The therapist is good, belling is a bit slack, they sent me a bill after one year for$38.read more

I would like to bring this issue to the attention of the Company management to ensure they are…read moreaware of the behavior exhibited by their staff and to highlight the significance of upholding quality standards and proper licensing. This pertains to an unfortunate encounter with a staff member on Thursday, September 20, 2024, specifically with a therapist named "Alek or Alexis." It is important to note that the front desk staff were present during my visit and were aware of the comments made. Upon my return to address the situation, one of the staff members promptly defended him. The individual receiving treatment is my mother, who was referred for physical therapy by her physician. Initially, we had the pleasure of working with a therapist named "Victoria", who was outstanding--professional, empathetic, and highly skilled. She inspired hope in us, and we eagerly anticipated our sessions. Regrettably, she has since departed. Subsequently, we began sessions with Alek, who, from the very beginning, made several discouraging comments, including: 1. Questioning our presence in therapy. 2. Indicating that my mother's evaluation suggested she was unlikely to improve, thereby questioning our reasons for attending. 3. Stating that this is not a gym for entertainment, implying that if we wanted that, we could go to a gym, and making remarks about individuals attempting to exploit the system for no valid reason. I was taken aback by his rudeness, as it felt as though he was accusing us of dishonesty and trying to take advantage of the system. I was shocked that he spent the entire hour of our first interaction merely reiterating why we were there. It felt as though he was suggesting we should leave. Engaging with him became increasingly intimidating, as he made me feel like a liar and that we had no right to be there. The reality is that he seemed disinterested in working with my mother, preferring instead to handle only straightforward cases where he could simply direct patients without much effort. 4. He indicated that if we did not attend sessions at least twice a week, we would face removal from the program, a statement the front desk staff later clarified as inaccurate. 5. In the second session, he made an inappropriate remark regarding my mother taking an extended time in the restroom, plus he mentioned that she likes to talk suggesting that she was doing that to avoid exercising. I would like to respond to that by saying that if he truly possessed the experience he claimed, he should know how to gently and respectfully redirect her conversation to encourage her to continue exercising as she is a senior person. 6. He stated that he found it challenging to work with her due to her slower pace compared to other seniors, plus safety issue, suggesting he was overwhelmed with patients and needed to focus on those who could keep up. It seemed as though we were being encouraged to leave the office because of his reluctance to assist my mother, as he provided various justifications related to our attendance. I shared my work obligations and emphasized that I am her primary caregiver. After discussing with the front desk staff, I discovered that the assertions regarding removal from the program for missed sessions were baseless. We eventually scheduled appointment requesting another therapist who have experience and knowledge, not bothered by patient and select what he/she want. I never see such a thing, I even asked about such behavior, no one agreed. My advice if you want to work in a field in the medical industry you need to be patient and passionate, it is not all about money. It is important to address the front desk staff regarding the situation with Alex as they seemed to be defending him. It appears that rather than offering assistance, he was more focused on expelling us from the premises. We expect to be treated with respect as clients, especially in a business context. We are not here to deceive or seek entertainment; this experience has been quite disheartening and has left us in disbelief. It is truly unfortunate and disappointing.

I absolutely loved our experience at this Orthopedic Hospital. What an amazing experience. The…read morestaff is super nice and friendly. Checking in was immediately and we didn't experience a long wait time. I may have waited for five minutes, if that! The doctors were professional and patient with my teenage son. Top notch experience and I highly recommend this establishment.

I had Carpel Tunnel surgery and my husband had Rotator Cuff surgery as outpatients at the surgical…read morefacility. We had different Dr.'s but both were very knowledgeable and capable. Nursing staff was great. The office staff is very pleasant and will let you know if your appointment will be delayed. I trust them for any orthopedic problem that pops up.

My wife had a knee replacement surgery and was transferred from the Methodist hospital to Encompass…read moreHealth Rehabilitation Hospital. We were greeted by Randy who gave us a quick and helpful orientation of the facility and what to expect from staff to help us. Everyone was professional and knowledgeable about rehabilitation. We were there for four days and feel grateful for care we received. My wife is recovering from her knee surgery and we are better off because of Encompass Health Rehabilitation Hospital.

If I could give zero stars, I would. Do NOT place your loved…read moreone in this facility. My mother was severely overmedicated to the point of complete disorientation. She didn't know where she was or why she was there. Instead of providing care, it felt like the staff just sedated patients to make their jobs easier. Aside from a few kind nurses, most were rude, dismissive, and clearly unwilling to engage with patients in a meaningful way. One tech even told my mom she "needed to adjust her attitude." Unacceptable. The doctor was worse. I've seen feral cats with more bedside manner. She knew almost nothing about my mom's case except what she glanced at in the notes. It wasn't until I insisted they reduce her pain meds that anything changed--then suddenly the doctor called and admitted she "thought" that might be causing the confusion. Seriously? The therapists are genuine and kind, and their efforts are appreciated. However, they typically spend only about an hour a day with patients. Unfortunately, despite the positive aspects, the negatives outweigh the positives at this facility. This place runs on convenience, not compassion. Please think twice before trusting them with someone you love.

I could not be more pleased with the care my grandmother got at Kindred Northwest. We transferred…read moreher here from another hospital based on the recommendations of her surgeon, Dr Singh. Her surgeon thought she would benefit from the more aggressive rehabilitation she would receive here as opposed to the acute care hospital where she was becoming more deconditioned due to lack of aggressive therapy services at the other hospital. She made such a wonderful recovery here. The therapy department was exceptional. Her physical therapist was Charles and her occupational therapist with Linda. They both worked so very hard and were so gentle and patient in their technique. My grandmother made great strides of progress thanks to their efforts. Maria the rehab tech was also a gem. The nursing staff including the supervisor Jean were also fantastic. We were a very involved family and they always attended to our questions or concerns. They kept my grandmother comfortable and safe. They were constantly seeking feedback to try to improve and were receptive to this feedback. My grandmother also had a wonderful nutritionist named Anjail who was always so kind warm and helpful. Her team of doctors including Dr Elati, Dr Yang, and Dr Pandya were also fantastic. We owe the great recovery my grandmother made to the outstanding care she received here. I very highly recommend this place.

Our loved one was transferred to the Kindred Northwest location over a week ago and is currently in…read moreICU. We arrived here with known lung issues, expecting the Doctors to continue treatment while also communicating some kind of current status and plan for care. Unfortunately, not the case. After discussing the issue with several different leaders and asking for a plan, they had none. We then requested CT scans, the Lung Doctor saw the results and recommended antibiotics. However, the Infectious Control Doctor reviewed the scan and noticed mucous plugs. Why didn't the lung expert notice the plugs? Why did we have to advocate so hard to get an updated status of her lungs and request tests? Why were they not continuing her care based off the discharge paperwork from the previous hospital? This is disappointing considering we are talking about someone health who can't speak for themselves. Where did the transition communication breakdown from one facility to another? I feel bad for those that don't have anyone to speak up on their behalf. It wasn't like we didn't do our research before choosing this facility, Not the experience we were expecting.

Park manor offer nursing and rehabilitation at the same facility. They need to separate the two…read moreservices. These combinations of services is total chaotic.

I was at Park Manor 2/13/25 - 2/17/25…read more I was getting great care and everything was going great until Monday, 2/17/25 at 9pm when I suddenly started having breathing problems and chest pain that was at a 10. I immediately hit the call button. After 10 minutes nobody came so I called 911. The nurse and someone came after seeing EMS headed towards my room. They quickly came in to my room saying they were trying to help me and I didn't need EMS. EMS told them to get out of their way and they were taking me to the hospital My husband later got a phone call and voicemail from someone named Mary asking that he call her back. Most 99% of the staff is great. People like Elizabeth, Linda, Ivory, Laurie,nurses Robert, Lillisette, Sarah, Mrs T & Tran, PT Director, Nicole, Emily, Melanie, Yvonne & Rhoda in PT

I've never been to a physical therapist before so I have nothing to base my review on. I will say…read morethat the staff was prompt friendly and helpful. I was seen in my appointment time and my therapist was friendly, . we had pleasant conversation and she was encouraging. There are a lot of physical therapy places out there and this one was far down on the list when I was calling around, however they were the first one that was able to see me as soon as they were. So high marks for prompt attention. I am actually looking forward to my next therapy session.

Alison is knowledgeable and helpful. She was encouraging and engaging. The clinic was clean and the…read morestaff was kind.

Therapists are great, company not so much. Bought a special pack and they scheduled all of them…read morewith me at time of purchase. Then refused to honor the last prepaid massage.l because they were unaware of the different packages/pricing their own business offered.

Tonight I was able to get an appointment for a last minute massage. My Past appointments have been…read morewith Ivan and tonight my appointment was with Myra. Both Ivan & Myra are outstanding Massage Therapist. You will receive a 5 Massage.

Today was my first visit, so time will tell with the effectiveness long term, but I am so impressed…read morewith my physical therapist, Andy. He was very knowledgeable and definitely spent a lot of time at this first appointment diagnosing the injury. He showed me what he thought were the root issues, without having an MRI and sent me through a litany of exercises to work on the problem. Then had a print out with everything I did to continue working on, and what to expect. He was kind, attentive and I left feeling very positive. I've been to a physical therapist before several years ago, and while that was also a positive experience; in comparison, I feel like Andy had more anatomical knowledge and experience.

I a resident of Houston, Texas. I would like to bring this issue to the attention of the Company…read moremanagement to ensure they are aware of the behavior exhibited by their staff and to highlight the significance of upholding quality standards and proper licensing. This pertains to an unfortunate encounter with a staff member on Thursday, September 20, 2024, specifically with a therapist named "Alek or Alexis." It is important to note that the front desk staff were present during my visit and were aware of the comments made. Upon my return to address the situation, one of the staff members promptly defended him. The individual receiving treatment is my mother, who was referred for physical therapy by her physician. Initially, we had the pleasure of working with a therapist named "Victoria", who was outstanding--professional, empathetic, and highly skilled. She inspired hope in us, and we eagerly anticipated our sessions. Regrettably, she has since departed. Subsequently, we began sessions with Alek, who, from the very beginning, made several discouraging comments, including: 1. Questioning our presence in therapy. 2. Indicating that my mother's evaluation suggested she was unlikely to improve, thereby questioning our reasons for attending. 3. Stating that this is not a gym for entertainment, implying that if we wanted that, we could go to a gym, and making remarks about individuals attempting to exploit the system for no valid reason. I was taken aback by his rudeness, as it felt as though he was accusing us of dishonesty and trying to take advantage of the system. I was shocked that he spent the entire hour of our first interaction merely reiterating why we were there. It felt as though he was suggesting we should leave. Engaging with him became increasingly intimidating, as he made me feel like a liar and that we had no right to be there. The reality is that he seemed disinterested in working with my mother, preferring instead to handle only straightforward cases where he could simply direct patients without much effort. 4. He indicated that if we did not attend sessions at least twice a week, we would face removal from the program, a statement the front desk staff later clarified as inaccurate. 5. In the second session, he made an inappropriate remark regarding my mother taking an extended time in the restroom, plus he mentioned that she likes to talk suggesting that she was doing that to avoid exercising. I would like to respond to that by saying that if he truly possessed the experience he claimed, he should know how to gently and respectfully redirect her conversation to encourage her to continue exercising as she is a senior person. 6. He stated that he found it challenging to work with her due to her slower pace compared to other seniors, plus safety issue, suggesting he was overwhelmed with patients and needed to focus on those who could keep up. It seemed as though we were being encouraged to leave the office because of his reluctance to assist my mother, as he provided various justifications related to our attendance. I shared my work obligations and emphasized that I am her primary caregiver. After discussing with the front desk staff, I discovered that the assertions regarding removal from the program for missed sessions were baseless. We eventually scheduled appointment requesting another therapist who have experience and knowledge, not bothered by patient and select what he/she want. I never see such a thing, I even asked about such behavior, no one agreed. My advice if you want to work in a field in the medical industry you need to be patient and passionate, it is not all about money. It is important to address the front desk staff regarding the situation with Alex as they seemed to be defending him. It appears that rather than offering assistance, he was more focused on expelling us from the premises. We expect to be treated with respect as clients, especially in a business context. We are not here to deceive or seek entertainment; this experience has been quite disheartening and has left us in disbelief. It is truly unfortunate and disappointing.

Dr Brian Jestel is awesome. He has helped my competitive gymnast work through a few injuries. He…read moreis honest and caring. He takes great pride in know how my daughter has injured herself and and exactly what she needs to do to heal while maintaining her training.

I started going to Burhani Physical Therapy for Occipital Neuralgia and Cervical Disc problems. The…read morepain prior to my visit was debilitating radiating out from my neck to head, shoulders and upper back. The treatments received by Physical Therapist Mr. Sakerwalla has helped relieve so much pain. Hands on treatments and monitored exercises are given in a comfortable setting. I have gone to other PTs in the past but the professionalism and knowledge of this physical therapist is unmatched. I am looking forward to the remainder of my sessions.

I would highly recommend this place. He would not recommend anything unnecessary and would take via…read moresafe route. He is very knowledgeable and kind. I had taken physical therapy twice for diff needs and he was spot on.