I made an appointment for 3 of us today. We got there and there was one lady that went back and forth for 3 of us for the first 20 minutes. When I asked what was going on I was told the other lady did not know how to do a dip manicure. Then why schedule our appointments. Most importantly they charged us an extra $10 because they said my daughter's nails are long. No where is that advertised. When I told her how I felt she argued with me. Plus my nails were longer than my daughter's before she butchered mine. DO NOT GO HERE! There are plenty of places nearby they are nicer and do a better job. Plus no hidden fees. read more

Tina, at Concept Nails, gave me the worst pedicure I ever had. I showed her a picture of how I wanted my nails and she ignored my request. She cut my nails extremely short and now I have pain. She said also rubbed the bottom of my feet so hard I have deep red skin. I have been using antibiotic cream and aquaphor. I paid her and included a 20% tip and she acted like she did me a favor. Avoid this salon. read more

This is the cleanest and the nicest nail technicians I've ever seen. They are polite and appreciative of customers using their services! I had my first nail powder dip three weeks ago and it stayed longer than any other nail procedures. They also take their time and do a great job. I will only go to them! read more

Concept Nail Spa - Beautiful dip nails! - Nail Salons Near Me - Northbrook, Illinois

I LOVE Concept Nail Spa. Everybody there is so nice, warm, and friendly. They provide incredible services. I regularly get a full set of acrylic nails here, and not only are they beautiful, but they last 3+ weeks. This is my go-to place. I highly recommend it to everybody! read more

Concept Nail Spa - Full set of acrylic nails - Nail Salons Near Me - Northbrook, Illinois

First time and I'll be back! Tina did an acrylic fill on my long nails and did a fabulous job!!

This is my second time going there and it's been a great experience so far. I went in the first time with the intention to get dip nails, but Tina persuade me to try the Solar Nails (acrylic on my natural nails with a gel powder form, and finishing touch with no-chip) because it'll be easier for fills, unlike dip nails. I must say it does last pretty long. I could have waited for another week or two but decided to go in after 3 weeks because I have a girl's trip this weekend. It's on the pricy end, a full set is $55 and the fill is $45, but I think it's worth it if you're now going in once a month. The fill took an hour and Cindy, Nail Tech was very thorough and took her time. I really like my experience there and the result. I highly recommend checking out this place if you're looking for a new nail place or want to try the Solar Nails over Dip Nails. read more

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The lady who did my nails here was aggressive off the bat. she tried to tell me what to get on my nails and I made sure that she knew I wanted dip nails. this was very frustrating for her which gave her an attitude while doing my nails. she was grabbing my hand aggressively and was very hard to communicate with. I would NOT recommend this place. they are closed minded and aggressive people. they speak in a different language behind your back. also, you can see through my nails. brand new nails already cracking... got them 6 hours ago! read more

Concept Nail Spa - crack in nail - Nail Salons Near Me - Northbrook, Illinois

I absolutely love this place! Every time I go in, no matter who does it, they do a fantastic job! Cindy did my fill-in today and did an incredible job, and I'm very picky. I came in with a mediocre picture and she took it above and beyond to the next level to make it fabulous. Thank you so much!! read more

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First time visit here based upon past reviews on yelp. Decided last minute to get a no chip mani yesterday morning. Left them a message at 8:40 am. Was called back by 9:30 with an appointment for that morning for the time I had requested. Customer service is top notch. Waited about 5 minutes before someone sat down to start my mani. This place is close to my house, and it's i. The Brookdale shopping plaza a few doors down from Max & Benny's. Top requested person is Tina. Whom I believe to be the shop owner. She already had someone, so I got Cindy who did a great job as well. And she was very pleasant and thanked me numerous times for my business. The place is clean. People are very pleasant. Next time J will go with a mani pedi. Prices are fair as well. I would certainly check this place out. read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

Very accessible with great hours and services. Staff is nice and very clean accommodations. Open 7 days a week and open to walk ins or by appointments. I have been coming for long time. read more

My favorite place for my mani/pedi needs! Tina, Cindy, and Nancy and the whole staff are amazing, pay attention to detail, and create a relaxing and welcoming atmosphere. I went in yesterday for a full set with no chip and am so pleased with Nancy's work. As always, can't wait to go back! read more

Concept Nail Spa - Fresh Set - Nail Salons Near Me - Northbrook, Illinois

Tina gave me my first ever set of acrylic nails, and I love them! She made hem thin enough to look natural and put this beautiful cat eye polish on top that I adore. I'll definitely be coming back to her! Disclaimer: my cuticles are rough but that's not her fault at all! She did an incredible job with my hands throughout the whole process. read more

Concept Nail Spa - Dull but still pretty in dusk lighting. - Nail Salons Near Me - Northbrook, Illinois

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Exceptional! They're attentive, they are understanding, and I absolutely enjoyed my experience there. And I love how the crew is also team oriented and they work together to make sure everyone is well taken care of. And their friendliness and sincerity is truly genuine, which I love. read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

This was my first time trying concept nails and it was incredible I will be referring to my nail technician as a nail goddess I have never had a more perfect gel manicure in my entire life she was incredibly precise so patient took her time didn't even miss a beat when I came to doing my nails she checked every nail after a filing it with me to make sure that it was the way I wanted it and it was so cautious about wearing her mask. The most incredible nail polish selection I have ever seen I highly recommend checking this out if your local to the area read more

Unfortunately (or fortunately?) no evidence exists of the hideous botch job I came in with from the last salon I tried and immediately regretted trying. Cindy did an amazing job. First of all she took down the cartoonish Instagram length, then she filed them so that they were actually all the same shape and length. She even had to replace a nail after one of them had already been lifting after only about two weeks on. I left with the exact glamorous elegant look I had had in mind. I'm so glad I gave it a chance. read more

Concept Nail Spa - Total rehab by Cindy - Nail Salons Near Me - Northbrook, Illinois

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This place is descent, been coming here for about two years. I rarely do reviews, I went in for a fill in, I didn't know I had to pay extra because she took long in fixing my nails. I was taken back, the times I have gone there never once charge me extra time for fill ins. On top of it polish was left my cuticles. Next time they should make people aware of their time cost. read more

FINALLY!! I moved to the northern suburbs of Chicago about 2 years ago from Southern California, and have struggled to find someone who could do a great job with pink and white! After at least 10 different salons and consigning myself to subpar nails (too thick, fills leaving noticeable lines, etc) I finally found Concept Nail Spa and decided to give it a try. I couldn't be happier! Tina did a fabulous job on the full set of pink and white and the subsequent fill a few weeks later. In fact, it was such a good job, that I could hardly tell it was time to have the fill done. Thank you, Tina!! I love my nails! See you in 2 weeks!! read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

Did not get what I asked for not even close. I went as far as to call ahead to make sure that they knew the style and the color. They assured me they knew it but yet when we got there they had me look up Photos on the Internet to show them plus they have absolutely no experience with chrome powder. The lady cut me several times and put on gloves while she continued to work on my fingers that were bleeding all over. And charged seven dollars for each of my little ones to get their nails done... they literally applied one layer of nail polish without using cuticle oil or cleaning up their nails in anyway or shaping them filing them cutting them to the same length plus the lady was texting with one hand and painting with the other so she painted my kids for fingertips... I wanted Chrome stiletto shaped nails and I ended up with almond gray nails ... and a quite hefty bill:/ read more

Concept Nail Spa - What I asked for vs what I got - Nail Salons Near Me - Northbrook, Illinois

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I love love love Tina. Oh em gee. She's seen the good, bad, and fugly of my nails done at other salons. She is quick and precise. Prices are amazing as well. I get acrylic with gel polish and they last me weeks. read more

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This place is exactly what I was looking for! Friendly, clean, fast, and they know what they're doing. The prices are decent too, for instance a mani/pedi is $35, which is pretty standard anywhere. Plus, it's nice and cozy, without feeling like a hole in the wall, and it's the perfect size for a girls' spa party! Originally I was going in for a full set, but the technician recommended "Solar Nails" since I wanted french tip. Basically it's just pink gel and white gel for the tips, so it looks really natural and lasts forever! Of course it's pricier ($45 compared to $26 for acrylic tips) but it is totally worth it. I also noticed they're very kid friendly, since both times I've gone so far there have been women in there with little girls getting their nails painted. Not really essential for me now, but maybe in like 5 years hehehe. They want cash tips, so make sure you bring a few extra dollars if you're planning on paying by card. Although last time I went I totally forgot cash and they were super nice about putting the tip on the card for me. I haven't tried the pedicure chairs yet but they look really comfy and nice... I think I know some little piggies that need some polishing soon! P.S. According to their price card, they are BYOB with no corkage fee and they provide the glasses!.. except I think that might just be for groups.. read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

Very disappointing experience. They have some good manicurists and a couple of trainees. I had a trainee which was unfortunate. The quality was the worst I've ever experienced. Not returning. read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

This place is a gem. Tina is superb, I found this after my regular place was just so busy and I wasn't in the mood to wait. Here, I go in and get out. My 2nd visit was just as impressive as my first. Very professional and the work has been amazing. So many compliments on my cat eye nails. I have found my spot! read more

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I have stepped into this salon 7 years ago when moved to Chicago. I've tried other places to compare, but has been back as I have found this place the best for me. I have very soft nails and no other place could do a good job to keep my nails looking good for 2-3 weeks. Tina and Cindy had listened and came up with the product that works great! I have met a woman who moved to Evanston, but came back in a few months, as she also thinks you can't beat that place. I found this place always busy, during the week or weekend hours, the place is always crowded. Tina is the most friendly person who runs this place and she always will accommodate and get a spot for you, even when you didn't call ahead. It is clean, feels like a family place. Tina seem to know all the families, mothers, daughter, and fathers. One thing that surprises me most, is the number of husbands who would do pedicure along with their wives. I would definitely recommend this place for good quality and excellent service. read more

I've gotten gel-nail extension manicures 3 times here and one nail repair each time better than the last. My nails get compliments everywhere I go. Their prices are unbeatable and the salon is clean and welcoming. I would go once a month if I didn't go to school in another state. read more

Concept Nail Spa - Concept is the best nail salon I've ever been in -- and trust me I've tried many. Always flawless work and sweet women - Nail Salons Near Me - Northbrook, Illinois

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the woman who did my nails was super aggressive and cut my fingers with the nail file multiple times. i asked for a coffin shape and the lady did not do a proper coffin. the acrylics did not last long and they were lumpy and gross. please just go to a different salon read more

Want to leave with ruined nails due to terrible customer service? Then you should check out this place. Although the place is clean and they do a decent job, their customer service is horrible. I received a mani/pedi, and the lady turned on the fan for my feet but I was immediately told that the polish on my hands are dry, and I don't need to turn on the fan for that. After a few minutes, I decided to turn on the fan for my hands just to be sure they were dry. She walked right over and turned off the fan. She then quickly turned off the fan on my feet, put oil on my toes, wrapped it in a plastic bag and shoved my feet in my boots. As soon as I got home and took off my boots, I found that the polish on my feet was completely ruined, and the polish on my hands had a few dents since it was not fully dried. I couldn't believe they would do all of this to save a few bucks on their electricity bill. Needless to say, I'll never be returning to this place. With such fierce competition in the nail space, it's super important that their customer service is on point. I hope to see this place go out of business. read more

Three years ago I moved to Texas, where no one does a good job with acrylic nails, or even thorough pedicures and I have gone to a ton of places. I came back once and returned to Concept and Tina could tell without asking that my nails had been done by a man ( super thick acrylic like a shelf as they grow out). I had never had nails popping off like I do from Austin nail shops when I was a client at Concept. I was in town visiting, and came into Concept they remembered me! I had the best pedicure in three years, and a full set with the prettiest cat eye gel! While I don't miss living in the snow and Northbrook (y'all act like you were all born entitled to everything), I miss Concept Nails, my hair place, and my dentist. Please be gracious and kind to these talented ladies, you don't know what absolute gems they are! read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

I had a wonderful experience about a week ago. My nails have never looked so good. I discovered this location recently and I was happy with both the services I received as well as the customer service. Will definitely be going back! read more

I believe Cynthia did my nails...lovely job! The acrylics came out beautifully and have not even chipped a week later which mine usually do. Cynthia got straight to the point and got working on my nails. Not much chit chat but I'm okay with that. Nice nail salon I've been getting compliments all week! Update: the color of the polish or whatever was used on top of the polish has made the color look darker and almost like it's dirty but won't come off. Not sure why or if that happens often with lighter colors but just an FYI read more

I wish I could say good things about this place based on the good reviews others seemed to have but for me this was an experience I would rather not ever relive again. First sign I should have taken seriously was when I went in the shop was nearly empty with one other customer who just walked in before me- but I just thought sweet, I beat the crowd! As I walked in, a lady with short hair and glasses who greeted me asked me what I'm in for. I tell her acrylics and she asks me to choose my polish colors. Nothing out of the ordinary here. Once I sit down with the same lady I tell her what I want (stiletto shape) show her pictures of what I'm looking for. She then takes a look at my polishes both of the CND brand and goes "Oh you just want these colors for that design, this brand is expensive. Can you pick another brand?" Um ok? I basically am shocked to hear this for the first time ever, even at the worst nail salons I'be been to have never heard such things (at least to my face or in English) THIS should have been my sign to get up and walk out. But alas I was hoping to give the benefit of the doubt seeing that the place had glowing reviews and lots of stars. Side note: by the way this IS one of those nail salons where they will speak with each other throughout your entire service in Vietnamese, so if that bothers you, just know that going in that it will be what you get. This personally isn't a big deal to me, but due to the bad overall experience it definitely does not enhance it. My lady seemed to be ok in this department because she was not conversing as much as she was telling other workers what to do, I presume she is the owner or boss. She did pick up the phone and have a short conversation though, which is odd because there were at least four or five techs sitting around. Anyway back to my nails. She shapes it, not to the best of my liking, it's more almond shaped but it's my first time asking for stiletto so whatever, this will be a good transition. She starts prepping my nails and uses her electric filer to smooth everything out, does the acrylic thing and asks me to wash my hands to prep for color. Next thing I know, I feel stinging as I wash my hands. I see that she has cut my cuticles at my thumb with that filer. At this point I am not a happy camper. I just want this service to be over. This was my final straw but it gets even better. I'm back at my seat now and I tell her I'm bleeding. She looks and goes "oh sorry" and not being one to make a big deal I just say ok. I ask if she wants me to pay, she says yes do you have cash? I say yes for your tip but I wanna charge the service. She goes "oh can you pay service with cash" I respond no, I have cash for your tip but need to charge the service. This was also interesting because the lady who left before me clearly paid with a card in plain sight and I heard no arguments there. She finally takes my card and then I hand her my tip. This I admit this is a rookie mistake. I should've waited to tip her after because as soon as I did she did my color and design half @ssed. Take a look at my pics and you'll understand. Tell me if you are the boss or manager that you can't do some clean lines for such an easy design. I doubt she sucks this much in skills to make it as an owner or manager. Again, rookie mistake. I tipped her 16-17% by the way. I guess that was not enough even though she cut me, was especially insulting to me about my "pricey" nail color choices and then also charged me $36 for my service when acrylics start at $26, so if I do my math correctly, I paid $10 for my unique "design" (again see pictures). Why did I not have her fix my design you ask? Well because I needed to take said pics to show you what kind of business this lady provides...that and I knew I could easily fix the design myself at home with some black polish. Ugh. Some regulars or maybe new clients my say I'm wrong or that they've only had good things to say but sadly for me I was not given the same respect or services that others received. I will never set foot in this place again. read more

Concept Nail Spa - What I asked for and what I got....not even close to the same... - Nail Salons Near Me - Northbrook, Illinois

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Pretty awful job - been there twice, tip very generously, and then they treat you like dirt and gossip about customers to other customers! Tina (owner) very arrogant. Worse no-chip EVER - and then I tipped $5? Beware! read more

Concept Nail Spa - If Tina decides she doesn't like you (with her limited brain and English) this is what you get - deliberate. This is after 1 week - Nail Salons Near Me - Northbrook, Illinois

Every time I go to Concept Nail Spa I have a great experience! My nails always turn out absolutely beautiful! I had a hard time finding a new nail salon "Home" when we moved to Deerfield a few months ago, but after my first experience here I knew I could trust them to do a great job! read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

I've been here a couple times and always had a pleasant experience. This time I came in excited due to the fact that my job (personal chef) very rarely allows me to have my nails done, let alone long nails at that. Since I have some free time I took full advantage of my time! I came in asking for a Gel Full Set, I'm also a Halloween fanatic and wanted something ghoulish. The woman who did my nails was more than willing do the design. At the end she even asked if i would like sparkles, which of course I said YES to! My nails came our beautiful. I love them, they are so cute. read more

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I have been coming here since 2013 and its great as always. Its cheap and they are always friendly. And my feet feel so much better afterwards. No other place does as thorough job. Even the new place on skokie blvd and dundee is 35 dollars compared to the 25 dollars they charge here for a pedicure. read more

After being a "poor" grad student for two years, I thought it would be a great idea to treat myself to both a mani and pedi. I usually only get pedicures since they last a lot longer. I decided that price would not be an issue, so I forged ahead with a French manicure to boot! Service was excellent. They offer you a small water bottle to drink. Nail technicians are very hard working and focused; they have an eye for minute detail. They are also very friendly. even when it was a bit difficult to communicate. This place is clean, and that is a non-negotiable when it comes to a place to get a pedicure. Lastly, together the mani and pedi cost just $40! I was expecting to pay nearly $60. That's a steal in my book. I'm definitely going back regularly. read more

Tina, is amazing, she has been doing my nails for years. Her Attention to detail is beyond perfect. I always make an appt to insure I'll be seen without a wait , although it's not necessary. It's a clean and up to date salon with all the new colors and trends. Prices are reasonable and comparable to others in the area. The people who work here and veryhard working and devoted to making you feel your welcome. read more

Concept Nail Spa - Nail Salons Near Me - Northbrook, Illinois

Last Tuesday I went in here for the first time to get a no chip manicure before leaving for a vacation. I chose Concept Nail Spa because of the positive reviews I saw here on Yelp and thought they would be a good choice. Unfortunately, as much as I wanted to really love this place, I was ultimately very disappointed. While the salon itself is very lovely on the inside, and the women working there are incredibly friendly, my manicure was a let down. I chose a gorgeous color and left the salon very happy and looking forward to at least a week of nice nails without worrying about chipping or peeling while on vacation. However after 3 days the polish had already started to lift and I had a chip at the end of one of my nails. I'm a student and don't work or do any sort of labor that would have contributed to my nails already looking like a mess after a few days. I REALLY wanted to like this place, it's close to my house, is really nice on the inside and the women working there were very sweet. Unfortunately at the end of the day what matters most about getting a no chip manicure is that it should last AT LEAST 1 week without any problems and sadly that was not the case here. Definitely won't be coming back here again. read more

In an area where nail salons tend to be super upscale (uh, $60 manicure, anyone?) or worryingly cheap (when was the last time those tools got autoclaved?) Concept is a welcome addition. While small, they have an extraordinary selection of nail polish colors, brand new spa chairs, and offer a great variety of services not often found at other area salons-- no-chip manicures and the like. Staff is friendly, incredibly skilled, and eager to accommodate with special deals, interested, polite conversation, and wonderful perks like bottled water and Korean-style exfoliating scrubs during most services. Sorry, Pretty Nails, but Concept has my business now. To note, this nail salon was offering 20% off all services for their first month open and still appears to be handing out 20% off coupons with each subsequent service. read more

Tina is wonderful..very professional and does a magnificent job. Her French Manicures are perfection. She knows how to shape and create the perfect look. I am always pleased with her services, and my gratuities show it. I wish I could say the same about the pedicures. This was my second try and both times have been quite disappointed. First of all, I was kept waiting a good 10-15 minutes with water that practically scolded me. They never turned on the jets, so I could even quasi enjoy it. When she finally arrived at the bowl, she practically said nothing, was too firm moving my feet around, gave me a 1 minute massage on my lower legs..not even the bottom of my feet. I have been getting pedicures for years, and I always get a good 3-4 minute massage on both soles. She was abrupt and finished me as quickly as she could. I had to go over the heels of my feet when I got home as she barely serviced them while trying to push the more expensive pedi on me. Again, I highly recommend Tina...she is a true professional, but for the money, go to Tips for Toes on Milwaukee just north of Dundee in Wheeling. You get a much more professional pedicure. read more

My mom recommened this salon when I needed a last minute place for a mani/pedi. I was very happy with the service and quality! My nails lasted well over a week and that's with washing dishes and bathing kids. :) (rarely happens my nails last more than 3 days w/out chipping). Comfortable massage chairs too while you get your pedicure. The place is in a busy stripmall and is on the small side but I didn't mind, esp if I'm getting quality service. $12 for mani and $25 for pedi read more