This place is great! They have a service where you can pre-purchase pellets for your pellet stove…read moreand they will store them for you. By doing this, you can pick up as many bags of your pre- purchased pellets as you need, but not have to worry about storing 5 tons (literally!) of pellets at your home. We pick up about 10-15 bags at a time. It's easy, convenient and the staff is super nice and helpful. Great place and a great service for the winter months.

Very bad experience with Storage King-Lords Valley. We had been loyal customers for ten years…read more When we decided to clear out on the (agreed upon) last day of the month we found that they had changed the lock on us claiming non receipt of payment for the previous month! In good faith we immediately re-issued a second check clearly stating on the check that it would replace the original check that wasn't received (this 2nd check was delivered to them personally). After clearing out we returned the keys by leaving them in the storage space as instructed. The 2nd check was cashed AND SO WAS THE ORIGINAL CHECK when it was received days later! Now they won't refund us for the over-payment claiming we didn't return the keys AND they are also charging us an additional $50 claiming they needed to get a locksmith to get into the space. Now is the way to treat a loyal customer? I think not.

When your girlfriend breaks up with you and you have to find somewhere to store all your stuff,…read moreimmediately, but you really don't have a whole lot of energy to investigate safe yet economical options in the vicinity of NYC, Vernon Self Storage is pretty much a ray of sunshine in a world of gloom. (Not that this happened to me -- OK, obviously, it did.) Some years back I had to put an apartment full of stuff (including several hundred books) into storage, pronto, and a friend who kept some of her belongings there suggested Vernon, for which I am extremely grateful. The storage units are large and secure, and I was able to fit everything into one unit. It was just about the only thing that worked well at a crummy time. I've kept the unit for the past four years, with no problems at all. The rates are great and the people who work there are really nice and friendly. It's month-to-month, so at some point when I need all that stuff again, I can go and get it, without breaking a contract and paying a fee. That's handy, too.

Been a customer here for about ten years, and I recommend it. The place is clean, the climate…read morecontrol is great, and the people who work here are nice and friendly. I moved my space once, and am in the process of doing so again and they were really helpful about being flexible with dates, not demanding or rigid. I appreciate this place.

Fast careful and courteous. Fair prices. Would definitely recommend. Good communication setting up…read moreappt.

These guys were unbelievable. They got to the apartment early, started moving everything out, even…read morethough they were told to bring it to the basement and pull it up the stairs by the Superintendent they were fantastic. This company is absolutely the way to go.