Kay is absolutely incredible. She is extremely knowledgeable, personable and informative. She is…read morevery down to earth and has such great energy that draws all dogs to her. She takes the time to learn about your unique dog and their needs as she accepts all behaviors, even reactive or nervous dogs. Kay discusses with the owners how they can best support their dog while getting groomed and encourages both the dog and owners throughout the experience. Not only is her process effective, but it is also fast, priced well and leaves everyone with a smile.

Kay does the most AMAZING work with my dog! My boy is not too much of a problem with getting his…read moreclaws clipped, but he's still recalcitrant enough that it was not a happy job. Plus, I wanted to know if the endless invited (and uninvited) advice about dogs and claws were myths or not. Kay blasted a number of myths right out of the water, and showed me how it's done! My boy was such a happy camper that I knew it didn't have to be a burden anymore, and I knew what to look for to prevent any mishaps. I highly recommend Kay. 100%! Thank you Kay!

I took Daisy my 7 months old Multipoo to be groomed. I asked to leave the hair 1 inch height. When…read morei picked her up I did not recognize her. They have shaved her body almost to the skin. Her legs were spot lower and other parts higher. I could have done a better job. They should have better groomers. I am looking for a better place to take Daisy.

We have three dogs of various sizes and have had them all groomed twice now at Completely Mutts…read more Each dog requires specific instructions and the groomers have done a GREAT JOB. We will be returning for a third time and every time going forward. There is no better recommendation than that.

The location in Stittsville is so much better than Ottawa Main street. Lots of parking…read more We had back to back appointments for our 2 Shelties. Karen is a lovely person. Greeted the dogs like they were hers. When completed she texted us that first dog was done... we delivered 2nd. Note she only does one dog per hour appointment. Both dog's teeth's are amazing! She sends before and after photos of their teeth. Highly recommend this business, can say enough positive comments.

Karen is a natural dog whisperer. She is kind, confident and she makes my dog's teeth sparkle…read more Highly recommend Karen for reasonably priced, no drugs used pet teeth cleaning.

Great service and the best hair cut. The team took care of my dog very well. Every time I bring my…read moredog to somewhere else, she's nervous but she always get excited when she comes to Pawllywoof!!!

From the owner: Pawllywoof Pet Spa is a premier pet grooming and wellness center with a mission to provide…read moretop-notch care for your furry friends, ensuring they look and feel their best. Our experienced groomers specialize in a variety of services, including bathing, haircuts, nail trimming, and more. We use only the highest quality products and techniques to ensure your pet's safety and comfort at all times. At Pawllywoof Pet Spa, we believe that a healthy pet is a happy pet, which is why we offer a range of wellness services, including teeth cleaning and flea and tick prevention. Come visit us today and treat your pet to the ultimate spa experience!

It was the first time I took my 4 small dogs to Matok Grooming, I was so impress with the service,…read moreAll my dogs look so nice. For sure I'm keeping this lady for grooming my dogs. She was amazing. Again the service was amazing.

If I could give zero stars, I would. Pet owners deserve to know what happened here…read more I brought my cat in for a simple grooming service -- a belly trim and nail clipping. The entire appointment lasted five minutes, yet I was charged $96. My cat was returned to me with loose fur still hanging from her belly, knots still present, and her nails untrimmed, despite being billed for them. But the worst part came after we got home. My cat had a one‑inch cut under her right front leg -- in the exact area the groomer shaved. This wound required stitches. We do not shave or groom our cat at home, so the injury could only have occurred during the appointment. When I contacted the business, instead of taking responsibility, they attempted to deflect blame and suggest the injury happened elsewhere. The photos clearly show the shaved patch and the cut in the same location. Their explanation was not only inaccurate -- it was dismissive and unprofessional. A rushed five‑minute service, incomplete grooming, a serious injury, and then an attempt to deny responsibility. Pet owners should be aware of this before trusting this facility with their animals. I strongly advise others to think twice before booking here.

When I started having this feline mobile service it cost $ 135.00 Cash…read moreNext I booked again it went up to $ 148.00, I told Jamie this is very strange with price going up and never notified. Jamie said Oh the price went up I told her I bet you have a lot of upset customers ? Jamie remained quiet.

Everything is great there. My dog loves going there and is exhausted afterwards…read more I have to take away a point because over holidays they close dog camp because they have many dogs boarding. They should allow the regular dog campers on their regular days. Do not punish the regular customers!

If the owner acts this way with the dog owner / parent how does she act with your fur family when…read morethere's no one around. Read on My wife got everything done by email for are 2 dogs to stay here. The morning of are trip she email the dogs medical info and asked if there was anything we needed to bring or need to know before we go. We were told no and they would see us later. Being are first time there we showed up around 2 not knowing there are special drop off times. The owner was rude from the start and wanted us to pay $31.00 to drop off the dogs early and that we should no this as it's on the email. I started to asked my wife to take a look at the emails and the owner didn't let me finish my conversation with my wife when she went nuts screaming at us and getting in our face. I keep asking if I could finish my conversation but she keep freaking out saying no and telling us to pay the $31 or get out of her property. If she would have let me finish I would have said if it's on the email i have no issues paying it. We ended up leaving as her verbal harassment was to much. We later check all email correspondence and the only thing is a small signature block with the time they are open. There was nothing in regards to a early drop off fee or a fee if you show up at a deferent time. When then went to Hwy 7 pet retreat unannounced. It was not a drop off time but they were very helpful and kind and had room for our dogs. Since it was our first time there they took the time with a smile to explain how it works there. Oh ya no extra charge. One must not forget that this is a service oriented business that should be handled with poise and a smile. Thank you for reading this review.

Staff is really nice here. Great location with lots of parking. Right beside the Lone Star…read more It's newer. Fresh and clean. Very dog friendly. Unfortunately, they don't have what my pet eats and the prices are u believably high. But.. the quality is amazing and if you can afford it, awesome! Lots of Canadian product. I like to support them so I do recommend them. I have bought cans from here before and a box of raw food. My dog wouldn't go for them unfortunately but they will be donated as I cannot stand returning things. Even though it's ok to.... I just don't. A cool place to visit with your pet. A treat may be offered and there are pup cookies displayed nicely up front.

they promoted a seasonal extravaganza that was only offered in one of their locations. they…read morerecommended I buy a specific brand of treat and when I tried to return them because my puppy wouldn't eat them they refused to return the product. I'll stick with Pet Value thanks