I'm leaving this review because my experience with A1 Lock and Safe left me feeling taken advantage…read moreof, despite my best efforts to communicate clearly and act in good faith. I was locked out of my home and called to see if they could help. I was told they were about 30 minutes away and that I would receive a call 10 minutes before they headed my direction. Before receiving any follow up call, I was able to get into my home on my own. I immediately called back as a courtesy to let them know they did not need to come out. At that point, I was told they were five minutes away and that I would still need to pay because they were already "here." This directly contradicted what I had been told earlier. During the same conversation, I was given multiple different timelines, first that they were five minutes away, then that they were ten minutes away, while also being told they were "already here." The conversation quickly became uncomfortable. The person I spoke with raised their voice in frustration and insisted I pay for a service I did not receive. When I pushed back respectfully and explained that I had called before being notified they were en route, he framed a 50 percent charge as a kindness. Wanting to end the tense exchange, I paid. I regret that decision. I feel sick knowing I paid for something I did not need or receive, especially when the situation was caused entirely by poor communication. This experience felt less like customer service and more like pressure. I cannot recommend this company. Clear communication and fairness matter, especially in stressful situations like being locked out of your home, and this experience fell short on both.

Don't like leaving a negative review however My experience…read morewith A1 service was not good. they came looked over and started the job said they would be back afterwards there were a couple no shows or a couple of morning calls of on the way but only to show up late in the afternoon.always excuses. After the 5th day he again promised to complete the work in my car he ask for more money of the original quoted price and threaten to keep my parts and leave the car disassembled . I paid the additional $$ cost just get my parts and car back together and to get rid of this guy

I hired Cochran Electric to install a 240 volt Tesla EV charger at my house. I'd called a couple of…read morethe companies recommended by Tesla, and Cochran's price was nearly half the cost of the "recommended" electricians. The charger worked perfectly for several months, until it started tripping the circuit breaker every time we charged the car. I called Cochran, honestly just for an idea of what might be causing the issue. They sent an electrician out the next day, he determined it was a bad breaker, replaced it free of charge and it's been working perfectly since. Sadly , that kind of "service after the sale" is hard to come by these days, but this company, including the office staff and the electricians, clearly make an effort to keep their customers happy long term. I honestly couldn't have been happier with either the initial installation or the follow up, I'm definitely a customer for life.

Absolutely great workers I do recommend them because of the workers! It's a little rough when you…read morehave to call in but getting beyond the receptionist you're good to go!

I have used them a few times and they have been amazing. Great work at a reasonable price. I…read morecan't recommend them highly enough

Stein Electric does not service Generac generators. CRG now does this work. They serviced my new…read moreGenerac that was installed improperly (missed one wire that goes to a neutral bar) They were here for less than 2 hours and charged $365.00. Just added one wire to the existing wiring harness and taped it up with white tape. Not too happy.

Stein Electric installed my generac generator in 2016 and it has worked seamlessly ever since the…read moreperfect install. Every year they perform maintenance on the equipment at extremely reasonable prices. They are always courteous on the phone, appointments are set up in a timely manner and they are on time. Friendly family owned service and they treat you like family. Respectable, honest and trustworthy which is rare nowadays but it still exists at Stein Electric.

We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

I called Steele for Warranty Service on my AC unit in July of 2023 after their initial install a…read morecouple years ago. The tech came out and accidentally broke my disconnect so he said he would "put in a ticket" to have someone come out to repair it. The scheduling lady called me a few days later and scheduled a tech to come out to the house and the tech came and replaced the disconnect and left. I then received via email a $175 bill. I called and left a voicemail to inquire with no response the next morning then called again the next day and was told "Tom Jr" would handle but was not there and would call me back to discuss. By this time I decided to have my husband handle this. Tom Jr stated he was charging us $175 for what his technician came out and broke! At no time we're we given a quote for the work or knew what the cost of repair would be - since Steele damaged our property we thought they would do the right thing and repair what they damaged - NOPE - Tom Jr (Steele) called it a "miscommunication" and argued to no end. This was shady dealings and not the way to run a stand up business. In the end, my husband had to fight for what was right and Tom Jr said to "throw out the bill" and hung up on my husband. If you are looking for Customer Service from a Heating and Cooling Business, LOOK ELSEWHERE!! Once you spend your money on a full heating and cooling package like we did, they're done with you.

Most professional and customer focused ... will work with them again if needed and highly recommend…read moreto others

I hired Aaron and his crew to stain the exterior of my log home. This is a large, complex job that…read moreneeds to be done right. Aaron and his crew pulled it off without a hitch. Aaron himself is professional, thorough, and (most importantly) trustworthy. His crew showed up on time, did great work, and cleaned up after themselves. The finished job is very much to my satisfaction. I could not have asked for anything better. They have certainly earned my trust for any future projects.

We hired Slater Painting to patch and paint the main level of our house. Matt made a great first…read moreimpression with a prompt returned call and on-time arrival for the bid (which was in-line with others I received). I was very impressed with the crew. They were punctual, polite, moved through our home with care, and worked well together. The job was handled with great attention to detail in every way. They cleaned up (vacuumed thoroughly and tidied up tools and space) at the end of each day. There was excellent communication and they handled changes with grace and speed. The finished job is absolutely beautiful. Highly recommended!

I had some scratches on cabinets repaired. They are beautiful. They look brand new. Highly…read morerecommended!

We've been customers of Haligus for quite a few years. We recently had new extensive landscaping…read moreinstalled and Kevin and crew changed zones, moved and added heads and installed a drip system. There were a few hiccups along the way, but they managed to find and fix the problem. This is a small business and patience is sometimes needed, but they've always fixed issues with our system.

After several quotes for a lake side sprinkler installation I decided to go with Haligus Sprinkler…read moreSystems. The job was completed on time as promised and passed my stringent expectations. The owner made sure I was satisfied and has since contacted me to confirm that the system is still working as it should. Due to the experience I had with my sprinkler system, I have recently hired Haligus to fertilize my lawn. I now have a lawn that looks like a professionally kept golf course, thanks to Haligus.