Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

Steven was excellent in helping my husband and I straighten out our email password confusion. He…read morehad great patience with us. We are happy we found the right person to assist us. Also, Harry was helpful when we picked up our computer and checked us out. We will come back in the future if we have more problems.

My husband is a Military Vet using his GI bill. His plan was to get a job in cybersecurity as they…read morespecialize in getting their students jobs. They sent plenty of expired job applications or applications that were at senior level and required 3-5 years of experience in which no student was eligible for. He loved the teacher but hated that he was the only person in class because there are two locations !!! The main locations in west palm beach which they failed to mention or bring up at all! Seems like it was a popular school in the mid 2000 but it's not exactly worth it in 2025 to spend such a high tuition when you follow an online curriculum, unfortunately. A lot of students had issues and frustration. 1) since it's not a traditional school it takes more of your GI Bill for reference !!!! For example if you take the school for 6 months it will take 10 months of GI bill 2) job applications were expired or required 3-5 years of experience 3) Many students were PISSED that they took out student loans for this IT DOES YOU NO GOOD TO GO HERE WHEN THERE IS NO EXPERIENCE GIVEN AND EVERY JOB REQUIRES EXPERIENCE it's unfortunately a waste of money when these courses can be taught online and get mentored which gives you experience !

I have been using Tech Sense Solutions for several years. The technicians are superb at fixing all…read moreof my digital problems, both with my phone and my computer. I recommend them 5 Star Rating!!!

From the owner: At Tech Sense Solutions we specialize in helping individuals and small businesses that have been…read moreleft behind by the fast growing technology industry. By helping them make sense of technology offering services in West Palm Beach and Surrounding Cities such as computer training and maintenance, smartphone assistance, printer or smart devices setup and troubleshooting, online safety guidance, and custom digital marketing solutions. Whether you need in-home help, remote support , or expert advice, we make tech easy to understand, Our friendly, knowledgeable team is here to keep you connected and growing — one solution at a time in a way that make sense!

Very professional outfit, after some trouble shooting, their tech, Nicole, was able to diagnose…read morethe problem, came up with a few suggestions, and issue fixed. This was the first time I used Rapid, but now, they ARE my IT team. Rates were very reasonable for the service rendered.

From the owner: Rapid IT is the only Managed IT Services partner in the Tri-County area with a 60 second response…read moreguarantee.

Amazing costumer service and very affordable prices. I highly recommend them!…read moreThey fixed my laptop in 2 days and was extremely affordable.

This place knows what they are doing. They can fix most anything and they have the hookup on…read morerefurbished goods. Plus they are extremely quick and do what they can to give you the best price within 20 miles

I didn't know Jay, but got a postcard from. I needed to have my computer basically cleaned because…read moreof all the junk in it because the junk in the background. J remoted into my computer and did a great job getting it back in order I would highly recommend him

jay fixed my computer problem in five minutes..I had been struggling for days with it . his…read morepersonal approach teaching me along the way was very help full .. he also fixed are cable tv problem .. I would recommend him to everyone .. thanks ken green

all data was recovered from my dropped hard drive, very professional service. thank you for WRD…read moreteam for all the hard work.

I encountered WeRecoverData after looking for a data recovery service for my two 1 TB RAID 0…read moredrives. I was firstly advised "The first step is to have our engineers examine the RAID in order to determine the steps required to complete a successful recovery, the time frame needed and the cost. This evaluation is free and without obligation," yet was charged $95 for "SSD Evaluation Fee" (possibly what they called a diagnostic fee) before even sending the drives. I chose to send the drives to their Orlando location, two hours away, but when I asked about their offer for a free shipping label they sent me a Fedex label for Miami. When I asked about this, they said the Orlando location was just a forwarding location and the lab itself is located in Miami. At Fedex, I paid $10 to have the item wrapped in bubble wrap and boxed proper. A few days later, they quoted $2400+ for recovery. I declined. They said it would be $37 to send the drives back through USPS Ground Advantage. When I received the drives, they were in a thin bubble mailer with a generic 'Fragile' sticker on it. Overall, I was completely dissatisfied with such service. Personally, I also found their customer service lacking in warmth and their written documents geared towards throwing off less-technical clients. I went with a competitor who quoted $700 all inclusive and they were successful.

Wonderful customer service, always attentive to your needs. If you rely on computers to keep your…read morebusiness going, CMIT Solutions is your best bet!