I've been nursing a head cold for the last week and a few days in I completely lost my voice. I…read morehave never had laryngitis before so this was a new one to me. Because I was also having some throat pain when I swallowed my family encouraged me to go to urgent care to get tested for strep (I was already covid negative). I didn't want to go the whole urgent care thing so I looked up whether the Minute Clinic here had openings and sure enough, just a couple hours later I was good to go. I filled all my paperwork and check in information online so when I arrived everything was ready to go. I was a little early but I was taken into a patient room by the very lovely nurse practitioner right way. She asked my symptoms, we chatted about how I'd been feeling generally, and she administered a strep test. Negative! Just a wonky head cold with sinus drainage irritating my vocal chords. Not much she could for me, just gotta wait it out, but it was good to know I wasn't ignoring a potential problem like strep (which can damage other organs in the body). She did go over some OTC options for me to try. I have to also add that I have pretty severe medical PTSD from a family illness a few years ago so I get REALLY nervous at the doctor's (last time I went to Urgent Care had a panic attack so bad they gave me an EKG because my BP was so high) but the NP made me so comfortable here. I told her I get white coat syndrome with BP so she let me wait until the very end of the appt to take my blood pressure and it was normal! Been a while since that happened in a medical setting and I attribute it to the awesome NP (whose name I am blanking on right now but she was the best!). She truly cared about this stranger she met just 15 minutes prior. Also, because I was already in a CVS I was able to easily grab the OTC meds she recommended without having to make another stop. Also, the Minute Clinic was completely covered by my insurance so I didn't have to even pay a copay! Score!

This is a comfortable place to go; the NPs are always friendly, caring and insightful.read more

Absolutely professional (IN THE GOOD WAY, NOT SNOOTY) lol. The MA Mariah was so nice and gentle…read morewith the shot lol!! And the PC Amy was so nice caring,professional,polite,positive,friendly,and knows her shit! Highly recommend going here!!! My care was awesome and could be life saving!

I have been to this urgent care facility three times now. I returned because it is an excellent…read morefacility. I was seen in a timely manner and was treated very well by both the physicians (who were very knowledgeable and caring), and all the staff, including the receptionist! I would recommend this facility to anyone.

This is the best ER downriver! Great staff, quick wait times and just overall great care! I highly…read morerecommend if you need a quick quality ER in the downriver area!

Henry Ford Health Center in Brownstown on West Road & Telegraph is my go-to for emergency room…read morevisits for the entire family. You are (usually) in & out in a timely manner (which is refreshing!) If you need additional care they will refer you to a specialist or send you over to a hospital with a bed ready for you! This is the place I come for sprains, sickness, etc. Give this place a try, you will be happy with the experience.

They helped me so much an very kind I was in a lot of pain come to find out I had some broken ribs…read moredoctor was amazing she spoke loud an understanding. The nurse that gave me my shot was so good I dint even feel it an it was in my butt cheek ha! But great staff all around an much cheaper that an ER bill

We love Dr. Mike and PA Melissa! Both have been fantastic with our whole family (including two…read morelittles). We won't go anywhere else for an urgent care.

This office was clean and they got me in to see a doctor same day. When I went for the first time I…read morewas new to the area and didn't know where to start. The people at checkin and checkout were friendly. The doctor was friendly and truly listened as well. He was able to help get tests I needed and followed up with me which I appreciated. The nurses were also welcoming!

I was a patient of Dr. Sharon's at this office for several years. She left and I was given no…read morenotice of this. No letter in mychart, no letter in the mail. I am in the middle of some serious medical issues and have no doctor assigned to me. I was told there is no one taking on her patients. I wanted someone to go over my MRI results with me and was given an appt with the NP Stephanie Workman who I requested to not be seen by. During said visit she states "well, I don't typically read MRI's but I'll read what's stated on the report". I did that myself and searched on Google prior to the visit. I stated I would like a doctor note for my back issues as I have been coming for this since September of 2023 with no type of resolution to be met with "You can ask the sun of your employer it doesn't mean they will work with you". I had already cleared this with my employer and should not be ridiculed by your NP who thinks she knows my situation at work. She just did not want to take the time to write the work restriction note and it was clear she didn't want to help me. Her attitude is poor and she seems to not know answers. I have a current referral to U of M for my back to which she asked why I was not going to see the back doctor through HF. This is exactly why. Almost a year of coming for the same issue with no answers and now no actual doctor assigned to me. I wasted my time to have zero questions answered by a nurse practitioner who could not answer them. I am fully transferring care to Beaumont as this whole situation with the doctor leaving was handled poorly and could have been taken care of in a more appropriate manner.

DO NOT COME UNLESS YOU WANT TO BE OVERCHARGED AND MISDIAGNOSED!! IM STUCK WITH A $80 BILL!…read more I came here having symptoms that correlated with an upper respiratory infection besides a cough. they insisted that I needed to be tested for Covid, Strep, and the flu. And what do you know they all came back negative! So they sent me on my way with a nausea medication and a cough suppressant when I had NO COUGH! I Had to call back up here because I was not getting any better and to have them call in an antibiotic. And once I started taking the antibiotics that I HAD TO ASK TO BE SENT IN I was feeling better.

Let me start off by saying I have went to this urgent care over the last ten years for myself and…read moremy children and I have never been treated so rudely. My son has been very sick they are the ones who found out what it was but he's still sick after his medicine and they refused to see him said it's "policy" even though the other doctor specifically said to come back if he didn't get better. The woman at the counter with dark hair and glasses did not need to point her finger at me while she was talking to me as if she was scolding a child and even came off aggressive. As she added if it's that bad go to the hospital like I haven't already done that!!! I'm a single mom trying to get my son better doing the best I can. I would not come here, it took 3 times for them to even find out what was wrong with my son. Avoid this place if you want proper care and respect.

Was in and out within 20 minutes, super quick with no wait, friendly staff, the nurse practitioner…read morewho treated my son was so warm and welcoming. Will be back and will recommend to others!

Great for allergic reactions, awful for X-rays! Went in on Saturday for an X-ray and I was told…read morethat I would have an answer by Saturday evening or sometime Sunday because they had to send it off. I called on Sunday for the results and I was told that the place they send X-rays to was closed on Sundays, that they would know something by Monday. On Monday when I called they said they hadn't sent it over to the place to have it read, but would and they would know something by the end of the day. I called back at the end of the day and they still didn't have the results. They did give me the number to the place they send the X-rays to so I called them and left a message. The man quickly called me back and said he didn't have my X-rays, but he did list off all the last names of the ones sent over by Xpress and other urgent cares who use their services. He asked me if I could take a photo of my X-rays and text them to him while we were on the phone and he'd read them. Since I don't have access to those X-rays I was unable to! Due to the run around by this place I had no choice but to go to another urgent care, Beaumont Urgent Care, for X-rays!! Beaumont was able to do my x-rays, give me the results and have me out of there within forty minutes!!