Kay is absolutely incredible. She is extremely knowledgeable, personable and informative. She is…read morevery down to earth and has such great energy that draws all dogs to her. She takes the time to learn about your unique dog and their needs as she accepts all behaviors, even reactive or nervous dogs. Kay discusses with the owners how they can best support their dog while getting groomed and encourages both the dog and owners throughout the experience. Not only is her process effective, but it is also fast, priced well and leaves everyone with a smile.

Kay does the most AMAZING work with my dog! My boy is not too much of a problem with getting his…read moreclaws clipped, but he's still recalcitrant enough that it was not a happy job. Plus, I wanted to know if the endless invited (and uninvited) advice about dogs and claws were myths or not. Kay blasted a number of myths right out of the water, and showed me how it's done! My boy was such a happy camper that I knew it didn't have to be a burden anymore, and I knew what to look for to prevent any mishaps. I highly recommend Kay. 100%! Thank you Kay!

my dog, a 13 year old Westie, has been going to Dog Dayz for about4 years. He goes to doggue day…read morecare twice a week and has been groomed numerous times. I have always found the staff caring and knowledgeable. I do not get him in the full Westie cut, with the full skirt, as he just gets too dirty, but they do a great job of clipping him down to a puppy cut, shorter in summer and a bit longer in winter. A couple of years ago my dig became ill. they called and cuddled him, separated from the other dogs until I picked him up. He ended up needing surgery for a ruptured abscess on his liver. They called the next day to ask how he was doing. I love the staff and the service.

This groomer misled me into believing they knew how to groom a cavalier spaniel, then they…read moreproceeded to shave him; which should never be done to this particular breed. When I expressed my dissatisfaction they defended themselves and never even offered an apology. Now my pups coat could be damaged: and he's not quite 2 years old. They never even called before shaving him. I agreed to shorter. There is a huge difference in shorter and shaved to the skin.

It was the first time I took my 4 small dogs to Matok Grooming, I was so impress with the service,…read moreAll my dogs look so nice. For sure I'm keeping this lady for grooming my dogs. She was amazing. Again the service was amazing.

The location in Stittsville is so much better than Ottawa Main street. Lots of parking…read more We had back to back appointments for our 2 Shelties. Karen is a lovely person. Greeted the dogs like they were hers. When completed she texted us that first dog was done... we delivered 2nd. Note she only does one dog per hour appointment. Both dog's teeth's are amazing! She sends before and after photos of their teeth. Highly recommend this business, can say enough positive comments.

Karen is a natural dog whisperer. She is kind, confident and she makes my dog's teeth sparkle…read more Highly recommend Karen for reasonably priced, no drugs used pet teeth cleaning.

The dog baths are awesome here and don't kill my back. Store…read moreis very clean. Staff, super helpful and nice. Xmas music was nice! My dog loves it in here and yanks me around to check out all her fave things! Great selection on product. Expensive, yes and prices keep going up so Leya today on her birthday, got a duck chew stick and an Advent calendar! Plus, her bath. A quick way to spend $50... But.. I adore my dog.

1st time there, and it was a wonderful experience for both me and my senior furbaby. Martini took…read moreher time and understood the special needs that our girl required. we are happy to have found this spot, We shall be returning for a full on spa day. Thanks for making this a trauma free visit.

If I could give zero stars, I would. Pet owners deserve to know what happened here…read more I brought my cat in for a simple grooming service -- a belly trim and nail clipping. The entire appointment lasted five minutes, yet I was charged $96. My cat was returned to me with loose fur still hanging from her belly, knots still present, and her nails untrimmed, despite being billed for them. But the worst part came after we got home. My cat had a one‑inch cut under her right front leg -- in the exact area the groomer shaved. This wound required stitches. We do not shave or groom our cat at home, so the injury could only have occurred during the appointment. When I contacted the business, instead of taking responsibility, they attempted to deflect blame and suggest the injury happened elsewhere. The photos clearly show the shaved patch and the cut in the same location. Their explanation was not only inaccurate -- it was dismissive and unprofessional. A rushed five‑minute service, incomplete grooming, a serious injury, and then an attempt to deny responsibility. Pet owners should be aware of this before trusting this facility with their animals. I strongly advise others to think twice before booking here.

When I started having this feline mobile service it cost $ 135.00 Cash…read moreNext I booked again it went up to $ 148.00, I told Jamie this is very strange with price going up and never notified. Jamie said Oh the price went up I told her I bet you have a lot of upset customers ? Jamie remained quiet.

Max, my golden doodle had been groomed by Barkhaven 4 times now. This time, his coat was very long…read moreand really matted. The groomer had to shave him closer and he looks fantastic. The thing that has continually impressed me is the level of professionalism and genuine care they provide. Great organization!!

I was 15 mins late for an appointment due to an accident on the 416. I got a phone text just…read morebefore I walked in that my appointment was cancelled due to being a no-show. I told the person at the cash that I was there and she said sorry the appt is cancelled... I said but I am only 15 mins late and my appt is for 3 hours. She asked the groomer and she declined. Said she didnt have the time now. I asked if they could simply bath the dog and clip the nails without cutting the hair. They said no but If I would have to pay for the appt anyway because I did not show up on time. I paid almost 100.00 for nothing. I can see losing the apt. but why would I have to pay for the spot when it was obviously filled by a walk in? Crazy. Never going there. Would never recommend them.

Petra is very experienced, professional and compassionate. She has taken great care of our 2 senior…read morecats, both of whom have medical issues (kidney disease, hyperthyroidism and diabetes) - so pills in pill pockets, insulin injections and monitoring/controlling food time (so they don't eat each others' food) is well managed. It's a lot to think about with these two! Also kidney disease cat doesnt use a litter box, so picking up random poo and pee pads is done without complaint. She also recently squeezed us in at the last minute on a holiday long weekend for a night away, our big thanks for that! We are beyond pleased, and happily recommend Petra for your cat sitting needs.