Cornelius was understanding and helped our move be as seamless as possible. I sent him a rough list…read moreof our items that needed moving. Road pavers decided to notify me the day before that they'd be paving the NEXT DAY (the same day as my move). Mind over Matter understood the situation, agreed to still move us, and did not complain once. They arrived exactly on time (sent me a text when they were 15 min out) and hauled all my junk a block down the street in 100-degree heat index next to fresh, scalding hot asphalt. They disassembled and reassembled our recliners so they wouldn't be damaged during the drive and wrapped other furniture items.

ABSOLUTELY TERRIBLE AND UNPROFESSIONALLY OPERATED COMPANY ( if it is even to be considered a…read more"company"). Cornelius, "the owner" of this company took my 76 year old father's deposit and refused to return it. My father was scheduled to move into a retirement community due to his compromised health and only wished to support this young Black man. He told him specifically what was needed, pre-packed all of his items and even invited Cornelius to see the scope of what the move would be from his 1 bedroom apartment. Cornelius didn't care to see the scope of the work and only replied with " I've got a 20ft truck. I don't need to see it. We're professionals." When moving day came with the only advanced notification of arrival being " I'm down the street" Cornelius then went on to tell my father he couldn't move him because there was "too much stuff ." Now, had he come to see the pace prior as my father offered or even asked for pictures/video maybe this could have been remedied, but Cornelius ego, hubris and extreme lack of professionalism and experience dictated otherwise. He left my 76 year old father in need high and dry and refused to return his deposit. My father tried to provide all of the information necessary to help Cornelius' and he was blatantly negligent. DO NOT, DO NOT, DO NOT PATRONIZE CORNELIUS OR HIS COMPANY. He is a scammer, a thief and an abhorrent businessman if he is to be even considered a "businessman." Negative 10 star rating.

I had an extremely disappointing experience with this company and would not recommend them to…read moreanyone, especially if you are on a tight timeline. The movers arrived smelling strongly of marijuana, which immediately raised concerns about professionalism and safety. More importantly, they were not prepared to perform the move at all. It became clear that the owner, who provided the original quote, failed to communicate the true scope of the job to his own crew. As a result, the movers said they could not complete the services I had booked and left a deposit for. This left me in an impossible situation, as I was closing on the sale of my house the very next day. I was forced to scramble at the last minute to find another moving company under extreme stress. A moving company should be reliable, professional, and transparent--especially when people's homes and major life events are involved. This company failed on all counts and did nothing to be solution based to rectify the situation.

I contacted Jim Height for information regarding scheduling/pricing, and specifics regarding a move…read morerequested for this past weekend. I am a senior citizen, and I was very specific about the fact that I was recovering from a recent surgery and was not able to lift med/large heavy boxes placed (stacked) on top of one another once transported to my new residence. I also spoke at length with Jim's brother, Stewart, regarding packing materials snd number of boxes needed to pack remaining belongings in my home. I was also told that there were specific packing materials that would be sent to carefully wrap expensive large rugs that needed to be sent out to be professionally cleaned once the move took place. Four young, courteous men arrived on rime for moving day, but unfortunately, underestimated the time/men needed to completely move me from my home to my new residence, so plans were made to continue the move to the following day. Movers overall, were careful with my furniture and belongings, but are not properly trained to consider properly labelling boxes, so that when a bed is dismantled, for example, and put back together again, the bed can be quickly remade! Zero considerations for personal care products, clothing, personal computer, medications (used everyday) to be set aside so they can be found easily once moved. I am still looking for my houseplants that are sitting out in my garage, despite cold weather, because the boxes they were packed in are poorly marked. The plants should have been brought into the house, not left in the garage! The carpets that Stewart stated would be carefully attended to and wrapped securely never happened, after spending over $3,000 for a local move twenty minutes away. Disappointed at best.

The owner responded to review on google promising a resolve. To this date nothing has been…read moreresolved (9months) nor have I even received a call that was promised months ago. I am sure they think I will forget about this and let it go. I promise This will not be the case! I will continue to post and update consumers. This is the WORST moving company in Michigan! I really believe the reviews that were so great were from family. They had a real consumer who had the ability to help increase business because I am a realtor and ALL of my clients need moving services. Yet I will continue to WARN all potential clients through other agents and any platform I can. To STAY AWAY!!!!!!!

These professionals helped me move into my house 1.5 years ago. I couldn't move in my garage and…read moregarden shed. Will and Shawn came over yesterday and in 2 hours, they made me wish I called them SOONER I am so happy with my results (586) 636-6651 Services in 48450

I called with the Groupon price to see if they'd price match without it. The owner said without…read moreseeing what I was trying to get rid of, he couldn't give a exact price. He did offer me a " deal" , a vendor's rate. I was desperate to clean out my storage unit that day, so I went with Trash it company. -Big Mistake Three guys show up, they use (2) 3 ft flat beds from my storage unit to clean out the old baby clothes, Barbies, books, and a baby stuff. $150.00 ??? For 15 minutes and 6 ft worth of junk ? Best part... they won't take my American Express or credit cards ? Only Cash ???? I demanded a receipt... the young man had a hard time getting the iPad to send me a receipt. I refused to leave without a receipt. He seemed iterated and made some sarcastic comment about him doing me a "favor" at this price .... I do have my house that I was going to use as a second time, I have decided to look up reviews and find a better competitive rate that will take credit cards and will give receipts.

I would highly recommend this company to anyone - they came by house on 2 occasions to assist with…read moretaking out a large, heavy, ancient safe that was left in my basement from the previous owners. They were extremely professional, friendly, prompt, and gave me a far better deal that 1-800-JUNK. If you are in need of getting "JUNK" picked up - 1-888 Trash It is the way to go!! Thanks for the help guys! Julie S.