I showed up really sick having pneumonia and didn't know about it. They found out and gave me a really good treatment in less than two hours(the other urgent care I went to a week earlier couldn't figure out what I had). The staff and doctors are really lovely and patient with you. Definitely coming back from now on. read more

Do not go to this Urgent Care. The billing for visits is deplorable. I had a visit on 9/7/23. I tried to get the bill corrected. They charged me $90 copay for 3 previous covid visits which were covered by my insurance and just left the money in their system (no refund at all). Then when the bill for 9/7/23 came up they used the $90 dollars they kept to pay part of this bill instead of getting the bill corrected with my insurance. I then got a bill for $16.97 in 2/24. I kept getting texts about the bill but never received a paper bill until this time. I had notified them that I did not do my business via online/phone. I paid the bill on 2/14/24 but got another bill in 3/24 for the same thing. When I called them, I was told that is takes 30 days for payments to show on file. The Providence office took my credit card information that I gave them to pay my co-pays with and charged the amount I owed from a visit in 12/23 on it instead of sending me a bill. No notice and no bill was sent to me. I was told I had to keep a credit card on file if I was using this office. Why do you need a card on file when you could just pay each time you go? They want this so they can do just what they did to me by charging my card and not sending me a bill. The billing department is the reason I will never go here again. read more

My time of visit was 4pm on a Friday(they close at 6:30pm off Fridays) and I was the only patient there. I understand it was a Friday afternoon and people are tired and ready to go home, but the customer service was very poor. It was obvious that they didn't want any people coming in. I was rushed to do my side of things(giving a sample, answering questions, etc). I understand that they want things done in a timely manner to get patients what they need and have them in and out quickly, but at the same time, they were loudly goofing off and cutting up with each other outside of the room I was in while I was made to wait in the timeframe of a whole episode of fixer uppers(they have tv's in the rooms). It was just very unprofessional. I gave a 2 because the facility is nice and the registration over the phone makes it an easier process. But the quality of service was sadly unacceptable. read more

Don not go here you'll receive a bill months later this place is absolute scam looks nice and all... but at the end of day they don't care about you they just want your money... and they push you too get tested and don't tell you your insurance will not cover it so don't get tested here go somewhere else if you need to be tested this how they pay there people you wonder why everyone looks miserable there cause there doing bad shit and prolly don't get paid good so don't come here I have a great place if your looking for a place to go to read more

Whatever you do here don't get a Covid test I said I didn't want one anymore and they still charged me and I know if I dispute there going to just say you can't do therefore don't go here if your sick and need any kind of testing or bloodwork cause you'll just get billed even if you didn't get the service actually done I'm never going back here I'm going to tell my family members to stop going here cause this so don't go here if you need a recommendation where to go don't ask them ask me. read more

If you have never experienced Dr. O you are missing out. He's the best and he hires the best people. He quickly identifies your problem and keeps things moving. If your health issue requires specialized attention that he can't provide, he sends you to someone who can help. It has been a great first step in health care for me and my family for the past 10 years. We rely on Dr. O and you should too. read more

Never been to any urgent care before. Got a UTI during Memorial Day weekend. Excellent care from beginning to end. Antibiotic shot and 2 called in for me. Would go again for sure read more

I could not have been happier with our service my son fell off our a golf cart and was pretty beat up the entire crew here was amazing. From the lady's at the front desk to the Dr everyone was spectacular. Melissa took the time to treat my son better then I could have asked for Cloe was also above and beyond when it came to care. We are so thankful being out of town with a hurt kid was scary and this place made us feel safe cared for and wonderful. I highly recommend them. read more

I love how effective these doctors and nurses are every time I visit. The office is clean and the staff is knowledgeable. I never get the run around. They give me what I need on the first visit! read more

Great and friendly staff start to finish, short wait times. Very efficient!!! 5 Stars

This place is all about money. They asked if I'd be waiting outside or in lobby, I said out in my car. Well what the failed to tell me is they would take people ahead of me if I didn't wait in lobby. So now that I've waited 2 hours I'll be waiting longer. They tested me for COVID-19 and results we're negative. Well not even 6 hours later I became very ill. So unhappy with the services they provided/ lack of. Wouldn't be surprised if they're getting patients sick. read more

Great service from the entire staff. Went in knowing I had the flu and of course, it was confirmed. Medications were sent to Walgreens and they were ready when we drove up. In and out in an hour. read more

no stars . i thought i had covid got tested twice with in few days so i could go back to work . 1 month later i get billed 310 dollars . they didn't even tell me a test cost money . said they emailed me which i never got one so very upsetting and unprofessional. you would think if test is that much money you would have the courtesy to the patient read more

Went to urgent care for COVID 2 day test for work since I tested positive at work and was feeling ill. The practitioner came into the room and assessed me, even though I was not there to see the doctor. He ordered a chest x-ray because I was coughing and felt ill. It came back as having COVID pneumonia. He placed me on a ton of medications (usual covid meds), and told me to watch my SATS. A week later they texted me asking if I needed a call back. I texted back letting them know I did need a call back because I was very sick and very short of breath. Well needless to say, I did not receive a call back, but I also did not receive a call back from my pcp either when I called. Well needless to say by Sunday I was so short of breath, running high fever and cough I had to be transported to local ER. at which I was admitted to the ICU unit. All hospitals were on diversion so I was taken to Univeristy hospital. To this day they have not returned call. The line the morning I went, waiting to get in was so long and wrapped around the building. Thank god I got there 45 minutes before they opened and was seen within 10 minutes after signing in. I would use this urgent care again if need be, but hopefully won't need it. read more