I came here to get initial care in exam and was impressed by the initial front desk lady which I…read morebelieve her name might have been Shirley? Anyways as anybody should know, the first impression of any business would be the front desk personnel or even how things are portrayed when you first walk in, this place was so clean inside and out you would also believe that it would probably have been open for just a week or something. These people here really do have the "Wanting to help you" attitude and even threaten me to the other Clinic where I could get a more thorough exam on what I needed. This business is the smaller of the two and you could find it right across from the larger HEB that is built here.

I live in San Antonio and my two sons attend ASU. One of them is sick and it's 7:30pm and all the…read moreclinics are closed except for this one. It's open till 8pm. I've been calling the number for 20 minutes and NO ANSWER!!

This is the larger of the two letter in San Angelo and are about 12 minutes from each other…read more The Personnel here are great, especially Lori who was very nice enough to push me around in a wheelchair because I could not walk to my vehicle and back to the building and then back to the vehicle. The initial application or get to know you process is painless, just a normal half inch stack of papers but you would do this in any Care Facility. They love BlueCross BlueShield here. I remember the doctor that saw me I believe her name is Maria was very helpful on asking me the questions and answering any of mine. I cannot really remember when I got this type of treatment in Houston, things like this make me want to move here. Very very clean facility, it's almost like it opened up a week ago or something.

While the service here is great, it is concerning that this Community Express Care is coming up…read moreunder "Urgent Care". We have Tricare insurance which does pay for urgent care but when my wife went in for an issue (after calling her primary care manager and being casually referred to this location) we received a bill for the visit. After talking to their billing department I was informed that Community Express Care IS NOT AN URGENT CARE FACILITY and thus does not bill as an urgent care visit. After reviewing their website they are very careful to not say they are an urgent care facility. Bottom line: if you are expecting your insurance to cover an urgent care visit make sure they view this location as urgent care because Tricare does not.

I went to the ER on Knickerbocker RD (formerly Community Medical Center now Shannon Medical…read moreCenter) because I was bitten by an Arizona Bark Scorpion and was experiencing anaphylactic shock symptoms. This was the VERY FIRST time I was at this Hospital ER (been there 5 times total in 30 years) that I was not treated like the typical Hypochondriac Woman. Mind you I NEVER go to the DR not even Primary Care. So, if I cast a shadow on their door it is serious. So Michael walks in looks at me and takes ACTION! Next thing I know I am hooked up to IVs for swelling / hydration etc. WOW. I actually was getting help. He was courteous, professional, personable, and matter of fact honest about what my body was going through and said the effects may last for days. This man actually cared about my health. I have never had any good experiences in an ER. This was a good one. Additionally, my friend had to go to the ER yesterday with severe abdominal and back pain and he found she had a Kidney Stone. Instead of telling her to go home nothing wrong with her. He needs a raise. Keep him PLEASE!!!

This review is ONLY for Dr Alexander, Orthopedic Medicine. Today, 7.10.2026 I had a 9am appointment…read moreand arrived about 10 minutes early. The facility is exceptionally clean, looks to be newer construction with several specialty services offered. Each service is clearly marked to help find where to check in at. The ORTHOPEDIC staff from check in thru check out were friendly, helpful, knowledgeable and professional. Dr Alexander was friendly and listened to my concerns, offered his opinion and thoughts and had my best interest at heart. Rotator, shoulder injury and pain will prevent a good nights sleep and almost impossible to find a resting, pain free position for the affected arm. I received a cortisone shot today in my shoulder after 5 months of me self treating with OTC meds Aleve, Motrin, Excedrin, prescription med, supplements, ice pack, shoulder brace, arm sling, Votaren, Bio-Freeze, heat therapy, tens unit, light arm stretching, massages and NOTHING really helped. I appreciate Dr Alexander's treatment and advice and hopefully on the road to recovery w/o needing surgery.

Great service. Catherine Barnett, RN was great even when she didn't really spend that much time…read morewith me.

Root canal done w/ Dr Carrillo and team, consultation and process was as smooth as it could be for…read morethe procedure. Thankful for the staff's customer service and explanations of everything. A few days post procedure and the tooth pain has subsided with relief of that painful pressure I had. Thank You all.

Dr. Scherer and his staff are excellent! My treatment was explained to me in detail and they…read moreanswered any and all questions that I had. Any time that I called, I was treated with kindness and concern. Never once did I feel like I was just another number. Really impressed from the initial appointment up to the 1st phase of treatment and then to the last (2nd). Hopefully you never have to have a root canal retreated but if you do, I would highly recommend Dr. Scherer.

They know what they are doing but it's not worth the inconveniences that they subject you to. I…read morewent there for the first time a month ago for a routine cleaning. They gave me an estimate and I of course had to pay way more after they ran insurance. They told me I need a filling so we booked that. Again, had to pay more than the estimate after insurance. Three weeks after I got my filling the tooth has severe pain when exposed to high or low temperatures and chewing crunchy things. Twice, they have called the day before to ask if my scheduled time could be moved to later or earlier than already scheduled. I get to my third appointment with them for a consult on the tooth that is sensitive after the filling and I wait for 40 minutes before they look at me. Not once did they tell me how much we longer it would be. I would avoid this place. They just want your money.

The office gave me a quote of one price and later that day they called back notifying it will be a…read morelittle more after they ran the insurance. I agreed to pay that out of pocket charge it was a little over $160.00 for cleaning xrays and fluoride. A month later I'm getting a bill of almost 500!!! Called my insurance and they said that this dentist isn't covered and that they never actually checked with my insurance. I should have read the reviews before I even made an appointment.

Friendly and professional staff. I didn't have to wait but a few minutes and was out in short…read moretime. No nonsense Doctor visit. Was excellent experience! I recommend them completely.

This is an excellent office from thefront desk to the Dr. They are all very proffesional.Thedr is…read morevery friendly and caring. I drive in from Midland just for thier services

Thank you so much for a wonderful experience! Thank you Sue for getting me in first thing Monday…read moremorning after having some issues over the weekend. The atmosphere is very relaxing and smells amazing! The staff is very caring and knowledgeable. I will definitely be back, and feel right at home in this office. Think I've found my new health care team. Many great services at this office as well.

Wonderful care! Excellent staff! I would definitely go there again. We have been there several…read moretimes and Sur Brundrett is also great with kids. She helped remove warts and also took care of us and helped us quickly heal via telemedicine when we had covid.