Nursing and CNA staff were extremely caring and very professional. Doctors were not very…read morecommunicative. Physicians provided little or no feedback on progress. PT was almost non- existent in the 4 weeks our friend was there. Food was good. Facility was clean.

DON'T GO TO BUTTERWORTH! I had a major spine surgery in 22…read more Ive had 4 back surgeries in total, all at spectrum. First 3 went well. No complaints, they took care of me fine. The 4th (the most complicated one.) was a total horror. I woke up after 8 hours of surgery and the nurses at Butterworth wouldn't give me any pain medication. When my doctor finally came in after the second day he ordered me Norco. I STILL never got any medication. The nurse would come in singing..."i have your pain pill"! Only to look in the small cup she held and see one Tylenol 500. I am CONVINCED the entire opium epidemic comes right from Butterworth Hospital. Not only do they take your meds when you're in dire need of them, after you finally go home, the surgeon offers to have your scripts sent to you via mail because you may live a ways away. Those never come either. When I ask about the mailed scripts, they tell me i filled them in the Meijer Pharmacy right below Butterworth Hospital. It doesn't take a rocket scientist to figure out I wouldn't have them mailed just to drive all the way back there to fill them. I was labeled a junkie or something because i kept complaining about not getting pain any relief. I have NEVER been addicted to ANYTHING, not even coffee! And i have PTSD over that surgery and the pain i was in and the nasty way i was treated at Spectrum Health Butterworth. Now i have to have a 5th surgery. I will go to Saint Mary's in hopes they treat me a little better. I'm scared to death.

What an AMAZING experience! Dr. Landon was highly recommended by another physician in the area -and…read moreI can see why! Her bedside manner was phenomenal and she was very knowledgeable about our concerns (I have a very complicated medical history). I haven't felt this confident with a doctor in nearly 20 years. Bonus, we only had to wait a week for an appointment! Shout out also to Debbie the receptionist! She was incredibly kind and efficient!

Do you want the good news or the bad news…read more Ok bad news. 1) everyone is kinda sad :/ 2) it made me kinda sad:( 3) when I get sad i need to make love and they kept stopping me (i'm out now ladies ;0) 4) all the baddies only worked part time 5) This place is a PRISON Now to the good news 1) I actually feel more at home in prison so i fit right in 2) I was the most athletic person there and it showed at gym time 3) There was this one tech name like Mckay or Mcknara or something dumb but she was awesome

Recently I had a family member who went to Forest View and I brought stuff for the family member…read moreand the staff kept saying they didn't receive it.

I recently had outpatient hip replacement surgery at Blodgett and was pleasantly surprised at the…read morecalibre of care from the moment I arrived until I was discharged almost ten hours later. This review focuses on the hospital staff and not the surgeon who was outstanding as well. I arrived two hours prior to my surgery time as directed and was pleased to use the offered valet parking. Not a big deal going in but it's super nice to have your car all warmed up waiting for you when you're ready to leave. With all the pretesting that takes place, it is understandable why you are told to arrive two hours prior to the surgery time. Additional bloodwork and surgical preparation (IV's, etc.) were handled by two really outstanding and friendly nurses. Also during this time, the anesthesiologist, surgical nurse and surgeon came to talk to me. I was a bit concerned about the anesthesia since I was made aware Corewell did not renew the contracts with the various practices that previously provided this service. Apparently their business model is to employ Nurse Anesthetists with the Anesthesiologist (also a hospital employee instead of independent) supervising two or three operating rooms. The Anesthesiologist did a good job explaining to me his involvement and did not discount any of my concerns but rather tried to address them. I awoke in the recovery room to another pair of excellent nurses. They did a great job explaining the do's and don'ts of post recovery. I needed to be assessed by Physical Therapy before I could go home so that came next. No one likes surgery (at least I don't think so) so when a team can do such an outstanding job making you comfortable, it really is a nice surprise.

Quality of care was excellent, A big shout out to the techs, nurses, Doctors, etc…read more BUT the attending forgot to send me home with my work note and I called the ER once I realized to have it sent to my chart. The "receptionist" down in the ER was an absolute clown, and incredibly disrespectful. That lady needs a behind the scenes job because she does not have even the most rudimentary customer service skills. I went to the hospital for hypertension and she nearly put me into cardiac arrest once I was discharged. and I never did get that doctors note.

I rarely leave reviews, but I feel it's important to share my experience. I went into this urgent…read morecare with chest pain, shortness of breath, fever, and noticeably crackly breathing. I even told the doctor, Daniel Mann, that I suspected pneumonia. He listened to my lungs for less than 10 seconds, dismissed my concerns, and prescribed me an inhaler, steroids, and a cough suppressant--despite the fact that I told him I did not have a cough. When I asked for clarification about my symptoms, the only explanation I was given was "it's probably a cold." When I asked if he could say with certainty that it was not pneumonia, he told me yes. I had to push just to get a COVID and flu test, because in my life I've never had a "cold" this severe. To be fair, I understand my visit was close to closing time. However, this was the only urgent care open at the time, and I simply cannot afford an ER visit. I was hoping for thorough care and reassurance, but instead left feeling dismissed and confused. Over the following week, my symptoms did not improve and actually got worse, especially the difficulty breathing. I ended up going to a different urgent care for a second opinion, where they performed a chest X-ray and confirmed I do in fact have pneumonia. That means I spent an entire week untreated, walking around contagious, exposing my baby brother and my best friend who has severe asthma and lung issues. This misdiagnosis and dismissal could have had serious consequences for me and the people around me. I am extremely disappointed in the lack of thoroughness and the disregard for my symptoms, and I would strongly caution others about the level of care provided here.

Great staff and knowledgeable nurses and doctor. Little wait time and quick diagnosis. Conveniently…read morelocated.

We are always greeted at the door, there are rather long wait times at certain points of the day,…read morebut you see them working to get as many people back as I can. They do a wonderful job at keeping the waiting room wait times updated. But once you get through the door, things change a bit. The facility is still beautiful. The doctors and nurses are great, but the attitude changes when it comes to keeping someone overnight or longer. They always seem to want to drag out these tests over a few days so you are in the hospital the whole time

St Marys sends nasty sadistic wenches to do blood draws at my facility. One woman actually scraped…read morethe needle around in my arm while trying to sever my vein after drawing blood. She even sneered at me the entire time. Note also that most of the blood draws were not even authorized by the facility. St Marys was just milking the system.

Horrrible!! Left in the hallway and never treated!!! Sickening service and pathetic treatment!!! Go…read moreanywhere else if possible!!

I am sitting in the Emergency Room currently it's Oct. 29th at 845pm. I've been here since…read moreyesterday at 2am. I also have been told we would be moving into a room since 6am. I will not leave. I have asked for a reclining chair numerous times and was told I cant have one. They also told me their hospital is full. So, these people wat me to stay up for over 30 hours and drive home after not being allowed any type of sleep or chair or pillow or blanket. These people suck at helping people. They have been completely rude to me, never offered me anything. Not a blanket, not a cup of water, nothing. This place is awful.

Spectrum Health has given me the best medical care I have ever received. I was treated with…read morerespect, kindness and care.

This review is mostly for my new doctor Courtney Millward, DO. I saw her for the first time…read morerecently at this location and I was really impressed with her compassion and care. So often it can feel like you're rushed at a doctor's office, but Dr. Millward answered all my questions and never made me feel like I had to hurry. She was easy to talk to and I felt totally comfortable asking questions and learning from her. The whole visit was great as well; I was able to complete all the intake paperwork online ahead of my visit which was really convenient for me. The staff checking me in and out were very kind and pleasant. Masks are required and they provide medical grade masks for everyone as well as taking your temperature as you enter the building. I think it's so important to have a doctor that you trust and can relate to, so I'm so happy to have found that at this location with Dr. Millward.

This review is for Spectrum Health - ENT on Lake Drive. Call and wait times are incredibly long…read more Doctors have always been helpful but being able to get through to them is often difficult.