This was supposed to be the best care for my father after a fall. It was awful. They have signs…read moreeverywhere saying they want to involve family. They shut us out because my father had too many daughters. I do have to give a special shoutout to Shyla who advocated for him and was so amazingly kind. The doctors were incongruent week after week. His pain was dismissed. He lost almost 20 pounds in the first week and recorded as lost at the previous hospital, which was completely untrue. By the time he left he was not eating. They blamed everything on the patient and did little investigating. The nurse Christine should retire or find a new profession. While most of the staff was dismissive, she was downright mean. I found him asleep with his face in his dinner tray. He was afraid to drink because the staff never showed up in time to get him to the bathroom. Issues were reported to nursing staff but never relayed to the doctors. After several weeks of "rehab and care" my father died, still unable to move much or eat at all less than 2 months after discharge. If this is the best we can offer, healthcare is truly an abomination.

Where do I even begin to describe what an amazing experience I had at Grace Cottage Hospital?…read more From the moment I walked in the ER door, I felt at ease, even though I was quite anxious. Once I filled out paperwork, I was immediately brought into the emergency area, where I met the nurses, and soon after that the P.A. on call that evening, all of whom were referred to on a first-name basis (who does that in a hospital emergency room?). Let me just say it was a bit surreal - but in the best way possible - that I immediately felt at home, and at ease, even though I was going through an episode. I still get choked up thinking about the amazing, caring experience I had there. When I left, I literally gave hugs to the two nurses and P.A. that tended to me (Molly, Chris and Josh - you all freakin' rock, man), and I felt like I had made friends for life in a little over 3 hours (and next time I'm up your way I'm gonna take you all out to dinner to show my gratitude!) After getting through all of this, it gives me hope that there are still good, kind, caring people out there in this world, and that healthcare *can* be a good experience when people love their jobs and where they work. Please keep on doing what you do at Grace Cottage Hospital, because in my opinion, you are absolutely second to none. Thank you again, from the bottom of my heart!

Just spent 5 1/2 hours to see a Dr. after testing pos to covid. They were going to do an x ray to…read morerule out pnumonia. I finally used the call bell because the pharmacy was now closed. The male nurse asked "what were you hoping to get????" I think they still treat pnumonia with abx no Im not drug seeking you moron. Never ever go here or any hospital passed Manchester. Its sub par in all areas.

came in via ambulance with respiratory distress. I was treated like crap immediately by the female…read morenurse whose shift was ending. then I meet the doctor for all of a couple minutes and then I didn't see him for 5 hours. no one came into my room. meanwhile I'm still struggling to breathe. then they send me home with a prescription for Tylenol and ibuprofen, and tell me to just deal with it till whatever it is passed because they aren't going to run any tests since they know it's not Covid. meanwhile, this was Friday 12/30/22. it's now 1/2/23 and I still haven't slept because I cough uncontrollably and struggle to breathe. NEVER going here again.

I really love and trust this small hospital. I believe and know they provide good care and…read morepersonalized service. They are now part of the Dartmouth-Hitchcock Alliance so they can provide additional services that they once could not. My parents still come here when they have too. They are not big on Doctors, but will come when forced. Have have an ER, urgent care, and clinic. They also have an Long term care skilled rehab center on site as well an professional building that house many specialists. I spent the night here once when I was five years old or so. I swallowed a penny (I was very orally fixated) and it got stuck in my throat. I had to have surgery and then I pooped it out about 2 weeks later. Nice!

I can't speak highly enough about the wonderful nurses and docs in the emergency department at Mt…read moreAscutney Hospital. I've been there twice recently for migraine treatment. Both times they took away the pain (without heavy duty pain killers) quickly. And I didn't have to wait for hours in the waiting room like I would have at that other hospital in Lebanon.

This hospital has more patients than it can handle but I commend the job they are doing. They have…read morelined the ER hallways with beds and chairs which isn't ideal, but allows them to keep seeing people. Wait times are long but the staff is doing the best they can. They don't divert people so the ambulances, med flights, and ER walk ins keep coming. Nurses, PAs, Residents, and doctors were all great. Some of the NAs could use a little bed side manner, but I know they are probably worn out from the high volume. Thank you for taking great care of concord

For the most part the Doctors and Nurses are awesome But some of the people who answer the phone…read moreare rude and disrespectful,I had a situation with my heart,First of all my name is Lawrence McClosky and my heart Doctor is awesome its the rude lady's who answer the phone and Police the calls and appointments like they decide who you talk to and when you see them,Concord Hospital has a Monopoly on the health care in New Hampshire,Which takes away my choice....My heart keeps going in and out of A-Fib and because this is a serious concern, When I try to schedule an appointment,One that is sooner than later I am put off for a month or two....This is crazy....

It is crucial that patients visiting the "Express Care" part of the hospital. This is not a…read moretraditional Urgent Care facility as defined by your insurance rules. It is an Emergency Room Type B facility and will be billed as such. Beware that wile there are traditional urgent Care walk in facilities in NH, this is a step down emergency room service.

I just had neck surgery on Tuesday. All nurses, anesthesiologist and surgeon were amazing. I got…read moredetailed follow up instructions with a card signed by my care team. The next day, I got a follow up call from my nurse. Everyone was very helpful, friendly, supportive and professional. Highly recommend.

I was recently a patient on the 3rd floor east. I was recovering from a spinal surgery. The care I…read morereceived from all of the staff was excellent. Everyone was friendly, helpful and quick to respond to a cry for help. The hospital is immaculate and kept clean by a staff of friendly custodians who take time to ask how you, the patient, are doing. The food was not great, but who expects great food at a hospital. The beds were not comfortable. For these reasons I give the hospital a 4. Thanks for taking care of me during a hard time in my life!

I had three surgeries by Dr. White of Monadnock Orthopedic, all trouble-free and completely…read moresuccessful. His partial knee replacements bought me years of pain-free mobility and hiking. Unfortunately, he is retiring.

I recently was there in oncology infusion therapy area of the hospital. I was totally shocked and…read moreappalled to see not one nurse or receptionist had a mask on! Hello, oncology here! Also there were big signs everywhere saying nobody could enter except the patient. Guess what. They let in anybody and everybody Not one person had a mask. Disgusting. I guess because from what I see and hear around town, nobody thinks they need a mask or vaccinations. Who runs this "most beautiful" hospital? On that note, the staff appear to be nice and also efficient.

Excellent and Compassionate Care by hardworking folks who do their best every day…read more I definitely trust them with my family's health care

If you go in for your preventative, yearly physical and they make any adjustments to your meds…read more.. they will code it so you have to pay out of pocket. Other Dartmouth Health locations do not do this. Complete money grab and passes cost to the consumer.

I recently had surgery at Dartmouth Hitchcock Hospital in Lebanon. I had the most professional and…read morecaring discharge nurse. I don't know her name, I know from her accent she is Brazilian and worked at 4W. I am 77 years old and have been cared for by many good nurses, but never one that cared for me like I was a member of her family. I hope others will as lucky as I was to be discharged from the hospital by such a professional!

Great doctors, nurses, staff etc. Horrible Patient…read morerelations and care review The hospital is defaming me in my medical records in a way that will harm my healthcare for the rest of my life and they dont care. Its clear they never bothered to look into the case and just tell me the same thing over and over- your case is "resolved" Of course its not resolved and they are defaming me but they do not care. I have caught every supervisor in lies and they do not care. I figure this must be how inmates are treated when incarcerated. I cant say enough bad things about the patient relations team above the lower level workers- who are nice and just doing their job The supervisor? Atrocious

My wife had a bike accident on the local trail and we came to the emergency room…read more She hurt her wrists knees headache. Scott primary nurse who is very compassionate and a pleasure to deal with. The security man was very nice and helped us in hospital . My wife had x-rays diagnosed with a broken wrist and a sprained wrist. I found this to be very pleasant hospital and ER room. It did get very busy after we left we are grateful

I was taken to the Emergency Department by ambulance. They never addressed the reason that brought…read moreme there. They gave an incorrect diagnosis and inappropriate medication. Don't go there if you need competent care.