My cats have received good care at this veterinary clinic and I have not had problems getting…read moreappointments that suited my schedule. They have done well in reminding me of the cats' annual exams, which is great. They also stock a variety of prescription food and such--I have always been able to get my cat's medicated food and pills there easily enough. I started using this clinic when I first moved to Ottawa because of its location to my then apartment, it was very convenient for me. But, in that time my cats have seen a revolving door of doctors--all very good and friendly, but rarely the same one twice. So while the care was good, I have grown tired of explaining my cats' conditions every time I go in. Now that I live downtown, and it's no longer convenient, I will be looking for a new vet that will hopefully remember my pets when I bring them in. 2/30

Short version: Take your pet somewhere else…read more Long version: We were new to the Ottawa area and this place was a five minute walk from our apartment. Last year we decided to go with it since we had no recommendations and we needed to start somewhere. We were obviously spoiled by our awesome vet we had in the last town we lived in because this place is just awful comparatively. I'm a little wary of places that have too many doctors as I never get the same doctor or even the same receptionist, vet tech or vet assistant for each visit. Sometimes when I am in there it feels like the head doesn't know what the tail end is doing. Unorganized and scrambling around. They overcharge. They try to guilt you into paying for blood work, fecal samples and xrays you don't need. Upselling is so incredibly annoying to me, especially when it comes to the health of my animals. A vet recommended I feed my animal Science Diet. Science Diet is one of the lowest quality pet foods out there and can actually cause health problems (I guess they get more money that way down the line). I lost all confidence in this place after being told this. One of their many doctors my animals have seen pushed medicine in the form of a treat for my pet.. My pet wouldn't touch them. I called to see if I could exchange it for a medicine in drop or pill form that my cat would be able to take. I was told that the doctor that had seen my animal is not in and will call me tomorrow morning. Well tomorrow morning came and went and I never received a call back. I called them again and they told me they do not do refunds or exchanges on anything except food. I wish they had told me this before I paid 25 dollars for a 'treat' form of medicine that I was pretty sure my cat wouldn't take. They never mentioned it. Now I am stuck with a bag of medicine that is useless to me. I have dropped approximately 900 dollars here, the least they could do is absorb the cost of the medicine. Now they have lost my business and I will warn anyone who asks for a vet recommendation to stay away. I will be looking for another vet now that I know what type of place this is. It ticks me off when a vet's office cares more about money then the animal they are supposed to be caring for.

My German Shepherd Bruno first meet Jen from Pawsitive Pet Care almost two years ago. Bruno can be…read moreleash reactive and Jen has been taking him for walkies without a problem, often with very little notice as we are shift workers. Unfortunately Bruno had a terrible injury a week ago requiring spinal surgery and we were panicked as to how we would help him through his recovery. But Jen was there! Ready and willing to help as much as she could, she has been fantastic checking in with us through Bruno's hospital admissions and has been seeing him daily to help with medications, encouraging food and toilet breaks. She has been amazing in checking in with me with daily updates on her visists to Bruno- enableing us to get back to work knowing that Bruno is in good hands. Not many people you can trust with access you your home and to your most precious fur baby at their most vulnerable time ; Jen is one of those people.

My girlfriend and I decided to go with this animal hospital because of the great reviews we saw on…read moreGoogle. We weren't disappointed. The staff was friendly and helpful and they were able to correctly diagnose and treat our cat. He (Prince) is feeling much better now :). My favourite part of the experience was that they went through and thoroughly explained what was wrong with our cat, rather than just handing over a bunch of pills (which some animal hospitals do). Taking the time to discuss and explain everything makes all the difference. Thanks so much! Would recommend.

love them. They're closed at 6:30 pm but The doctor is very patient and nicely explained all…read morequestions that I had until 7. Rebecca is also friendly to me and my dog. worth every dollar because you know where you spend your money on and how you would benefit from those.

We had been boarding Babou and Zazou at Pet Smart when we went away, and it was okay, but we always…read morejoked that they were effectively boarded together in a kitchen cabinet: two shelves and a litter box. We weren't unhappy, but Zazou came home with some kind of an upset stomach the last time, so we looked for somewhere else. We found Priority Pets on Google and they were boarded together in a whole room with toys, multiple litter trays, a double bed, a cat tree that had a view out the window and plenty of space. We were given the option to keep them private or give them the run of the house with other cats and even more things to do and explore. The host (Michelle) was very nice, obviously loved cats, took time to give them attention and kept us up to date with photos and videos. Pickup, drop off, making a change, registering and paying were a breeze. It was obviously a much better experience for the cats, and much easier for us. We will always board them with Priority Pets in the future and would recommend it to anyone.

I am a TICA registered breeder and I have been looking for a veterinarian that I can trust and…read moredepend on for the last 6 years. Dr.Ireai and Dr. Katie are the most amazing, thoughtful, dependable, knowledgeable, fair and honest Veterinarians that I have ever had the pleasure of entrusting my precious kitty's to. They are the absolute cleanest Veterinarians hospitals I've ever been to and they reclean the table in front of me so that I can feel confident that I'm putting my kitties on a germ free exam table. All of the staff there is super friendly and caring. They even email me to tell me that they spent time giving my kitty love and cuddles while they spend the day in their care. The front desk staff is extremely organized and they even call me back when they say they will. I highly recommend the Lansdowne Animal Hospital.

I had a devastating experience with Landsowne animal hospital and am sharing this here in the hopes…read moreit might encourage a pet owner to pursue end of life care with another veterinary care option. Following a delayed diagnosis of kidney failure, we were counseled to have our 13 year old, beloved dog put down (to be clear, this was absolutely the right option for us and we did feel supported in making this decision). Because our dog was unable to walk, the veterinarian agreed to come to our home. When he arrived, I was very distraught and emotional, and he had forgotten to pack with his supplies the anesthetic. While we all make mistakes, I was devastated when the veterinarian asked me if I thought my dog Bella 'would be ok without it.' I said no, and that he should go back to the clinic and get it before performing the procedure as I wanted to be certain Bella would not be in any physical or emotional distress. The procedure itself was not smooth. My husband had to physically assist and the veterinarian took about 10 tries before being able to find a vein (I shudder to think how distressing that would have been to my dog had I not insisted on the anesthetic). Fast forward three weeks; we had selected (AND PAID FOR) the option of having Bella's ashes preserved and returned to us. I was informed this would take 2-3 weeks. When I called the clinic on 3 weeks +1 day I was told Bella's ashes would be returned to me within a few days and the clinic apologized for the delay. When I saw the clinic's phone number on light up on my phone an hour later it was with the expectation the ashes had arrived. But no. The clinic was calling to inform me they had 'neglected to process my payment and so....ugh....Bella is still here.' My poor, beloved dog has been sitting in their freezer, forgotten about, since February 3. I don't have a lot of experience with pet loss, I will admit, but this hurt my heart terribly. I walk past the clinic daily and knowing Bella has been there all this time, was devastating for me. I share this in the hopes that someone who is seeking kindness and compassion in their veterinary care option, goes anywhere other than Landsdowne, because you will not find an ounce of either of those there.

We opted for Center town Vet. Hospital when we got our puppy three years ago. They came highly…read morerecommended by a colleague of my partner and had good reviews... and we have not been disappointed! The team is amazing, from the reception employees, the techs and the veterinarians... All truly amazing and caring for our furry baby! We have an Australian Shepherd and some medication is known to be an issue for the breed, they were on it before we even asked. They answered all our (many) questions, are always patient with us, and are not gauging on medication, shoots, food, etc. We feed our dog raw food and the vet explained the pros and cons of raw food, provided us with tips on ensuring our dog has a healthy and balanced diet, etc. We have sinced moved from downtown and the extra drive is worth it! Their hours and availability are incredible... Don't get me wrong, they are busy and this whole COVID distanciation is not helping, but we have had a few emergencies where they were able to see us withing fantastic timelines (within minutes in some cases), squeezing us between two patients or first thing in the morning if a vet was available. They have always been extremely gentle with our dog... A true testament to the love and care the whole team as Centretown Vet. Hospital is how excited our Aussie is when we go! She truly reacts as if this were her Disneyland and the staff her best friends! Would recommend in a heartbeat

Dr. Finsten is an amazing vet - caring, an excellent diagnostician and all around good person…read more All our pets have been lucky to have many years of care form her.

Amazing!! Our little Winnie loved this place, they are so professional and friendly. We felt like…read moreour girl was in great hands at Bekkers. Although they're a little further out of the city, it is 100% worth the drive for the safety and phenomenal care your pet receives.

Very professional service. Very clean facility. Reasonable boarding costs providing up to 4 x 45…read moreminute (weather dependent) per day outdoor social play times with other dogs on clean astroturf and/or smooth pea-stone gravel (play areas are separated for similar dog sizes). An additional $5 adds 2 x daily dog walks, so consider that when comparing the cost of just paying for a dog walker/sitter. Most importantly, the dogs have a lot of fun, and every client I spoke to said that their dog(s) loved being left there (one even told me she takes hers there just for the occasional break because her dog likes it so much). Aggressive animals are not permitted.

The vets here are amazing and they really love cats. It shows. They provide great advice. My cat…read morehas diabetes and arthritis and they have changed his life for the better. He is eating and playing and not in pain and happy.

We've been going to see Dr. Hughes for years. She is the nicest and most caring vet I've ever dealt…read morewith. She really takes the time to explain anything about our cat's health. The only issue we've ever had was one of my cat's teeth was broken during a cleaning and had to be extracted. Fortunately they did not charge me for the extraction and were very apologetic. Still it was a shock to find out what has happened. My cat is not the worse for wear and has suffered no lasting effects as the broken tooth was a rear molar. I have been bringing my cats to Dr. Hughes for years and will continue to for as long as they live.