I've been coming here since I was 8. I was seen 5 years ago but suddenly I'm not a patient anymore…read more Despite the ER (both the head and Tim Schaefer) misreading my mom's x-ray when she broke her back (said it wasn't broken), it's convenient, so tried to make an appt. Tracy at the operators' desk wouldn't make me an appt and had that worst bedside manner. She wouldn't even let me talk to my former doctor's office! I asked to speak with her collègue instead as I found her extremely unprofessional. So unprofessional in fact-- she hung up on me! Rude! This hospital panders for handouts and donations from the community. We have donated to the Hospital Fair Day most years - I've been a patient for 38 years but suddenly I'm not a patient anymore-- guess I won't be donating anymore either ‍

This was supposed to be the best care for my father after a fall. It was awful. They have signs…read moreeverywhere saying they want to involve family. They shut us out because my father had too many daughters. I do have to give a special shoutout to Shyla who advocated for him and was so amazingly kind. The doctors were incongruent week after week. His pain was dismissed. He lost almost 20 pounds in the first week and recorded as lost at the previous hospital, which was completely untrue. By the time he left he was not eating. They blamed everything on the patient and did little investigating. The nurse Christine should retire or find a new profession. While most of the staff was dismissive, she was downright mean. I found him asleep with his face in his dinner tray. He was afraid to drink because the staff never showed up in time to get him to the bathroom. Issues were reported to nursing staff but never relayed to the doctors. After several weeks of "rehab and care" my father died, still unable to move much or eat at all less than 2 months after discharge. If this is the best we can offer, healthcare is truly an abomination.

Just spent 5 1/2 hours to see a Dr. after testing pos to covid. They were going to do an x ray to…read morerule out pnumonia. I finally used the call bell because the pharmacy was now closed. The male nurse asked "what were you hoping to get????" I think they still treat pnumonia with abx no Im not drug seeking you moron. Never ever go here or any hospital passed Manchester. Its sub par in all areas.

came in via ambulance with respiratory distress. I was treated like crap immediately by the female…read morenurse whose shift was ending. then I meet the doctor for all of a couple minutes and then I didn't see him for 5 hours. no one came into my room. meanwhile I'm still struggling to breathe. then they send me home with a prescription for Tylenol and ibuprofen, and tell me to just deal with it till whatever it is passed because they aren't going to run any tests since they know it's not Covid. meanwhile, this was Friday 12/30/22. it's now 1/2/23 and I still haven't slept because I cough uncontrollably and struggle to breathe. NEVER going here again.

I really love and trust this small hospital. I believe and know they provide good care and…read morepersonalized service. They are now part of the Dartmouth-Hitchcock Alliance so they can provide additional services that they once could not. My parents still come here when they have too. They are not big on Doctors, but will come when forced. Have have an ER, urgent care, and clinic. They also have an Long term care skilled rehab center on site as well an professional building that house many specialists. I spent the night here once when I was five years old or so. I swallowed a penny (I was very orally fixated) and it got stuck in my throat. I had to have surgery and then I pooped it out about 2 weeks later. Nice!

I can't speak highly enough about the wonderful nurses and docs in the emergency department at Mt…read moreAscutney Hospital. I've been there twice recently for migraine treatment. Both times they took away the pain (without heavy duty pain killers) quickly. And I didn't have to wait for hours in the waiting room like I would have at that other hospital in Lebanon.

This hospital has more patients than it can handle but I commend the job they are doing. They have…read morelined the ER hallways with beds and chairs which isn't ideal, but allows them to keep seeing people. Wait times are long but the staff is doing the best they can. They don't divert people so the ambulances, med flights, and ER walk ins keep coming. Nurses, PAs, Residents, and doctors were all great. Some of the NAs could use a little bed side manner, but I know they are probably worn out from the high volume. Thank you for taking great care of concord

For the most part the Doctors and Nurses are awesome But some of the people who answer the phone…read moreare rude and disrespectful,I had a situation with my heart,First of all my name is Lawrence McClosky and my heart Doctor is awesome its the rude lady's who answer the phone and Police the calls and appointments like they decide who you talk to and when you see them,Concord Hospital has a Monopoly on the health care in New Hampshire,Which takes away my choice....My heart keeps going in and out of A-Fib and because this is a serious concern, When I try to schedule an appointment,One that is sooner than later I am put off for a month or two....This is crazy....

I went to the emergency room here last night due to severe ear drum pain that I couldn't even…read morebreathe from, I got there a 9:00 pm and was sat down by the lady at the desk and never in my 17 years of living have I seen such poor shitty service from an emergency room , I waited from 9:00 and wasn't called in a room Intill 1:05 am I was sitting there for 2 hours with an 8 YEAR OLD BOY who was also in the same pain as me with his mother and he still wasn't seen either he ended up leaving by 11:30 and was sick of there lack of service now when you tell them you have extreme 10 out of 10 pain clearly they don't care! I get that the have to take the more important patients first but seriously the lack of support they have there is insane , instead of bringing me back into an actually hospital bed room I was sat in a triage , and I know they had rooms because I saw atleast 4 kids being put in a hospital room while I sat there uncomfortably at 1:00 am not being seen in time I ended up leaving because my pain was so bad and at this point it was already 2:00 am and wasn't seen at all yet , this place fucking sucks and I recommend that you just stay home from you're pain instead of going to the emergency room where you won't be cared for at all . Screw that place shut down if you can't care for somebody within 4 hours

I just had neck surgery on Tuesday. All nurses, anesthesiologist and surgeon were amazing. I got…read moredetailed follow up instructions with a card signed by my care team. The next day, I got a follow up call from my nurse. Everyone was very helpful, friendly, supportive and professional. Highly recommend.

I was recently a patient on the 3rd floor east. I was recovering from a spinal surgery. The care I…read morereceived from all of the staff was excellent. Everyone was friendly, helpful and quick to respond to a cry for help. The hospital is immaculate and kept clean by a staff of friendly custodians who take time to ask how you, the patient, are doing. The food was not great, but who expects great food at a hospital. The beds were not comfortable. For these reasons I give the hospital a 4. Thanks for taking care of me during a hard time in my life!

It was a quick check in , that's as far s the quality of care went... I went for…read moredizziness,chills,... I was given a blanket and put on on heart monitor ... had bloodwork, the doctor was inefficient , never looked in my ears(being dizzy) or mouth or anything else the er nurse could not speak or understand English well the man helping her had to spell for her.. he told me "MCH may not have the latest equipment or the best Drs but we and they are nice" I didn't go to the Er for nice... I went because I was not feeling well.. they did labs and the assistant told be they were fine, was he qualified to say that??? I was told to follow up with my dr, which was away and his office told me to go to urgent care, NOT the ER

I recently was there in oncology infusion therapy area of the hospital. I was totally shocked and…read moreappalled to see not one nurse or receptionist had a mask on! Hello, oncology here! Also there were big signs everywhere saying nobody could enter except the patient. Guess what. They let in anybody and everybody Not one person had a mask. Disgusting. I guess because from what I see and hear around town, nobody thinks they need a mask or vaccinations. Who runs this "most beautiful" hospital? On that note, the staff appear to be nice and also efficient.

If you go in for your preventative, yearly physical and they make any adjustments to your meds…read more.. they will code it so you have to pay out of pocket. Other Dartmouth Health locations do not do this. Complete money grab and passes cost to the consumer.

I went to the Concord podiatry location for help with a foot problem. The doctor was dismissive of…read moremy issue and essentially ignored questions about alternative treatments. In a rush he spilled the contents of a sterilized package on the floor, and left them there during my brief treatment. He was brusque and rushed, and seemingly impatient to conclude the visit. Certainly not what I expected of the D-H organization.

I recently had surgery at Dartmouth Hitchcock Hospital in Lebanon. I had the most professional and…read morecaring discharge nurse. I don't know her name, I know from her accent she is Brazilian and worked at 4W. I am 77 years old and have been cared for by many good nurses, but never one that cared for me like I was a member of her family. I hope others will as lucky as I was to be discharged from the hospital by such a professional!

Great doctors, nurses, staff etc. Horrible Patient…read morerelations and care review The hospital is defaming me in my medical records in a way that will harm my healthcare for the rest of my life and they dont care. Its clear they never bothered to look into the case and just tell me the same thing over and over- your case is "resolved" Of course its not resolved and they are defaming me but they do not care. I have caught every supervisor in lies and they do not care. I figure this must be how inmates are treated when incarcerated. I cant say enough bad things about the patient relations team above the lower level workers- who are nice and just doing their job The supervisor? Atrocious

I have a rare condition called chronic regional pain syndrome and it shows up in many bizarre ways…read more Most recently, because my digestion doesn't go into "sleep mode", I've been waking up very nauseous and dry heaving. (I've also had a lot of stress and transition and it's been difficult to eat). Karl was an excellent nurse and the doctor saw me quickly and was able to get me a CAT scan on my abdomen to ensure that there wasn't a more serious issue going on in no time at all. The staff was friendly and efficient and the nurse who gave me my CAT scan was even named Kat! Making a painful situation more fun. I'm really grateful for the care and felt so much better with the zofran. Thank you.

I was taken to the Emergency Department by ambulance. They never addressed the reason that brought…read moreme there. They gave an incorrect diagnosis and inappropriate medication. Don't go there if you need competent care.