Worst experience I've ever had with a provider in Ocala. At first, they seemed nice and…read moreprofessional, but that changed quickly. Nick promised they would cover the expenses for damage done to my property during the drainfield installation. After making that promise, he ignored my calls and texts for 4-5 weeks. When I finally reached the owner through the office phone, the situation got even worse. As soon as I mentioned that Nick had been ignoring me, the owner started yelling at me. He then refused to cover the full expenses his employee had promised. After all of that, he offered to pay only half, but by then I was done dealing with the excuses and unprofessional treatment. This is the first negative review I've ever left for any business, but people should know what kind of experience they may be dealing with here.

Called in the morning Ashley was so sweet Matt showed up on time and was very professional and so…read morefriendly. Price was lower than other companies. Very happy.

This guy caused my neighbor all kinds of problems both now and in the future. She is a senior adult…read morelady who lives alone and he replaced her drain field but in the process his workers ran over her septic tank and cracked her tank's top. He made her another one which was the right thing to do but he did not put a place in the top so it can be pumped out in the future like the top he broke. What kind of company does this? He also did not put her fence back. I would have given him negative stars if I could.

From the owner: Family owned business since 1977. We service Marion County as well as some of the neighboring…read morecounties. We install and repair septic systems for residential and commercial sites.

The team arrived on time fully prepared, took a few hours-it was kind of challenging job because…read morethe vanity was meant to be installed w/rear wall drains but mine go out through the floor - but it is in! it and tha faucets are all hooked up and works great. Well done

Wonderful service. The techs got right on the job and were finished in no time. Our toilet is back…read morein order and everything looks great! Definitely call Keystone Plumbing again

Prompt service and response…read more Very personable worker-owner with no hidden fees. For my job, the price was high-- yet i recognize this is the going rate & local standard.

very disappointed. I had them out to pump my tank. I had a broken cover they wanted to sell me a…read morenew septic tank on the spot. I went elsewhere and had the one broken cover replaced instead. I would not recommend them . I got a service bill of over half what the pump out would have cost without actually ever getting the pump out.

Best septic company for pump outs and drainfield replacement.. and at an awesome price for all…read morethere services...

These guys are awesome!! I'm a Realtor and needed a new drain field ASAP for a house to pass the…read moreseptic inspection so the deal could close. These guys submitted permit the same day they were hired and were on site as soon as it was approved!!! They did a great job!! Not only were they super quick respond, the quality of work was impressive and all for the price they quoted. Lance and Linda Tidwel are upfront, fair and honest. Another company told me 5 trees would have to be completely removed. These guys figured out another way and saved the deal :-) I will call Lance and Linda Tidwell on any septic issues I run into and highly recommend them to my colleges, friends and family. Can't thank Lance, Linda and crew enough. You guys rock!! Amanda Allen Realtor

Our septic system was clogged and no companies in the area could come out for another two days at…read moreleast. I left a message for Sunshine Septic and Ben called back but was also unavailable for a few days however he was able to walk us through how to get the system unclogged. His instructions on what to look for and what to do were on point. He was patient and knowledgeable. He didn't have to take the time to help us but he did. Thanks Ben. If I could give him 10 stars I would.

Had an over full house for the 4th of July holiday so of course we ended up with septic issues. I…read morecalled late July 3rd and they showed up on July 4th as promised (willing to work on the holiday!?!). They worked so hard - I thought the tank needed pumping but it turned out to be a large clog. After pumping and snaking, they fixed the issue, relieving 12 people in our house!! Their bill was more than fair, not even a surcharge for the holiday. I would ONLY call them in the future - very impressed with Ben and Jenna. Great team, couple, business.

Requested Septic Pump-out service in the morning and he was out to ptrovide the service that…read moreafternoon! Very friendly and I would strongly recommend!

I was depending on Darren to stop by and provide quote on septic failure. He confirmed he would be…read morethere and then no showed. When you have non-functioning toilets and wastewater coming up from underground 2 days is a big deal. Wish I'd have gotten a call or maybe an apology, so I could get on the schedule with someone else. He flat refused my calls and didn't respond to text until I let him know I'd be leaving a review, then responded rude as all get out. Gave no reason for leaving me hanging when 36 hours previously said I'll go by this afternoon and get back with you a little later. Unbelievably unprofessional.

This being the first time I ever had a septic tank, I called Jesus and after a few questions, he…read moregave me a fair and accurate estimate for services. Jesus sent me available dates for services and times with a window of 9am to 1pm and the one I selected, Jesus was at my place on time and even called prior to his arrival. I was amazed by the quality of service I received. He and his crew (Chris) located both tanks very quickly and made very minimal disturbance to my yard and having seen other septic services in the neighborhood, Jesus was by far the best I have ever seen. Each and every step of the service he explained to me and after completing service, placed the sod back in place and neatly raked the area. Forms of payment were cash, check, and/or credit card. Everything about Jesus was professional and very accurate. The price quoted was the price I paid and I was very satisfied. I recommend PU Septic Tank Service to everyone needing this service. I will call him when I need service again and Jesus recommends every 4 years.

This is the second time using PU SEPTIC and I will never use another company…read more I called Jesus a couple of weeks ago to set up a septic tank pump to keep up with maintenance and make sure everything is good to go- because that stuff is super expensive and not something I want to deal with. There was an issue that he couldn't get it done but gave me the name and number of another guy. That guy turned out to be on vacation that week so I looked around some more- the first company I called scheduled it but I needed to be sure it was done in the morning. They called back and said they couldn't rearrange the route to make a morning appointment work so I cancelled. Then I called another company - they scheduled me for Friday morning but no call, no showed- still haven't heard from them. So, I decided to try Jesus again and everything lined up perfectly. He was out here at the time he said he would be. He kept me updated on the process and made sure all of my questions were answered. He is polite and punctual. As long as he is in the septic business, he will be the guy I go to and will recommend. Seriously, he's great.

I had a completely stopped drain in the shower and Kino came out this morning and cleared it for…read moreme! He was very kind and professional and got right to work and fixed it. I will be sure to ask for him again when we need to replace the toilet. He did a great job!!!

Our air conditioner quit working last night. The condensate drain clogged and needed to be cleared…read more The technician did a great job looking over our system and making recommendations to keep our air conditioner working well.