Yesterday, Ted, from Complete Computer Care, came to my mom's house to fix her computers issues…read more(there were quite a few!). It took him 2 hours but he eventually got my mom's computer up and running again.

I PROMISE that anyone who needs their computer serviced, you MUST use Complete Computer Care! You…read morewon't be disappointed. Mike, don't remember his last name, (long hair and glasses), is AMAZING! He's my computer sensei! I'm sure anyone who works there knows their stuff. Excellent customer service. Very fair pricing. It's definitely NOT Geek Squad!

They are very knowledgeable and friendly they explain me and help me to set w my Mac quickread more

My family has been coming here for years. We have bought all of our computers and laptops from…read moreLewis computers as well as had them serviced here. The prices are so affordable and the technicians are so helpful. If you are looking for a new computer or services I'd recommend this place first.

My son messed up my computer which contained very important information in it . The computer i run…read moremy business totally crushed . I had all the important data in there that was needed by Monday morning for a very important meeting. After looking for few places this was the only place open until late . ( and this was Sunday Night ) . I called the place the guy offered to come pick up the computer and dropp it back to me . I never seen such an amazing service . His prices will make your eyes glow . Very affordable very polite and great service . Thank you Mr. Mike for helping me out . I will be back soon (eventually my son will get his hands on the computer again )

Do not use this service. He placed a counterfeit MS office app on my computer. Microsoft…read morecontacted me and advised me that I needed the activation key. He did not provide. Told me it was not his problem m. Now MS office does not work at all. I called and text him over 20 times before he responded.

Happy to have had my desktop pc issue repaired here. Very knowledgeable, helpful and honest…read more Price was fair and appreciate their thoroughness in getting me operational again.

Great service from a knowledgeable expert! They were very fair on the pricing working in 2 of my…read moreIPads

I had bought a used gaming laptop recently and noticed that it would overheat. Turns out the CPU…read morewas burned and on top of that, the interior of the laptop was caked in grime. Safe to say, I got ripped off. Raul, the computer tech, identified the problem and showed me the damage.

Raul made time for my hard drive upgrade right away. He offered fast turnaround, with the…read morereplacement SSD installed and my iMac ready for pickup in a single day. Unfortunately, in the course of opening up the iMac --which requires removing the glass with a pry tool -- the Apple was nearly sliced (see photo). I won't lie: I was mortified by the damage but also felt bad for Raul since clearly this is not easy news to break to a first-time customer. (I found AV Computer Repair on Yelp.) However, upon plugging in the computer the next day I found that the microphone was not working. According to Google, this is a possible "complication" of upgrades to an iMac. Upon taking the computer back to Raul, it was discovered that the kit I provided to Raul for the original work included display adhesive that wasn't pre-cut for the microphone on the 2017 iMac. (Most iMacs have the mic located near the iSight camera at the top, whereas this model and a handful of others locate it at the bottom of the display.) So it would appear to be that the company I bought the kit from sent the wrong adhesive and Raul didn't catch that it ran over top the mic. I was terribly nervous to take the iMac back for the mic repair because prying off the display on iMacs that use adhesive strips is risky. (Pry too hard and the glass will crack, at a cost of ~$500 cost to replace a 5K Retina display.) Raul took his time to open up the iMac and to remove the old adhesive to ensure cohesion (another risk is failure to prep the surface for new adhesive strips can mean the display falling off and breaking at a later date since the only thing holding it is tape). In the past I have done my own upgrades on Macs that are easier to get into (some are easier to work on because the glass is held on by magnetic clips, not adhesive). But in this case, neither myself nor my spouse wanted to chance this type of work. (My spouse actually works in IT but we needed someone who is comfortable repairing broken phones or tablets, in the knowledge that opening this iMac up would be more akin to getting into a phone or a tablet than your average desktop computer.) Although I was initially unhappy with the cosmetic damage and then the discovery that my mic didn't work, I count my lucky stars that everything is back together and there is no screen damage (main fear going into this job). Of all the possible accidents that could have occurred with the 2x task of opening this 2017 iMac up, cosmetic damage was by far not the worst outcome. In closing, I appreciate that Raul stuck with this and made things right. As a result, I am updating my review from two stars to four.

I have never been to his location but I had to write a review today. I have called them a few…read moretimes with computer issues and he has troubleshooted my problems over the phone and providing free solutions! I feel kind of guilty but he is the go to guy if I ever need any repairs in the future!

After that "security update" from hell, my touch screen stopped working…read more I took the machine in and they had it done the same day. Nice people and fair prices.

Let me start by saying I had a terrible experience at first. I never read the site and they said…read morethey don't recommend usps and I see why because the post office lost my package. Took a month exactly from package out of my hands back to me. TCRS answered every bugging phone call I had. I thought my computer was done for and they brought it back to life like nothing happened.

Fixed my "Flexgate" issue with class!…read more Apple won't cover a known hardware issue for some Macbooks and I happened to have one. This was labeled as the Flexgate issue with a lawsuit. Spoke with Apple support and escalated multiple times to no avail. Researches how to do the repair, its Advanced, like surgery for computers. Stumbled upon TCRS's repair strategy (they have the best repair option and explain why) online. I was fortunately en route to a music event in the LA area and coordinated to dropoff/pickup the Macbook over a weekend making it extremely convenient for me (versus shipping). Their online system provides details as to what was done and information on your mac. They treat your Mac like your car going to the dealership (hopefully you have a good one haha). Tim (believe that's who I dealt with) is easy to talk with, fast, courteous, and transparent. Also, he repairs medical devices so I think laptops are walks in the park for him.

Am an elderly and did not know much about what was happening with my computer.I was helped and…read moreexplained to .Very patient and perfect customer care.The price too was pocket friendly.I greatly recommend Decipher computer services