firmly but with kindness. But "peer support" staff member Amy is loud and wants more responsibility than her title might entail. Tbh she better have some secret nursing degree, because she was advising on pain and dermo-related management for a patient without apparent nurse supervision. Most med nurses assigned to me were very understanding (shout-out to Ernst). However, I had to actively advocate for myself during a significant mental health crisis, which means I was masking for HOURS to unfamiliar clinicians, and my designated friend was not permitted to enter the facility. My first night at this facility was truly a nightmare. My recommendation, as both a patient here and as a fellow helping professional from another setting, is to implement empathetic de-escalation training for all staff. Then, put your name tags higher! If there are badge reel rules like you need them on your belt, just put a name & title sticker on your scrub top. This will really help patient experience.

Just to let everybody know do not come to Bayview becaus they put hands on you and physically throw…read moreyou out they threw me out while I was hurting now I have a bruise around my arm and my hand is numb as well as my wrist and I will take pictures now they are the worst people to go for a crisis stabilization unit they are the least people you should expect try every other stabilization unit except for them they are the worst people at night especially Filipino men and women they are the worst kinds of people ever and I am going to sue them for the bruise on my arm.

It's taken me months to write this review. How can I possibly put into words the gratitude I feel…read morefor Apex recovery? However, in this season of Thanksgiving, I find it's the perfect time to share my family's experience.  With the help and support of Apex, my husband once again has control of his life and his health, my children have their father, and I have my best friend. They literally saved his life from the grasp of his alcohol addiction. When the best Kaiser could offer was a mental health facility for my husband to detox {try to imagine a strip search, outside privileges offered only 2X a day for 30 minutes- and that's in a cloud of cigarette smoke-and people pacing the hallways screaming obscenities at all hours of the night} he was begging to come home after just 6 hours in. That is absolutely NO way for anyone truly seeking help to get it.  I realized pretty quickly that because our Healthcare system is so broken, we would have to find an alternative for my husband to actually begin to heal. Enter Aily Nguyen and the Apex team.  Honestly, Aily is an earth angel and was the balm that my sad, helpless, confused soul needed to get me through one of the most difficult trials of my life.  Her team literally rescued him from the "hospital" where he was and brought him to the beautiful sanctuary that is Apex. There he would find a private home with a pool, a chef that came daily with fresh gourmet meals, yoga, meditation and multiple therapy sessions each day.  Here, in this safe haven, is where my husband could recover, work, heal and ultimately be reborn. 11/27 marks 4 months since our journey began.  I'm happy to report that my husband remains committed to his sobriety, after 5 weeks of inpatient care and 10 weeks of IOP (intensive outpatient program). He has forgiven himself, and has been gifted the knowledge, the tools and the self awareness to stay the course.  Apex was instrumental in getting him to this point, and our family is eternally grateful for the entire organization.  If you are looking for help with your addiction, Apex will rise above and beyond all expectations.  If you want to be treated like a whole human being that deserves special care and attention throughout your recovery, look no further. If you'd like to have a place that still calls and texts just to check in months after you leave.... try Apex. Thank you, Apex. We have our husband, father, son, brother, uncle and best friend back and we recognize the pivotal role you've played in his road to recovery.

Apex was able to help me at the lowest point in my life. I have a substance abuse disorder. The…read morestaff absolutely wants to be there, which I have seen places that are just there for a paycheck. Coming from a military background that in healthcare they just do the bare minimum, Apex excels in my book. The doctor they are partnered with understood and met my needs. 10/10 would recommend.

I cannot speak highly enough about the owners of this mental health treatment facility. From the…read moremoment you walk through the doors, it's clear that their commitment runs far deeper than just running a business -- they are driven by purpose, compassion, and a true desire to see people heal and thrive. The owners consistently go above and beyond for both clients and staff. They've created an environment where individuals feel seen, supported, and empowered to grow -- a rare and invaluable thing in the world of mental health care. Their leadership sets the tone for a culture of excellence, respect, and hope. It's not just a facility -- it's a safe haven, and that's because of the owners' unwavering dedication. We need more people like them in this field. Thank you, Ryan W, Ryan W & Kieth B!

I was so fortunate to find this place because I truly believe it saved my life…read more I was caught in the grips of the relentless cycle of addiction. I would have periods of time when I wanted to get clean but no matter what I tried I could not get out of this devastating cycle. Addicted to drugs for 15 years I was hopeless and running out of options. I was not only hurting myself but hurting my family. I stumbled across La Jolla Recovery online while desperately searching through countless treatment centers in search of one with a long-term option. I knew 30 days was simply not enough for a case like mine. I called the number and spoke to man, Daniel, whom I later found out was the owner. He walked me through the different phases of the program over the phone and gave me a rundown of what my day-to-day would look like at La Jolla Recovery. When I arrived to San Diego I was greeted by a women, Michelle, who worked at La Jolla Recovery and was also in Recovery from addiction herself. I remember feeling so relieved and hopeful that I too would be able to recover and take back control of my life. I was set up with a case manager, William, who was there to help me set and achieve goals during my stay. All of the counselors that lead groups are absolutely amazing, especially mine, Ashely. I was able to develop trust with them and work on myself during group therapy and in individual sessions which I attended weekly. The program is set up to get you into a safe environment where healing can start. As you phase up in the program you get more freedom. I was able to attend regular 12-step meetings where I built a fellowship of other recovering people. We also went on several outings and I learned that I didn't need drugs and alcohol to have a good time. There's so much more to life. We went to concerts, had barbecues and went to the beach. I enjoyed football and baseball games, surfing and snorkeling. They took us to the gym, to the movies, and to local events that we're going on in San Diego. I also did yoga, trauma therapy, art therapy, and music therapy. I cannot stress enough how amazing the staff is here! Almost everyone who works here is in recovery themselves and is truly here to help and inspire people including the owner who is hands on and makes himself available. As I phased up in the program I was able to gain a lot of things I had lost back such as my driver's license, a car, and a job. I also gained a better relationship with my family, a network people that want to help me succeed and an understanding of myself. I got back my sanity, self respect and my love for life. The support I recieved from my case manager, therapist and the BHT staff played a major role in my success. Today I have just over all year clean and I will be forever grateful to La Jolla Recovery. If you or a loved one is in need of treatment look no further! A highly, highly recommend you come to La Jolla and see for yourself. You won't be disappointed! If I can do it, anyone can!

I can't really speak on the quality of the IOP or PHP programs…read more My experience just... was not what I expected at all and I had since found better sober livings (which is saying a lot, because those were still inherently stressful but I at least stayed long-term. La Jolla Recovery set the bar very low). I've been in sober living for a year now, and I am now leaving. Never any relapses, graduated a program, did all the things. I'm at least in a better place from it. La Jolla Recovery was NOT that place for me. I began in April 2025. I stayed for a total of two nights before I had to leave to go to the emergency room, back to the inpatient. I was inpatient for about two weeks before I came to La Jolla Recovery. I had recently quit cannabis and was seeking mental health treatment. At first glance, it seemed chill. I had friends who had gone here and apparently had a positive experience. The groups were decent, staff were friendly, there was available snacks, etc. They had outings at the cove, etc. However, the sober living was......... awful! I stayed at a sober living house where I was immediately prescribed medication I had not taken while inpatient, but was forced to take it. One of these medications were entirely new to me, Trazodone. There was a delay in getting my mood stabilizers, anti-psychotic, and anti-anxiety medicine. I had never taken Trazodone before, but having nothing else available to me, I took it as prescribed/was pressured into taking it by the sober living manager who organized medications. The first night, I had stayed up ALL night. I was hyper vigilant, no need for sleep, and a little paranoid. During the day, it was... okay. I didn't really know what was impacting me considering how vulnerable my mental health was and the chaotic nature of being in sober living for the first time. The second night, I took the medication again. Again, I was feeling overstimulated, overwhelmed and restless/anxious. The sober living manager gave me a 2nd one, and I felt pressured to take it/was told "it would help me calm down and sleep"; that's when the shit show began. Immediately, I started hallucinating visual shapes and became scared. The best way I could describe it was "my brain was on fire." I have a history of epilepsy in childhood, and my first thought was "Oh my god, am I going to have a seizure?" My mind began severely racing and I asked her if I could call my parents and I thought I needed to go to the hospital. Coincidentally, my aunt called during this time. She, and another house manager, told her I had gone to sleep and didn't let her talk to me. This was a lie. I sat on the sofa, feeling severely anxious and panicked. I was not aggressive, overly disruptive, anything of the sort. Everyone was in their rooms at that point, as it was time for bed. I did, however, kept asking for them to call my parents because I was afraid I was having a medical emergency (I definitely was) and asked to go to the hospital. I had never hallucinated like that EVER, I had no previous history of psychosis. Initially, she told me "I am NOT going to let you ruin this house for the other girls," meanwhile, I had gotten along with the roommates and even knew some of them from having been in recovery before. I was clean, kind, and tried my best to be considerate. I introduced myself to people, wrote a note explaining my situation, and tried to be as mindful as I could be considering I was already in a vulnerable state, having experienced a death in my family, a sexual assault, and other traumatic occurrences within the few months prior to me seeking support and help. Then, she and the other woman (a fellow house manager?) threatened to call the police and have me taken away in handcuffs. I had done NOTHING illegal; I had no substances on my person, I respected everyone's space and items, I broke no laws. Holy hell, I was there for 2 days and was trying to get acclimated to a new environment. What was the crime, having a mental health episode as a result of a new medication mishap? Eventually, I was able to get my parents on the phone. They spoke to her directly and said that if I could leave the sober living in an ambulance, they would meet me at the hospital. I waited patiently for the ambulance and went to the emergency room, where I waited all night and was placed back in inpatient in the ICU at Sharp Mesa Vista. There, I was restabilized and put in a different sober living. The aggression from the house manager, the lack of empathy, the lying, and the arbitrary difficulty to even get into communication with my support system was actually insane. She felt like a wolf in sheep's clothing; fronted as a kind and caring person, but then would switch and be quite scary once I was in crisis. I was told by one of my friends who works in recovery that she has since left/been replaced, but oh my god, I pray that they thoroughly vet their housing managers at this point if they want retention. 0/5 stars. Avoid.

I would not recommend this company. They send out very young inexperienced and unprofessional…read more"Therapists". After many months it was clear that this approach was doing more harm than good. One of them, Lillace filed a false allegation against us. All they wanted was to push for more time so they could bill our insurance. Now we have to deal with these ridiculous false allegations on top of trying to get our access to the right therapies.

The intake director is highly unprofessional and lacks active listening skills. Someone fire this…read moreindividual or teach her communication skills. I simply asked questions and said name individual was prepared to counter respond. Profoundly disturbing for someone of that age to act more out of character than my 2-year-old.

I had a family member recently stay here for mental health issues. Brandon and Mrs. Vicky were very…read moreaccommodating and frequently every time I interacted with them throughout my family members stay. I really appreciate the quality of care they received as it made a significant difference in their mental state.

I learned a lot about my mental health at Jackson House. A few staff members really stood out to…read moremake this program an exceptional experience. Brandon and Rita were the MHTs who spent their time talking to the clients making the discussions relevant and relatable to everyone. Whenever Brandon was working he made sure to interact with each client and made sure to meet the needs of each client. Whenever Brandon and Rita were working they made us feel comfortable and safe. The nursing staff was extremely knowledgeable and made themselves always available to every client. They were always around to meet the clients needs. Thank you so much for making my experience the best that it could be! If I ever need help with my mental health in the future I would definitely return to Jackson House in La Mesa, CA.