Concord Pools & Spas

This is a great place to go to for your redecorating needs. The owners the Kadis' are great folks…read morewho are more than happy to your needs with quality merchandise.

We bought a really nice hot tub and had it installed. There have been problems with the tub I can…read morenever get anyone to help. Response has been really slow. Wouldn't recommend.

Concord Pools & Spas

4.0

(4 reviews)

Horrible customer service. Pool cover has been broken for weeks. Unable to get in touch with an…read moreactual person, have experienced poor follow up. After weeks of no action a call was received that this will be fixed in another week. No apologies given. Our family missed peak pool season in the northeast. Should be noted the cover is not old and shouldn't be a problem to begin with.

I don't know how to begin with the amazing customer service we received from Concord Pools when our…read more9 year old pool was having major issues! You wouldn't think you would have major problems when you put in a pool less than 9 years ago (leaking from underground pipes & stairs, completely rusted walls)! The company we used to install was not helpful what so ever! Other pool companies wouldn't dare touch a pool that they didn't install. Concord Pools have went above and beyond our expectations! We have been working with Dave and we honestly couldn't be any happier! They took the time to evaluate the issues with our pool that was put in with such carelessness and corners cut! We will not be using anyone but Concord moving forward!!! Wish we would have had the forethought to use them initially!

Sleep & Spas

3.0

Great Overall Experience, Prices are competitive, the salespeople were very knowledgeable and…read morehelpful, and I was thrilled to see the selection of product that they have in the store! Highly recommend!

UPDATE: The owner, Eric, lies to duck responsibility and even got Yelp to remove our original…read morereview by falsely claiming we were never in the store. We visited the physical location multiple times and placed the order in person. Expect zero accountability from this business. Original Review: This is the most frustrating, incompetent business I've ever dealt with. We ordered a hot tub cover and extras at the Lake George store, and they promised 3-week delivery. Instead, we were completely ghosted for months despite calling and emailing dozens of times. Occasionally, someone would answer and say they would figure this out and get right back to us only to ghost us again without an update. When they finally responded four months later, the order had apparently "disappeared" in shipping and offered only a refund--meaning they held our money for months with zero communication and we ended up with nothing but tons of time lost and exacerbation on our part. The owner, Eric, then called us making endless excuses (including blaming a brand-new AI system he'd had for a week for the months of past silence). He promised to rush-order a replacement cover with a discount just to stop me from posting my honest review, only to completely ghost us again. We ultimately bought a cheaper cover from a competitor who delivered it in less time than promised. Eric clearly knows nothing about his industry or how to run a business. Avoid this place.

Hudson River Hot Tubs

(4 reviews)

I moved it on a home I purchased in Feb 9. I had Hudson River hot tubs come look at an existing hot…read moretub that wasn't working . They told me the issue , they took it away and replaced with a very reasonable hot tub that was a great price and works awesome

Jerry is so experienced and has so much 'hot tub knowledge', he's become our 'go to' for anything…read morerelated to our tub. He's easy to work with, reliable and someone you should consider when it comes to hot tub management/maintenance.

Northland Gardens

•$$

The bonsai collection here is fantastic. They carry a regular plant nursery selection too. My…read moreNana and I would go just to see the bonsai. I bought a few which I eventually killed, but loved them when they were alive.

We've been customers of Tracey's for more than 20 years. That should speak volumes about his…read morebusiness and service. You won't be disappointed, especially if you like water gardens.

Country Home Landscapes

I have a front yard "garden" that has looked like a forever wild space for a few years because I…read morecouldn't find a company that was willing to tame/prune it instead of clearing it out and starting anew. In came Corliss and Sam: they were excited to tackle the space and prune it back to look much less wild and more like a landscaped garden. Corliss was meticulous with pulling and spot treating all invasive species, which I know will have an impact for seasons to come. I'm so appreciative of the fantastic work they did and look forward to welcoming them back for all of my landscaping needs.

AMAZING landscaping company. Corliss and Sam are the true DREAM team! Corliss is the most…read moreknowledgable arborist I have ever met in my career. She also has the compassion and drive to make a true living art. This is the only company I will ever trust for my land!

Cousins Crew Cuts

These guys are great. I asked they to trim some over grown trees and clean up the grass. They…read moreturned my yard into something I never thought it could be after not having it taken care of. They worked quickly and efficiently. Price was very reasonable for how much work they put in.

From the owner: Our priority and commitment to costumer satisfaction and attention to detail, transforming your…read morevision for your property in to reality.

N&W Landscape and Lawn

Easy to work with, open to feedback, rapid response and attention to detail! Nate and his team take…read morecare of my lawn; complete with clean up and adjustments wherever needed. They offer affordable rates compared to other companies and are reasonable with any additional services needed! They were able to get my lawncare and landscaping done within days after booking. Booking was easy, seamless and professional. They are local and are Siena college students. I was pleasantly surprised at the quality of service.

They do our winter cleanup and our always available to help. Very reliable and professional. Wish…read morefound them sooner then this season!

Upstate Landscaping

At 73, I have dealt with a lot of landscapers in my days and Caleb and his team quickly rose to the…read moretop. I had simply asked him to remove a rather large pile of leaves and he went above and beyond raking out the surrounding bushes, leaf-blowing the lawn repeatedly as it was a gusty day, and left no trace behind. It is so refreshing to find someone who takes such pride in the quality of their work. He was also the most reasonable, price wise, of any of the other landscapers I spoke to. I will be using him again.

From the owner: Upstate landscaping is a lawn and landscape company in Chestertown offering professional service…read more Call us today for a free quote.

Clear Cut Landscape & Design

Logan is fantastic and if you need lawn care services I highly recommend giving him a call. He…read morecommunicated with me every step of the process to get me set up and after the first cut was done he made I was happy with the outcome. customer service is exceptional.

Great service. Friendly workers. Great prices. Helped me out of a situation when another…read morecontractor ghosted me. Cleaned up job, job looks fantastic.

Mountain Living Landscaping

We just completed a large landscaping project. Rich Hall at Mountain Living Landscaping helped us…read moretransform our backyard. Removing our old patio, regrading our entire property (front and back), and extensive planting work. Rich knows his business and helped us plan our project. He and his team did great work. I highly recommend them.

Matt's Landscaping & Stonescaping

Matt is very knowledgeable in what he does, he put in a brand new patio and stone wall for me. Very…read moreimpressed with him and his work. I would recommend his company to anyone. Came everyday and stayed late some days. Would hire him again .

From the owner: Matt's Landscaping & Stonescaping L.L.C. provides professional design, installation, and…read moremaintenance of all phases of landscaping, irrigation, lighting, pavers, walls, ponds, waterfalls, fountains, outdoor fireplaces and kitchens.Matt's Landscaping & Stonescaping L.L.C. is at the forefront of paving stone installation. We enjoy what we do, are constantly striving for excellence and warranty our work from the ground up. We believe that as people become aware of the superiority of a segmental pavement and that as we continue to require our customer's overwhelming approval of our installations, Matt's Landscaping & Stonescaping L.L.C. will continue to be a dynamic leader in an expanding industry.

Endless Summer Landscaping

4.5

We share a huge shrub with our neighbor in the Dixon Heights townhouse community. We moved into our…read moretownhome in March of 2023 and decided to do our own yard work. We were really not able to do a great job in trimming the huge shrub last year, so he hired Endless Summer to trim the shrub this year. An awesome job was done today! So beautiful! The cost was worth all the hard work and the hours it took to make our shrub look like it did when we moved into our townhome. The cost was also worth it because I do not want my husband getting on a ladder to do the work which really requires a taller ladder and a two man job. Thank you to the Endless Summer team for making our back yard look great again. See you next October.

I highly recommend Tim and his crew. They were the most economical, gave many recommendations,…read morebrought us healthy plants and did a wonderful job with our plantings for privacy. Having him back in the Spring do do planting beds for us.

Concord Pools & Spas - poolservice - Updated July 2026

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