Today Marshall cleaning survive came out to clean 1500 square feet of carpet in our home as well as…read morea large sectional custom couch. The service tech Jack was about as professional and hard working as they come with an exceptional Attitude. He ran into a technical problem with the equipment but quickly found a solution to the problem. We have four dogs in the family and a new puppy whom has had a few accidents. Jack used some pet treatment some deodorizer and then proceeded with high steam cleaning. He took his time and worked hard to make our house smell new again. I was skeptical at first but completely satisfied when they were finished. I will definitely use Marshall cleaning service again and most definitely ask for Jack. I think the Marshall cleaning service team for coming out today I couldn't be happier!

Use ANYONE but these guys. Firstly, they didn't do the cleaning correctly (their words) and spread…read morea thick layer of dust and whatever else was in the ducts all across my house (see pics for the bigger pieces, but a fine dust was all over everything). It was so bad i walked into a room and there was a haze in the air. To clarify, what they were supposed to do was close off the vents with plastic (i made the suggestion and their manager confirmed they were supposed to do that) I spent 2 days cleaning up after them to get the house somewhat clean. All they did was have someone vacuum for 15 minutes around the vents, he was outraged that the previous techs left the house in a state like that. To add insult to injury, due to their driver's continued negligence they damaged a drain in my driveway and the city's culvert. They have admitted fault in writing but still refuse to pay for all the damages and refuses to give their insurance information. (See damage in the pictures). You can see the grate is bent, it was attempted to be bent back into place by the technician before I could get a picture, but it was bent at a 90 degree angle initially before the attempt to hide it. As well there are broken tabs in the channel itself, as well as the city's culvert completely cracked. (I provided day of and current picture due to their claims the culvert looks different now so they won't fix it.) Be warned if they do business for you that as soon as they do something wrong, or break your property you will be left having to fight them to get the damages taken care of. All pictures referenced can be seen on my Google review. Update: in regards to the company's response. I did say they sent a tech out that day to vacuum for a few minutes. They did come out to do the cleaning again after I explicitly told them It wasn't done right and that I had doubts it was effective because I was never given pics of the completed state or the coils being cleaned. As far as good faith, I have emails stating the company's attempts to not pay, first they tried to say they won't pay for older driveways (twice in fact), this driveway is 2 years old. When that didn't work they also ignored three established contractors opinions for a guy they labeled (again in writing) as "their" concrete guy, who's business has been running about a year with minimal work to show on their website. This single contractor was the only one to say a far cheaper repair would work. So, in good faith I agreed so long as they guaranteed the work and if it wasn't sufficient they pay for the proper repair as well as any additional damages the improper repair might cause. (If it worked great, if it keeps popping out and causing damage to my vehicle because the lower part is damaged, then they rightfully pay for those damages as well) As well as repair the culvert, as discussed with that same contractor. They refused by saying the culvert "looks different" so they won't pay for repairs. As for the insurance. I explicitly asked the manager for the insurance information and the owner told him not to give it. If you truly are wanting to act in good faith then feel free to call today with your insurance information. I have bent over backwards to help this company save money on this repair... i could have stopped when the first few contractors gave me quotes $1000 higher. I could have just gotten my money back when they failed to actually clean anything and cause me substantial work and allergic reactions, I could have stopped at the repair quotes that wanted to completely cut off access to my house that would have cost them a week of hotel fees... i am the only one working in good faith here.

Pablo was great. He arrived right on time and worked quickly and kept me updated on what he was…read moredoing. He showed me photos of the condition of the vents. When he was done, everything was clean and the cost was reasonable. I will use him again, for sure.

From the owner: Ducts Air Duct Cleaning of Knoxville is a locally owned company. We specialize in cleaning,…read moresealing, sanitizing HVAC air ducts. We removed dust, dirt, and allergens and we sanitized them with 100% chemical free products. Got allergies? Call us Today! Services provided: *Dryer vent cleaning *Air duct cleaning, sealing and sanitation *Mold, Radon, and IAQ (indoor air quality) testing with expedite lab results. *A/C 3M filter replacement. *A/C coil cleaning.

We contacted this business in order to get a quote for cleaning the ductwork in our home. Grant…read morecame out to our home a couple hours later to explain their processes and prices. I was pleased with what I heard and made an appointment with him for the next morning. Grant showed up on time and did a great and thorough job while performing his services. He took live videos and showed us all the issues with the ductwork that needed repairs. After he completed the work our home had a nice refreshing fragrance throughout and the ductwork was cleaned to our satisfaction. I even put our home on a yearly schedule before he left. Thank-you Grant Hall and Proactive Service Solutions!

From the owner: With over 40 years of combined experience, Pro-Active Service Solutions is committed to providing…read moretop-quality cleaning services in Knoxville, Chattanooga, Johnson City, Kingsport, and surrounding areas. Our expert team uses the latest technology to enhance your home’s safety, air quality, and appearance.

I'm going to raise my rating to 3 stars as All-Star agreed to a partial refund of charges…read more It's still way to high, but they did respond to my concerns and give me 500 back. Thanks to their mgt team. Ed Legenza

Thomas Erbe (Tommy) came to our home and was wonderful. He assessed the situation and then made a…read moreset of solid recommendations for water heaters. He made an appointment to come the day after Thanksgiving. He kept his word. Tommy picked up a water heater came out as promised. Tommy was kind, punctual, and efficient. He listened, he gave thoughtful answers, his assessment was excellent. He quickly installed the unit and got us hot water. AllStar is blessed to have him. Thank you for your company and the great service you provide.

I strongly recommend anyone who needs chimney service of any kind to reach out to Brandon &…read moreTennessee Chimney Care. He and his team were professional and took the time to explain my options. I will absolutely reach how to them for any future service. They are well worth it! Tuck T.

I cannot give them enough stars! They amaze me every time they come to clean our chimney…read more Professional, friendly and generally care about our safety!! They are very reasonably priced. They make an effort to make sure everything thing is working properly. If you need chimney care and I would suggest doing this annually. You cannot get better customer service!