I canceled my membership the beginning of June. Their policy is that you have to cancel in person,…read morebut you don't have to sign up in person. Strange. I went in person and canceled. Was told I have to pay a late fee. No other charges mentioned. Also, said I would be able to use the gym till the end of the month. June 24th came around and they charged me a monthly fee. I call them. And they cancelled the membership again, although you can't cancel over the phone. She said she will request a refund for the charges. I had my bank reverse because it wasn't authorized. It's August 14th, and I was charged the monthly fee + a late fee. My account still shows active. I call them. A girl named CeCe (who conveniently says she's a manager) says your account will be closed 30 days after your last payment. My last payment was the beginning of June, the late fee. More than 30 days ago. At this point I can see they are trying to keep my account open and clearly not honor a 2 time cancellation. This is the worst gym I've been apart of.

Racist people. I cannot stand them and it is confirmed in how they dealt with andrew coxread more

So far so good. Been a member for a few weeks now and it's been good. The staff is helpful and…read moreinformative when I signed up. The machines are current and work well. They also have a good selection of weights. The negatives are that it does get pretty busy on some nights, so you may have to wait for certain machines or areas. Also, they are currently adding more equipment and remodeling. The issue is things are feeling super cramped, and if it's busy it's really tight in there. Well, we will see how things end up after the remodel.

#CrunchFitness refuses to cancel my membership. I've been to two different locations in Charlotte…read moreBallantyne location and they keep telling me different information. I came in mid April to cancel in person and they stated once the pending charges complete it will be canceled. They tried to charge my bank again in May. I called to see if maybe they had a clerical error but they said I need to come in again. I'm no longer in the state hence the reason I cancelled everything before I left. I tried calling them again but the agent hung up on me several times. Now I get a fast busy signal. (704)385-7827 #crunchfitnessorangepark #crunchfitnessriverview #crunchfitnessschaumburg #crunchfitnessba #crunchfitnesscharlotte

Probably the best large type of gym in town. I've been a member since it opened, some things have…read moregone down, such as cleanliness. Equipment is kept up fairly well but could use a few more pieces of equipment for a gym this sized. Major problem with people sitting on the equipment and looking at their phones not sure what they can do about that though.

Recent staff hired staff at front desk are rude…read more 3 years been going here. Never told I will be forced to download an app. I know it's not true. Staff creating policy because of personal preference.

They don't even deserve one star! If you're thinking of joining, just don't!!! They are deceptive…read moreand the customer service stinks!! When my husband joined, they kept stopping him at the front desk saying he's not a member, even though they were taking our money from our bank account. Fast forward, we ended our membership AND paid our final balance. They gave us a receipt that stated his membership would end on March 13th. Now we're in April and they are stating his membership is showing active and they keep sending emails stating he has a past due balance. How? I was told that the person who ended the membership made a mistake and they can request a refund for us but we will NOT get it!! (Yes that's really what he said) WOW! There are plenty of other gyms that won't steal from you.

DO NOT SIGN UP!!! Very misleading and scam-like practices. When you sign up, they only focus on the…read morepromotion and skip over extra fees, especially the annual fee. The Peak membership is advertised as "month-to-month with no commitment," ( even says it on their website) but when you try to cancel they suddenly claim there's a 4-month commitment -- something never mentioned when signing up. Canceling is a nightmare, the staff has a terrible attitude, and Deryk in particular was extremely unprofessional. Horrible experience. Save your time, money, and dignity and go somewhere else.

Unfortunately the few real gyms in Steele Creek. They have all the equipment needed for a good…read moreworkout and decent hours. The downside: they don't manage the lockers at all. Many are broken and it seems like they don't actually reset the locks at night because each morning they're all taken somehow. Also, the showers have one temperature: scolding.

This is a multiple issue complaint. First of all. A clear lack of cleanliness and not available…read morelockers at almost all times of day in the men's side. Like who is keeping these locked up even when there's clearly not that many males at a given time. The trainers consistently harass you to sign up for a plan. I told more than one trainer over in phone and in person that I did not want their services and to stop calling or emailing me. Yet this did not cease. Finally the predatory cancellation / membership annual renewal fee. They will literally charge and annual renewal fee on top of the next months fee. Doesn't matter if you cancel day of, they'll still charge you. The website offers cancellation form but this location doesn't approve them. I literally had to drive 1.5 hours to get to this location just to cancel and was met with additional fees. All around highly do not recommend this gym unless you don't have other options. Be careful of the cancellation when you do move because they will not hesitate to steal your money.

I have called, left emails, and stopped by the facility. No one answered when I stopped by. No one…read morehas returned my calls or emails. I'd like to join the facility but cannot get any information.

I recently joined Snap Fitness which contains all the gym essentials. A decent amount of cardio…read moreequipment, free weights, circuit training machines and the squat racks. Its a little small inside but the layout of equipment is well done so you don't feel too close to everyone while working out. Ed, the gym owner is a great guy and very easy to get along with. His gym membership fees are very reasonable and you can sign up for a month to month membership as well. So far the other gym members are all respectable and I've experienced no issues. I recommend this gym to whoever is looking for a place to call their workout home.

Worked out here as a guest in the area. I called in advance and knew I had to pay a $10 day fee,…read morewhich may not be reasonable, but is standard. So I paid the fee, got in the gym quickly with no problems, and couldn't really ask for more on the service side. Sure, the women working the desk weren't super friendly, but that's not why I went to the gym, and they certainly weren't rude. The gym itself was great. I like a wide variety of dumbbells and weight lifting machines, and they had everything I needed. The dumbbells go up to 150, there are plenty of benches, racks, and barbells, and hammer strength gear abound. The equipment was also new, clean, and organized. I had great workouts here. In addition, the gym as a whole was quite clean and well-kept, including the men's locker room. No bad odors at all. I would recommend this gym and will be back next time I'm in the area.

Unfortunately, my experience with Golds has not been a good one…read more Tried calling for weeks, left messages. Could not get someone to return my call until I requested to talk to someone about joining. Now, they won't stop charging my credit card. Do not join unless you want to continue paying for a service you are not using. Zach, the manager has been no help and doesn't return phone calls when he says he would which delayed me cancelling. This family of 6 will not be returning to another Golds Gym. We are now giving our business to the great gym up the road and for waaaay less $$...

This YMCA is in a great location downtown Charlotte NC. This is the perfect place to get a…read moreWonderful workout and pamper yourself afterwards in the hot or wet steam. There are alot of weight machines, hand weights and exercise classes as well. There is also a nice walking track as well. I would Highly Recommend!

Clean; new equipment, rarely crowded; variety of fitness options; free parking (during off prime…read morehours); towel service;

I love this place, it's super good for fitness and the pool is amazing! This is my favorite place…read moreto do exercise plus not only the gym and the pool they have games like tennis etc and it's so fun, my favorite for sundays

As you read this...Keep the fact that this facility is the most expensive gym membership…read moreanywhere...and especially Charlotte. Also this is meant to provide constructive feedback in hopes that management/area director and leadership at Lifetime read this- finally these are constant grievances of mine, others on this feed and I have been a member for more than 3 years. Additionally, I've experienced the brand new top shelf Lifetime in Cary NC...world of difference in service, equipment (of course new) , AND true spa like feel in the men's locker room...down to lockers have 'bumpers' on them so when they are shut they are quiet. 1. NOISE! Men's spa area is so loud I have to wear airbuds to escape the constant yammering of others in the steam and sauna. 2. Tired Equipment and in consistent amenities- I joined for the quality of equipment and mainly access to steam and dry sauna- Equipment is worn out...bikes, cable machines, benches, accessories for gym equipment in general need replacement. Machines sit dormant waiting for repair often...and Steam room is constantly inconsistent and temperatures in dry sauna are below recommended temps. Did I also mention how LOUD it is in the 'Quiet Area.' 3. Towel service is 1 STAR....and unacceptable. Last night and many days/nights the shelves in the locker area are bare with NO TOWELS....I literally had to walk the locker room to find a clean towel to dry off with. 4. Family Friendly. YES! It should be...but now that school/college is on summer break the gym experience is fraught with kids being kids.. from locker room to gym floors...absolute chaos... 5. Showers- The entire shower area is a mess a lot of the time, but especially last night....walk into a shower and someone left towels inside stall....No attendants cleaning up or restocking towels...counters full of water, etc. NOT A PREMIUM EXPERIENCE! I truly enjoy investing in my health and consider Lifetime a splurge in my budget....BUT I continually leave shaking my head at the level of service...quality...and inconsistency....even the 'simple things' from a staff person, like Have a good night...hope you had a nice workout. It would be nice to have persons on the floor assisting 'newbies' with workout tips or offering assistance in using the equipment.

I love working out so it was nice to check out this planet fitness location. I used to be a member…read morebut canceled my membership once I moved. I was in town visiting and needed to get some cardio in. We got here around 9:15am and the gym was relatively calm for a Saturday morning. The facility was very clean, lots of wipes and spray bottles available. The TVs were working and only 1-2 machines were down in the entire studio. I didn't use the bathroom so can't speak to its cleanliness but I'm sure it was good. There was plenty of parking out front too which was nice.

Planet Fitness recently updated the layout and added more equipment, which makes sense since this…read moreis one of the busiest locations. The gym looks nice, and there are a lot of new machines. However, I have noticed that the weights on many of the machines do not seem accurate. I work out regularly at the Belmont and Mt. Holly locations, and the resistance on the machines here feels very different. The weight settings don't seem to match what is listed, making it difficult to track workouts consistently. I hate leaving a negative review because I appreciate the upgrades, but I hope management checks and calibrates the machines. If the weights aren't accurate, the new equipment isn't really an improvement.