If you want a home inspection done correct, National Property Inspections is the company you need to contact! I have use them a total of four times, and each time their service and inspection report was nothing short of precise. Also, they are always very courteous and always answer any questions that I've had. I highly recommend Nation Property Inspections and feel that anyone that uses them will be completely satisfied. read more

I referred this vendor to my seller... As a real estate broker, I rely heavily on vendors to communicate clearly and professionally, especially when a transaction is approaching closing. In this case, I personally referred this company to my seller, making the outcome even more disappointing. Unfortunately, my experience with this company fell well short of those expectations. I followed up multiple times regarding the status of a HUD/Foundation Engineering Report that was required for closing. I was initially advised the report would be delivered on Tuesday. When it was not received, I was told it would be provided the following day. Throughout the process, I continued checking in and was repeatedly assured the report was forthcoming. On the morning of closing, I received a text message stating the report had already been sent and asking me to confirm receipt. The email I received appeared to contain the updated report; however, the link only opened the original report showing the property still required additional tie-downs and did not meet lending guidelines. After additional follow-up, I was informed that the updated report could not be accessed because there was an outstanding balance due. This was the first time anyone had mentioned a balance. At no point during the numerous phone calls, text messages, emails, or follow-up requests was I advised that payment was required before the updated report would be released. Had this information been communicated at any time during the process, payment could have been made immediately and the delay could have been avoided. Additionally, during the repair process, equipment was driven across the property's septic system despite concerns being raised. When the seller addressed the issue, the response received was dismissive rather than solution-oriented. Property owners deserve to have legitimate concerns about their property taken seriously. I do want to acknowledge Kim in the office, who made an effort to assist and appeared genuinely interested in finding answers. Unfortunately, when concerns were raised regarding both the communication breakdown and the septic system incident, Office Manager Joelle was unwilling to accept responsibility or offer any meaningful resolution. I was not seeking anything unreasonable. Given the communication failures, the closing delay, and the concerns regarding the septic system, I requested a modest $100 credit for the homeowner as a gesture of goodwill. That request was declined, and my concerns were ultimately dismissed. The issue was never the payment requirement itself. The issue was the failure to communicate that requirement despite repeated requests for updates and repeated assurances that the report would be delivered. As someone who referred this company to my client, I expected a level of communication and professionalism that would reflect positively on everyone involved. Instead, both my seller and I were left frustrated by avoidable delays and a lack of transparency. Clear communication, professionalism, accountability, and respect for clients' property are critical in real estate transactions. Unfortunately, those standards were not met in this case. -- Valerie English, Broker GAListed2Sold Realty 2/5 Stars The work was eventually completed, but the communication, customer service, and handling of concerns throughout the process were disappointing. Here is my communications with compass. https://www.tiktok.com/t/ZP8sqf9MF/https://www.tiktok.com/t/ZP8sqf9MF/ Buddy, Thank you for your response. To clarify, my concern was never that payment was required before the report was released. My concern was that despite multiple follow-ups and repeated assurances that the report was forthcoming, I was never informed that payment was required until the day of closing. In fact, I was advised that the report had already been sent. Once I was made aware of the outstanding balance, payment was immediately made. I also want to clarify that I never requested a refund. I requested a modest $100 credit for the homeowner as a gesture of goodwill due to the communication issues, delays, and concerns that arose throughout the process. That request was declined. My review reflects my experience as the referring broker in this transaction. Others may have a different perspective, but the facts outlined above are the basis for my review and the reason for my rating. read more

Compass Property Inspections - They charged $2300 for 2 Tie downs drove on the septic systems, didn't deliver the report as promised & absolutely refused a $100 discount. - Home Inspectors Near Me - Milledgeville, Georgia

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UPDATE: 3/6/2018-- was contacted via Facebook telling me that my Review was unfair and scathing. Was told that our Inspector reported mutually on our behalf that "everything was good". Was asked to remove my review. My review was then hidden from their Business page. No business gets all 5 star reviews all the time. As first time Home Buyers, we knew that our Home Inspection was an essential and one of the most important parts of the process and were recommended to NPI. The set up for the appointment was easy. The Inspector was on time for the appointment. The extensive report of 20+ pages provided information, some we were aware of and some that we were not. We discovered after a little bit that some of our outlets in the kitchen did not work. Provided the 'warranty' on the inspection, I contacted NPI about the issue. At first, I was told how I should troubleshoot the issue; all things we did prior to calling. ("There's no real way we will know what is causing the outlets to not work because we can't see the wires running in the walls") We were told our Inspector would come back out to the house. When he arrived, we were told 'not all the outlets are checked' and that he was going to change them out, because 'I like you, you're a nice guy'. One of the two outlets he changed out, one of the contacts wasn't fully connected, and burn/heat marks were visible- and in our eyes, a potential fire hazard that we thankfully prevented. Upon moving into our home, we noticed that there was a hole in the bathtub. This wasn't notated in our inspection and was somehow overlooked. After several attempts to contact the Inspector were left unanswered, we contacted our Realtor and asked for his assistance in the matter. Our inspector came back to the house and let us know that he would have to go through his personal report to see if he documented the hole. The first time the inspector came out he filled the hole with epoxy. We were told to let it dry and not use it for a bit, totally fine with us. He said he'd come back in a week and paint the spot. He came back after pushing the appointment back a few times, and painted some paint on the epoxy that didn't match the tub at all. We let him know that it wasn't ok. He came back a week later and did it again. Said that he'd come back again after that and paint it again. After he finally came back and painted the spot again, he told us that it would more than likely need another coating of paint, because things will dry a little darker than they are applied. He said that he would call us and verify if we wanted him to come back out, etc. We never heard from him again. As a first time home buyer, this process felt a little less than was expected. I paid several hundred dollars for an Inspection, and it felt like once my money was taken, any request or need was placed on the back burner in terms of who got helped first. (he said on more than one occasion that he was the only one working in the area and that was why we just didn't hear from him). Had the hole in the bathtub been seen, we could've renegotiated a new bathtub into our home purchase. But now, in the future, we'll have to replace it ourselves. A master bath sink has a fairly large crack in it that went undocumented, but the stopper was notated. It made us feel like we shouldn't even 'waste time' contacting the Inspector about the issues when we were made to feel like our 'issues' weren't really 'his issues'. Make sure you do your own inspection of your home, too. Check for the little details that may be overlooked. Because in the end down the road, you're going to be the one paying for those things that were overlooked. read more

NPI was excellent from the scheduling of the appointment to the actual appointment. They were extremely thorough and provided a very in depth report. I would recommend them if you need a home inspection, the price is also very reasonable. read more