They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

My forehead expression lines have been bothering me for years, so I finally decided to inquire…read moreabout Botox, and I'm so happy that I did!!!! After a thorough consultation with Sunny, we went ahead with "before" pictures and the injections. I think I needed 21 units...or thereabouts. It didn't hurt like I thought it would, it took over a week to see full results (this is normal), it wasn't as expensive as I thought it would be, and I will absolutely be doing it again. They also sell a great line of skin care and other products....the vitamin C powder leaves my skin looking dewy, youthful and bright....get some!!!! You're welcome! Last thing I'll say is this....there is no shame in taking care of something if it bothers you! This was a subtle change that nobody would ever have noticed, except that I told everyone all about it!!!! :)

I asked the staff at Laserderm what might be possible for a cosmetic procedure and then went…read morethrough with their recommendation. Paid over $600 and after 3 months of healing, even though there were no problems and it all went according to plan, it looks worse than before. I'm so disappointed they gave me such terrible advice. Went to another clinic and apparently any dermatologist would have known this would happen. I'd be to Laserderm once before and it was helpful the first time, but they should have known better. Guess they were solely interested in making more money.

I booked an hour massage with Alysha two days prior to my appointment and it was amazing!! After…read morethe massage she taught me a couple stretches to help my back long term. I will definitely be back!

DO NOT GO THERE !!! This place is an absolute joke. They canceled my appointment less than an hour…read morebefore my appointment time. I booked it 2 weeks in advance. They weren't even able to reschedule me right away they told me I should wait for a call maybe in a week or two cause it's their "  busiest time "  of the year. Having your busiest time doesn't mean being rude and unprofessional to your customers. The receptionist was just so rude about it . It's funny how when it's the customer that can't make it they charge them a penalty fee if he didn't warn them 24h in advance, but when they call you not even an hour to cancel your massage they don't take ownership for it . Just disgusting

I would like to give a huge THANKS to Dr Michon. I recieved filler from Dr Michon a month or so ago…read moreand not only does he have a fantastic down to earth personality, he is very good at what he does. He walked me through what would take place, and what the results would be and I couldn't be more thrilled!! I had no marks or down time afterwards, and there was zero discomfort while administering the filler. It was over all a fantastic experience and I will definitely be coming for Botox when I visit the Ottawa area next. Ladies and Gentlemen I would highly recommend Dr Michon for any skin rejuvenation services.

great place, great service by Camay, parking super easy and staff very friendlyI recommend 100%read more

After being disappointed with the last place I went to, I prayed to the eyebrow god this place…read morewould be better. I arrived 15 minutes earlier and the lady was able to see me right away. It was not the lady I requested online but she was kind. You have to sign in on an ipad upon arrival. She spent about 10 minutes and and made sure both brows were straight as they could be. Then she wiped my brows with aloe. I paid and went on my merry way. Only why I deducted a star is because they do not put powder on your brows before you begin in order to remove excess oil on the skin. Since my eyebrow lady is 2 hours away, this salon will have to be my new go to from now on.

I went there for eyebrow threading. The lady was fast and clean. I'm really careful about my…read moreeyebrow and she made it however I want. She didn't make it thin or change the shape. It was only 7$ for eyebrow threading if u add upper lip it was only 10$.

Good massage. What I did not like was the lady giving me the massage was on the phone, making…read moreappointments, and also talking loud on the phone. Not very relaxing. I wanted to speak to her about this after my massage, but, guess what? She was on the phone, again. I was not overly impressed by this.

Chinese owned small massage parlor which also offered facial. My husband i each got a 90min…read moreChinese acupressure massage. The treatment have showers so you can take a quick rinse after your massage which is great so we don't feel "oily" afterwards. If you've never had a Chinese style deep tissue acupressure massage, this is a good place. I'd ask for the male message therapist.

I've been going to see Leah for my hair since August 2018 at Westboro Spa & Hair Studio. The…read morelocation is convenient from downtown and the west end of the city. Before the pandemic, the hair stylists would serve coffee, tea or wine with your hair service. They removed this offering due to the pandemic, but it was previously a nice added touch. The studio itself is nice and clean with friendly reception staff. I usually get a wash, cut and style done by Leah, but I have gotten a balayage done by her once and an Olaplex treatment. The pricing at the Hair Studio is reasonable for what you get, in my opinion. Leah always does an amazing job, ensuring that I am comfortable during the entire hair service and that I am fully content with my hair before I leave. She is professional, friendly and fun to talk to. She has good hair care advice and is always happy to give her hair cut and style recommendations before getting started. She really pays attention to what the client wants and she works with confidence (always a comforting thing to notice when she is working on your hair!). I highly recommend going to see Leah for your hair care. I plan to continue going to her as long as she keeps cutting hair!

I have only been to the hair salon portion so far:…read more Staff is extremely knowledgeable about their field and hair products. Always friendly and curteous, offering fine beverages while you wait and/or during services! I have gone here specifically to have my hair dyed and it's been fantastic! I asked for them to surprise me because I never know what I want. I am never disappointed!

STAFF PRIORITIZES UPSELLING OVER ACTUAL SKINCARE NEEDS…read more I had a very disappointing experience. The staff pressured me into buying a product I did not want, ignoring my request for retinoids. Even after I expressed discomfort with the brand, they kept pushing for that one single new product that had nothing to do with treating melasma. They steered me away from the one product I trusted and knew worked for me, insisting instead on something expensive that, in reality, does not treat melasma or dark spots. It became clear their goal was not to help but to push sales and meet their targets. I even overheard when I turned last minute, Amber one of the staff members bragging to her colleague about convincing me as if it were some sort of competition. I paid around $100 for a product that does absolutely nothing for my skin. When I tried to take time to check reviews and make an informed decision, they repeatedly interrupted and pressured me to buy immediately. To make matters worse, a senior staff member approached when they noticed me checking and promised gifts and samples with the purchase but when I paid, I never received them. This was manipulative and left me feeling taken advantage of, especially as someone who came in with limited product knowledge. Be warned: do your own research, and if you know what you want, go directly for it without relying on their "advice." The staff here care more about upselling than about customer needs, and they'll push whatever is most expensive not what actually works for your skin.

10/10 A young lady named "Patty" completely helped, going WAY above and beyond, to find the correct…read moreskin tone and undertones for concealer and then took skin pictures and uploaded it to my profile so I can look at my profile anytime I want and buy the right product!!!! We were buying 1 item. This was a small sale and she treated us like we bought the entire store! We felt like royalty!!! She should be employee of the month!!! 5 stars Patty!

From the owner: It is on a road tinted with oriental colors that we welcome you to our friendly salon for all your…read morebeauty care and massage. We believe customer service is essential and we look forward to offer you a pleasant experience. Located on Boulevard Alexandre-Taché, close to the University of Québec, we are awaiting your visit.