High quality service! Very detailed oriented!…read moreWell maintained facility! Highly recommended!

Wonderful experience here. Great clean facilities and awesome staff. Would certainly recommend to…read moreanyone looking for extra storage space!

No issues at all. Friendly office staff and facility is clean and brightly lit. It is miles closer…read morethan the next self-storage facility and price was right!

I was going to my storage and realized my key wasn't working on my lock. Without being contacted…read morethey cut my lock off and replaced it. I was getting contacted when a payment was due but not to get notified that my initial lock was "on incorrectly" so they had to cut it off and replace it. I was locked out of my storage for almost 2 weeks because my work hours went longer than their office hours. When asked why I wasn't contacted they said they didn't have the correct number for me. But still I was contacted with no problem when the bill was due.

If I could this place 0 stars, I would. I rarely leave negative reviews, but our experience with…read morethis moving company was bad enough that I feel obligated to share it. As a military family, we've worked with many moving companies over the years, and this was one of the worst experiences we've had. The packing was disorganized, items were packed carelessly, and several belongings were damaged during the move. Most upsetting was that the movers broke my baby's dresser, which doubles as her changing table, leaving us without a changing station. They attempted a quick repair with wood glue, but the piece remains damaged. We also discovered broken artwork that had not been properly wrapped or protected. The damage wasn't limited to our belongings. We moved into a brand-new home, and the movers left dents, drywall damage, scuffs, and markings on walls, stairways, and door frames. They also left cigarette butts, pop bottles, and other trash on the property. After the move, I contacted the company, provided photos, and completed the claim form they sent me. Since then, I have been completely ghosted. Despite the extent of the damage, no one has taken accountability, offered a meaningful resolution, or even apologized for breaking our belongings--including our baby's changing table. Mistakes happen. What separates a good company from a bad one is how they handle those mistakes. Unfortunately, the lack of communication and customer service after the fact has been just as disappointing as the move itself. I cannot recommend this company based on our experience.

My mother hired them for her move, and the movers destroyed her $6,000 glass table. Her dining set…read moreis now a hazard because it is broken at the base. The company was not even apologetic and actually very hostile. Since then, the company has refused to take responsibility or offer any compensation for the damage. On top of that, Christine O'Sullivan was extremely rude, unprofessional, and would not return any calls when I tried to resolve the issue. She only sends nasty emails. This was a terrible experience from start to finish, and I would strongly caution others against using this terrible company. Do not get fooled by this company like I did! Look at the before and after of my mother's table.

Srnya: The customer care associate at Public Storage located at 22 mile and Hayes Is Extremely…read morehelpful with no attitude very professional and very pleasant. I was having a bad dad morning, and I had to stop in to Public Storage ask a few questions about my storage unit she answered all of my questions with no problem when I left from there my bad day turned into a great day from speaking with her made me feel really good because she is such a pleasant person to talk to. I would just like to say one last thing to you Srnya thank you.

DON'T do business with these money grubbing jerks!!! Once you get your stuff into their facility,…read morethey are constantly raising their prices!! I now am paying over twice what my original rent was. So I moved my remaining items to a smaller cheaper unit ... Six months later they raise the price 38%!!! I hope someone snaps and starts killing them all. It's what jerks like them deserve! They only got a 1 star rating because you can't post with none!

Teresa was so nice to work with! I arrived overwhelmed and she walked us through everything,…read moreanswered all our questions.. didn't push anything! Had no issues showing us a couple units (even in the rain). Made the process super easy. Honestly someone who truly enjoys their job. Our unit was very clean and I feel good about using this facility.

They will lure you in with a good price then will up it up to several times a year without notice…read moreand without improving the facility whatsoever. Mice have also been an issue here. I am paying nearly double after only a couple years. I will be switching storage locations soon. I would have done it sooner but they know what a pain it is to move a storage locker full of stuff. They don't care. This place is a sham. Go elsewhere

Made appointment 2 weeks ago for trailer hitch and wiring installation only my Audi SUV and…read morereceived quote. Went in this week early morning and was informed they would install hitch, however; would not attempt installation of Uhaul wiring kit because technician didn't feel "competent". I was told that I would need to go elsewhere for that! I walked out and since have secured a competent provider. Why could they not have told me this two weeks ago?

William pleasant and helpful. Easy in and out on a weekday. Easy to find and plenty of supplies for…read morepacking

Moving my stuff in and out was quite easy with the dollies near the front door & the place was very…read moreclean. Thank you Megan for answering out questions and going the extra step to offer your availability on Sunday, which we didn't end up needing.

I want to say Thank You to Angela for all your help, you definitely went above and beyond to help…read moreme and I appreciate you so much. Angela walked me through the facility I took a Lock Class, my Storage was clean excellent service.