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    Aloha Alarm

    3.9 (134 reviews)
    Closed 8:00 am - 5:00 pm

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    5 months ago

    Helpful 1
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    8 months ago

    Great alarm company we've been customers for over 5 years no complaints great customer service.

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    9 months ago

    Business owner information

    Photo of Krystal B.

    Krystal B.

    Helpful 1
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    Photo of Shari S.
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    11 months ago

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    Krystal B.

    Helpful 1
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    1 year ago

    Helpful 3
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    1 year ago

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    2 years ago

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    2 years ago

    Helpful 3
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    2 years ago

    Helpful 2
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    7 years ago

    Helpful 9
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    7 years ago

    Helpful 5
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    3 years ago

    Helpful 0
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    4 years ago

    Helpful 1
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    3 years ago

    Installer is knowledgeable of their products, work is done professionally and technicians is available for any trouble that comes our way.

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    2 years ago

    Helpful 0
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    Photo of Kehau Y.
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    4 years ago

    Helpful 4
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    4 years ago

    Helpful 1
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    4 years ago

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    Krystal B.

    Helpful 3
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    Photo of Josh S.
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    3 years ago

    Techs are amazing! They did everything with the utmost professionalism. Installed like true professionals.

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    3 years ago

    Helpful 3
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    3 years ago

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    3 years ago

    Helpful 3
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    Photo of Pat F.
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    5 years ago

    Business owner information

    Photo of Krystal B.

    Krystal B.

    Mahalo Pat. We appreciate your kind words.

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    6 years ago

    Business owner information

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    Krystal B.

    Helpful 5
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    Photo of John K.
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    7 years ago

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    Krystal B.

    Helpful 2
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    6 years ago

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    Krystal B.

    Helpful 6
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    Photo of Wesley A.
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    5 years ago

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    5 years ago

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    Krystal B.

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    6 years ago

    Business owner information

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    Krystal B.

    Helpful 1
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    7 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Helpful 3
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    6 years ago

    They have the quality and the professionalism to last generations in Hawaii. Never a disappointment. I highly recommend.

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    6 years ago

    Helpful 1
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    3 years ago

    Helpful 2
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    4 years ago

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    4 years ago

    Helpful 1
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    Photo of Brown B.
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    9 years ago

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    Krystal B.

    Helpful 3
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    Photo of Russ A.
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    8 years ago

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    Page 1 of 4

    Ask the Community - Aloha Alarm

    Hi. Does your company have 24 hours monitoring service for the commercial place? If you do, Is your company's 24 hours monitoring center located in Hawaii?

    Hi Wol. Yes we do provide 24hr monitoring service for commercial and residential. Our station is not located in Hawaii. There is only 1 monitoring station in Hawaii. Hope… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Aloha Alarm

    First of al!, Titus the owner called me within a minute of my leaving a message for his company on Yelp.

    Mentioned in 30 reviews

    Read more highlights

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    ADT Security Services

    (13 reviews)

    11 year customer (without any problems) In need of a sensor replacement and new yard signs since…read moreNovember 2023. Unfortunately I agreed into an additional one yr contract with a locked in price. I have spent an unreasonable amount of calls and time on hold (phone logs of over 5 hrs) without any resolve and complete run around. Bottom line: there is no local technicians or local representatives who can deliver these items, no shipping to Hawaii. ADT will not allow a mainland delivery to another address. Repeated promises, agents who read from a script, call backs without solutions... They have no local support and can not provide ANY service here in Hawaii. No choice but to report to the BBB and change companies. ZERO stars- consumers beware!

    ADT is a predatory business. Once you sign the contract they bill you for services that your house…read moreis not setup for. On top of that, they do not answer our multiple calls/text messages AND they want us to pay $1682.53 to cancel their crappy service! We recently bought a house and the previous owners used ADT so we thought it would be convenient to just reactivate the service. We signed the contract to reactivate the previous service on 7/14/23 with Fred Jubrail. He said he can have a tech come out on 7/25/23 to reactivate the system (never mentioning that cancellation of the contact has to occur in a 3 days window from signing. Sneaky!) On 7/24/23, ADT send a confirmation reminder but the timing is wrong. We scheduled for 12-4pm and on the confirmation they said the tech will arrive 8-12pm. We don't live at the house yet and it was on a weekday, so we have to set aside time to meet the tech there. I had to call ADT twice to rectify the situation, they said OK the tech will come from 12-4p. Day of, the tech completely missed the window and comes at 4:30p (but was very apologetic and kind so we figured we would let this slide). He ends up confirming that we are paying for video services but none of the cameras on the propriety are from ADT. This means ADT was charging the previous homeowners for video service too that they weren't hooked up for! Later that night, my husband and I get 20+ notifications about all the motion sensors being activated. It's like an onslaught of fake alarms (house is still empty so nothing should be triggering it). Seems the motion detectors are too sensitive or faulty. The next day I sent a message to Fred Jubrail who had promised to be my point of contact for any ADT issues, regarding the camera issue and the overkill of alarms, but never received a response (text on 7/26 and again on 8/2). I called him, no answer. I tried the area manager and the region manager, none of them answer and one of them doesn't even have a voicemail setup for his work phone. I'm being ghosted by these scammers. At this point I call ADT directly trying to cancel my service because nobody is providing any type of service. I was on hold for 45 minutes to even speak to a rep who then told me it's $1682.57 to cancel the contract since it's been over 3 days from the signing. She can't even transfer me to a supervisor and can only promise a call back in 24-48 hours. This is unacceptable and dishonest! I can't believe a business is run like this and I'm going to pursue legal action if necessary. I filed a complaint with the BBB if they do not cancel my service.

    Blue Shield Security - Mobile Surveillance System with built in Solar Panels. Cut your overhead and get these towers watching 24/7 with live look in.

    Blue Shield Security

    (8 reviews)

    Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

    Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

    APN Alarm Company - Takes forever to answer. Still waiting.

    APN Alarm Company

    (97 reviews)

    Been a customer with them for about 10 years. Started the cancelation process only to be notified…read morethat I'm in a 5 year contract. When we upgraded our panel 2 years ago we unknowingly signed a contract for 5 years under the impression we were signing for the new equipment. The only way to cancel is to pay out the remaining years of the contract. Don't sign anything and never give them access to auto payment.

    A month later, and I get an invoice. So I had to call to ensure my stuff is cleared regardless of…read morebeing reassured that it was when I spoke on the phone with Zach on 4/1. While I did receive a refund for the bill not supposed to be charged on April I had a feeling something like this would happen so I asked my bank to block charges from this company. 5/9 This morning I spoke with Norma who cleared the invoice that remained there and ensured that I wouldn't be notified any longer. Let's hope that is so. Again, while in the intention is that jobs are completed and to provide customer service, it seems this company has a tough time completing that. It's truly unfortunate because they have potential to do so but based on my own experience and reviews that precede me, it isn't a priority to improve the customer service they provide to be seamless and at the very least, THOROUGH. Shame. Attached are photos of my correspondence. As someone who's moved off island already and took care of business early on to prevent this, this truly shouldn't be happening. I did my part. DO BETTER. Please. This is a sign from here on out to just stick with Ring and avoid using headache private alarm companies such as these.

    McShane Mounting - Outdoor Tv mounting! #Tvmount #TVinstall #smallbusiness #locallyowned #Oahu #Hawaii #Kapolei

    McShane Mounting

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    I've been looking for a person that installs security cameras for my home if I purchased the…read morecameras from Costco or Amazon etc. Coincidentally, found McShane Mounting on Yelp by reading people's reviews that he installs security cameras too and not only installs TV's. I inquired and got an immediate response from Emmett McShane, owner. Based on my description of work, he was able to provide a quote and his availability to do the installation. He was great, efficient and very knowledgeable. My cameras work great! After talking to him about other services, I'll be hiring him to replace some light fixtures too! Thank you Emmett!

    I highly recommend Mr. McShane for any TV and soundbar mounting needs. Scheduling was simple and…read morehassle-free, and the entire installation process was smooth and professional. As a small business owner with over 8 years of experience and countless mounting projects under his belt, Mr. McShane came fully prepared with all the right tools and equipment. He not only completed the job efficiently but also provided expert advice on the ideal placement of the TV, proper height and distance from the seating area, and optimal angles for the sound system to maximize sound quality. His attention to detail made all the difference. I had consulted with a few other services, but quickly realized they lacked Mr. McShane's level of expertise. Some even suggested using improper mounting anchors and offered suspiciously low prices, which concerned me about the quality of their work.Mr. McShane's pricing is fair and well worth it for the peace of mind and craftsmanship you get. He was punctual, easy to communicate with, and clearly takes pride in delivering a lasting, professional installation. I will definitely be hiring him again for additional projects, including mounting two new fans and a light. Five stars -- highly recommend!

    ADT Security Services

    ADT Security Services

    (27 reviews)

    2 star bec the alarm system worked but.... 1. If u need…read moreservice or troubleshooting, the number you call us a mainland number. 2. Appointments are not within the week. And lastly but more importantly, 3. If u need to cancel service, I hope you are safe enough to cancel the service well before the time you actually need to cancel. Calling that mainland number will put u on hold for 5-54 or more minutes as well as you will be transferred to many reps. They'll ask you if you want to transfer the service. "No, I want to stop service." Very frustrating. I started this process a month before I needed the service stopped. But because I was unable to stop service, I had to pay for an extra month. The house has been sold as of 8/4/23 yet they will stop service only as of 8/11/23 bec they finally found one of my first emails. Of which I did not receive a reply from. Their practice for stoping service is an obstruction to the consumers rights. The phone reps don't know what to tell you what to do or who to email to cancel service. I had to search all over their website and emailed several and even mailed in letters. But if you persist and research, you will finally find the correct person who supposedly will tell u what to do to cancel the service. I told the person that ADT needs to train it's phone reps and that a consumer should not have to go through so much hassle. Good riddance ADT! In response to ADT request for info... LOL. You took less than 30 minutes to respond to my review. You go research my complaint. I have been on telephone holds for hours w ADT and will not give you anymore of my time. Where on your website is there instructions on cancelling g service. None. Call customer service? That's a laugh.

    the main company is horrible. watch when you sign up. they don't tell you that you can't cancel…read moreyour monitoring service. i signed up for it over 5 years ago and never got any notice of renewal. I complained about the monthly monitoring service costing over $50 a month which is higher than any other alarm company. monitoring with no video or any extras. Then they said I have a contract...i didn't have one. I never saw any renewals and I never agreed to it. if I did how were they able to play around with the costs without telling me and getting me to agree. now i have a collections company calling me. I was also suppose to get signed every year. I called 5 times and still don't get them. They finally told me they had the wrong address???? so who's house where they monitoring??????? OVER PRICED AND NOT WORTH IT ....

    Aloha Alarm - securitysystems - Updated June 2026

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