The owner, Jim Fash, sent me 28 emails in three weeks over a $20 onboarding session. I provided my…read moreinsurance information immediately and explained that I had a lot going on personally and would enter my card details when I had time. Despite that, he repeatedly threatened to send my account to collections and continued emailing me nonstop. The level of pressure and harassment over twenty dollars was alarming. It made me feel completely unsafe trusting my mental health to a practice run this way. If you're a counseling office, read the room -- show some empathy and give people space. You'll get your twenty dollars. Prioritizing penny-pinching over creating a supportive environment is the opposite of what someone seeking mental health care needs.

Please NEVER bring your children to Jenna Fash…read more First off, she shared confidential information with my guardian ad litem (illegally). After that she was fired, but pretended she quit instead. Former child client of hers here, and she did everything she could to advocate for my abusive parent instead of me. He easily flirted/charmed her, and she completely dismissed anything I said that wasn't supporting him. Dismissive, condescending, and delusional. How she became licensed is beyond me. She has inflicted lifelong damage on my ability to trust that therapists are actually meant to help. She does not prioritize the best interest of children, and the fact that she backed my abuser while working to take away custody from my only safe guardian without reason is unforgivable.

I set up a couples session for my wife and I. The insurance process is a huge headache. It took 2…read moredays to get a benefit breakdown in which only takes a matter of minutes if you call the insurance company. I had to call in order to even be told that OCS received it. The day of my session, I received an email from Dr. Bianca Clark stating that they needed to do more research about my insurance in which my primary is Cigna and my secondary is Medicaid. Yes, they are in network with my primary commercial insurance and do not require a pre-auth but out of network with my secondary however, I receive a message from Kara Olimene and she states that due to not being able to bill my secondary they would be serving me for free which is completely false. All OCS would have had to do was bill through the primary and I would be responsible for the remainder of the bill as I was willing to pay. No different then only having my primary commercial insurance without a secondary. As a regional manager for a major medical company specializing in insurance and authorizations, I have never heard of this. Instead of offering self pay, she sent me a message after I stated that I have never heard of this "good luck". I have dealt with behavioral health on many levels and have never had a company not be empathetic or even offer alternatives. Will not recommend to my patients, family or friends. We will also be posting a google review as well with a presence of over 10 million views per post.

This place is so helpful and incredibly affordable. Highly recommend Katherine Richter for any…read morecounseling services for children. She is amazing

My family and I have been going to Marcia Gibson & Associates for several months now and I am truly…read moregrateful we found them. Their team of doctors have years of experience and are extremely patient and kind. We are in a much better place because of the foundation they helped us build. Not to mention their assistance with contacting our insurance representative. They truly cared about us - we didn't feel like just another client to them.

Dr Gibson is a fantastic counselor for many years. She understands what is going on in my life so…read moreshe can really help me. She knows my family by having them attending a conference when needed. She is helpful and helps me work through difficult times. I highly recommend her. I have had many stressful situations over the years and she has been there when ever I have needed .

As a physician, I'm careful about where I refer my patients. Over the years, I've had the…read moreopportunity to refer many individuals to Sara Banks at Ascend Therapy in Naperville, and the feedback has been consistently excellent. Patients frequently report feeling heard, respected, and meaningfully supported in their work with her. Just as important, I've seen tangible progress, whether in managing anxiety, navigating life transitions, or improving overall emotional well-being. It's clear that Sara brings both clinical skill and genuine compassion to her practice. I feel confident continuing to refer patients to her, knowing they are in capable and thoughtful hands. Dr. Jennifer Skrabutenas Director of Functional Medicine / Fox Valley Chiropractic Physicians

For the past 4 years I've dealt with postpartum depression and anxiety. During that time, I sought…read moreout several therapists with hopes that I would find someone who could teach me skills that can help me manage my symptoms. LaTreasa Blackmon is the first therapist to answer the call. She is very knowledgeable and is great at identifiying and explaining the things that I struggle with. She helps me understand what is going on with me and provides me ways to work through it. I've only been seeing her for a few weeks and I am so glad I found her! Other therapists have listened and validated my feelings. And I've walked away with no solutions. LaTreasa has provided me with solutions that have really helped turn my situation around.

Sandra is a compassionate and understanding therapist. She has Tele health and in person…read morecounseling. Highly recommended.

I have been seeing Dr Carlson for awhile now. I always look forward to seeing her. I always feel…read moremuch better after talking with her. Her hours are flexible, she will always try to fit you in. I've recommended her to several of my friends, let's face it, it's always nice to have someone to vent and talk to!

Beautiful office and wonderful therapists!!! Was worried they didn't take my insurance but they do!…read more Definitely recommend!!!

I've never been a big personal believer of or advocate for therapy; especially after some negative…read moreexperiences in my past that only further supported those sentiments. I didn't feel like it had helped me at all and I also more often than not felt uncomfortable, disappointed, and distrustful. However, in early 2023 I felt like challenges and stressors were becoming harder for me to effectively sort through/navigate and deal with "all by myself"; so I decided with some reluctance to try therapy one last time. I scoured the internet and different professional profiles before finding Kerry Hampton. The way she presented herself and her services resonated with me and so I scheduled a session. Maybe it sounds strange, but I feel really blessed that I DID find Kerry because she is truly wonderful & refreshingly one-of-a-kind! I am so grateful that I took a chance again on therapy AND found a therapist who proves that not only can therapy be useful and beneficial but it can also be provided by someone who actually IS that good and actually DOES care. Someone who works with you in a way that just feels natural and unfiltered. Kerry is personable, authentic, and easy to connect with. You can tell she cares about people, and she actively works WITH you on your personal health & wellness journey. Make therapy truly worth your while, invest in your wellbeing, find clarity, meaning, growth, and legit satisfaction by booking with Kerry; because she really IS the best & maybe it's time you treat yourself TO the best! :)

We adopted a child through Sunny Ridge. We were advised that Holt had taken over a few years after…read more When trying to reach out to ask some questions regarding paperwork, we have gotten years before. We are shifted to another company and have left several messages and nobody has ever returned our call. Very disappointing, especially with everything we invested with this organization. Shame on them for not following up.

The worst place to go for adoption help once they get your money good luck. They will turn their…read morebacks on you. This place has a high employee turn over rate. Go private if possible more work on your part but worth it

I go to Plainfield Counseling Center and have been extremely impressed with my experience there…read more I see Greg and he is very knowledgable, very caring, and extremely great listener, and the help I have gotten has been very effective. I have made great progress thanks to my time with Greg. The practice is very warm and the atmosphere made me feel really comfortable. As an extra plus he is super flexible with hours - I was able to come in after work which made it a lot more convenient for me. If you are looking to see a therapist/counselor, I would highly recommend Greg at Plainfield Counseling Center!

lovely place very nice and professional staff. they care about you as a person not what type of…read moreinsurance you have and glad i did some digging to even find this hidden gem. wish they had actual PSYCHOLOGISTS or MEDICAL DOCTORS with a PHD in COUNSELING, THERAPY, MENTAL HEALTH, or PSYCHOLOGY. They just have the common bachelor degree we all went to Junior College like JJC for 2 years then switch over to a university type setting like LEWIS UNIVERSITY or to finish the last 2 years some time including lab hours which is kind of like an internship and let them work at places like LINDEN OAKS, LORETTO HOSPITAL, PILLARS, WILL COUNTY HEALTH DEPARTMENT, DUPAGE COUNTY HEALTH DEPARTMENT