Get everything in writing don't trust them at all. If I had to do it again, I'd record everything…read morewe discussed to make it easier to sue them. I would never have them install an air conditioning system again, it's been nothing but problems.

Good people, quality work, they have done a good job for me every time. Mike and Lois are top of…read morethe line.

Good, honest, local people with 5 + star service ! Got fast…read moreservice on an A/C repair and plan on upgrading my A/C system soon with them.

Fantastic service. The gentlemen who came out, quickly diagnosed the problem, and fixed it just as…read morequickly. Very polite and knowledgeable, giving me the pros and cons. Would definitely recommend this company.

DO. NOT. USE. Chaffee!! If they mess something while performing service, they will act like it was…read morenot their fault and just charge the customer to have it fixed!! They came out to the house on a Friday to clean the blower wheel and condensing coils, and I will add for free because previous techs had not been doing it correctly, is what they said. It really impressed me that they would do something like that. After the service was complete on Friday, the blower turned on, but shortly after, the unit completely stopped working, and the thermostat was completely turned off with a blank screen. Upon further investigation, they had not wired the transformer back up correctly and ended up ruining it. In the photos, the red wire was not supposed to be connected to the other red wire. Once, I called and went by the office to confront them about THEIR mistake!! Michael told me it WASN'T their fault and that parts just go bad and it would cost $230-330 dollars to fix. He claimed that if they felt it was their mistake, they would resolve the issue for free, but even with photo evidence, they were still denying THEIR mistake! I ended up buying a transformer for about $15 and wiring it up CORRECTLY, and the unit turned right on. I would watch out for this company; they will try to take advantage of you and be dishonest, even if all the evidence points to them being in the wrong.

Today I called about my Air conditioning repair. Lady who answered was very nice and said a service…read moreperson would be there today. Very impressive . Eric did a great job and was very nice. I will always do business with them.Thank you

Our experience with this company was extremely unprofessional. We scheduled an assessment with…read morethem, and they went on site without properly advising us. They were unsure which unit needed troubleshooting and did not bother to call for clarification. They went on site on Friday, and by Wednesday we still had no proper updates. They repeatedly told us they would submit a repair quote, only to finally admit--after 5 days--that they did not know what needed to be done because they were unsure which unit required service. This wasted 5 days of my time!When we asked to speak with the "owner," who was the one performing the assessment at the time, we were told, "You can't speak with him because he's busy working." We were also working and needed this issue handled promptly. If communication and follow-up cannot be provided because you are too busy "working," then that reflects very poorly on your business practices. The lack of accountability and honesty was extremely frustrating. :) And for future reference, the operator should never raise her voice at a customer. Professionalism and proper customer service should always be maintained. I was the one dealing with the issue and the unnecessary delay, so that response was completely inappropriate. I strongly recommend additional customer service training for her.

Compass provided above and beyond support for a long time customer. Providing troubleshooting and…read morereplacement of a component in my home that wasn't a normal part of the equipment provided with our install. One of the power supply breakers to our unit was chattering and was hot. I called Compass and a technician was dispatched the next morning. He checked the situation and determined the breaker was failing due to age and not my HVAC unit..he obtained a new breaker and replaced the faulty one. The problem was solved better than new. My experience with Compass has always been OUTSTANDING!!!

When a 5-day power outage at our cabin resulted in us refunding a guest's stay, we knew we needed a…read moreback up generator. Because we live in California, we needed someone who would not only install a generator, but who would provide ongoing service and support. Bucy electric exceeded every expectation. The installation went exactly as promised, with an attention to detail that was amazing. (The concrete pad matched the generator perfectly!) It's been 4 years now, and Duane has provided spectacular service, even offering to come to the Cabin on a holiday when a guest had concerns. Best.Service.Ever

First class company that puts the customer first. We have used them for several different issues…read moreover the years and they can always be counted on to fix things the right way and have even made recommendations that have saved us money long term. Personally, trust is the biggest factor with any service organization and Bucy Electric has earned our trust. I recommend them without reservations.

My air conditioning went out and I called Doug Kirk the owner of General Air this morning, he sent…read morea technician out very soon and the technician did a checkup on it and replaced a part and other things that needed repaired. He had it running in a very short time. Ismael has serviced my heating and air before and always corrects the problem in a short time. I have had Very good service with Doug Kirk and General Air since 1998.

New Heatpump A-M-A-Z-I-N-G. My heatpump went out on…read moreWednesday, Ray and his crew had my new unit installed on Thursday. He gave different equipment and finance options which was very helpful. The crew and staff were curtious, friendly and respectful to myself and my home. Great quality, excellent pricing, no surprises. Can't recommend enough.

Purchased a brand new AC from them. From the person who answers the phone to the people that…read moreinstalled our AC everyone was very excellent. The workers took care of our home and was mindful of their shoes. cleaned up after themselves very pleased with their service. Definitely would recommend them. We will personally use them again in the future..

Amazing guys all the way around. Have used them twice, once…read morefor an issue with our thermostat and next visit we signed up for their yearly inspections. Both times customer service was outstanding, explained everything, no hidden fees, professional to the end. And the cost was totally reasonable for work they did. Thank you so much guys!!!

Was awesome getting my Ac finally repaired from this company other company's wanted almost twice as…read moremuch. Great service also friendly tec.