Had laptop deep cleaned. Did great job. Was done quick. Replaced broken clips no charge. Went the…read moreextra effort. Great guy.

Happy to have had my desktop pc issue repaired here. Very knowledgeable, helpful and honest…read more Price was fair and appreciate their thoroughness in getting me operational again.

Professional, friendly and fast service! They offered me great advice that saved me a lot of…read moreheadache and more importantly a lot of money on my trade in value!

Very transparent and great customer service!! 5 star service. Fixed my PS5 the same day and even…read moreexplain the terrible job that was completed prior to visiting Tech Surgeon Av!

I highly recommend Troy at Hi-Tech! My computer started having major issues, and literally with a…read moreblink of an eye, he knew the issues and addressed it immediately. He kept me updated throughout the entire process. And he's honest about things. Definitely will come back for either a new build or future issue. Thanks again Troy. Appreciate you.

Truly a great and kind person. Helped me with my PC, explained the entire process clearly, and made…read moreeverything easy to understand. Great conversation and excellent service overall.

I had bought a used gaming laptop recently and noticed that it would overheat. Turns out the CPU…read morewas burned and on top of that, the interior of the laptop was caked in grime. Safe to say, I got ripped off. Raul, the computer tech, identified the problem and showed me the damage.

Raul made time for my hard drive upgrade right away. He offered fast turnaround, with the…read morereplacement SSD installed and my iMac ready for pickup in a single day. Unfortunately, in the course of opening up the iMac --which requires removing the glass with a pry tool -- the Apple was nearly sliced (see photo). I won't lie: I was mortified by the damage but also felt bad for Raul since clearly this is not easy news to break to a first-time customer. (I found AV Computer Repair on Yelp.) However, upon plugging in the computer the next day I found that the microphone was not working. According to Google, this is a possible "complication" of upgrades to an iMac. Upon taking the computer back to Raul, it was discovered that the kit I provided to Raul for the original work included display adhesive that wasn't pre-cut for the microphone on the 2017 iMac. (Most iMacs have the mic located near the iSight camera at the top, whereas this model and a handful of others locate it at the bottom of the display.) So it would appear to be that the company I bought the kit from sent the wrong adhesive and Raul didn't catch that it ran over top the mic. I was terribly nervous to take the iMac back for the mic repair because prying off the display on iMacs that use adhesive strips is risky. (Pry too hard and the glass will crack, at a cost of ~$500 cost to replace a 5K Retina display.) Raul took his time to open up the iMac and to remove the old adhesive to ensure cohesion (another risk is failure to prep the surface for new adhesive strips can mean the display falling off and breaking at a later date since the only thing holding it is tape). In the past I have done my own upgrades on Macs that are easier to get into (some are easier to work on because the glass is held on by magnetic clips, not adhesive). But in this case, neither myself nor my spouse wanted to chance this type of work. (My spouse actually works in IT but we needed someone who is comfortable repairing broken phones or tablets, in the knowledge that opening this iMac up would be more akin to getting into a phone or a tablet than your average desktop computer.) Although I was initially unhappy with the cosmetic damage and then the discovery that my mic didn't work, I count my lucky stars that everything is back together and there is no screen damage (main fear going into this job). Of all the possible accidents that could have occurred with the 2x task of opening this 2017 iMac up, cosmetic damage was by far not the worst outcome. In closing, I appreciate that Raul stuck with this and made things right. As a result, I am updating my review from two stars to four.

Reached out to the computer guy because I was having trouble transferring pictures from my SD card…read moreto my phone. He was willing to listen and workshop my problem with me over the phone to help me out. After two phone calls, I was able to recover my photos! Super thankful for his expertise and willingness to help brainstorm a solution over the phone. I was about to take my SD card to geek squad who was going to charge me $50 just for a consultation, not including the service fee of data restoration that they said would range from $200-400. Thank you so much!!

I highly recommend Guy Quinn (The Computer Guy) to service your MAC or PC; repair the programs,…read moreetc., troubling you, or that you believe no longer work, all at a reasonable price for a home service call, where he patiently interviews you, learns what problems you are having, cleans up your computer, and, at his request, I allowed me to install a program allowing him to contact me for permission to view my computer from a remote location, which first forced me to sign in to it and give him a unique password and a separate code prior to his being able to access it. I recommend that you allow him to do this, as he then sees your computer in real time while you watch him 'arrow' around, repairing the problem or showing you how to do what you had been trying. In fact, I called him today, allowed him to log in, and, in a few minutes, we fixed it at no charge. You will be extremely satisfied with Guy's expert and professional work. A very satisfied and customer, thrilled to have finally found THE COMPUTER GUY!! I recommend him extremely highly.

Kelsey was a referral from my sister in law.. She only had great things to say about him. I was…read morehesitant to trust anyone with my laptop. But since she spoke so highly of him plus he is a mobile technician. I had him take a look at my laptop. Kelsey was able to resolve the issue with my laptop in addition he did a complete tuneup on it. Then he sat with me to make sure I was able to get back into my apps/accounts and the laptop was running properly for me. I truly grateful to have found such a trustworthy and knowledgeable person to help me with my laptop. I highly recommend Kelsey to anyone needing help with their computer or laptop.

Sam was very friendly and listened to me explain my needs. After a short conversation to firm up…read morethe details he offered to have my computer ready that afternoon. Price was right and two weeks later the computer is functioning exactly as I had requested without any hiccups.