They are very slow for everything even calling RX I was on hold for 18 minutes disconnected .Call…read morethem back another 15 minutes .I think I need to find new eye Dr.I need to see Dr ,no appointments till January very disappointing.

From the owner: Your trusted vision experts in Flint. The Michigan Eye Institute offers premier eye care, from…read moreroutine exams with our skilled optometrists to advanced surgical procedures with our board-certified ophthalmologists. We specialize in state-of-the-art LASIK, laser cataract surgery, and personalized treatment for glaucoma, dry eye, and more. Whether you need a comprehensive eye evaluation or a surgical consultation, our dedicated team is here to protect and enhance your sight for a lifetime. Call our Flint office to book your appointment.

Doctor Waters is Amazing! Super cool. He makes my teen feel very comfortable he chats with his…read moreabout his interests before he gets down to the important must do things that are needed to keep him healthy. We are so happy to have him. He nurses are also very nice and always happy! Just a wonderful office.

Dr. Waters is an amazing eye doctor! He pays attention to detail when administering an eye exam. He…read moreis so friendly and takes his time with each patient. All of the staff at Complete Eye Care are very friendly and helpful. The facility is conveniently located and always clean. I definitely recommend!

He has a way of making you feel you are being annoying if you ask questions. Seems to have a short…read morefuse. I started to have a short fuse after trying to ask him questions about my condition and being treated as if I was taking up too much of his precious time. The time spent with the doctor was no more than 10-15 minutes including him looking at my eyes. I was respectful but disappointed by the way the appointment went. The front desk was not helpful when I asked to see a manager. They said there was none but I could fill out a survey. I suspect they are scheduling in such a way that the staff is feeling rushed. No one will probably even read the survey. Why don't doctors get it when patients complain of being dismissed and disrespected? It makes such a difference in the way things go.

If I could give this doctor zero stars, I would. He had a friendly demeanor, but then, after…read moreexamining my eyes for a brief time, he said: "Great news! I see nothing wrong with your eyes." And that was it. I had to see two other eye doctors afterwards so that they would finally figure out what was wrong because I suddenly couldn't see well in the daytime. It is not great news when the doctor can't find what is wrong, it is great news when I get help, which I didn't. It got far worse when I talked to the manager of his place in Dearborn. She was patronizing, raising her voice at me, and treating me like nuisance. Other people who worked there were really nice, but they seemed afraid both of the doctor and the young manager who reminded me of the "Mean girls" film more than a professional establishment.

The doctor that I was referred to was okay, but the office repeatedly screwed up the billing to my…read moreinsurance. They weren't polite about it and didn't figure out their mistakes initially. It took several calls and complaints to get it rectified in my insurance's company's favor and mine. This was ridiculous. I was referred to this office only because my other eye doctor was not available at the time. I wouldn't choose to go here, but I needed to be seen by another eye doctor immediately. I was not impressed by much about this place. I wasn't too happy about the referral here and have since switched back to my regular optometrist, whom I am happier with and they don't mess up insurance paperwork and co-pay invoices, either. The behavior seemed pretty unprofessional to me and the screw up was more than a little inconvenience. I shouldn't need to fix their mistakes. It was a big waste of energy.

I had a very poor experience here. First, refraction was done by someone who did not know what she…read morewas doing, as witnessed first by her poking me in the eye when she didn't realize there was no lens in the refractor, and secondly by the person who was busy taking my medical history saying "Sorry, she's just learning how to do this." I have no faith at all in my glasses prescription being correct. About 20 minutes later, the ophthalmologist came in. He briefly looked in my eyes with a scope, all the while talking very fast about his unmatched experience at cataract removal (hundreds of procedures, low infection rate, etc.) He made no remarks about whatever he saw or didn't see in my eyes, going on about how satisfied his mother was with the cataract surgery he had performed on her 12 years ago. When I expressed some hesitation about scheduling the surgery (since no one--not even him--had told me at this point that I even had cataracts, so I was kind of trying to absorb the information), he immediately began to up-sell me, offering a more expensive (out of pocket) cataract lens that would allow me to stop wearing glasses. After about 4 minutes in the room, he paused his rapid-fire monologue for breath, and I jumped in with some questions I had about dry eye and glaucoma. Rather than addressing them, he said I would have to make another appointment if I wanted to be evaluated for those, but mentioned I should start using a special eyewash before that appointment. At no point did he ask if I had questions or talk about anything but his desire to sell me a cataract operation. When I was checking out, I mentioned the special eyewash to the person waiting on me (after she had confirmed twice that I really did not want to make an immediate appointment for surgery). She took a bottle from the shelf and said, "I just started in this position so I don't actually know how to use this, but I've overheard others say to apply it twice a day and wipe it off with a dry cotton ball." When I got home, I saw that the instructions said once a day and wipe off with a wet cotton ball. My eye doctor recently closed his practice, and when I made this appointment I was looking for a new one. As you can imagine, I'm still looking.

My regular specialist moved, and I had been seeing that specialist every 6 months to a year due to…read moreseveral eye issues. My records were sent to him, and he refused to see me (a deaf patient). Insisted he did not need to see me, and I believe it is because he thought he would need to provide an interpreter for me. If that's the case, (I can think of no other reason, because I do have serious eye issues), then refusing to obey a federal law (the Americans with Disabilities Act) does not indicate a good and conscientious doctor.

The staff and personnel at MVI is truly outstanding! One of the truly great eye surgeons on staff…read moreis Dr. Alexsey "Alex"Mishulin. He is compassionate, empathetic, and takes his concerns for the well fare of his patients with a total understanding for care and the gift of caring. After his surgery on this patients eye's, he even called at my home to see that everything was fine and I am doing well after the left eye surgery. This is truly wonderful and so fairly given by doctors and physicians in today's society. This doctor ranks a 10/10. He is highly recommended!!

Dr. Michulin was extremely good! I was in town and had an ulcer on my cornea and Dr. Michulin was…read moreexcellent with taking care of it and was very kind. Very grateful! Thank you!!!