Sat and waited for an appointment 1.5 hours 2xs now. But they cancel your appointment if you are 15…read moreminutes late!! No respect for the patients personal time.

Michigan Vision Institute is an easy location on Hill Rd. Redwood Lodge is very near the Institute…read more- (5300 Gateway Centre). Upon entering the large, spacious building, the two receptionists are very friendly, helpful, and make the client feel more comfortable. Each of the eye surgeons have Surgical Coordinators: One outstanding coordinator is Te'Mekka, who is the Surgical Coordinator, for Dr. Aleksey I. Mishulin, M.D. Ophthalmologist., better known as simply, 'Alex.' She is extremely friendly, helpful, knowledgeable and has also had eye surgeries and can indeed empathize with all clients visits for specific procedures. Dr. Alex is a warm, compassionate, fully empathic/sensitive doctor, who fully understands his patients and can calm a worry or problem which may arise during the first interview after the series of several eye tests with the latest state-of-the-art equipment. He asks several times if their should be any questions of the patient to make sure that the patient may fully understand the eye procedure involved. The Flint/Grand Blanc area should be fortunate to have Michigan Vision Institute in this area with such excellent professional and staff and eye surgeons. Follow up is excellent as well.

The staff and personnel at MVI is truly outstanding! One of the truly great eye surgeons on staff…read moreis Dr. Alexsey "Alex"Mishulin. He is compassionate, empathetic, and takes his concerns for the well fare of his patients with a total understanding for care and the gift of caring. After his surgery on this patients eye's, he even called at my home to see that everything was fine and I am doing well after the left eye surgery. This is truly wonderful and so fairly given by doctors and physicians in today's society. This doctor ranks a 10/10. He is highly recommended!!

Dr. Michulin was extremely good! I was in town and had an ulcer on my cornea and Dr. Michulin was…read moreexcellent with taking care of it and was very kind. Very grateful! Thank you!!!

The doctor that I was referred to was okay, but the office repeatedly screwed up the billing to my…read moreinsurance. They weren't polite about it and didn't figure out their mistakes initially. It took several calls and complaints to get it rectified in my insurance's company's favor and mine. This was ridiculous. I was referred to this office only because my other eye doctor was not available at the time. I wouldn't choose to go here, but I needed to be seen by another eye doctor immediately. I was not impressed by much about this place. I wasn't too happy about the referral here and have since switched back to my regular optometrist, whom I am happier with and they don't mess up insurance paperwork and co-pay invoices, either. The behavior seemed pretty unprofessional to me and the screw up was more than a little inconvenience. I shouldn't need to fix their mistakes. It was a big waste of energy.

I had a very poor experience here. First, refraction was done by someone who did not know what she…read morewas doing, as witnessed first by her poking me in the eye when she didn't realize there was no lens in the refractor, and secondly by the person who was busy taking my medical history saying "Sorry, she's just learning how to do this." I have no faith at all in my glasses prescription being correct. About 20 minutes later, the ophthalmologist came in. He briefly looked in my eyes with a scope, all the while talking very fast about his unmatched experience at cataract removal (hundreds of procedures, low infection rate, etc.) He made no remarks about whatever he saw or didn't see in my eyes, going on about how satisfied his mother was with the cataract surgery he had performed on her 12 years ago. When I expressed some hesitation about scheduling the surgery (since no one--not even him--had told me at this point that I even had cataracts, so I was kind of trying to absorb the information), he immediately began to up-sell me, offering a more expensive (out of pocket) cataract lens that would allow me to stop wearing glasses. After about 4 minutes in the room, he paused his rapid-fire monologue for breath, and I jumped in with some questions I had about dry eye and glaucoma. Rather than addressing them, he said I would have to make another appointment if I wanted to be evaluated for those, but mentioned I should start using a special eyewash before that appointment. At no point did he ask if I had questions or talk about anything but his desire to sell me a cataract operation. When I was checking out, I mentioned the special eyewash to the person waiting on me (after she had confirmed twice that I really did not want to make an immediate appointment for surgery). She took a bottle from the shelf and said, "I just started in this position so I don't actually know how to use this, but I've overheard others say to apply it twice a day and wipe it off with a dry cotton ball." When I got home, I saw that the instructions said once a day and wipe off with a wet cotton ball. My eye doctor recently closed his practice, and when I made this appointment I was looking for a new one. As you can imagine, I'm still looking.

Dr. Ryan and his staff are as professional and attentive as I would expect any doctors office to…read morebe. I was welcomed into the office on my very first visit by the receptionists and it really felt like home, like these were people who cared about my needs and were here to make sure that I was taken care of to the best of their ability. Two of his staff members that really made an impact on me were Bob and JoAnn. They were both very gentle and professional and seemed to care about if I was comfortable and having a good experience or not. JoAnn did an excellent job helping me pick out some snazzy frames that look great for my face shape and I'm looking forward to getting the phone call that my new glasses are ready!! Will definitely be coming back again next year for my annual eye exam!

Very rude receptionist, very unprofessional, uncaring. No welcome when entering, very cold…read moreoffice.. I cant believe the way they treat someone that's worried about their life, should be shut down.

He has a way of making you feel you are being annoying if you ask questions. Seems to have a short…read morefuse. I started to have a short fuse after trying to ask him questions about my condition and being treated as if I was taking up too much of his precious time. The time spent with the doctor was no more than 10-15 minutes including him looking at my eyes. I was respectful but disappointed by the way the appointment went. The front desk was not helpful when I asked to see a manager. They said there was none but I could fill out a survey. I suspect they are scheduling in such a way that the staff is feeling rushed. No one will probably even read the survey. Why don't doctors get it when patients complain of being dismissed and disrespected? It makes such a difference in the way things go.

If I could give this doctor zero stars, I would. He had a friendly demeanor, but then, after…read moreexamining my eyes for a brief time, he said: "Great news! I see nothing wrong with your eyes." And that was it. I had to see two other eye doctors afterwards so that they would finally figure out what was wrong because I suddenly couldn't see well in the daytime. It is not great news when the doctor can't find what is wrong, it is great news when I get help, which I didn't. It got far worse when I talked to the manager of his place in Dearborn. She was patronizing, raising her voice at me, and treating me like nuisance. Other people who worked there were really nice, but they seemed afraid both of the doctor and the young manager who reminded me of the "Mean girls" film more than a professional establishment.