My partner recently had back surgery and chose PT Solution for her therapy services. The first few…read morevisits went well when the massage therapy was performed by a woman. However, on her last visit, the male therapist gave her a massage under her clothes without her consent. I want to make the public aware! I will be filing a complaint with the office manager and GA Board of Physical Therapy for this inappropriate behavior. I know this isn't an isolated incident, and I want to protect others!

Laura and staff at the Canton office were great at relieving my neck and shoulder problems. The…read morelocation is convenient and very organized and well run.

Tricia Lowther and her staff at OWL Academy literally saved my twins! We started at OWL Academy…read morehalfway through kindergarten after being told by their teacher that they were falling behind and within a few months they not only caught them up to where they should be but got them ahead! They started flourishing! 3.5 years later, they are reading ahead of grade level and had amazing results on their ITBS. The small classroom environment coupled with receiving language therapy throughout their daily academics rather than using the pullout therapy method most schools use made such a difference!! Early intervention is the key we learned and we are so thankful we made the leap when we did!

From the owner: Owl Academy is a language based therapeutic homeschool cooperative offering full and part time…read morecurriculum with speech-language therapy provided in the classroom daily through a co-teaching model. Occupational therapy is provided as needed. We service children in grades pre-k through third.

This therapy center is the best you can go, I honestly recommend Amy, she is awesome and I went…read morethere because my mom took you there two to three times. I have an awesome experience the boss is nice, even the quality was so good so I would also do five stars on the office experience.

We had a great experience here. My daughter saw Miss Michelle for sensory integration issues and…read morehas made huge improvements. Her confidence has increased trying new sports and she seems much happier.

Teresa Smith is the best physical therapist in this side of the world!!! She can make ones aches…read moreand pain go away in one treatment. I have going for physical therapy in another facility in the past and have not experienced the relief that I had experienced today after getting treated by Teresa Smith! She definitely is one awesome physical therapist!!!

The best place to get therapy for ABA, Speech, Occupational and Physical Therapy. My child does…read morewell in this place

Matt Owens is wonderful and helped work out many of my kinks in a recent recovery session. I would…read morerecommend shift therapy to anyone any day !! Total professionalism and great results !

Having some pain with my shoulders due to my occupation I was able to receive personalized,…read moreindividual rehab and a future care program at Shift. I worked with Clint who was great. I also say Darren working well with his patients. I would highly recommend them. Also, Kaylee their front end coordinator is great with scheduling and explaining the process to the patients.

New Beginnings PTG LLC did a great job. Robert the owner did a wonderful job and would tell me when…read morehe was going to be there. He was always in time and if he was running late he would call me and tell me he would be late so I wouldn't be waiting on him. He did a great job and cleaned up after himself. He was very clear on estimates and notified me of additional requirements when needed and left the decision to add additional work and costs up to me. I recommend his work and company to anyone needing paint work on exterior or interior painting jobs. Ronnie Brewer Carrollto, Georgia

After being diagnosed with a torn labrum in my shoulder, the staff at New Beginning worked with me…read moreto help it heal and regain function and strength as quickly as possible. Between using electric muscle stimulation, ultrasound, exercises, and the pool, I have regained the mobility I didn't have a month ago. The strength is coming back as well. I can't say enough good things about how friendly and caring the staff and therapists are, how clean and inviting the facility is, and how much this experience has exceeded my expectations. As a young and healthy active adult, I had never needed to go to physical therapy before and didn't know what to expect, but they have honestly made the entire process as easy as possible.

Top notch physical and occupational therapy for special needs kids. This place is wonderful!read more

We've been having therapies here for several years- PT, OT and Speech. The therapists are great and…read moreso helpful. This is a wonderful place.

We continue to be hounded by Benchmark despite paying $100 cash with each visit for my son to ride…read morea stationary bike for an hour. I see there is another person complaining about the same thing below. This is the only company I have ever posted a negative review and am trying to warn others "buyer beware". Local folks are nice but corporate is shady trying to double bill us.

Everyone at Sixes Road Bench Mark location was helpful at all times.Spencer kept Me moving to…read moreimprove My strength and balance. Just to say thanks seams small after having help in enjoying life. Toby VanRiper

Claire is the absolute best. If you need any type of hand/wrist PT, please look no further. She is…read moreknowledgeable, professional, relatable and kind. Her office is lovely and has easy/free parking. She handles all appointment scheduling and insurance claims herself so you'll never have to worry about dealing with an unresponsive front office staff etc. I was devastated when I first broke my wrist and later on really looked forward to going to my appointments every week. Claire provides a 1 on 1 experience during sessions as well as various exercises to do at home. She was instrumental in getting my wrist functional again and even provided an excellent recommendation for my dad's PT. It's probably weird to be sad about not having to attend PT anymore, but that's the reality :) Thank you so very much!

From the owner: Claire West has been practicing occupational therapy for almost 20 years. She earned her BA in…read moreCommunication Processes and Disorders from the University of Florida and her Master's of Occupational Therapy from Nova Southeastern University in 2001. She specializes in upper extremity rehabilitation and received her Certification in Hand Therapy in 2006. Claire has worked throughout Atlanta including Children's Healthcare of Atlanta, Resurgens Orthopaedics and Pinnacle Orthopaedics in Marrietta. Ou

I understand that everyone's medical needs are different, and people will respond to treatment…read moredifferently based on their own needs and experiences. The following is just a screenshot of my experience with this facility. Firstly, this facility was highly recommended and encouraged by Northside Hospital and their doctors during my mother's unfortunate visit before her discharge. It also had good reviews on Google and other outside sources so I was excited that my mother might be going to the best place for her well-being and to get the help she needed. Upon admission to Encompass, they were taking pictures of any injuries, I assume to cover their own liabilities but also took pictures of her genitals, which is illegal I've learned. She had a bad rash from being hospitalized for 2 weeks and having bouts of diarrhea during her stay at Northside Hospital prior. My mother was at Encompass only a week and this rash on her bum, that they took pictures of, was not treated by this facility during her stay. She was only given a shower by the staff once in that week. Other showers were requested but only got towels with no assistance. The nurses had a lackadaisical and dismissive attitude about the bed & chair alarm as well, often sounding off for more than 10 minutes at a time. The nurses didn't check on her often, I was there regularly for more than 5 hours or more and they didn't even poke their head in the door during my visits. The only time they had any interaction with her was at meal times, medicine times, or when the bed alarm was activated. On another visit, her scheduled therapy was listed until 12:30 and I arrived at 12:20 - she was in her room eating lunch at that time. When asked about it, they said they finished early. If she was capable of doing all they asked, they should fill the remaining time doing supplemental exercises or just walking. Physical therapy, of which this facility prides itself on, "5 hours a day" I was told at first, has not been adequate for my mothers' needs. (The 5 hours I was promised quickly became just 1.5 to 3 hours a day after her arrival.) Also, upon taking in a new patient, the doctors just mirror all the medications and oxygen needs that the hospital had administered prior, without their own evaluation of any kind and without viewing a time-chart of when the medicine was last given. I had instructed the hospital to stop giving her certain medications based on her previous list of allergies and reactions to the meds she was given. Upon entering this rehab facility, they just started them all over again without evaluating the need for them. (The list included anti-diarrhea, one for constipation, psychiatric meds, another for sleeping, 3 different antibiotics - antibiotics given for no reason) After confronting the doctor about this, she reluctantly agreed to stop just one of the psychiatric medications they were giving her to calm her down, only based on my complaint. The oxygen was also unnecessary, (she averaged 92) but she was forced to wear it resulting in a open sore in her nostril. I was told several times that the "respiratory therapist" would need to evaluate the need for the o2 but, to my knowledge, no evaluation was done and only physical therapy monitored the o2 level. I would also expect the case worker would've been in touch with me much sooner and would not have to be tracked down after being there 3 days. I called the main line and the lady who answered was snarky and rude, snapping at me saying, "I need your mother's name, you think". The man stationed at the front desk in the evening seemed to be conducting his own side business on the phone, and this front desk job was just a nuisance to him. I requested an early discharge due to many issues with this facility. Upon confirmation of an early discharge, I was told to be there at 10am. I arrived at 9:30am and My mother was still sleeping, breakfast cold. The nurse said they were unable to wake her for PT or breakfast that morning. "What did they give her last night to put her out like that?", I asked the nurse. That was not usual for my mother to be so groggy, especially at 9:30am. Was this a personal attack for seeking an early discharge? I later saw a schedule from her last day stating that she indeed had therapy when she was not present for it. I guess they just billed it to insurance anyway. I suspect there are others that have experienced similar events and have said nothing. Maybe society has become used to being governed by many questionable practices and has become too forgiving of others instead of correcting bad behavior. Maybe they just don't know they're bad. I just wish people knew and wanted to do the right thing.

I'm a 76-year-old woman. Two days after Christmas I slipped from a footstool and landed on a tiled…read morefloor, breaking my hip in two places. Unable to get up, my husband called 911 and I was transported by ambulance to Kennestone hospital. Early the next morning, I underwent surgery to repair my hip. Pending release, I needed to select a rehabilitation facility. The hospital gave us a list of about 10 facilities in the Atlanta area, but the online reviews were largely negative. Fortunately, my family did some fast research, talked to friends about alternative facilities, and Encompass Health and Rehabilitation Hospital of Cumming was the overwhelming recommendation. After several phone calls between my family and Encompass, my surgeon gave me a referral to the Cumming GA facility. A bed opened on New Year's Eve, and I was transported there late that night. The level of care I received was exceptional, and with the treatments from their phenomenal occupational and physical therapists, I was released in 7 days. The entire staff, including medical, therapeutic, and administrative, were excellent. Now at home and with the aid of a wheeled walker plus in-home PT twice a week, I'm continuing to improve. I strongly recommend Encompass Health for anyone requiring similar services due to injury or illness. Go to their comprehensive website (encompasshealth.com) and, if you have any questions, call them at 470-522-4200.