The "Complete Care at Home" staff of this Palm Coast branch are so genuinely kind and caring and have a great patient care formula that really puts the client's needs first!
They take the time to meet with the patient first (and the patient's family or support team if they have one) instead of just sending a caregiver over on the day the service starts. They help determine the needs and care of the patient ahead of time. They discuss care preferences and scenarios, touring your home with you to locate essentials for cooking, laundry, cleaning, bathing, medical needs, and pet care. On the first day of service, they accompany the caregiver to review item locations, ensuring minimal disturbance to the patient post-surgery. I thought that strategy was brilliant and thoughtful. It hadn't even crossed my mind, but I'm so glad it was on theirs! Knowing and then meeting the patient's needs is their top priority.
They're perfect if you don't have a reliable support system in town, or your loved ones' schedules can't accommodate all or some of your needs. If procedures or surgery is required they'll take you to the hospital or doctor's office and be the point of contact for your release, similar to a family member, and bring you home, settle you in and stay with and care for you for your allotted time. They'll even run errands, buy groceries and prepare meals for you.
Their on-staff registered nurse visits your home if a medical concern arises, assessing whether it's normal or requires follow-up with your medical provider, and this service is integrated into your care plan based on need. They also offer flexible care scheduling to accommodate varying daily requirements, which is a rarity in the industry.
Whether you just need a little in-home assistance, or you need lots of care after a procedure or event, you can't go wrong with "Complete Care at Home. They are so genuinely thoughtful, sweet and friendly and endeavor to keep the comfort, needs and care of the patient first. It doesn't even feel like you're doing business with a business. I highly recommend them! read more