It's difficult to find a guy like Andre at Gadget Guys Tech - who is dedicated to solving the…read moreproblem, is dependable, responsive and so good at explaining what the tech issues are- plus he is so patient! he worked on solving my folks' landline phone problem -- and we are so thankful we found him!!

My iPad wasn't holding a charge very well and eventually stopped charging altogether. I searched…read morefor a local repair business since the device was no longer under Apple Care. It was a stroke of luck that I found Andre at Gadget Guys Tech! The service was professional, quick, and affordable. He replaced the battery and my iPad is just like new. Highly recommend Gadget Guys Tech for your technology repair needs.

Avoid these guys…read more I'll try to write this as objectively as possible, as I dislike reviews that are obviously based more on emotion than service. My motherboard, and therefore computer, broke on my laptop while they had it. This was after saying they had fixed the issue it was brought in for (loose power jack) twice, only to find out on getting home they hadn't fixed anything. They have repeatedly refused to admit any possible fault, instead saying that the motherboard must have "been weakened" before I brought it in despite the fact that it was working perfectly. That, while a faint possibility from what I've researched, is extremely unlikely and seems to be a common excuse used by disreputable shops to pass blame for a faulty repair onto the consumer. Regardless, most shops will at least try to find an amicable solution and work with the customer, rather than bluntly saying that any damage that occurs while they have your machine is not their fault. I assumed they must carry insurance for issues like this, and was told that they do not. If something happens to your computer or they do something to it, they will pass the buck to you. I asked if they would at least apply the $90 I'd already spent on the repairs they'd done (that led to the bricked motherboard) on their $150ish motherboard installation charge (you then supply the motherboard) and they even refused that, saying they performed services - even though these services destroyed my laptop. This is unacceptable for any business. Stay away from this place. I like to support local businesses, but once a place has shown such poor customer service, negligence, incompetence and corner cutting, it is time to move on. Let this dinosaur die.

I came in looking to purchase a few 3pin to molex cables. The gentleman I worked with simply went…read morein the back room and grabbed a few for me and told me that he wasn't going to charge me. Something so simple, yet it means a lot when someone goes out of their way just to help another person. Their customer service is good and if I ever need maintenance on my rig, I know now where I'll go!

I am a repeat customer at Vertex, but never again. I asked for a custom built computer, which I…read morehad to take back three times because it wasn't working as to my specifications and for what I ordered. The owner of the store actually yelled at me because I didn't follow his instructions. (Maybe I didn't, but that doesn't mean I deserved to be yelled at like he did.) Because of the poor work and even poorer customer service, I cannot recommend this store to anyone.

A1 service. A Windows 10 update went South on me. Froze up half way through. Didn't matter what I…read moretried to do it would not complete the update or return to previous setting. I took my laptop to them and in less than a day they found the issue, fixed it, and was able to save all my files and programs! Awesome!

I have found them to be efficient, knowledgable and very communicative…read more My Airbook was nearly destroyed, and they did as much as they could in-house, then sent it off to Apple in a timely manner. They followed up with Apple and with me even before I could call to ask what was happening. I just visited the Apple Store in GR today, and I can tell you the Customer Service there is no better than what I received at MSU Comp Repair.

If I could give them no stars I would. Last year my laptops power button was broke so I took it to…read morethe computer repair center and got it fixed. Now less than a year later my power button is malfunctioning again, I dropped my laptop off and it's been 3 weeks since then. The employees have only contacted me once in that time and never seem in a rush to help, I am a college student and need my laptop and they don't seem to care. The fact that they were supposed to fix it last time makes me even more mad! I will never go here again!

The service rep, Bernard, at the Copy and Print department at the Office Depot Store in Okemos, MI…read moreprovides excellent customer service! I have ordered many items from this dept for various open houses and birthdays, etc., and have always been extremely happy with the product and service. Thank you for your high level of care for your customers and for being an expert at what you do for Office Depot. Kudos! The store is lucky to have you.

OfficeMax, what can I say? 45 minutes late opening the store, made me late for a meeting. No toner…read morefor my copier, no filing cabinets. Just all around crap. Nope. Won't do your store again. Staples is 4.4 miles away, looks like they have a new customer and you lost one.

Joe is awesome! He has helped me with setting up new computers over the years. Just recently, I…read morewas having an issue with my printer. Instead of charging me to do a house visit and troubleshoot, he told me that my printer was known to have connection issues, and it would be cheaper and more reliable to purchase a new one. He did offer to do a home visit, if that is what I wanted but didn't recommend it. And then he called me back giving me printer recommendations and links to where they could be purchased. I followed his advice and am super happy with my new printer! How refreshing it is to do business with someone who has your best interests (and wallet) in mind and not someone who just wants to make money. I strongly recommend (and do to all my friends) if you need assistance with computers - Joe is your guy!

Joe Assisted me in selecting my new computer, then set it up for me, transferred everything from my…read moreold computer and gave me a quick tutorial on the new features. Service was prompt and professional. Would recommend him to anyone with computer issues.

I came here after googling lansing area screen repairs, and Mac Men's was the cheapest at $65 on…read moretheir website. I got there right when they opened (perhaps which is why I received such quick service), and they fixed my broken screen in literally 10 minutes. The total was actually $61 something, even cheaper than I had anticipated. They also didn't need my password or to unlock the phone at all, which is something I've had to do at other places that has made me nervous. Overall, a great deal and great service!

They refunded me for the overcharge; however my keyboard is still not working despite their…read more"repairs". I'm just going to take my business to MSU's tech store.