Not sure what happened though it has been a steady race to the bottom for the Office Depot at 9545 Westview Drive in Coral Springs. I've tried three times over the past several months to shop there and each time the experience is worse than the last. Most recently I was told by the print station clerk that I was "crazy" to think I could ask them to print 5 posters the same day and I'd have to figure out something else. I tried to explain I was simply going by their website which noted if I submitted before 2pm they would be ready the same day though all I got back from the clerk was a condescending rebuttal, including his repeated snarky remarks as he repeatedly cut me off, telling me "sir, sir, stop, just listen to me, I don't care what it says online, we don't have anything to do with online, we are too busy to print anything for you today, if you have the info on a USB drive you can come use the self-service printers", to which I asked if they would print posters and he said "no, you can only print flyers, I already told you we can't print any of your posters, we have nothing to do with the website and you'd be crazy to think we could print 5 posters (18"x24") in a day". I can live with his smug tone as he sounded like a young kid and obviously hasn't learned how to act like a mature adult yet, albeit we all know several "adults" that act like he did. Either way, his complete disregard for anything I was trying to say made me smirk as ultimately his actions would have absolutely no impact on me though would have a major impact on him and his current employer, Office Depot, who both must now deal with the negative impacts of his behaviors, which from the almost constant lack of customers in the store, the multiple Office Depot locations shutting down, and the other reviews with similarly poor experiences regarding Office Depot, doesn't seem to indicate a strong future for either of them, which is unfortunate as a little kindness can go a long way and costs nothing, though of course that requires rationale thought and common sense, neither of which seem to be readily accessible in this situation. So in the meantime, if you need custom printing, I would recommend going elsewhere, for example after hanging up with him I went online and place my order at the Walmart website which had everything ready for pickup within a few hours, no complications or clerks with poor attitudes that seem mission driven to do whatever they can to refuse your business. So with that said, thanks Walmart for coming through, I'll definitely be back, you came through when I needed you and while I can't say every time is a pleasant experience, I can say more often than not your employees treat me fairly and often go above and beyond to ensure I have what I need. Unfortunately that isn't the case for Office Depot - Coral Springs 2543, which I most certainly won't be returning to anytime soon,, as long as they continue to hire employees like the young man I just spoke to or those I came across while in the store the past few times, who acted as if they couldn't be bothered to help or when nothing I tried to purchase wrang up the right price they did nothing to make the situation right, I am confident that if this continues it won't be long before there is another store in the same location as Office Depot simply can't sustain a business by caring so little about the customers it needs to support them, especially in this day and age where everything is cheaper online or there's better experiences at other stores, who don't employee staff that simply don't care about what they do. You can do better Office Depot! read more