We bought three beautiful 7-foot-tall bookcases, 75 miles away. The problem was how to get them…read morehome. At first I assumed the job would be too small for a moving company, but after umpteen delivery services sent me quotes with high rates-- *and* wanted us to help load and unload! -- I decided to call Boomerang, since they did such a good job moving us into our home earlier in the year. Boomerang actually charged *less* than what all those delivery services were asking for, and of course they did a careful, professional job, because they actually know how to move furniture. Nathan and Christian got these extra-tall bookcases down a curving flight of stairs, around tight corners in a narrow hallway, through the doorways and into their places without putting a scratch on either the bookcases or the walls. Moral of the story: Even if you just need to move a few pieces, hire professional movers -- specifically, hire Boomerang!

I would highly recommend Boomerang Moving & Storage! From my first phone call with Mickey, I felt…read moreconfident that they would be dependable and they did not disappoint. They were amazing from start to finish! They were also the most reasonable price of the 4 places I received quotes from. Tyler and Pat showed up right on time and moved quickly and carefully and were always so pleasant even though it was 94 degrees out and both places they were loading and unloading were on the 2nd floor with no elevator. I would feel very confident telling anyone to hire them without hesitation.

storage facility is located at 291 moody st ludlow ma! great…read moreclean facility! & great prices !

I was so pleasantly please with everything about Ludlow Self Storage. My storage unit is…read moreimmaculate and huge, the security is phenomenal. I received excellent service! If your looking for a safe place to store anything I highly recommend Ludlow Self storage!

Horrible customer service in this location. Don't even ask them to refill propane bottles when it's…read morecold out, they won't do it. I had a guy that filled my bottle once before say he "wasn't qualified" when it's cold out. Never any representative around to help and if you do their attitude sucks. Some of the younger employees are still eager to help and provide good customer service, but the ones that have been there a while, forget it. I hate to pigeon hole the entire place but you never know what you'll get at this spot.

We rented a truck here for my sons move to California. My husband I flew in to drive with him in a…read morecaravan 3000 miles. I was prepared for anything. To my surprise the truck was brand new! 200 miles on it. Bluetooth capable. So clean. Killer ac. And it towed very well. I was very comfortable during our road trip. Very impressed U haul. You were worth it!

Watch your back with these people. Also, staff are rude and obnoxious. Everyone should read the…read morereviews on Yelp if anyone is planning on renting U-Haul from them. I rented a storage unit from them for a month and after I had moved my stuff out I found a zero debit from them against my checking account. I suspect, though I can't prove, that they would have just charged me another month w/out contacting me or checking to see if the unit was empty. If not, why the new debit, especially since I had told them I was only renting for one month? As I said, some staff people are VERY rude, for example, pointing at people as if they were dogs to tell them where to stand in the office. Not coming back here.

100% the most ridiculous customer service experience of my entire life. This is a family owned,…read moregood-ol-boy type of place and the workers are less than competent in handling customer needs. We used them a few weeks ago to drop off a Uhaul and they said they "knew how to unhitch the car but didnt feel like helping." We called Uhaul and they were taken back, as it's 100% a requirement to help customers unhitch cars when they're dropped off - all locations require at least one fully trained person on staff to help with this at all times. Taking it off ourselves ended in injury, and their staff laughed as if they were watching Kevin Heart performing live. I have lots more to elaborate on, but because we have a lawyer involved, I'd rather just give a general forewarning to check out one of the other 10 places in the Noho or Hadley area before coming here. I'm sure the other 1 star reviews posted here will paint a clear picture of the type of people you'll be dealing with at this location. Yelpers, beware!

Bait and switch- BEWARE!!! I rented a garage based on the…read morerates advertised on the internet in February. Signed up for auto pay - after just 3 months at the original price, I noticed my rate increased by $67/month!. A 10x20 went from $189 to $256 without warning. I reached out repeatedly without a response. When I went to the office, the woman working said she was on break, and if I needed to speak to her, I would need to call the office to schedule an appointment! Everything needs to be handled by appointment. Mind you- they don't return calls, so it's a no win. The current advertised rate online for a 10x20 is $121, but I just received an email informing me that the new rate as of January 2026 is $315!!! We moved out. I don't trust this place.

The staff are horrible. Never was supplied a lock that they charged me for so bought my own. They…read morecut it off and told me that my lock isn't appropriate yet neglected to mention why or what I should buy, instead left my unit unsecured. The only staff I've seen here were here yelling at their kids who were fist fighting and driving ATVs around the units, really approachable!

Drove to this facility across from pike entrance. Sign on door stating call this number for help. I…read morecall and ask if this location has any 10x10 rental units available. Kyle tells me it's remotely managed and I'd have to drive over to the memorial drive business to get my answer. I asked if he could tell me if anything was available and he repeated I'd have to go to memorial drive but that one was available. I drive over and he's dealing with another irate customer who was told at another facility to go to this one for a rental that was not available once he arrived. After 20 minutes of being ignored I left. I reluctantly came back after running an errand and after he asked what took me so long to get there. I told him I had been there once already. He then tried to sell me anything but what I'd asked for. Turns out he didn't have anything remotely close to what I asked for available. What a waste this effort was. Stay far away. Prime is a much better option.

the manager in the Chicopee U-Haul is poor at customer service. we went online and showed there…read morewere trucks avaliable but the manager insisted there were non. so we left then said well let's try online anyways. and booked the truck went back in and walla truck available. he was acting shocked. but we knew better can't fool customers. the guy that took our info was so pleasant and nice. he should be manager

This morning I came to the Memorial Drive Chicopee Location and it was posted 9 am open time. 9:45…read moream they opened up. My partner asked me about the free boxes and the employee said take 1 not all. He then started screaming for the other employee. I asked if he was having a bad day his response was to me " you don't know how my day is going. And then asked me why I would ask him and I simply said you seem to have a bad attitude. He then told me to shut the fuck up and walked away. If I didn't need that trailer at that moment with people waiting on me? I would have walked out. He was DISRESPECTFUL RUDE AND VERY THREATENING. Now after when I bring the trailer back, he will be straitened out. I don't want free rentals or money off the bill. I want him to feel how I felt the moment he told me to shut the fuck up. Thanks uhaul for employing a great guy. I hope you get this review.

The storage space was on the ground level and easily accessible with a 16 foot truck (or larger)…read more It was clean and not very hot despite the weather. Overall the facility was well maintained and secure. Office staff were extremely helpful and the manager went out of her way to accommodate my requests.

From the owner: Additional Attic Public Storage is a family owned & operated Self Storage facility created to meet…read moreyour needs. We have easy access drive-up storage units as well as indoor climate controlled storage units. Besides storage units, we are also a UPS Authorized Shipping Outlet, offer document shredding and carry a full line of Moving & Shipping Boxes and Packing Supplies. Why go elsewhere? Stay local, in Southwick to receive the best customer service!