Easy, clean, modern, affordable, prompt. I took Concord from Portland to Boston Logan. The online ticketing ahead of time was easy. Tagging luggage according to Logan terminal was a good system. The driver and folks at the counter were friendly. The bus seating was clean and comfy. Concord is relatively high tech for a coach bus business with wifi on board, an automated safety video, and automated boarding calls in the bus terminal. Where to line up and when to arrive is clear. Water bottles are offered as you're boarding. On the bus, you have a small restroom, drink holders, outlets, and a couple trash cans. The location of the terminal in Portland is central and co-located with Amtrak. The restroom at this transportation center is nice. read more

Concord Coach Lines - Bus - Transportation Near Me - Portland, Maine

It's a great option to get to/from BOS for those more direct and international trips. Also a great option for car-free journeys to see the BoSox at Fenway. Cleanliness isn't quite up to operating room standards, but it's generally good enough. I will say the staff is by and large extremely friendly (and helpful). Inner city Greyhound terminals in DC, Chicago, Philly, even Seattle are miserable. Concord may not go as many places as Greyhound or Peter Pan, but Concord is amongst the best bus experiences I've had. read more

Concord Coach Lines - Transportation Near Me - Portland, Maine

So far, so good. I've been on a Concord bus before with school trips and this was my third time visiting the terminal. I've done drop offs and pickups from here with my kids. The entrance is a simple loop to either park or you can get close to the doors for the drips or pickups and with the luggage, it makes things easier. There is plenty of room, so other cars can drive by you, without feeling you're going to get hit. I'm looking forward to taking a trip and this is the ones I'll be booking with read more

Safe drivers. Busses on time and comfortable. Prices to Logan and back are reasonable

This is the best way to get to Portland either to the airport or just in general. (The train is great too) but for the airport this takes you right to the terminal. It's takes around 2 hours and is only around $50 which is amazing. The bus was clean, their are restrooms on the bus. You don't have to deal with Boston traffic which is a plus. You can buy a ticket but if you need an earlier or later bus and there is room you can hop on. Overall a great way to get to Boston from Portland or some other places in Maine. read more

Hate the idea of a greyhound? Also hate the idea of having to pay for parking for the day in Boston, persay? Concord Coach Lines is the answer. Fast, affordable, reliable, and (arguably most importantly), a bus that doesn't leave passengers wondering: will the guy next to me harvest my organs in my sleep? Provides great service from Portland, greater Maine, and NH to Boston and NYC, among other spots in New England. A life saver--couldn't recommend more! read more

The perfect way to get from Portland, Maine to Boston Logan Airport (BOS). The coach is clean and comfortable, the driver is professional and friendly, and the price is inexpensive. The coaches run several times a day making it a very convenient way to get to BOS in time for your flight. Purchasing a ticket was very simple with an on-line web site that was very informative and simple to use. read more

Is it the cleanest bus terminal? No. Are the buses themselves especially pristine? No. Are the movies they play on the bus great? No. Are the bus drivers nice? Actually, for the most part, yeah. But... This is the best way to get to Logan in Boston. It really is. A roundtrip ticket is about $60; and, you can pre-purchase online very easily! The bus takes anywhere from 1 hour and 45 minutes to 2 hours and 15 minutes (depending on the time of day/traffic/whether your specific trip includes a stop at South Station as well) to go from Portland to the airport. In my experience, they've done a great job at tagging (with your Terminal) and storing your luggage under the bus. They've also been very prompt about leaving Portland on time! Even though you have to choose a return time from Logan to Portland, you can actually hop on any bus at any time. The pick-up from the airport can be a little chaotic: there's LOTS of people standing around waiting for a bus of some kind, so make sure you're in line/very near to the curb for the correct bus (Concord Coach) so you can get on and secure your seats (which become fewer depending on which Terminal you're being picked up at; recently the bus driver kicked off a whole bunch of passengers at South Station [which happens after the pick-up at the airport] because there weren't enough seats]). On that note: don't expect this return trip from Boston to be as prompt as the outbound from Portland. Once the bus showed up an hour late. Another time the bus showed up 45 minutes early, and they announced - despite what the schedule said - it would actually be the final bus going from Logan to Portland that night (we were lucky to have landed so soon and have gotten through US Customs so quickly, because I'm not sure what people who landed just an hour later than us would have done). Still: I would so much rather take Concord to the airport than drive myself (and deal with driving in Boston, the tolls, the parking...) or to ask a friend! read more

My husband and I have been traveling on Concord Coach Lines buses back and forth from Logan Airport to Portland Maine for several years. We have had nothing but great experiences. Buses run on time. They are always clean and offer free bottled water. Drivers are super friendly and helpful. We love this service. It saves our family the headache of Boston traffic when we visit. Tickets are not specific to a day/time so it offers flexibility when our plans change. Highly recommend. read more

I've been relying on Concord Coach Lines for years. They have excellent service to and from Logan Airport to various places (including Portland Maine, which is where I usually take it). Staff at the Portland station and ticket counter are friendly and helpful. Today I arrived just before take off and they were kind enough to still sell me a ticket (everyone else had already boarded the bus). If you elect to purchase your ticket online be sure to print it out as they do not accept electronic tickets (this is particularly helpful to know if you are traveling from Logan to Portland as there is no kiosk or ticket counter at the airport). They have a clean and welcoming waiting area for your family to hang out with you before you board. They also have vending machines and free coffee. Bathroom is large, clean, and has a handful of stalls. I've never had to wait to use the restroom before boarding my bus or train. Every driver I've had has greeted me warmly and genuinely and luggage is stowed in the bus undercarriage with care. Also, there are complimentary pretzels and cold bottled water for the journey. Sometimes there's even an on board movie to enjoy! Online free Wifi can be a bit spotty but has been working just fine for me on my current journey. I will definitely continue riding with Concord Coach Lines for my Maine-NH-MA travel needs. read more

Still the same reliable, safe, relaxing, comfortable service. Leaps better than Greyhound. read more

Concord Coach Lines - Transportation Near Me - Portland, Maine

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Update - took it again from NYC to Portland. If you travel on a Sunday add 30 minutes to the trip length due to horrendous traffic in CT and MA. Also I cannot get over how bumpy and jarring the ride was most of the way, and that Concord remains so stingy with their small snack box and especially the water - only two tiny bottles for a 6.5-hour trip. Bring your own snacks and beverages if you want a sufficient amount. read more

The bus was on time and clean. The seats are comfortable and air conditioning was nice to have. We went from Logan to Portland

Not very accessible for deaf people, and there's no ATM in the Portland transportation center despite there being a sign for one. Overall clean and easy to use and find. read more

Not a bad way to travel from Portland, Maine to Boston. For $30-ish bucks, you get a semi-comfy seat, up to 6 checked bags, a bottled water, a pack of snacks, wifi and a featured movie. Purchase your ticket online, print, arrive and stand in line. Easy. Comfortable. Convenient. read more

Concord Coach Lines - Wifi and movies - Transportation Near Me - Portland, Maine

will Never Travel with them again... Bus driver changed route, going to a location that was suppose to be after my stop bc he didn't wana do a "back and forth" to south station, to drop us off and pick up another bus load going in opposite direction... So Now bc he decided to change the route I am going to 30mins late for My Train I am suppose to take to get to my friends funeral... and when brought up The Driver states "we will get there when we get there" Absolute Crock of shit No where on my ticket or stops did it say I'd have drive an entire different route into the Boston Airport smfh This is beyond unprofessional and complete Bullshit I will Never ride with this company ever again after this read more

Very surprised with this bus service. For one, prior to boarding, we were offered free water and pretzels. I've never had any bus service offer anything free! Buses are clean, spacious and quiet. They also offer free plug in ear phones for watching a movie which was also a nice surprise. Not sure of other people's experience but, this is honestly a service that I would recommend from Maine to Boston to New York. read more

Should you, perhaps, find that your airline throws up their metaphorical hands and says, "Get outta here- here's a pass for a cab to the bus terminal and here's a voucher for the bus to Boston Logan, good luck getting home from there!" you'll then have the opportunity to compare planes, cabs, and bus travel. This terminal smells overwhelmingly like piss. Not a faint hint of "did someone leave the door to the restroom open?" but a solid "I better watch where I step, the floors are likely slippery and I don't want to fall in it." The rest room auto paper towel dispensers produce the smallest paper towels I've ever seen. Maybe the smell is from people wiping their hands on their pants. The gate agents have a brusque but polite enough and efficient manor. Upon boarding my bus I have to say the seats are spacious and firm enough, the smell of decent marijuana which quickly wafted from the back of the bus was more floral than the odor inside the terminal. I haven't taken a bus between Massachusetts and Maine since I was probably 20, and clearly I've gotten a bit soft and snobby. I will now try to loosen up. I am nothing but grateful that there's an easy $30 option to get to Logan, the cabbie tried to pitch me a ride for $200 and there are no flights out. In theory I'll be at Logan in two hours, and that's about 22 hours less than I've already been trying to get out of Portland Jetport via plane. There are movie screens about every 4 seats on this bus with the passengers voting on what movie to watch of the about 12 movies available available. The driver is pleasant and the passengers are diverse and unobtrusive except for that smoke break. There are charging outlets at every seat and free wifi. This is plush! I'd give it another star if the terminal was cleaner. I arrived at about 12:45 on a Monday afternoon, I suspect the scent won't be aging well as the afternoon progresses. But the bus is an inexpensive, efficient, fast enough and good enough way to get gone, get the heck out of town, and for climate's sake if no other reason - go ahead, don't expect it's a limo or G5- just take the bus! read more

As a first time visitor to Maine, I thought this service was fantastic. The drivers were all very friendly and informative about our destination and ETA. The seating is spacious and comfortable. They have monitors and play movies which you can listen through a headphone/earphone jack in front of you. The service such as providing water and a light snack such as a bag of pretzel was impressive. They take a step to make sure the customers are satisfied. The Wifi on buses are hit and miss though. Book your trip early for a really good deal. I'd recommend this service read more

The bus service is super convenient if your flying out of Logan and only $50 round trip. Parking is $5 a day which is cheaper than parking at the airport itself. The bus is clean, usually not busy so you can stretch out in your own seat, and has wifi. If you have bags, they'll tag them depending on the airline your flying and drop you right off in the appropriate part of the airport. I don't know about you, but I'll take not dealing with the stress of driving through an airport and parking any day. Pay $50 and you take me and my stuff to exactly where I need to be? Yes please! read more

We went on a day trip to Portland, ME from Boston, MA and the Concord Coach Lines made it fast, smooth and comfortable! The buses were clean and safe. The most importantly, they were ON TIME, with no unnecessary delays! And the bus schedule was really convenient. Thank you! read more

As a resident of Maine, I have taken Concord Coach lines quite often. They offer handy connections to Boston (Logan and South Station) from several parts of Maine. Normally the buses run on time and have professional drivers. The buses run hourly! They also provide you with a movie, pretzels, and a bottle of water. My only grip is that the ticket is quite pricey at 30$. However, you can easily reduce the price by buying your ticket through Mega Bus. Megabus sells Concord tickets at a much cheaper price! The only negative is that Megabus tickets are only valid for buses to South Station. From South Station to Logan is pretty cheap and easy. I was a bit upset that I had decided to save myself hassle by buying the much more expensive ticket to go to Logan only to have the bus that I was on stop at South Station first. As the roads were bad and I was already feeling anxious about flying the added stop was not appreciated. I feel like I should have just bought the cheaper ticket from Megabus as I would have arrived at the same time!!! read more

Concord Coach Lines - Transportation Near Me - Portland, Maine

Concord is a fantastic way to travel from Boston to Maine! The drivers are great and I've taken so many trips with no major problems. The wifi can be a little slow at times but pulls through when ya really need it. The drivers are always very nice, and I'm always one for free pretzels and water (the starving college kid in me). Honestly the trip is a great deal, round-trip is around $40-50, and it's as great as it can be for a bus. You can get tickets easily once you get there, or you can get them online. read more

Bus was clean and pleasant for the two hour trip from Portland to Boston and driver was friendly. however, on the way back, driver refused to wait for a minute while our bags were coming around the carousel. he even told a woman who had loaded her bags on and informed him that her husband was in the bathroom that she needed to get off and that he could not wait. he was extremely rude for absolutely no reason. if this wasn't the only way to get home, I would definitely use another coach line. read more

It's a bus so how high can anyone's expectations be? Some pros: they provide complimentary water and pretzels along with ear buds for movies on board the bus. Seating was leather which I appreciate because it reduces risk of germs like material covered seats. Bathroom had ample soap and towelettes wipes. Bus was on time. Some cons: cup holder was sticky so that indicates not a lot of cleaning happening in between rides bc we were the first ppl on the bus. You have to have a paper printed ticket. I'm going to tell you why this peeved me. So I print stuff front and back bc why hinder my oxygen to waste trees to waste paper. But anyway being environmental conscious didn't work out well for me because my return tickets were on the other side of the paper. (Face Palm) so.. the driver is all " if you don't have paper tickets you'll have to give me your state ID as collateral" Ugh.. no sir I will not. Long story short I just gave both my tickets. Front n back, kept my ID and fortunately I was able to re-print my tickets before my return ride. read more

This didn't start out as a 5 star review, but it certainly turned into one. The driver stowed all the bags and followed us onto the bus at Logan Airport, heading for Portland ME. Alan and I were the last to board and the bus was fairly full. We worked our way back and I took a seat and he continued on to another seat one row back on the other side. Suddenly the bus moved forward and Alan came perilously close to falling. I yelled at the bus driver that he was making my husband fall and people looked startled. I also swore, quietly, I hope, but audibly. We made another stop and I seethed as we left the airport and the driver made his announcements, mostly common sense, courtesy measures in assure comfort in a shared environment, like no long cell phone conversations, just brief, emergency-only ones, music listened to w/ headphones, etc. There were free water, pretzels and headphones available until they ran out and a movie was shown. It was raining pretty heavily and as the driver, Larry, guided us skillfully through the traffic on the rain slicked roads, my anger dissipated and I felt glad that it wasn't us doing the driving. The bus itself was clean and comfortable, w/ blue leather seats, overhead bins and cup holders on the seat in front. There's also a bathroom aboard, although neither of us used it. Larry gave us an ETA and arrived in the middle of it, around 7:00. Alan and I were the last off the bus by choice, so other people who can move more quickly could get off. When we came to the front, Larry took Alan's backpack and our canes from me and then helped us each off the bus. Once Alan was out Larry apologized to us for starting before Alan was seated, explaining that we were far enough back he hadn't realized Alan was still making his way to the seat. He helped us bring our bags into the terminal, apologizing twice more. Then he arranged for a cab to take us to our motel. His response was heartfelt and caring and we appreciated it. As we were traveling along Highway1 I was thinking about what a good job Alan had done organizing this leg of our journey. read more

Comfortable and efficient but we miss the pretzels and water! Please bring them back!

I travelled a lot, and this service from Portland right to your departure terminal at Logan for $28 is fabulous! Clean, comfortable coach, we'll run and managed. Today it's the 8:30 launch with a stop at South Station for the train riders, and I'm ready to go! Disappointed that this bus has no wifi today. Sounds like a bit of troubleshooting, but no backup bus to switch to. Down to 3 stars from 4 as a reault read more

Frank was my driver on concord coach bus from Bangor going south and as a single female traveling he made me feel safe, he was very kind and professional. The actual transportation to your destination is one thing when you take a taxi, an Uber a flight or a bus ride, but the experience while traveling is another. Thank you Frank from Concord Coach! read more

Decided to take the bus from Portland to get to Boston Logan Airport. For under $100, my family of four and our 9lb dog got to relax and take naps while not worrying about traffic, parking or anything else. Seats are comfy with plenty of leg room. Outlets are provided in every section to plug in electronics and a movie is provided for our entertainment. Only downside is the fact that the movie is Back To the Future. Would have been nice to have a movie that was made in the past couple years, but for us who remember it from our childhood, it was good. read more

It only took one driver one ride to sour me completely after 30 years riding Concord Coachlines. I asked him to repeat the cell phone announcement because a passenger was talking loudly on hers for more than 30 minutes; he refused and was rude to me about my polite request. He had his mask off and was eating and drinking the entire ride. When I complained and sent pictures -- as the customer service agent I called requested -- it took the company more than two weeks with "the driver said to say sorry." Nothing about appreciating my longtime ridership, no apologies for the stress I encountered, which was considerable as I am not used to taking surreptitious photos of employees behaving badly. I'm all done. Sad, but VERY done. read more

I have family in Portland, ME and flights to Boston are often MUCH cheaper, so this bus is fantastic to get me up to Portland without making one of my family members drive down and fetch me. When my Dad first told me to take the bus, I had a knee-jerk reaction to veto it. I imagined a dirty bus, weirdos, and lots of stops. Concord Coaches are completely different. They buses are spotless, run on time, provide snacks and water, have reclining seats, and entertainment (movies!) and free wifi. You are able to buy tickets online or when you arrive to the station. Bus drivers are safe and courteous. Bring your headphones and relax and let someone else do the driving. read more

This is probably the best way to get to Boston from Portland. It's hassle-free for the most part and if you're going to Logan, it will drop you off right at your terminal. Free wi-fi on the bus, a movie to watch to pass the time and general silence are wonderful things. I like that they don't generally allow people to talk on their cell phones on the bus, so you end up with a peaceful ride and not a lot of chatter. I took the Logan Express at 5 am and we made excellent time to the airport even accounting for Boston traffic. The drivers were all really pleasant and got my bags out onto the curb for me. The express bus offers pretzel and water to the passengers which I thought was a nice perk. A round trip ticket between Logan and Portland set me back $49 which seemed reasonable to me. I didn't pay for parking because I had someone take me to and pick me up from the bus station. I feel that's worth the expense of having to get to the airport, pay for parking and the gas to drive there. Having a comfy seat where I get to watch a movie or sleep sounds pretty good to me. read more

I have taken Concord Coach lines from Boston to Portland ME around 15 times now and am consistently impressed with the service. The busses are always clean and comfortable, with working outlets and free water and pretzels for passengers. I like that they play Monty Python movies. The drivers are also always super nice and really helpful. Busses are always on time. Even getting picked up at 4:45am the other day in South Station, my driver had a huge smile on his face. This is the best bus line I've ever taken, and while it's usually cheaper than Greyhound anyway, I would be willing to pay more to take Concord. Highly recommended. read more

Concord Coach Lines - Boston to Portland - Transportation Near Me - Portland, Maine

Have used them a handful of times over the years and never had any complaints. Buses are always clean, have bathrooms and also have pretzels and cold bottled water. Free WiFi is a plus for business travelers that can get a few hours work on the way to their destination. Drivers are always courteous and pleasant. I only wish they would go electronic where you can buy your tickets on an app and use a bar code at the bus or station. That would make it a lot easier and helpful. Tip: when leaving Logan airport make sure you are at the exact point of pickup 10 mins before and keep a watch out for the bus. There will be a zillion buses stopping by so make sure your ready. read more

This is the best way to get to Logan from Portland in my opinion. No worries about finding parking, traffic, tolls and all of that. I am able to get on a bus, not drive, watch a movie, relax and even login to their free wi-fi. They drop me off right at my terminal and get my bags onto the curb. This takes the stress out of getting to the airport. They offer convenient hours coming to or from Logan, even late. I recommend checking out the bus the next time you need to get to Logan, save your friends and family the trip back and forth! read more

Taking Concord Coach Lines to Logan/south Station is generally a hassle-free and affordable experience; I take it once a week to South Station for work. Long-term parking is plentiful and conveniently located only a two-minute walk from the terminal - and only $4/day. There is also an automated ticket validating kiosk that takes seconds to pay upon your return (keep your parking ticket on you!) For frequent commuters to Boston, there are a couple different options. Make sure you first look at the posted fares listed through megabus.com; 90% of the time this is going to be your least expensive option. If you have the luxury of knowing your schedule up to 45 days in advance, you can get fares as little as $1 each way - if you're the first person to buy a ticket on the route. You can also get commuter booklets: 10 one-way tickets to or from either South Station ($125) or Logan ($155) at a sharply discounted rate; not even factoring in wear and tear on my car, each ticket works out to be less than the cost of gas and tolls, so it's actually more cost effective to take the bus over driving. Plus, everyone loves a chauffeur, right? The only caveat to buying the commuter ticket booklet is that you need to use the 10 Portland-S. Station tickets within one month and the Portland-Logan Airport tickets within 45 days. The bus driver accepts Logan tickets to South station (but not vice versa). They also taken my tickets after their expiry date. There are a few downsides to riding the bus: 1. My biggest pet peeve is the spotty, sometimes non-existent wifi. If you advertise that you offer free wifi and (I imagine) factor it in to the cost of your fare, then please make it reliable. I would love to catch up on work or stream Netflix if I had the option. 2. What's up with the 9:25am SS arrival time? Don't you realize that most of the business world (myself included) still operates around a 9-5 schedule? I'll bet if you offered a bus route with an 8:30am arrival time you would double or triple your normal morning ticket sales. Give it a shot and see what happens! 3. While the departure times are fairly reliable, there have been a few times on recent trips that the bus has left 3-5 minutes late. Not a huge deal, unless you're already arriving late to work because of the above-mentioned 9:25am arrival time. 4. It's a bus. Which means commuters ride alongside all the pedestrian folks who rely on bus transportation to get anywhere. While almost all fellow passengers are fine, I've occasionally had horribly-smelling creepy dudes sit next to me. I think we've all played that passenger roulette game in our heads when we see a sketchy person board the bus 15 seconds before the scheduled departure time and do everything within our means to make the adjoining vacant seat as unwelcoming as possible. I hope I'VE never been that sketchy guy! 5. On the return trip to Portland from South Station, the bus you board usually comes directly from picking up passengers at Logan. If an unusually large number of passengers is picked up at Logan, there's a chance you may not get a seat. It's first come first served, so be sure to arrive at SS and get in line for the bus about 30 min before your departure time to minimize the risk - especially on trips leaving SS in the evening. Despite its shortcomings, CCL is still a pleasant, convenient and affordable way to get to Boston. read more

Good experience both times with them. They gave us pretzels and water in Portland. A movie is played during the trip. Drivers are nice, climate controlled read more

This is in regards to the NYC to Portland, ME bus. This is such a great option to have for me to get back from NYC. I will be taking it frequently from now on, relaxing ride, with snacks, nice seats, a break to grab a quick bite/bathroom, and better than flying into Portland at 12:30 AM for a similar price. I recommend it. read more

Don't take this bus line if you are trying to be cautious of COVID, Bus was way overbooked, their website is an absolute lie you do not get your own seat, I had to sit right next to someone as did many other people and there is no distancing happening at all read more