Our room smells like straight up fIsh!!! First off out friend booked two 3 bedroom units months ago and requested they be side by side. They told her to call back week before to remind, which she did and they said we got it. We checK in today and we are on two different floors. We were told people that come and stay longer get first dibs. We get to one of our two units and It smells strongly of fish! House keeping has been to our room twice to soray, we have boiled lemons and have room deodorizer and still smells terrible. We went to make up the couch bed and there was a dried crusty blanket and trash folded up in it. We were told they don't have any other available units this size to move us to! read more

Last resort.....booked at the end of August. Not a lot of people, nice crowds perfect time to vacation. Very accommodating and clean. Gift shop/store was convenient, but pricey. Son lost his water shoes and had to replace them. ( not a big deal) Had free rental movies, which were good if we stayed in the room. Very thoughtful of the resort. Rooms was nice and clean upon arrival. The room needed a lot updating, the wall paper peeling off of the walls and the bathroom door kept getting stuck and it was broken at the bottom. I had to call to ensure the room be serviced, since the room attendant refused. The restaurant Crow's Nest was nice but pricey. Zack was a great waiter even my son talked to him. His service was excellent. The hot wings were pretty good. The kids hot dog meal was a great price for the amount of food my son got. The atmosphere was warm and the view of the beach was spectacular. Parking was not a problem, probably the time of year we went. Lots of different activities for kids and several different pools and several hot tubs. There was an pool attendant daily, tidying the area and ensuring guidelines were adhered to by the guests. Perfect place and time for complete laziness. I will continue to book at this location for years to come! read more

Compass Cove Resort - View from the Crow's Nest Resturant. - Resorts Near Me - Myrtle Beach, South Carolina

Dirty. Bugs. Hair. Blood. Dirty. Had to get out of there. Staff gladly refunded our $. Slight vomit odor. Heavy Lysol application hoping to cover up all. Beds bouncy. read more

Disgusting. If I could give it 0 stars, I would. On the first day of check-in, we noticed our sheets had (blood-like) stains on them. There were cockroaches running around the walls. The bath tub was rusty. The toilet paper was USED! They couldn't even provide a brand new roll of toilet paper - especially during covid?! Our room smelt like somebody had been smoking in it for 20 years, and the carpet was soaked. The housekeeper's cart was parked and left outside of our door, so other guests would knock on our door all hours of the night assuming that housekeeping was in our room. There was garbage left in the hallways and in front of our door, which we saw a housekeeper stroll past. On top of all that, we paid extra for an "ocean view" - from our balcony, you can see the ocean if you stick your head out far enough and look to the right. Overall, the place was filthy. Also, very creepy vibes. I would not recommend. read more

We were in Myrtle for a week but reserved a hotel for one night so we wouldn't be locked into something. So glad we did. Upon checking in we were pleasantly surprised at the resort like feel until we went to our room. The building we stayed in appears to be waiting for demolition. There is yellow construction ribbon waving around in the breeze in front of building by parking lot. One elevator is completely broken down and the remaining one is very tired ( and dirty). No one has cleaned hallways for some time. The room was clean ( except for long hairs in the tub). I cannot believe they put guest in this building. We will be moving to the marrriot down the road in the morning. You get what you pay for! read more

Just returned from Compass Cove. We were in room 1217 in the. Mariner building. This was a 3 br condo. The master had a king bed and a nice bath with balcony overlooking the ocean. This is where my wife and I stayed. The middle bedroom had 2 queens where my son and wife and grand boy stayed and finally the back bedroom for my other single son. There was ample kitchen and living room space. The balcony was wonderful. The 2 yo grand boy had the whole area to play. We had easy access to all the pools and the beach. Every thing was clean. The staff was courteous. The washer and dryer was a pleasant surprise. read more

I got here around 2:00 and went in and asked if my room was ready by chance, and it wasn't yet which is totally understandable since the check in time is 4:00. I was told it should be ready shortly and I would receive a call saying it was ready and never got the call. I went back in at 4:00 and it still isn't ready, so I went and waited outside for 45 minutes just to go back in and be told it still isn't ready.. it is currently 5:00 and I am still sitting in the registration parking lot with cold and frozen food waiting to get my room key. I have also had to pay for parking on multiple occasions while waiting on them to get their act together.. this is just ridiculous and if you come here, just expect to have to wait at least an hour past check in time to actually get in.. read more

Usually, I try to find something positive, to say. The only positive thing? They gave us our money back, without any arguments. They know how bad it is. Other customers were equally upset. We planned a quick trip, to the beach. We were to check-in, at 3PM. Well... We got there at 2:30. At 4PM, our room was STILL unavailable! During our wait, we explored the resort grounds. It was filthy. We quickly realized we made a grave mistake. We got our money back and went to the Hampton at Broadway. Go to the Hampton. It's super nice and everyone is super helpful. Plus, Broadway is right outside your door. If you like your sanity and have an ounce of decency, stay away from Compass Cove. read more

Ok, let me give you a legit review of this place. We stayed here for 5 nights. we arrived earlier than check in time hoping our rooms might be ready, but no luck. Can't blame them for that. At check in time, there is a pretty big line of people checking in. They get you all set and then you have to walk over to a person who sets you up with various discounts for area restaurants and attractions. It is some type of sales pitch for time shares, but the guy wasn't pushy about it at all which is a good thing. We got up to our rooms and they were surprisingly bigger than we expected. Basic two kings and a small kitchenette area with coffee maker, fridge,and microwave. One of my tests when I stay at a hotel is to check for hair in the bathtub. You have to do a fairly thorough job to get it all and that at least tells me it was cleaned. They passed the test. Room was fairly clean except for two stains on the bed spreads. The safe in our room was also broken leaving it useless. The sinks were slow to drain and the water pressure in the shower left something to be desired. The sheets, pillow cases and blankets looked ok. While I wouldn't day the rooms were outdated, it just seemed like something was lacking. A little extra to bring everything up a notch. We did have to call housekeeping for towels a few times because they kept leaving only two, while we were 3 in the room. They always responded promptly and brought plenty of towels. everyone we dealt with at the hotel was friendly and helpful. It is located right on the beach, and our room had a great view of the ocean. The parking garage for our building is a nightmare!! Very tight to maneuver around. They have numerous pools indoor and out with lazy rivers, slides, kiddie pools, etc... They looked nice, but with the beach sitting right there in front of, why would I bother with a pool I can go in any time!!. Myrtle Beach is very nice.Clean water and the beach doesn't seem to get overcrowded. I wish they would ban smoking on the beach so we wouldn't have to see cigarette butts everywhere, but that is a minor complaint. Outside by one of the pools and along the beach entrance is a tiki bar. Cute little bar with great drinks, good food and friendly bartenders. My only gripe is they close at 7 pm !!! WHY???????? Go there and try the Voodoo Juice!! You wont regret it!! On the second floor is another bar and restaurant. Cold beers and good nachos were my choice that day!! Not bad. Breakfast can be had in the restaurant on the ground floor. They have a buffet for $8.95 a person or you can order off the menu. It was actually pretty good for a buffet, and for that price, you really can't go wrong. They change a few items every day. All the waitresses were sweethearts. we decided to do laundry one night, and went to the hotel laundry. Great except for the fact that you have to pay for the machines!!! a $1.50 for the washing machines and a buck for the dryers. This should be complimentary at any hotel!! The dryers didn't even get the job done. Still had to lay the clothes on the balcony to finish drying. Myrtle is a strange place. As you drive along Ocean Ave, you see hotels that look like 5 star resorts from the Vegas Strip and right next to it will be hotel that looks like it should have been condemned years ago!! Part of Compass looks new. The building we stayed in....The Schooner looks a little dated but clean. The wi fi here could use a little help, but it got the job done. Any way, overall, we enjoyed our stay here and thought it was a decent value for the price. If you are used to staying at the Four Season and Helmsley Palace, then you wont like this place. If you are the average family vacationers, there is no reason you wont like Compass Cove. read more

The staff was slow and rude. We never actually got checked in. We had a reservation and waited over 5 hours for a room that was never ready. We finally gave up and went somewhere else. The only nice thing I can say about this place is that they did not argue over cancellation policies, they simply refunded all of our money. I will never go back and would warn away anyone who asks about staying here. read more

So we stayed in the Indigo building and before arriving I looked online for reviews. Of course there were mixed reviews but I felt pretty strongly about our reservations. Check in was quick & easy. When we pulled up to the Indigo building I was al little skeptical because of how it looked out the outside, but I've always been told to never judge a book by its cover. We grab a cart to put our luggage on and hop on the elevator. There were two elevators but only one worked & that one seemed like it could give out at any moment, but I still remained positive. We got to the room and the room looked nothing like the outside, it was beautiful. Needless to say we had a great weekend & would definitely stay again. read more

Booked a one night stay here for the wife and kids. The staff are very professional and courteous. Unfortunately that is about all the good I can say. 1. Resort is very dated and just plain beat up. 2. The hallway and roomed smelled terrible. Our "non-smoking" room smelled like stale cigarette smoke. 3. I am baffled how this place has a 3 star rating. 4. The pictures and video on their website make it look amazing but, trust me, it is not. 5. The beach was filled with garbage such as cigarette butts, rags, candy wrappers and other debris. (Not necessarily their fault.) 6. Lots of thug-like guests wandering around. Very loud and playing music loudly. 7. The pool, dining and other amenities are very small in proportion to the number of rooms it has. Translated: it's crowded and expect to be elbow to elbow in the pool. We ended up leaving early and won't be coming back. read more

I have been staying at compass cove ever since I was a little kid. I remember my mom and dad taking me there almost every summer. I still have pictures of all my family vacations I spent at compass cove. Four years ago I took my girlfriend for her birthday over a weekend and it was just as I remembered it as a kid and had a great time... Fast forward to 2018... My girlfriend (yes the same one) wanted to go back to compass cove for her birthday this year. I booked a room and found the price of the same room to be slightly elevated since last time. I used a military discount last time and did not find it available this time. When we got to the front desk to check in the staff was VERY rude to us. The man asked us "What yall want? Damn". Shocked I just told he we wanted to check in. He gave us our room keys but did not tell us anything more about the resort. While exiting we were bombarded by someone selling time shares. It took us forever to find parking and ended up across the street. The hallways were dirty with trash all over the place. The elevator up to the room smelled like mold and mildew. Unruly guests were all over the place blasting music, yelling, fighting, and blocking the hall to our room. The room itself was clean but we had only a partial view of the ocean. The price for this room was way too much for what we got. We also only had one set of towels for two people staying three nights. On the first night one of the guests on our floor pulled the fire alarm at 11:35pm. The alarm sounded for almost two hours. I called the front desk and they finally got the fire department to shut it off. I got almost no sleep that night because the guests to our sides kept blasting music and yelling. A few strange people were around the resort while we where there. One man was just standing the elevator riding it up and down and never getting off. He gave my girlfriend the creeps. He never pushed any buttons and ignored us when we asked him what floor he was going to. I think he was waiting for someone to get in the elevator alone so he could rob them or something. He was dressed very poorly and obviously not a member of the staff. On our last night we were kept up by more people partying till 3am outside our door. When we checked out that morning the staff just took my key and gave me no receipt. This was the worst vacation I have had at the beach since I was 5 years old. I was hoping to one day take my kids to compass cove just like my dad did for me... But I will not... I will no longer be staying at compass cove and they have lost a long time customer. I would except nothing more than a full refund from compass cove as an apology and still would never stay with them. If you are reading this do yourself a favor and try someplace nicer.- T.B. read more

Not very happy at this point. I have had to call three times about the shuttle. Waited 8:21 pm until 8:56 pm for a very short ride. It is my first time at this resort- disappointing. read more

This review is for room 551 in the Pinnacle building that is advertised as a Ocean View, King Bed, Efficiency room. First off the hallway smells of mildew and there were no highly visible signs to the elevators from the 3rd floor parking deck. The room is a very nice size and I couldn't hear any noise from the hallway. The stove is filthy and old with visible food in every nook and crany. Yes the room needs updated but for the most part the room is average for a cheesy Myrtle Beach Resort. In Myrtle Beach get what you pay for and at $350 for two nights you get the lower end of average (minus the stove). The nasty stove shows serious lack of respect for the customers and is a simple fix. If the stove was clean I would have rated this resort room 3 stars for being average but needing a little updating. A filthy anything in a room is unacceptable. Very unhappy customer. I won't be calling down to the desk because this review with pictures will hopefully have the desired affect of notifying management to really take a look at how the rooms are being maintained. read more

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Wow, I am truly shocked by the bad reviews! This was a great hotel! I stayed in 2 different rooms. First 2 nights in the schooner building. It was clean. Yes it's slightly outdated, but no different than a holiday in. Then we moved to the Mariner( I think that's what it is called) where we had a 3 bedroom oceanfront condo. It was fantastic. Loved it. This place has many pools,lazy rivers, hot tubs and slides. Shuffle board and giant checkers. My kids ages 12 and 10 loved it. Being on the ocean was a plus. We ate at the buffet and it was good as well. My only downfall so far is Mother Nature ! Rain rain go away! But that is no fault of the hotel! Can't figure out what people are complaining about?. Would come back again!,, read more

Came down for a friends sons birthday party.they stayed in pinnacle, we stayed in schooner. We don't have little kids anymore, but we had an absolute blast! Rooms were clan, beds were comfy. We had a blast in the different water slides and pool areas, the bar was great with karaoke. We stayed during off season and the rates were great. Ocean view room with balcony and free full Breakfast buffet.. Will definitely come back again! read more

Unfriendly hospitality, poorly run, many issues and I could go on. Keep looking if you like decent service, clean pools, elevators that work and front desk staff that can proplerly do a good job for guests. read more

So where do I begin? As we pulled up to the hotel a "couple" we asked for directions to the front seat yelled "don't trust them they all lie" we laughed it off but it was the start to a shi**ty experience. We Called for about a week prior to our stay on Valentine's Day weekend for an early check in. Was told to return to the hotel after 3 because our room on the 4th floor wasn't ready (we requested a high room) upon returning after 3 they told us our room was on the 1st floor. We had no choice but to take the room because they were sold out. Once we walked in to our "ocean front" room we noticed we couldn't see any ocean in fact all we could see was lawn chairs and a pool! Not to mention our balcony was a walk off patio, we were also forced to keep our curtain shut because everyone could look into our room. Spent the evening on the phone with customer service and the front desk. (Put a huge damper on dinner reservations) We asked to be moved the next night to our 4th floor room. When we got moved the next day the new room had a strong odor of smoke (smoke free room BS) although the the view was much better. I will never stay here again!!! Would give it half a star if I could and that half goes to the breakfast buffet we had at the hotel. DO NOT BOOK HERE!!!! sleep on the beach instead you'll have a better view and the sand is probably softer than the bed. read more

Compass Cove Resort - Great sunset if only the pool and chairs weren't in the way! - Resorts Near Me - Myrtle Beach, South Carolina

We have stayed at Compass Cove several times, however, this will be our last. Twice now I have had a male employee (from maintenance and housekeeping) knock and then proceed to unlock the door and walk in AS HE WAS KNOCKING! No chance to go to the door to ask who was there or let him in. The first time it happened we mentioned it to the front desk and they said they were sorry and would address it with the maintenance crew. Yesterday we had to ask for trash bags since the rooms are not serviced due to COVID. I had just stepped out of the shower and was wearing a towel when someone knocked, unlocked the door and yelled "housekeeping" as they entered. I had to slam the door to keep from being seen. Had they been a few seconds later I would have been completely naked, getting dressed. I WAS LIVID! My husband called the front desk to let them know that he walked in without giving us a chance to unlock the door and let them in. Again, they said they would have a talk with housekeeping. This is completely unacceptable and I have never had this happen in any other hotel. Apparently this is what the staff is taught to do. read more

I found this place 3 years ago through friends who stay here a lot . It's first a great location not a lot of heavy traffic getting back to hwy 17. They have indoor an outdoor pools an jacuzzi. Plus lazy rivers an being a guest you have free access to rent DVDs from redbox or similar . They have a bar and grill right at the pool if you wanna leave the pool or beach . I've stayed in the suite which is 3 rooms loved it an recently just 1 room w 2 queen beds an kitchenette . The staff an room service very friendly I will always stay here . read more

Had an ocean front king efficiency. Nice size room. Had stove, microwave, small fridge, plates, glasses, a few pots and pan. Iron, ironing board and hairdryer included in room. Bed was perfect. Lots of pools and hot tubs, but felt indoor pools cpulf of been cleaner. Staff was very friendly. Beach is nice but alot of broken shells. read more

Stayed during the off season, so got a great rate for the size (and view!) of the room. Room seemed clean and well maintained, as did the pool area of the resort. Some parts of the hotel felt a bit dated and in need of repair, or at least a good cleaning. Didn't really spend a whole lot of time at the resort, so I can't say what is like during the season, or how it is if you plan to spend most of your time there. read more

We really enjoyed our stay with our 4 year old. The grounds, pools and beach are great. Perfect pools for small children. The restaurant overlooks the ocean and is good and reasonably priced. We had an awesome oceanfront balcony and a smaller suite. The room was nice-ish. Starting to look a bit worn and I believe the rooms are independently owned, so they may vary greatly. It is a short drive or trolley ride to the boardwalk, which we enjoyed but we're glad we were a bit away from the chaos/excitement down there. Overall I would say it's a good solid family resort for the price. We all had a blast! The negatives were the CONSTANT sopping wet floors on the main floor and elevator and a very small check in parking area and lobby. The poor cleaning lady was always mopping and thanked us for drying off before walking to our room. They were doing their best to maintain the issue, not really the resort's fault. read more

I've stayed at Compass Cove twice; once in a suite and once in a double queen room and both times I had the same experience. The rooms and property are not very clean, the bathrooms are small and the rooms are musty. If you wear white socks in your room the bottom of your feet will be brown from walking on the carpet. BOTH times we stayed housekeeping did not take out the trash or vacuum the floors and when we stayed in the kitchen suite, the oven pans were still dirty from the last quest who used them. So why even give three stars? The location is perfect. It is right on the beach and we were able to leave the first floor room and walk almost directly onto the beach. There are TONS of pools and hot tubs all over the property, including More than one lazy river and water slides that are indoors. You can also rent endless movies at no charge. If you're not too picky about your room cleanliness and you want to stay on the beach with kids, this place will do. read more

Great location. Terrible terrible housekeeping. Front desk rude and not at all helpful.

We are currently on the way home from Myrtle Beach and Compass Cove. It was a great stay and the whole family had a great time. My mother, who has Multiple Sclerosis, basically handicapped, and spends most of her time in a wheelchair had a few issues however. First, her and my fathers room which was handicap accessible did not have a stool in the shower. They told us we had to rent it for $45 a day from a third party service. After arguments with the management that ultimately led to us finding out via the American with Disabilities Act that it was illegal not to supply one in the handicap shower, we finally got them to cover it. They were trying to say that their insurance wouldn't cover it. I told them that I believe the US Congressional Law mind of trumps their insurance. Finally after saying that we were already spending $1k+ there and that we would hate to "take things further", they backed down and got her a stool. Second, the third floor of the pinnacle building parking lot which we stayed in has no handicap access to the rooms either. Not a huge deal but info and perhaps a sign saying such would have been great. Lastly, to get to the beach via the handicap ramp which is right outside the hotel, you have to go out on the street and walk a city block to the ramp. Pretty lame if you ask me. Also the front desk people gave us widely in accurate information on renting a beach wheelchair. The city will provide one but for only for an hour at a time. So do what we did and rent them. Pools were great. Grounds were well maintained. Beds were pretty comfy. Room was pretty clean except for the coffee pot having a very old used filter filled with moldy coffee in it. We might stay here again unless we found a hotel that actually helps and understands travelers with disabilities. read more

Pools:positives there were a lot of them and pretty well kept. Negatives-they were in multiple buildings which meant crossing streets (so not safe) and get the towels 1st thing in the morning or you won't have any Rooms: a lot of room, the efficiency rooms have everything you need. Cleanliness was ok, they keep the rooms decent but they need a good off season cleaning! Also, always seemed to have to wait for towels. The worst part, if you get multiple bedrooms the air conditioner seems to only work for 1 room, the master was way too warm (other families had the same issue) Elevator-OMG! You have to pass garbage piled up and walk through the parking lot! So DANGEROUS!!! Only 3 elevators, one was broke all week. Give yourself an extra 15 minutes just to catch the elevator(even when all 3 work) Vacation was good but will not go back! Lastly, the area in MB has A LOT of police activity (someone was even arrested directly in front of the hotel) Bottom line, won't go back to this hotel but will go to MB again read more

Wonderful resort. Very clean and staff is lovely and very accommodating . Please don't listen to any negative reviews. This place truly is wonderful! read more

My husband wanted to take me for my birthday. We got an ocean view room on the 1st floor, right by the Tiki Bar and trust me no ocean and nothing but noise. I was chilled and called the front desk for a couple of extra blankets and they said they would bring them right away, an hour and a half later my husband called and once again, they were on the way. Needless to say they never showed up. :( The shower drained so slow it was gross. We told the front desk when we left and all they said was, it gets busy, no apology, no nothing! I was so disappointed and they didn't even care! read more

I chose this hotel because my online search criteria was that (a) it had to have an airport shuttle because we were flying in and not going to rent a car and (b) have free breakfast because, well, i always look for that. Well if anyone out there reading reviews has the same checklist, i can offer advice not to chose this place just for those reasons. Because the location is so far from anything interesting that myrtle beach has to offer so the free ride to the airport isnt worth saving $15 on a cab ride, and theres a pancake house on every corner that has $2.99 breakfast specials, so again, not a reason to chose Compass Cove. Especially since Compass Cove charges a $20 per person per day "resort fee", which i dont feel their amenities are so much superior to other myrtle beach hotels to warrant it. But moving on. I called their 1888 number before i booked & , not to voice profile, but it sounded like an older white southern man who may not have been heterosexual. I asked about the shuttle, if it was 24 hours & he said "yes its 24 hours. Just make sure you call in advance so you're not waiting at the airport". Well i did this i called from LaGuardia before takeoff & the lady who answered said i have to call from the MB airport. I told her what the other guy had said and she snipped "Ma'am I've been working here for 3 years and that's never been the case." So i would have rated this place 3 stars because of her rudeness but another employee, Marcus the pool guy was so sincerely nice and genuine and helpful that he boosted the rating up to 4 stars. Anywho, the room itself was standard, no problems, not dirty. It had a DVD player & they offered free DVD rentals so we watched Get Hard & TMNT. Luckily id read the reviews and when they tried to stick me in 146 on the 1st floor, id already been warned of the obstructed view because of bushes & lawn chairs. So i requested to be higher up & that was honored and rewarded with a decent view of the ocean. The breakfast was great. But there is very little to eat for lunch/dinner in close walking distance. Its all hotels surrounding CC. We walked 10 blocks for Waffle House. The lazy river is nice. I guess this place is ok for the golfers driving to the courses or someone who wants peace and quiet and isolation. Not for someone looking for excitement and party time. read more

We stayed here for the CCMF as the Brittan Resort chain did sponsee the event. The website boasted four restaurants and bars, five pools, and three lazy rivers. Although the hotels did have these amenities I have to say that they never had towels stocked at the pools. The staff was unfriendly at the pool at best and avoided eye contact. The common areas around the pool were always wet and smelled very musty. Although the housekeeping staff was very friendly we had to call everyday for towels and washcloths (most likely a COVID) thing. We had a suite with a kitchen that was only stocked with one fork. No other utensils, plates, or even basic linens or paper towels. The room was very moldy as well causing our allergies to flair. I would say that the hotel probably just hasn't been well maintained. I will say the facility felt very and family oriented. For me personally I would not stay here again. read more

Our first night of our week long vacation at Compass cove we experienced cock roaches! They were all over the room. My children were horrified. I called the front desk and they offered to come spray pesticides, PESTICIDES in our condo! Needless to say we were gone first thing in the morning. I did however give two stars because the head of security (i dont recall his name) was great at getting me a full refund. I also need to mention that the credit card that i used to reserve this condo over the phone was compromised and charged over 1,000. Thank goodnesz for fruad protection. It was never proven that it was someone at this business however the card that was used was ew and not used anywhere else. read more

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This was my second year in a row coming here, last time was better than this time due to some minor inconveniences which I'm about to break down for you all. This spot has basically all you need in one place. Convenient for families for the price. Amenities are plentiful here and no shortage of pools. Breakfast buffet is a must. Now to get into the hot topics, 1st is the false "roach problem" that some people might freak out about, they are palmetto bugs and don't behave the same as a say a German cockroach. So it's safe to say you won't have to worry about them crawling all over the place or hitching a ride home with you. I've seen 3 total in the week and half I spent here, 2 in the staircase at the lower level, 1 in the public bathroom and it was rather small. I will also say this seems to be isolated to some buildings and not others at this resort since this place is a string of like 4 buildings next to each other. 2nd is the "dated look" and the current on going construction which I will say my room was nearby where this was going on and it created a lot of dust at times but this was usually done about mid morning the time most people would be out doing things anyways, they are at least renovating and staying modern. Although it will be hard to do overall considering most of these condos hotels and resorts in Myrtle beach are a few decades old. So it's to be expected here. The new tile floors in the main areas are very nice and elevator maintenance is wrapping up at the time of writing this. 3rd is kind of the most annoying part of my stay compared to last year and it's something as basic as a do not disturb sign. They didn't come with the units this year for whatever reason and I had asked twice and was told housekeeping would put one on my door. I found a housekeeper and asked for one and they had me sign some sort of release for for them lol. This may seem minor but I don't like people coming into my room everyday even if they are coming in to clean up and replace towels and liners. I only need a housekeeping visit once or twice during my stay for a batch of towels and trash liners. Conclusion would be for the price and amenities this place is worth it especially if you have kids. After coming here 2 years in a row I think I will give this spot a rest next year and go somewhere else. Maybe all the renovations they are doing will be completed and this place will have a proper facelift read more

My entire wedding band ring set was stolen from our room, along with my mom necklace that my husband got for me the day my son was born. The manager of the hotel could have cared less. I have never cried so much in my life. The one person that watched the video said there was one cleaning lady that was in there during that time. She was the one who took it. And then she left. She left work with my 3 rings and my necklace. The most special, valuable, irreplaceable items I owned. I will NEVER return to this hotel. This is just a heads up for all of you. read more

I do not even know where to start. First, Mary, the lady who works at the front of the breakfast restaurant was extremely rude and unprofessional. We called the front desk and they did not even care. Second, our room was broken into and someone entered out room and drank a bottle of our wine and stole a candle. We called the front desk and they insulted us and basically accused us of lying. Stay here at your own risk, as for me, I am going to file a complaint with the BBB. read more

This place was awesome! The front desk girls were the best I have ever had,So friendly and informative. Rooms very clean and every employee we came in contact with was so friendly. I only gave a 4 star because parking was a bit tight. Only 2 floors of parking in the garage was open so had to find parking elsewhere as all spaces were taken on both floors. I will definitely be spending many beach trips at this resort. read more

Just got back from our stay at compass cove. While it is not the best resort in myrtle beach it certainly did not disappoint. The pool areas were amazing. We did not utilize the restaurants because the units have kitchenettes. Saved a lot of money doing so. While this "resort" is privately owned condos operated by a controlling company it has the feeling of your average chain hotel. If I had the money, would definitely look into buying a unit. In the mean time, I would definitely stay there again. Regarding previous reviews, some people are just too picky. BTW everything was relatively clean, but you are staying in a hotel on the beach, so how clean is everything going to really be? read more

Just got back today-had a great time. Clean, friendly, fun place with lots to do. Great maid service, elevators worked fine, pools clean, awesome beach, ice cream trucks every five minutes- always something to do! Room was clean and comfortable- nice ocean view, good shower pressure and plenty of hotwater. Can't wait to return!!! read more

The WORST hotel I have EVER been to! THE SMELL! In Short Terms: The rooms smell of mildew and mold and the employees don't care. Me and my husband have longed for a family vacation away from the city life for a while now after having our son last Fall. We decided to take one. We went to Georgia for a week to visit family and then headed to Myrtle Beach, SC. Almost everyone I know has been and I thought I might as well check it off my bucket list. We booked our hotel 2 weeks in advance at the Compass Cove Resort in the Schooner Building. We even booked an "ocean front" view. When we arrived at the resort, my husband checked in and was quickly shown the entire map of the place and sent on our way but the employee forgot to give us our room key. He gave it to us with no problem. We went to our room to look it over first, as soon as we opened the door to the room a horrible, disgusting stench caught us off guard. The smell reeked of mold and sewage! I suggested that we open the balcony door to let in some fresh air since we were so tired from the drive and we were very hungry. We unpacked our things and went out to get something to eat. When we came back the smell was still there! We called the front desk and the lady said "someone will be up to see what we can do." Going on 2am, no one ever showed up. The next day we were supposed to be meeting a friend in the morning, the smell was so bad that we had to make a stop to Walgreens and bought an air freshener. We thought this would finally fix the problem...It didn't! We called the front desk again and this time we were so angry, we asked for a new room. You could hear that the lady didn't feel like making that happen. So she said "if we can fix it will you still need a new room? We know how to fix it." That statement there struck me wrong. The fact that they knew how to "fix" this problem let me know that they have this problem way too often. They sent up a custodian with a spray bottle in hand. He walked straight to the air conditioner and sprayed a lemon smelling spray into the vent, said "that should fix it." and walked out. The spray was pretty strong and smelled good. We felt satisfied and went out to go enjoy the beach. Two hours later, when we came back to the hotel, the hotel smelled of the same stench. When we had friends over they continued to complain about the smell to the point where they didn't want to be in our room. HOW EMBARRASSING! On our much anticipated departure date, a woman who had been staying in the room next door approached us and asked if our room stinks. She and her husband's room had the same stench and when asking the employees about it, they were told that they were the only people who have ever complained. THE "OCEANFRONT" ROOMS We booked an "oceanfront" room. When we arrived, we went to the balcony to get a glimpse of the view. To our surprise, our direct view was the pool that was directly in front of our balcony. These pools were always full of people (children, drunks, etc.) We had no privacy if we wanted to go on to the balcony for a peaceful view and we couldn't open the curtains to let in sunlight because we felt as if people could see inside (not that we were scared of being seen, but we wanted some type of privacy) THE BUGS (palmetto bugs) (ROACHES TO BE EXACT) I have never in my life seen cockroaches so big and bold! I get the heebie jeebies just typing about it. At the pool my husband, son, and I kept noticing a ton of huge squished brownish-blackish larger bugs on the walkway. We walked about 20 feet and in that short distance we saw about 13 of them. We decided to turn around and just go to the beach as the pools were too crowded anyway. Later, my husband asked if I would like to rent a dvd (as they are free at this resort) I said sure, but told him I would only go to the dvd machine if he came with me because of what I had just seen. He agreed and we took a family walk to the machine that was in the Pennacle Tower. Passing through yet another stupid gate, we saw about 5 HUGE BLACK cockroaches scurrying about. I was shocked and disgusted but didn't want to cause a scene as there were children and people around. I jumped over the Madagascar-looking cockroaches and hauled butt to the the DVD machine. We quickly selected a movie and proceeded to go back to our room. This time, when we were on our way through the same gate there was a trail of them crossing in front of the gate. (imagine ducks crossing the road x200) That night, I didn't sleep and I couldn't wait to get home. I'm glad I went through this experience. Now I know I will NEVER stay at the Compass Cover EVER again. read more