I worked with Dream Builders on a day to day basis for the last 11 months and it has been very…read morefrustrating. They cut a high voltage electrical main when digging the post holes. They poured a concrete patio over the high voltage electrical lines which I understand doesn't meet code. Our contract clearly states that Dream Builders will install drainage as required. After the first hard rain storm, see photos and video, Dream Builders salesman Rob, claimed that no one could foresee the amount of water that would drain to the patio. Looking at the photos, it is very easy to see that the downhill grade of the parking lot comes toward the patio. Yet a professional deck builder stated that it couldn't be predicted because they did not want to pay to make it right. Water has been inches from our door during several rainstorms. Late this afternoon, Dream Builders emailed us and stated that they would not be completing the job and offered an unfair partial refund for a fence and incomplete drainage along with the mess documented by Tom Keogh. Please examine the photos and video and form your own opinion. Update #1 We received a text message from the Dream Builders Project Manager stating that they would come fill in the holes that were left open and clean up the mud. See the attached last 3 photos. Stay away from Dream Builders at all cost! If everything goes well, everything will work out with Dream Builders. As soon as any problem arises they will cease communication, stall and attempt to turn the issue on the customer while asking the customer to pay for their mistake. After severing a high voltage wire, it took 6 months for Dream Builders to make an insurance claim and get the electrical fixed. The owner (Nick) and salesman (Rob) have zero moral courage and did not show up on our site since June of 2023. You would think the owner would be concerned about making things right but look at the last 3 photos, those were taken post cleanup on 15 Dec 23.

For those who don't want to read this whole thing: We don't recommend dream builders and suggest…read moreyou use a different company. We hired dream builders to replace the back porch on our house. We wanted to move from wood to the more permanent and long lasting Trex building materials. We also wanted stairs to the ground which we did not have on our porch. We were thrilled with the initial presentation. We hired them for, what was for us, a pretty large project. We were very disappointed and wish we had gone with a different company. - dream builders does not employ the workers. Our project was sub-contracted to a carpenter who sub-contracted to the workers he brought every day. On any given day, we had no idea who was coming to our house. We rarely saw an employee of dream builders. - In the demolition stage of our project, the crew ripped through both our underground downspouts and our sprinkler system requiring both to be repairs. I was informed that the contract requires me to put flags were all of those are located throughout the yard. Since I didn't, they are not responsible for the damage. I have no earthly idea where all of the sprinkler lines are laid throughout the yard. I find it hard to believe the workers couldn't stop when they felt a little resistance so they could determine if the item was important and fragile. It seemed lazy and unprofessional. It also seemed like a fine print scam. - We made an adjustment to our plan as the project got started (moving where the stairs reach the ground). We were provided a picture of what that adjustment would look like. When the stairs were about 1/2 way done, it looked nothing like what we expected. The stairs now were going to terminate right in the middle of our patio opening. We protested and we were told that the picture couldn't look exactly like the finished project; it was just an estimate. ??!!?? Are you serious? Even if that is the case, which I don't believe, we were never informed that such a result was a possibility. We were then charged more for them to correct what I fully believe was their error. Though they came down some in the cost they intended to charge us, from this point on we felt uneasy about the project and again scammed. - Included in our project were lights for the stairs to illuminate the steps. The finished project looked ridiculously amateurish. The wires were strung up under the wood panels with simple nails and remained totally visible. The power box was simply placed on a couple of nails driven into our siding. Nothing was wired into the house or stored in such a way as to look nice. It looked like I could have done it myself on a weekend project. Again, we protested and were told that the job they did was standard procedure. They don't employ an electrician and what we were asking for was both unrealistic and expensive. For the size (and cost) of our project, it deserved to look better. - Speaking of the electric box, the lights were merely plugged into our outdoor outlet. I asked of the safety of such an arrangement and was surprised it could even pass code. I was again told it was standard procedure. I was later told (by a contractor I trust a whole lot more than these guys) that the arrangement was neither safe nor up to code. He fixed it for us while doing another project (free of charge, BTW). - We had the wood posts under our deck wrapped to look nicer. Some of the posts were a bit taller than the wraps however and the wraps were not secured; they could slide up and down. - the project did not actually meet code initially. The carpenter did not install 2 x 8 beams under the bottom of the porch for extra stabilization. This was corrected but it makes me wonder where else they cut corners. Speaking of which, while building the upper landing for our stairs, we saw a small chunk of wood fly off as a result of being hit with a nail gun. Rather than replacing the board that now had a piece missing, the worker just kept on nailing. Agin, we were assured the piece was not structurally required and nothing was wrong with the board. In the end, the porch and stairs are completed and look adequate structurally. I have little doubt that they will last and I have no concern with my family being out there. That's the end of the good news. The process cost far more than we thought it should have for the work they did. The communication and interaction with the company was substandard. I did not appreciate having our project subbed to someone who then subbed it out again. We felt cheated out of money for their design flaw. The accessories look no better than doing it myself (we hire other people for a reason). We paid them a significant amount of money (at least for us) and it constantly seemed like they were trying to cut corners and maximize their profit instead of focusing on a great finished project. I wish we had gone with someone else.

I legitimately feel bad that Elmer doesn't have more reviews for all of the outstanding work that…read morehe does. He made my boring mulch bed in to a beautiful outdoor oasis. His pricing is incredibly valuable. That is to say, you get so much value behind his pricing. You get a guy who is always in the know of the status of your project, you get a company that cares about your lawn and the appearance as if it was their own, and you get an incredible warranty if in fact anything goes wrong. I have a feeling I'll be using him for other pathways around my house, but until that time. Thanks for everything, Elmer!

Green Landscape agreed to clean up beds (hand remove weeds, limbs, trash, leaves, and any other…read moredebris), spread 1 inch of premium mulch in the beds (which was plenty), trim plants, remove three old flowerbeds, transplant two nandinas, add gravel with geotextile fabric around shed, and revert the area around utilities to a bed. Their quote was extremely reasonable, and they went above and beyond my expectations. They completed the project in one day, and they even straightened up some of the brick borders, which was beyond what they agreed to. I so blown away by the results, words just don't cut it, so make sure to check the pictures.

Capitol Awning replaced our awning last year and came back this year to repair it after the heavy…read moresnow broke it. They are reason priced and provide good service. would recommend for sure.

Capitol Awning installed a gorgeous Sunbrella awning onto the front of our house just two weeks…read morebefore the recent freak ice storm in Richmond. There was a huge and very heavy boulder of unmovable ice lodged on top of this for weeks. We needed to wait for it to melt. The frame, mounting and fabric all survived this ordeal unscathed. The quality is extremely high. And I highly recommend them and will absolutely return. I will mention however, these people are not great communicators. Calls went unanswered, the installers just showed up without an appointment. This can be sharpened up. But otherwise, I thank you folks very much for an excellent product made locally at a fair price!

Everything was awesome and always is when dealing with long fence. They are awesome I recommend…read morethis company to anyone

Too expensive for minor repair work. Contacted them for 2 very minor repairs that were met with…read morevery expensive estimates.

Garrett was very prompt at coming to measure and talk with us. He had promised the quote on…read moreThursday which was 4 days ago. We have reached out to him with no response. We have decided to go with another company as he is unreliable

I really wanted to like them. He came out to give us a deck estimate and it seemed very promising…read moreafter chatting with him. It's been 3 weeks and after multiple attempts to contact him, we never heard back and never got an estimate. We're very disappointed

++++ Communication; I reached out to several companies to clean my gutters & Richmond Power Washing…read morewas one of the first and few who even responded to my inquiry. They quickly quoted a price & sent formal document verifying quote & offered several options to accept the offer. I accepted there quote on a Sunday, they arrived Thursday on time, went above and beyond by cleaning my gutters and some of my siding and deck to make sure all the debris was gone. They were very careful with any outside items they had to move around to complete the work & also set everything up (better than it was when they came) prior to leaving. Final invoice was sent immediately after completing the work & let me know of there findings around my house! Would definitely recommend to anyone looking for powerwashing services.

I would highly recommend this company. Affordable and did an excellent job! Have them saved in my…read morecontact list for next year