The owner of this new age business, Antonio, would hire people and NOT PAY THEM. Very unorganized…read moreand not professional at all. He said he's a Christian yet there was nothing that had to do with Jesus whatsoever. Jesus sets people free, not new age practices. They have filed for bankruptcy and STILL NOT PAID THEIR EMPLOYEES.

I went to a beautiful Somatic Activated Healing workshop with Sah D'Simone hosted by Soluna and was…read moreblown away by not only the event but the inviting space and clear sense of community. I was excited to learn that they offer a new holistic approach to out-patient mental health services and that they hold different kinds of free community events every couple months. I'll be back again for sure and would highly recommend anyone to check out Soluna Wellness.

Staff at CSU ***OUTPATIENT*** (not inpatient) needs to practice better self care before they…read moreattempt to care daily for psychiatrically unstable patients in crisis. I can tell that social worker Mason does self-care well because he is observant and sets his boundaries firmly but with kindness. But "peer support" staff member Amy is loud and wants more responsibility than her title might entail. Tbh she better have some secret nursing degree, because she was advising on pain and dermo-related management for a patient without apparent nurse supervision. Most med nurses assigned to me were very understanding (shout-out to Ernst). However, I had to actively advocate for myself during a significant mental health crisis, which means I was masking for HOURS to unfamiliar clinicians, and my designated friend was not permitted to enter the facility. My first night at this facility was truly a nightmare. My recommendation, as both a patient here and as a fellow helping professional from another setting, is to implement empathetic de-escalation training for all staff. Then, put your name tags higher! If there are badge reel rules like you need them on your belt, just put a name & title sticker on your scrub top. This will really help patient experience.

Just to let everybody know do not come to Bayview becaus they put hands on you and physically throw…read moreyou out they threw me out while I was hurting now I have a bruise around my arm and my hand is numb as well as my wrist and I will take pictures now they are the worst people to go for a crisis stabilization unit they are the least people you should expect try every other stabilization unit except for them they are the worst people at night especially Filipino men and women they are the worst kinds of people ever and I am going to sue them for the bruise on my arm.

I've been a patient with Dr. Brittany Watson for many years now and from what I've experienced she…read moreis very professional, personable, and caring! We've dealt with a variety of issues together, I always feel heard and helped. Another plus is that she's flexible, making it convenient to work with me and my schedule. I really appreciate all of the quality care over the years!

Fraudulent BILLING! File with BBB and other consumer…read moreprotection agencies. They will ignore and most likely will have to take them to court. Do NOT give them your bank account information.

My son goes here since it's not too far from his school. We love his doctor. We always feel like he…read morecares and is very thorough with the labs when we have concerns. And the staff are always so helpful and friendly. They always respond quickly to all our emails and messages. Picking up meds is a breeze as long as you get in line online first. Then they text you when it's ready. Usually takes an hour or less depending how busy they are. Very happy with our care. A+!

Just as bad as any other military clinic. Impossible to get ahold of anyone, rude staff, And be…read moreprepared to wait months for any actual care for ongoing issues. Most of the phone numbers lead no where or nobody answers. Terrible service i wish the navy cared more

My partner and I did premarital couples therapy with Stephanie, and we loved it! She's incredibly…read moreintelligent yet makes the work we're doing so approachable. She made the overall experience feel very open and warm, like seeking advice from your friend (the smart sensible one). We left our final session feeling very grateful our paths crossed with a therapist that is so knowledgable and wonderful to work with. A true gem, 10/10. The Gottman method made focusing on any root problems very easy for us. We didn't come into this with any major trauma/issue so doing the surveys initially made us realize where we're doing really great, and where we could probably use some help on improving. The individual sessions in the early stages made me feel seen, and not just as part of a couple, as we navigated through the process. There are a lot of examples and tools shared throughout the process that really helped us have some a-ha moments. We really enjoyed it and I would definitely go back.

Terrible service and predatory pricing. If you want to be extorted for fees, this is the place to…read morego! Currently I am sitting in the ER with my grandmother because she just had a stroke. My appointment was scheduled for 11:00am today. Immediately contacted them at 9 something that I wouldn't be unable to make it, because I was going to be at the ER or my grandmother. The office waited until 11:30 to charge me a late fee which isn't a late fee but a penalty because the late fee is equal to their services, $200. After a contentious call about why I couldn't show up, this is their response, see attached photo. Now I will have to dispute this charge with the CC company. Services are not worth it, predatory pricing and predatory late fees. I will also report this business to the BBB. Have a great day Jeffery! Also, shame on me for not checking the reviews of this place. I thought my experience with predatory billing was isolated, but it seems to be their business practice. Sorry to other persons seeking to better their presoanl life and had the unfortunate experience of coming accoss this place. Dana M. Response is a complete misrepresentation of the facts of my account and an attempt at defaming my character. The unpaid late fee, singular, was due to the fact that I am currently studying for the bar and a fee, again singular, which they made a business decision to waive on their own accord. But like I said, the retaliatory and predatory billing practices conducted on behalf of this business is not an isolated event as you can read other comments of prior clients that account the same experience. The lack of professionalism and attempt to shift blame and charge me not withstanding my unquie circumstances speaks volumes to type of business this is. Hopefully the continued low reviews will urge you and your staff to make systematic business changes.

Care was excellent. I worked my behind off to find housing. They supplied me with resources and I…read moremade the calls. Found an ILF fast. They set up a care plan which allowed me to work on problems I was having. Each staff member was supportive and encouraging. I would recommend Halcyon if in a crisis situation. You can not expect to sit and let them take care of you...you have to put on the effort and they will guide yo and assist you with tools for wellness, and other resources within your care plan.

Up right now at 1AM from Night Terrors that I have because of HELLCYON. I have 2 claims with CDSS…read moreand 1 claim with JFS Victim's Advocate Services because of the traumatic experience and physical infections I received from this facility. During my stay there I was pressured to cook and clean for 14 people- beyond the standards of food prep and regular chores. The food was rotten and expired most days. There was barely hot water for 3 dayd to shower and clean with. Because of the unsanitary practices I was treated in the ER with a bacterial abscess on my foot, bacterial cellulitis, & Hypokalemia from vommitting & diarrhea caused by stress and illness. I had to call 911 emergency services on the overnight Staff when I was experiencing untreated physical and mental health problems. Once first responders came- the 2 overnight staff and assistant director Cassidy Pacheco had LIED and said that I was "suicidal". This false statement caused me to be in an unwanted 5150 hold. I went into Halcyon voluntarily and left the facility involuntarily once I spoke up about the mistreatment and pointed out the Program Director/Facility Owner Priscilla Grossman's expired license posted outside the Psychiatrists office. The psychiatrist from "Rady's Children's Hospital" refused to give me the medication I came in with- instead giving me only Benadryl for PTSD panic attacks for 3 days. After I was discharged and went to pick up my belongings. Half the medication that was expected to be returned was not. I was told that by Director of Nursing Carmen, that once I took Benadryl that gave the facility a right to "discard" my medication. I have spoken to numerous people who's previous claims of abuse and malpractice weren't believed at the time. This facility is a dual diagnosis facility and unfortunately Kaiser sent me to the wrong facility because I don't have drug/Alcohol abuse issues, but being there for over a week and witnessing/experiencing the failure of the mental health pandemic was eye opening. I have insurance and was treated terribly here. Most clients here are homeless and don't have insurance. Most of these clients never speak up because they won't be believed or it's "better than being on the streets". Is it, if you are at risk of serious infections and worsening mental health? No, it's not! Halcyon Center DO better. Community Research Foundation (CRF) whom is the non profit organization overseeing this hellhole DO better. I hope this facility is either shut down or does a serious self construction with a non corrupt director/assist director, more competent nurses and clinicians who are ACTUALLY available, an OMBUDSMAN or Client to Provider middleman, fair distribution of donated food (not staff stealing all good food and giving clients moldy bread and bad meat to cook), and to meet all legal and regulated standards with just a little ounce of morality and human decency to those less fortunate or trusting you with their/their loved ones health!