Zmana is by far the best security company. Prompt, Attentive , Efficient, great products. Company…read moreowner Kevin has always been knowledgeable and proactive. Carly's (manager), customer care is always prompt and responsive. Technician David, professional and diligent.

Outstanding Home Security System - Total Peace of Mind…read more I've been incredibly impressed with this home security system from day one. Setup was straightforward, the equipment feels high-quality and durable, and the entire system just works exactly how you'd hope it would. The app is intuitive and easy to use, whether you're checking in while away or managing settings at home. What really stands out is the reliability. Alerts are fast and accurate, and the system provides a strong sense of safety without constant false alarms or glitches. Customer support has also been excellent--responsive, knowledgeable, and genuinely helpful, which makes a huge difference when it comes to something as important as home security. Overall, this system delivers exactly what you want: peace of mind. It's dependable, user-friendly, and clearly designed with real people in mind. I would confidently recommend it to anyone looking for a trustworthy, high-quality home security solution.

RJ, Patrick and Roger were so great to work with! The cameras and the NVR with the monitor work…read moregreat and they installed my wired doorbell cam that I bought at no extra charge since they were doing everything that same day. They really have gone above and beyond to make sure we were completely happy and satisfied for what we paid for. I highly recommend them to my friends and family!

Great cameras and very reliable. Infrared works well at night. I liked the 8 cameras initially and…read moreprofessionally installed that I decided to add 2 more cameras so that I could get all areas covered around my property. I decided to get a larger monitor so I bought a 42 inch TV to get e better view. The mobile app is very user friendly and I am able to allow a family member to have access to my camera as well. bell. Sometimes it's hard to contact them.

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

Best shop and services hands down I been going to these guys for years now and have never been…read moredisappointed

2 star bec the alarm system worked but.... 1. If u need…read moreservice or troubleshooting, the number you call us a mainland number. 2. Appointments are not within the week. And lastly but more importantly, 3. If u need to cancel service, I hope you are safe enough to cancel the service well before the time you actually need to cancel. Calling that mainland number will put u on hold for 5-54 or more minutes as well as you will be transferred to many reps. They'll ask you if you want to transfer the service. "No, I want to stop service." Very frustrating. I started this process a month before I needed the service stopped. But because I was unable to stop service, I had to pay for an extra month. The house has been sold as of 8/4/23 yet they will stop service only as of 8/11/23 bec they finally found one of my first emails. Of which I did not receive a reply from. Their practice for stoping service is an obstruction to the consumers rights. The phone reps don't know what to tell you what to do or who to email to cancel service. I had to search all over their website and emailed several and even mailed in letters. But if you persist and research, you will finally find the correct person who supposedly will tell u what to do to cancel the service. I told the person that ADT needs to train it's phone reps and that a consumer should not have to go through so much hassle. Good riddance ADT! In response to ADT request for info... LOL. You took less than 30 minutes to respond to my review. You go research my complaint. I have been on telephone holds for hours w ADT and will not give you anymore of my time. Where on your website is there instructions on cancelling g service. None. Call customer service? That's a laugh.

the main company is horrible. watch when you sign up. they don't tell you that you can't cancel…read moreyour monitoring service. i signed up for it over 5 years ago and never got any notice of renewal. I complained about the monthly monitoring service costing over $50 a month which is higher than any other alarm company. monitoring with no video or any extras. Then they said I have a contract...i didn't have one. I never saw any renewals and I never agreed to it. if I did how were they able to play around with the costs without telling me and getting me to agree. now i have a collections company calling me. I was also suppose to get signed every year. I called 5 times and still don't get them. They finally told me they had the wrong address???? so who's house where they monitoring??????? OVER PRICED AND NOT WORTH IT ....

Russell of DAT is AMAZING and if you ever need a new alarm system, I definitely recommend giving…read morehim a call! I initially called Russell only to inquire about installing cameras at my home and after helping me purchase an awesome camera system that was on sale, he asked if I wanted to upgrade my 6-year old alarm system. Any sales representative would not spend countless hours talking to or texting their client from 8 am to 9 pm on Saturday and Sunday, but that's exactly what Russell did because I had so many questions about his system. After finding out that my company's "new" service call price was $200 for a minimum of 1 hour, it was a no brainer for me to switch to DAT when they offer $59 service calls and lifetime warranty on standard parts. A big mahalo also to Eddie who installed both the cameras and alarm system. Eddie took the time to point out exactly where the cameras should be placed so we could get the maximum coverage for our home. Eddie's workmanship is the best I've ever seen! I am so fortunate to have found Russell of DAT to protect my home. Mahalo Russell!!!

I had a very weird interaction with Russ - but is what came of it that honestly shows this business…read moreis legit and so very professional. I had just moved into our new home, unfortunately my husband wasn't home, I was in my pjs half asleep at 8 pm. And a gentleman rings my doorbell. While I found it odd, he initially explained he was in the neighborhood for another client and it didn't workout, the conversation was okay but then Russ was speaking very fast and for many reasons that evening I felt slightly pushed. I think I just started being nervous of being alone and slightly sketched out as I began thinking like who does business door to door that late? So I signed a contract to get the conversation over with. Fast forward 24 hours later I couldn't stop thinking of the interaction and regretted not having done my research and feeling more like it was our choice. Thus, I texted Russ and explained my feelings. What a relief and honestly amazing experience to have a businessman so kindly respond understanding completely and apologizing. I sincerely respect that level of professionalism and tact more than anything. He cancelled the contract without penalty and understood where I was coming from. As if that wasn't enough he stopped by our home post conversation to deliver orchids to our family as an apology. I'm beyond impress with this level of care.

Great service: clean and quick! Responded immediately and did the job that day After a Costco…read moreinstallation got postponed twice! Recommended for tv install/ mount professional.

Bought a second hand stereo system hooked it up no sound. Called these guys to check it out told…read morethem everything I did and went through the set up to see if they could help me. They checked through everything I did they said everything looked right. They called in their master tech, he came in with a condescending tone he questioned me about my system and how I wanted the system to run. The master tech unplugged some wires and said the receiver is broke and he can't do anything else about it. They charged me $224 for that. So I was sold a broken receiver for $380 and $224 to confirm it was broken, a $604 dollar loss. They said , "call us when you get a new receiver." I asked, will you install it for what I paid today? Thinking since he was charging me for an install but did really install anything. He was like no, I will charge you again.

I've been looking for a person that installs security cameras for my home if I purchased the…read morecameras from Costco or Amazon etc. Coincidentally, found McShane Mounting on Yelp by reading people's reviews that he installs security cameras too and not only installs TV's. I inquired and got an immediate response from Emmett McShane, owner. Based on my description of work, he was able to provide a quote and his availability to do the installation. He was great, efficient and very knowledgeable. My cameras work great! After talking to him about other services, I'll be hiring him to replace some light fixtures too! Thank you Emmett!

I highly recommend Mr. McShane for any TV and soundbar mounting needs. Scheduling was simple and…read morehassle-free, and the entire installation process was smooth and professional. As a small business owner with over 8 years of experience and countless mounting projects under his belt, Mr. McShane came fully prepared with all the right tools and equipment. He not only completed the job efficiently but also provided expert advice on the ideal placement of the TV, proper height and distance from the seating area, and optimal angles for the sound system to maximize sound quality. His attention to detail made all the difference. I had consulted with a few other services, but quickly realized they lacked Mr. McShane's level of expertise. Some even suggested using improper mounting anchors and offered suspiciously low prices, which concerned me about the quality of their work.Mr. McShane's pricing is fair and well worth it for the peace of mind and craftsmanship you get. He was punctual, easy to communicate with, and clearly takes pride in delivering a lasting, professional installation. I will definitely be hiring him again for additional projects, including mounting two new fans and a light. Five stars -- highly recommend!

Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

Worst company ever. Service terrible. Poor response. On hold forever. No technician available.read more

Do not use this alarm system. Horrible service, along with bad customer service…read more My mom got scooped up by one there sales people in the area couple years shim and thought it was a good idea to have. Which makes sense to a point. They got her to sign a 2 year contract for $50.00 a month. So she did the two year contract at $50.00 I had my mom add me to the account to be the administrator of this account so I can monitor this account. After the two years was up, I asked to cancel out, because it was too expensive, and the service is literally worthless. I had two false alarms, and a false fire call to the house. Also another one while on vacation too. Couple days ago the panel malfunction and it tripped the alarm. Cops came to the house thinking it was a burglary and the cops were asking if we're ok. I told the cops that panel want working, and Vivint went ahead and called the cops saying a burglary in process. No door or any signs of any break in at all . Comes to find out about our panel is outdated and they need a newer module so this don't happens again . Talk about bad business practices to make you buy the more expensive unit to keep there service. End of story, dint use or recommend this service to anyone including my enemies too .