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    USA Computer Store - We haved moved to a new Location!

    USA Computer Store

    (14 reviews)

    $$

    I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

    I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

    Office Depot

    Office Depot

    (26 reviews)

    $$

    Being a chain operation, I would have thought all of my shopping experiences at any Office Depot…read morewould be the same. However, that hasn't been the case, not at all. For example, the Office Depot on McNab which I've visited some 14 times because it is nearby, is downright horrible. It has the very worst of customer service, ease of checkout and what should be polite friendly manners. I gave it a low One Star. On the other hand, there is an Office Depot located on Federal which I've also visited a number of times that has a really good helpful friendly service staff and a much better ease of checkout. I gave it a Four Star rating for what it is, an office supply store. As for this particular Office Depot I stopped by to purchase a 100+G jump drive and as cell phone batter pack. As soon as I entered the store, I was given a nice greeting. I told the gentlemen what I was looking for and he was more than delighted to help me. When selecting the jump drive he even went out of his way to recommend one that he considered better and less expensive than the one I was about to choose. So I'm happy to say this is, in my opinion, one of the better Office Depot stores, so Four Stars to it.

    The absolute worst customer service ever. I walked in the door I said hello to the girl at the…read moreregister and she gave me a dirty look. They have employees walking around but none asked " hey what are you looking for " Got to the register, dirty look girl is gone and there's 6 people in line. I put my stuff back and left. Never coming back.

    Computer Express - itservices - Updated June 2026

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