Brought in my laptop to repair the keyboard. It's from 2010 and was running Windows 10. After $70 for them to look at it for a weekend, they told me it was 100's of dollars in repairs and that it wouldn't be able to run Windows 11, so I should just toss it. A cursory look on YouTube and $25 later, I replaced the keyboard myself and it runs fine. This feels no better than a salesroom determined to upsell you, rather than actually help you. I honestly wouldn't be surprised if they just tossed it in the back and came up with a number out of nowhere. read more

My elderly mother brought her laptop in because it caught a case of the "screaming meemis" and locked her out. They fixed it in 2 minutes and talked to her about scams, etc. A respectful and helpful way to treat customers, especially us "seniors"! Thanks! read more

Been here a few times for software issues, most recently I dropped off my laptop because one of the hinges was jammed and I couldn't open it up without damaging the screen. They had me pay a $50 diagnosis fee which is interesting considering I told them what the problem was, but whatever. It's been a week now and I had to call them to be told that they were running behind schedule and they'll need another day for their tech to "diagnose" my problem and then they'll start fixing it. read more

I believe in supporting minority businesses in the neighborhood, sometimes it not worth it. After explaining my issue with a home build and paying the diagnostic fee I waited for about a week. I got a phone call saying that the tech could not get my computer to power on and my hard drive was bad. If something won't start shouldn't you try to find out why? Anyway , recovered my computer and put some time into it off and on and got the new hard drive installed and operating system loaded. The Geek Squad has a diagnostic fee of $100 so I see why people would go here. Of course everybody's interaction is not the same. read more

My desktop computer crashed, well I call it a crash because it would not bring up my icons or give me any screen so I could sign onto my computer. The computer doctor said the hard drive stopped working he didn't use the term crash. I dropped off my computer on Wednesday July 22, 2020. He mentioned that it would take at least a week before he could look at it and determine the problem. Wow! That was the last thing I wanted to hear because I had just come from orientation to start work for the 2020 Census Bureau and they mentioned we will be training from home on our own computers. My desktop was my only computer and my significant other was working from home on his notebook, which wasn't going to work for me anyway. He also has an old outdated laptop that he plays video movies on which most definitely wasn't going to work because they gave us some computer requirements for an update computer, which mine would have handled but not his. Therefore, I had to purchase a laptop to complete my training which we had a deadline date to complete. Since I had purchased the laptop, it wasn't that much of a rush, rush situation but I was curious to know if I had become a victim of a Spyware virus or something since my granddaughter use my computer on occasion. So there is a $36.00 deposit to determine the problem and if you choose to have the computer fixed then the deposit is applied towards your final bill. Since it had been almost a week and a half from dropping off the computer,and no one had me, I decided to call him to get an update. When I called the receptionist stated he was with another client and he had checked out my computer and she will have him to call me back. David, the owner and technician said he had just gotten to my computer over an hour ago and he had two suggestions for me. Honestly, I don't think he told me the second suggestion because after hearing the first which was replacing the processor to a much faster and better one than what I had, I jumped on that. Which I had to give him $107.91 to get started. I believe it only took two of his business days to complete. I say his business days because his operating days were Monday, Wednesday and Friday's due to COVID. No weekends. When I pick up my computer, I owed an additional $179.00, bringing my over all total to $322.91. David was very professional and he sat down with me to explain everything that was done, installed my MicroSoft Word, using my key and answered all of my questions I had. I am very pleased with the outcome of everything! The reason for the Four stars and not Five is that his hours of operation, being three days a week and no weekends hours and that the contract states thirty day guarantee on hardware and a minimal fee for other issues--I think. However, I have Not had any problems and my computer is operating and performing better than when it was new. He mentioned that I have a new computer now and I am very PLEASED. read more

Computer Doctor - My All-in-One desktop computer. - IT Services & Computer Repair Near Me - Homewood, Illinois

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I was overly pleased with the services provided. The prices were reasonable and David, the technician working on my computer took ample time to explain the repairs and suggested other services which would make my computer run faster to meet my needs. I highly recommend and will make referrals to family and friends. Much thanks for a rewarding and comfortable experience. This company rocks! read more

Update...I gave them two laptops and they put the wrong hard drives into the computers (mixed them up.) and damaged the screen on the on with the cracked screen so that it didn't work at all. I will never go back! read more

We have used Computer Doctor in Homewood, Il for over 5 years. During that time our experience has been absolutely wonderful. Their expertise, promptness, and fair pricing has been first rate in every way. David, one of their senior techs is knowledgeable, personable and extremely patient. read more

Horrible service! Damaged my computer and now refuses to pay for the damage they caused. Both David and the front desk lady were rude and unhelpful. Refused to give me owners information. read more

David and his assistant are the best. I have been buying or updating refurbished desktop computers for the last 10 yrs. I live in western suburbs and don't go anywhere else. Can't beat the price and product received! Thanks!! read more

David and the rest of the staff is incredibly helpful. I cant think of another shop around that is better equipped to solve your computer problems. Good prices on used equipment, as well. read more

They aren't very nice here. I asked if they would please give me an estimate for my repairs before doing anything. They did hundreds of dollars of repairs without contacting me, then when I asked why I wasn't called with an estimate, I was told "we can undo everything we did if you want." read more

Not a bad computer repair shop, but they do need to lower their prices. I charge way too much, and diagnosis a computer too quickly along with their many assumptions. They did fix an error on my computer, but they couldn't find the other error and wanted to charge more. Good luck! read more

Ordered new screens for our office....service was fast and price was reasonable! Would definitely use again