Excellent service and knowledgeable courteous staff. Will definitely bring any computer issues here in the future.

John L, the manager was super friendly and helpful and was willing to help me with my problems. Highly recommend this place mostly because of him. The rest of the staff is also super helpful and friendly but John went above and beyond to ensure I was taken care of. read more

Our daughter is in college and her laptop has been just fine for these past two years... until a couple weeks ago when the hinge broke... So we needed to find a replacement, which took us to Micro Center. They have quite a selection of laptops (granted, as do other stores). We visited on a nice and sunny Sunday afternoon our daughter's soccer game and some outside activity for me... so we needed a laptop and lunch. While other stores have laptops and other devices, Micro Center has John S. and other great team members to help you. John was very supportive, never pushy, quick to answer questions and very willing to not search for what we were looking for and provide us options. THAT is INCREDIBLY BENEFICIAL - some times you just need someone to help you get to what you are looking for, to weed through the many options and find just what you need. John S. provides that service for us. Separately from us appreciating the service, at least for our daughter's laptop, Micro Center's prices beat the competition. In addition, their warranty program will replace a broken device; had we had it, the broken hinge would have been covered. So you will likely be most happy and pleased Jen you shop Micro Center and get help from John S., and/or any other of their great team members. Thank you Our daughter is in college and her laptop has been just fine for these past two years... until a couple weeks ago when the hinge broke... at first the touch screen did not work, but then it was fine and the damage was just with the left hinge. Unfortunately the extended warranty did not support a repair - we were quite disappointed read more

Went in for a laptop check and came out with a service plan, a fixed laptop, and a new laptop. They are that good. Service was top notch. Garret was behind the service counter, helped and went over so many things! All of our interactions with the service techs, the guy who showed us laptop options, the checkout cashier, everyone. We were there for a while and by the time everything was said and done it was 15 minutes past closing. We felt so bad, didn't expect to be there that long, but they were so great. The store has so much stuff! Something for everyone if it has to do with electronics. And even though it's the parking lot from heck, it is in the far back corner away from most of the chaos. read more

Their website is user friendly to pick out the right equipment. There is plenty of parking in the shared parking lot. The items were ready at the time promised, and It was easy to pick up the equipment. Recommended. read more

A huge store if you absolutely need something right now and can't wait until it's shipped to you by one of the dot coms. Last week, I did some tidying in the Sprinter van and somehow I managed to remove one of the power cords I need. So I popped in to Micro Center to see if they had it. A friendly floor clerk saw me looking around and asked if I needed some help. I let him know what I needed and he sent me to the correct aisle. Yes, that was the right one and I did see what I needed but they're TWICE the price of the ones I can order online and have delivered tomorrow. [Review 589 of 2024 - 292 in Missouri - 21620 overall] read more

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MicroCenter always has what I need when I'm not even looking for it tbh. Older models, to newer ones.. friendly customer service, and intel on new things coming in. I specifically appreciate the Brentwood Location. :) read more

I am always able to find am associate or a com0utwr sqles person to aasist me. Almost always hey are able to provide helpful assistance from locating a cord to helpful thoughts on hardware options. read more

You can order things for pickup, and they usually have it at a competitve price. They have smart people there as well.

Phil N was such a great salesman and helpful person. We came in looking at computers for my husband and he went over various computers and really listen to what my husband needed to find the computer that was best for him. I highly recommend him, and when we are ready, we will be coming back to purchase from him. He showed us all varieties of laptops and computers in our price range, and even some more to give us a better understanding of what we get for our money. Great store with a lot of options! read more

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Micro Center is hands down my favorite store. I love that they have everything I need. The staff is always super knowledgeable and helpful.

I frequent micro center a lot since 2017 between Atlanta, Kansas city and Saint Louis. I enjoy my experience which every location. I wanted to say a special thank you to Matt A at the Brentwood location in Saint Louis, MO. I had brought a friend there to just browse around to help them get an idea of stuff they may want and need. I informed Matt we were just browsing but he still spoke with us, and explained everything to us with kindness, respect and the same care as if we were making a purchase. we were looking for stuff to possibly make a podcast. thank you Matt A very much. I know your time is meaningful and I thank you for sharing it. sincerely Jason Nelson of Focus on the Funny LLC read more

Micro Center deserves kudos for their patience and dogged persistence in getting me a functional laptop. I can't recommend them highly enough. John the tech manager and Quinn the technician were especially helpful. It is wonderful to experience such high quality customer service. -Lucy H read more

I have bought multiple laptops and used Micro Center's consulting. Help is knowledgeable and very helpful and polite. It is easy to book appointments online and scan the barcode when at store. Names appear on board with wait time. read more

incompetent technical support team that will damage your equipment. We brought in a Mac under applecare warranty that had been kernel panicking, the logs indicate this is a hardware issue with the graphics card. While we absolutely could replace or upgrade this ourselves, warranty means this should be taken care of for us. Their Apple 'tech' Thomas ran 'extensive tests' (it had been less than 24 hours since we brought it in) and said he didn't find any issues. He said it was a software issue, which is NOT possible as the OS had been reinstalled multiple times, and recently by Apple themselves. the kernel panic specifically points to a hardware issue. When you are incapable of finding the root cause of an issue, do not lie to your customer. I understand you can only replace hardware if you see it has failed tests, however GPU's don't give a pass or fail in testing, they should be stress tested for multiple days (not just a few hours) to try and reproduce the issue. And asking if we'd like to pay $100 for you to reinstall the OS? seriously... CMD - R will do this for you and is built into macs. Nice try selling us something that would never have fixed the issue though. Don't support Macs if you don't have suitable staff for it. On top of all this, when we went to go pick up the Mac Pro it had been damaged - deep scratches on the side after their employee put it on its side and dragged it while trying to find the serial number. Just an all around inexcusably bad experience. read more

I cannot say enough good things about my experience at MicroCenter, thanks to Seth! As someone who is not a tech person, walking into the store felt a little overwhelming at first, but he completely turned that around. He was incredibly knowledgeable, patient, and explained everything in a way that even I could understand. Not only did he help me find exactly what I needed, but he made the whole experience fun with his great sense of humor. Seth made my life better and MicroCenter is lucky to have him read more

This store made me believe in brick and mortar again. I've always been an online PC part buyer but I bought almost everything in this store this time. It's just easier to find rare parts here. Great staff. read more

Techie looking for deal and reasonable price, great experience, Thank You Microcenter Brentwood!!!

I drove nearly 30 mins to come to the only Micro Center & glad I came. I was looking for a new phone & this employee was 100x more informative vs AT&T, Verizon or Apple (YES APPLE). He wasn't pushy at all. Shane M. Is the by far the most knowledgeable one of all employees, he showed me the camera functionalities & I will certainly suggest anyone looking for an iPhone, iPad, earbuds or laptop - go to this guy. He's not pushy at all. *I went to the Verizon store across the street & left because they were so rude. Kudos to the staff here at M.C -- THANKS Shane - Apple product guru read more

Micro Center - Tons of iPhones & Samsungs - Electronics Near Me - Brentwood, Missouri

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Misogynistic. Why charge $5 more for a case JUST because it is pink? Yes this actually happened. Makes me rethink my future purchasing decisions. read more

On their website, they are an Apple Repair station so I made an appointment for a battery for my iPhone where it even gave me the price for it. When I went in for my appointment, the young man said oh our Apple guy didn't show up today and we don't really do this, I stated it says it on your website and I don't know anything about that. I had to login and I see now that they posted that I never even showed up. I am more than frustrated and will never go there again for any reason. read more

Micro Center - Electronics Near Me - Brentwood, Missouri

I went in to see if I could get some help with a school project. I went to the knowledge desk, was told they couldn't help. I'm assuming because my project seemed too complicated, which was fine. However, when I attempted to ask if they knew where I could find a specific item, they interrupted me multiple times to tell me they don't do that there. Find items in their own store? He told me to find an associate so I went to the back of the store, where the guy was helping someone find something on his computer but when I asked, "Nope! Nope. We don't have those. Nope." Again, I was interrupted. I found the items I was looking for but, unfortunately, they didn't have the specific one I needed, which is fair. They wouldn't have known that based on the nothing I was able to say. I didn't enjoy my experience. I just needed some help and, to be honest, a little kindness today. No wonder there weren't that many young women in that store. read more

Micro center is a bastion of competency in the land of Best Buy's and Target electronics sections that make you want to stick a sharp stick in your eye. I am always helped promptly, the staff is knowledgeable and my wallet is always lighter after I leave this store. For perspective, I live in defiance and will drive to MC to avoid the headache of purchasing anywhere else. read more

Their internet size of computers is amazing and good to go to get a computer And love how they have everything u need for computer like ethernet cable and length of sizes for a computer getting new screens monitors and the whole nine yards I would love if they do rent to own font remember if still do. read more

Due to COVID I missed the out of pocket paid for additional warranty by Three days. The Micro Center location technician did to my surprise , leave to ask a upper management Service manager Erik if a extension could be possible, he said NO. read more

Micro Center - I believe that means me unfortunately they do not do is what the sign says - Electronics Near Me - Brentwood, Missouri

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beware. They lie about the quantity of items they actually have available in the store. I ordered two drive connectors and put them in my "list" so I could look at them and make sure they were correct before I purchased them. Online it said they had two available. I selected those two, added them to my online cart. About an hour later I got to the store and was led on a wild goose chase by employees who couldn't find my items and apparently lied to me and said they were not in stock. I p ulled out my phone, loaded up my list and showed them that two were listed as still being available. I couldn't find them and merely needed to be shown where they were. The employ lied again and told me there were none in stock. read more

Lexi is a g! We came in looking for an Xbox series S and came out with the X!!!!! Unbelievably hard to come by and we got here right here. My boyfriend and I were wondering around the store looking for that and printer ink. When I found the ink, she approached us. The store had just opened and there were about 20 people waiting outside to get in. She asked us if we needed any help, she took out a device to check, and came back about 5 minutes later with the X instead of the S. It wasn't what we were looking for because of the supply chain issues and jacked up prices, but we couldn't say no. She also helped confirm that the ink was the right one for our printer. 10/10 would recommend!!! read more

I ran into Micro Center to replace two CPUs at work on a Saturday evening. I was in a hurry and I wanted to be finished and of course I wanted them there on Monday morning. I had already been to an Office store and their selection was abysmal. When I walked in one of the salesmen made eye contact. I said can you please show me your most inexpensive computer with 16GB of RAM? He did and about ten seconds later I said I'll take 2 please. I think he was excited it was that easy. The most treacherous part of the experience was waiting in line to pay and then schlepping these out to my car on my own. I got it done but $1400+ later it would have been nice if the cart wasn't rolling away while I was trying to heave them into the car at just the right angle to fit under my soft top. I hope to not have to go back but if I have to I would. read more

I spoke with Ben today from the store management. He was EXTREMELY helpful and made sure that my concerns were properly dealt with. He helped to find my rebate amount, refunded it to my card (kudos for this btw), and also offered to personally escort me through store when I came back in the future. Also, he noted that he would look into the issues related to the 2 employees mentioned in my review. For the management alone, I highly recommend. Will be back in the future. read more

I took my computer in for some diagnostics after getting a few blue screens. I made an appointment online via their website but still had to wait in line when I arrived with people who did not have appointments. I found this pretty annoying as I had meetings later in the day to attend. Basically don't bother making an appointment I guess? They should just get rid of this feature. Try to go when they aren't busy because the lines were pretty long. It took 30 mins to be seen (20 mins after my appointment time). It's just first come first serve. The rest was a great experience once I reached the desk. The staff member who helped me was absolutely wonderful, ran quick diagnostics on my laptop and talked me through possible fixes. This initial assessment was free, which I appreciated. He talked me through my options and I didn't feel like he was just trying to charge me. He was very honest and straightforward. I was worried they would try to get me to spend a bunch of money (kind of "woman at a mechanic" vibe) but it wasn't like that at all. He didn't rush my questions either. Wonderful experience, minus the long-ish wait time given that I had an appointment. Would be a 5 star review if I could've been seen at appointment time. read more

Had a great experience here customizing a new pc! Jabril was awesome with helping me pick out parts, and was very patient with me. Everyone I talked to was helpful and answered my questions and any concerns I had. Big shout out to Josh for constructing my PC, very professional and the build looks unreal! Thank you! read more

This is definitely my favorite brick and mortar computer store. While I was building my most recent gaming PC, I decided I wanted to support my local Micro Center and purchase all the parts locally instead of ordering from the online retailers. I thought this was going to be a little more expensive, but that wasn't the case. Micro Center either had the same prices, or the prices were even a little lower! I was able to easily find all the hardware that I spec'd out. I did have a few questions, and it was really helpful going in and asking the employees. The employees were really knowledgeable and provided good suggestions. I was able to ask them very specific questions like, "I'm trying to decide between the B450 or the B550 chipset," and they immediately knew what I was talking about. Another plus in buying locally was the ability to make exchanges right away, no more shipping your part(s) back. I had some faulty memory in my most recent build, and I was able to go to the store the next day to get the memory exchanged immediately. This would have taken at least a week if I had ordered my parts online. Also with Covid, Micro Center has been doing the good job with sanitizing the carts and asking customers entering to use hand sanitizer. Masks are required to enter. Here are a few tips if you are going to Micro Center: - Get there early, as soon as they open if you can. The parking lot gets full really quick, and if you have questions it gets pretty busy around noon so it may be hard to find an employee to help you. - Don't be afraid of a the long line. On one of my visits, the line was almost to the build a PC station in the back. The line moved really fast though, I was probably at a register in about 15 mins. I'm so glad there is a Micro Center close by. I'll definitely be back and would highly recommend this store for anything technology related. read more

Great place for all of your computer needs.....maybe. I came here thinking I could find a graphics card (yeah right) during a chip shortage. Of course I knew it was too good to be true and was unlikely not available. Anyways, store has a ton of stuff! If you need anything computer, TV, electronics in general related, micro center is the place to go. Plus what's great about this store and location is that there are a ton of employees that are in the floor and can help you out. Finding help here is definitely no issue! read more

Micro Center - Electronics Near Me - Brentwood, Missouri

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1. Prices are too high. I think you pay more to have more options. 2. Sales people roam the floor like vultures ready to pounce. Very uncomfortable atmosphere. 3 They speak in their own language not In customer language. read more

Huge stock, good prices, great service, great tech service. Brett did an excellent job of listening, analyzing, troubleshooting, and fixing the problem --getting the Internet working again. He also updated relevant drivers. And he was good-natured, genuinely helpful in attitude, as well as competent. I much appreciated his service and got a very positive impression of the store from his comments, help from other workers while waiting to be called, and browsing through some of the aisles. read more

Good stuff there , lastly i buy ram DDR3L 8x8 (16GB) works well and easy installation, and buy the Sony headphone goods too works well

If you build your own computers, this is as good as it gets. Fry's is gone (St. Louis never had one anyway). CompUSA? Gone. Best Buy is a ghost of its former self. Newegg has been sketchy since they got bought out. MicroCenter is as solid as ever. The only downsides to shopping here are the outrageous sales tax and the horrendous Brentwood Promenade parking and traffic. read more

Make sure you watch the cashiers like a hawk if you're purchasing anything with a serial number, they scanned the wrong one when I purchased a GPU years ago and caused all sorts of issues for their silly trade-in program. The employees ended up treating me like I was the one who made the mistake instead of the store employee. Not a pleasant place to shop one bit and the employees are doing a really good job of making an uncomfortable atmosphere. You'll find more helpful people on Ebay. read more

The service desk is great!!! Helped my son with his computer (Dad doesn't have a clue). Justin took his time explaining some "computer stuff". read more

Micro Center - Service Desk. - Electronics Near Me - Brentwood, Missouri

I have had exceptional experiences over the years. They have always been knowledgeable and friendly. Repairs have been Filipe's right the first time ans purchase of computers and accessories has been pleasant and frictionless. I recommend asking the team on the floor questions, they usually have the right answer for you. read more