I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

I needed a letter reattached to my laptop, David is very resourceful and helpful. he did not charge…read moreme. I have used this company serval times and never had a bad experience. Pricing is fair and kind employees.

Great service, great price and great overall experience. My daughter broke our computer monitor…read moreand Promac was able to fix it within a day. Also love supporting a local business that has just been around a few years started by a veteran who served our country overseas. Highly recommend them.

I could not have asked for a better experience at Promac. Their turnaround time was lightning-quick…read moreand they were able to completely solve my Dell's issue. I'd recommend this store to anyone in Central VA.

Horrible customer service. I entered the store at 5pm and was told by Ryan and Matt that they…read morecouldn't help me print anything because they had "too much going on". I was the only person in the store. It's the day after Christmas.. When I walked it Ryan was sitting on the cash wrap watching videos on his phone. I asked for the number to corporate and was told there wasn't a number to give. I literally needed one sheet resized and printed. When I asked for the number.. Ryan asked why I wanted the number, once I told him he said I don't care and walked away in the middle of our conversation.

Horrible rude staff make you make copies by yourself then start helping other customers that got…read morethere after you Staples it is next time

Highly recommended: I thought my iPhone was dead! Verizon could not fix it; so I purchased a new…read moreone and took the old one to Mr. Fix Cell Phone & Computer Repair. My old phone had my entire life on it! After letting him keep it for a while, he was able to resuscitate it! Great service, great prices! I will happily return here for any of my future electronic repair services.

I will never go anywhere else! Fast service on target "reasonable price!…read more I highly recommend this business if you need assistance with your phone or your computer. He fixed my work computer. I thought it was a lost cause he was very knowledgeable and got it back working immediately within a couple days Thank you so much!

Patrick, the owner of Geeks For Rent, is the only computer technician I trust with my electronics…read more Fast service, reliability, and friendliness is standard of care at this facility. Look no farther if you've got a technology problem, Geeks For Rent will fix you up!

I recently relocated from Atlanta, which had plenty of great PC retail resources. I wanted to give…read morea local mom-and-pop shop a shot down here in Richmond, so I went to John's. Massive mistake. What was going to be my 4th PC build (all on my own mind you) has turned into a complete disaster. Save yourself the headache and just make the drive north to Micro Center or go south to 2000 Net Computers. They both have 15 and 10 day return windows respectively except for physical damage. John has all these annual awards plastered proudly above his workstation. After my experience, it is blindingly obvious he only gets those awards because he is practically the only shop within a 20-mile radius selling PC parts--not because of his customer service. The backstory: I accidentally spilled coffee on my old PC. Assuming my old components were dead, I went to John to buy a brand new Intel i5-14400F, an ASUS motherboard, along with all of the other parts you need except a GPU to build a PC. While the system posted the first night, it suffered a complete hardware failure the very next morning when trying to boot it back up after not even going through the BIOS setup the previous night...Couldn't get it to post. When I brought the parts back, John confirmed that BOTH the brand new CPU and motherboard he sold me were completely dead. I initially appreciated that he didn't charge me a fee to look at the PC, but I quickly realized his "free diagnosis" was just a lazy fishing expedition to find a way to blame me. To make matters worse, he didn't even bother to test my GPU to confirm if it was working, despite me explicitly telling him on four separate occasions that the graphics card was my absolute biggest concern! Instead of doing the right thing and exchanging the factory-defective parts that failed within 24 hours, he basically pointed at his "All Sales Final" sign and told me I was on my own to deal with the manufacturer warranties. This was after he verbally agreed just two days prior to swap the board out if it was dead....He completely backed out of his word when it came time to actually do it. To cover himself from taking a hit on his broken inventory, John doubled down and started making up wild, technically impossible excuses, trying to gaslight me into thinking I fried the components: He claimed I was missing a bracket which was for AMD compatibility on an Intel LGA 1700 socket (which is physically impossible to mount). Showed him the instructions stating otherwise... Moving on. He then claimed I plugged in a 3-pin ARGB lighting header incorrectly, which somehow magically bypassed the motherboard's isolated power delivery and instantly executed both the board and the CPU. Anyone who has ever built a PC knows this is complete nonsense. The last response I got from him while rounding up my parts was a "Well I don't know, but you can just exchange them, ASUS and INTEL are great about that". Well, hey John... take a look at the attached photo. My old "coffee-ruined" motherboard, CPU, and RTX GPU? Turns out they are fully functional. I hooked them up inside the new case, plugged in those exact same 3-pin headers you said I had wrong, and the system booted flawlessly. Thanks for the new case, water cooler, and power supply, John, but selling a customer $400+ in defective silicon, pretending to do a "free diagnosis" where you don't even check the GPU I asked about four times, and making up bogus hardware claims to protect your own wallet is terrible business. I brought the rig back to you only to expect you to do the right thing, I have plenty of resources that could have told me otherwise... You gave me nothing. I will gladly take the extra hour drive up 95 from now on. If you want him to assemble a PC for you... I guess go for it... But if you're into building..proceed at your own risk

I stopped by this shop during their open house. Looks like they rebranded to Hanover Books &…read morecomputers!! The shop is smaller in size with a nice cozy feel and includes brand new books as well as computer repair services! The inventory of books was limited but had a best seller books in each category. I wish they had used books I was a little bummed that all the books were full priced. The staff were super friendly and seemed to have great rapport with their return customers.