Excellent service and knowledgeable courteous staff. Will definitely bring any computer issues…read morehere in the future.

John L, the manager was super friendly and helpful and was willing to help me with my problems…read more Highly recommend this place mostly because of him. The rest of the staff is also super helpful and friendly but John went above and beyond to ensure I was taken care of.

I'm thankful to Best Buy in Brentwood pretty exclusively for the phone screen protectors. I super…read moreappreciate the exchange policy and it keeps me returning specifically this store. There is usually a greeter who sends you in the right direction and the people at the check out counter are always helpful and efficient.

Visited the Brentwood, MO Best Buy today to purchase a laptop. The store is currently under…read moreconstruction, and a large portion of the laptop floor models were roped off. I asked a store associate if I could look at the laptops in that area, and he told me to go ahead. A moment later, another associate approached me and said I was not allowed to be there. I explained that I had already asked for permission, there was no active construction work happening, and there were no apparent safety risks or dangers in the area. He still insisted I leave. What stood out most was that there was no attempt to help me find a laptop, answer questions, or offer alternatives -- just an abrupt and dismissive interaction focused on getting me out of the area. I told him I'd gladly purchase a laptop somewhere else where customers are either allowed to view inventory or are actually helped. His response was, "Yeah, go ahead and do that." He then followed me out of the store and watched me get into my car and leave. Completely unprofessional experience. The staff acted like helping customers was an inconvenience. Don't waste your time.

Went in to purchase a Mac computer. My first one. The associate was very knowledgeable and not…read morepushy at all. Ive been here before for help with a phone and an iPad. Highly recommend.

I'm a believer! To…read moregive you the backstory: I have a like new 2019 MacBook Pro that I've had since 2021 and have had very few issues with, if any. I've been running beta updates on it and noticed Microsoft word was acting funny. I called the Apple hotline and they suggested I uninstall the beta software and bring it back to where it was. I had difficulty so I made an appt for the Apple Store. Let me preface this next piece that I only came in for Microsoft word. The Apple Store said they ran some tests, weren't able to get it to power back on and I'd need to some piece replaced that would cost $800. I made a split decision and said no and contacted the MacHeadQuarters that same day. I called as I was getting in the car to explain my issue and see what time they close. The man I spoke with on the phone said it would be a $99.00 fee but it would go forwards the computer should there be a charge to fix it. From what I explained, he seemed hopeful they could fix it. They close at 7 and I made it at 6:53! Unfortunately, the man behind the counter wasn't the same person I spoke with on the phone. Regardless, he couldn't have been more courteous and polite, despite it being so close to closing. I apologized profusely for being "that person" but he understood. He got my info and said he'd be in touch. While I was quoted for it being done by Friday at the earliest, I was contacted the next day (for reference, I dropped jt off Monday, 2/09) and they said it was available for pickup at NO CHARGE. I was in disbelief. I don't know who was more happy: me or my wallet! Here's what I loved about this whole process: -They were thorough from start to finish (sent me texts on what the issue was, where they were at, and the time table) -Everyone was courteous. Not once did anyone ever shun me for any of my questions or make me feel silly. Best of all, no one tried to upsell me like a certain store did because they tried to say my model was outdated... yeah, ok, pal. It's running, fine! -they charge a fraction of the cost and still do quality work if not better. The fact that they (MacHeadQuarters) solved the problem in 1 day and you had a STORE full of people hired specifically to fix issues and you still couldn't do it (I'm pointing to you, Apple Store) tells me everything i need to know. Thank you, MacHeadQuarters!

Very clean location, well stocked, not too busy. Employees were very helpful. I recommend.read more

Staff was helpful and knowledgeable. Great customer service and support …read more The print services desk were very patient.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

All staff extremely friendly, helpful, and knowledgable. This is our 2nd time using their services…read moreand have no reason to go anywhere else in the future.

Wolf's is always great for any computer service. Will always choose them first. Even if it is not a…read morecomplex issue, super helpful and honest.

Quick, efficient, caught several things in my PC build that I couldn't, which made it possible to…read moreget the computer working. Invaluable service for a very low cost. Would definitely recommend!

Excellent service, friendly, and was very helpful in providing service for VHS tapes and VCR…read moredisposal/ recycling. Would recommend this company for any electronic disposal/recycling needs

Excellent experience. The man that helped me was kind and courteous. Grateful to have a quick and…read moresecure way to junk old electronics.

I'll be loyal to this Apple Store as long as it stays in the St Louis Galleria. I wish they'd…read morerelocate to a better space, but until then, I'll still be a regular customer. I don't understand why other customers complain, I have always gotten excellent customer service. Even when I come in with stupid questions or a simple problem, they always treat me with respect and don't make me feel like an idiot. They're patient while teaching me a new skill. When it's time for new iPhones, I no longer go through my cellphone carrier, I come straight to the source and buy mine directly through Apple. I also always give good positive feedback to the surveys I receive after each shopping experience. If I did have a bad one, I'd share that with them too, but it has never happened. I am a fan of this store and proudly give them 5 Stars.

Got it at my appointed time. Everyone was patient and helpful. Couldn't fix my issues but gave it a…read morereally good go.

Drake is great knows what he is talking about and very reasonable priced. I connected with him on…read morethe phone and the service is excellent

Drake was very professional and explained everything. My computer was maxed out with memory and he…read moreadded a 2TB hard drive and it is running amazing. Drake was awesome and highly recommend him!