Dr. Loeser is truly a gift. She combines traditional veterinary care with holistic practices in a…read moreway that feels so thoughtful, compassionate, and deeply healing. You can feel how much she truly cares about every animal she treats. She saved my dog Bailey's life, and I will be forever grateful to her and her amazing staff. Also I truly thank Heather for all her love for my Bailey From the moment you walk in, you feel supported, understood, and cared for -- like you're part of a family. Every visit, I meet the kindest people in the waiting room and hear so many hopeful stories. It's a warm, loving place filled with heart, and I'm so thankful to have found this practice. Also a shoutout to Robin

We always loved Dr Loeser. I took my cat Samson here for over a year. She goes above and beyond,…read moreprices are fair and reasonable and besides an occasional wait I drive 45 minutes because I love this place. Samson my cat did not die here, people misunderstood. He spent his final days here getting compassionate care here and because we could not remove his constipation she referred me to Advanced Veterinary Care Center in Davie, who accidentally killed Samson in a botched gastrointestinal tube placement on Labor Day. AVOID ADVANCED VETERINARY CARE CENTER., they killed Samson! Do NOT go there... Samson loved Dr Loeser.

I will ALWAYS recommend Dr. Joyce Loeser to anyone and everyone that needs medical help for their…read morepets. She and her staff literally saved my dog's life over 7 years ago. I am forever grateful for their compassion and amazing services provided on site. There is no other place like this!

My experience left me disappointed, not only because the veterinary care itself was poor, but…read morebecause the customer service and communication were lacking. From the moment I called, the front desk staff member with gray, curly/wiry hair and glasses answered the phone with an audible sigh. I initially assumed she was having a difficult day, but while sitting in the lobby I heard her answer multiple calls the same way. It set an unfortunate tone. Our appointment was scheduled for 2:45 p.m. This practice has clients wait in their vehicles until called inside. We weren't invited in until 3:00 p.m., and by 3:15 p.m. our pet hadn't even been weighed. Another client in the waiting room told us she was still waiting for her 2:15 appointment as well. I approached the front desk because I'm a doctoral student and had class obligations later in the day. I simply asked for an update so I could decide whether I needed to reschedule. Instead of receiving an estimate or an apology, I was told in a sarcastic tone that we were "third" and that others had been waiting two hours. I was also told that "when you begin doctoring" I'll understand that nail trims turn into additional questions. I cut the woman off. She seemed to want an argument; raised my voice that customer service is a simple courtesy and their issue of poor scheduling shouldn't be my problem. I'm not in veterinary school, and I have a 28-year professional career. My concern wasn't that emergencies or longer appointments happen - they absolutely do. My concern was the complete lack of communication and respect for clients' time. If the schedule is running an hour or two behind, a quick phone call or text giving clients the option to arrive later or reschedule is simply good customer service. The one bright spot was the staff member who proactively came out to swab our dog's ears before the appointment. She was kind, efficient, and clearly trying to help the veterinarians stay on schedule. She deserves recognition. Unfortunately, I also witnessed another staff member speaking to a couple with a paralyzed dog in a manner that came across as cold and lacking compassion. Whether intentional or not, bedside manner matters just as much as technical expertise. This entire experience was so upsetting, I left to wait in the car while my mom handled the appointment. Where I live, customer service is paramount (I was bringing in a pet as a favor to a family member currently traveling). I get this is South Florida, but you don't have to live the stereotype. In the end, the delays themselves weren't what disappointed me. It was the dismissive attitude, poor communication and lack of empathy. With better scheduling communication and customer service training, this practice could provide a much better client experience. Oh, and firing that horribly rude woman at the front desk. Editing to add: I'd be remiss if I didn't add, my mother was not allowed back with our pet. The vet comes out to the lobby to discuss animal condition, results, etc. When my mother mentioned he is having issues with his hind leg, she was dismissive and said nothing is wrong with it. Meanwhile, he won't put weight on the leg and has been limping for days. The idea of not being allowed to observe any part of a patient examination is mind-boggling. Yes, you won't be there for x-rays or bloodwork. That's typical. The rest of the exam? You're left wondering what even takes place.

This place is truly amazing. The level of care, professionalism, and expertise is outstanding, and…read moreI feel very fortunate to have found them. I've brought several of my furbabies here and always feel confident they're in the best hands. Living in Miami-Dade, I've found that many specialist vet clinics are extremely expensive here, but this hospital is refreshingly fair with pricing. More importantly, I genuinely feel their priority is my pets' well-being, not just maximizing costs. My most recent visit was with Dr. Rabacca Kikulian, and she was exceptional. From the moment she interacted with my cat, her gentle, calm approach immediately put both of us at ease. She took the time to comfort him, holding him on her lap and making sure he was relaxed before beginning the exam... something I've never experienced with another vet. She was thorough, patient, and explained everything clearly, which gave me tremendous peace of mind. I'm truly grateful to her and the entire team for the compassionate care they provide. Highly recommend.

My girl was diagnosed with osteoscarcoma at the end of December. I was referred to Dr. Killcullin…read moreand took her there. Morgan went through 6 rounds of infusion chemotherapy. Last month I was given chemo pills to give her. When we went to our appointment on Friday she told us that her tumor was so large that we are at the point of just keeping her comfortable. I've been going there for 8 months and she should have said this months ago without constantly treating her when she knew it wasn't working and never said anything. Do not take your pet there. Dr. KILLCULLTHEM just wants your money

I can't recommend this clinic enough. From Daisy at the front desk to Dr. Garcia, vet tech…read moreSamantha, and the entire staff, everyone was compassionate, professional, and truly cared about my dog. They were able to see us immediately, and when they realized how urgent the situation was, they made room in their schedule for surgery that afternoon. I never felt like just another client--I truly felt they cared about doing what was best for my dog. I have three dogs and have visited many veterinary clinics over the years, and this was by far one of the best experiences I've ever had. They have my trust and I'll be a client for life. I highly recommend them to anyone looking for exceptional veterinary care.

We recently adopted a puppy which came with a free vet check up. We had the option of going to 2…read morevets and picked this location because it was closer to us. I called on a Monday morning to make an appointment and they happened to have something for that morning so I rushed over. The staff were very friendly. Within minutes of arriving, I was brought into an exam room with my pup. The vet introduced herself when she came in the room. She examined my pup and asked if I had any questions. I liked that the vet didn't seem like she was in a rush to see her next patient. We even got a sample bag of puppy food during our visit. They have Saturday hours which is really convenient.

I found out about Dr.Zellmer from here on Yelp. I spoke to him yesterday about my elderly pittie…read more Dr.Zellmer was pleasant to speak to and I was able to make an appointment for him come see our Buddy. He showed up today and my parents were very pleased with him and how he took care of our boy. Both Buddy and my parents were happy with the the home visit and enjoyed dealing with Dr.Zellmer. We will continue to use him as our vet from here on out. We're all very happy our experience. A+ for Dr.Zellmer!

Dr Zellmer is an AMAZING Veterinarian! I wouldn't have anyone else take care of our baby girl! He…read moreis kind , compassionate and very caring! Our Dog loves him!

Dr kevin Frame veterinary Surgery is the best . I had an excellent experience with him during my…read moredog's surgery. He is a very easy-going person and very dedicated to what he does. I'm very happy with him also with the team from hospital Ana Braga

The dermatologist here is great but goodness the front desk leaves much to be desired. I was five…read moreminutes late to my cats third appointment and they told me the vet may not be able to see me because of they let everyone who was five minutes late be seen the vet would be here all night. I'm pretty sure I wait at least five minutes every time I come here.

Thank you so much for the care and compassion you showed my dog Rocky. Rocky is a 14 year old…read moreLabrador Retriever Mix that I got from the humane society just when he was six months old. He is my best friend. On March 22, 2016 I took Rocky for vomiting and loss of balance. He was in your care in the ICU for 4 days. I was so impressed with the attention Rocky received and how you kept our family informed daily on his condition. A special thanks to Renee who sent me a picture of Rocky while in ICU. Renee is an exceptional person and very compassionate. She also followed up and called me on her own time to see how Rocky is coming along. I just wish that human hospitals could show such compassion and love towards their patients as your staff gave my dog. God bless you all for the wonderful services that you provide our pets. Always grateful, Alfredo and Ivonne

Concerned and caring staff and the veterinarian's I saw were excellent, Dr. Sama and Dr. Schroeder…read more Schroeder is the veterinary cardiologist. Unfortunately, I took a very sick dog to see him. After being lethargic for a couple days, it turned out to be a malignancy on the heart. Dr. Schroeder explained all the options and stressed that "whatever decision you make is the right decision." After deciding that the dog should go in peace, Dr. Schroeder said that he would have made the same decision. The staff was wonderful in a difficult time. There was another sad pet owner that had left a little earlier so it wasn't a good day for the staff. VSSF has 24 hour emergency service and several specialties. Thanks again to Dr. Schroeder and Dr. Sama.

We called Dr Mc Inerney when our beautiful dog Lily had to be euthanized a couple of weeks ago…read more This was one of the hardest decisions we had to make but using Dr McInerney made everything easier. She came to our house, we took our time and held Lily the entire time. I can't say enough about her. Total professional but personal also. She truly is the best and I would recommend her to anyone who needs her services

Last Saturday night, Dr. Mac and her assistant came to help me put my sick dog down. Dr. McInerney…read morewas amazingly caring, supportive, informative; helping me understand that I was doing the right thing. She made Sparkle immediately comfortable and she went back to her normal breathing. Then I was able to hug her, kiss her and talk to her. When I was ready, Dr. Mc Inerney, performed the euthanasia. They treated Sparkle and me with great respect and compassion. I was blessed to find her. If you want an in-home end of life caregiver, Dr. Mac was put on this earth to be the kindest and spiritually wonderful person for that.