Our family has been seeing Dr Dormer for over 15 years. He is thorough, pleasant, and honest. He…read moredoes not do unnecessary dental work. His office staff and hygienists are excellent! The quality of care is exceptional!!

I called yesterday and scheduled a consultation with Tammy. I was actually hung on a few times…read morebefore getting her. Not sure why.. During my conversation with her, she hardly let me speak. She talked over me multiple times, even though I advised I was trying to provide her with my insurance information. I should've taken that as a sign to end the call and leave it at that. She went on to tell me she didn't recognize my insurance so it's likely not accepted. She continued talking. I was finally able to intervene and tell her it was as I've already completed the eligibility via my insurance's website. She took all the info and made the appointment. I didn't feel the greatest about it but decided to let it go. She called me this morning with ZERO phone etiquettes.. no greeting, no telling me who she was or where she was calling from, just asked if I was xxx. I asked for her name, as she called me. She then proceeded to raise her voice in annoyance as if what she did was ok. Please invest in some customer service and phone etiquette's training as your employees should not be calling patients without stating who they are and where they're calling from. Oh, and a little kindness goes a long way. Needless to say, I cancelled the appointment.

Dr. Pepper and his staff were fantastic, and very sensitive and caring in taking care of my elderly…read moremom's gum biopsy. They made the entire experience downright pleasant, and were great about explaining what was happening and what to expect. I recommend these folks highly.

I went to this dentist because I had to have a tooth pulled. I was referred by a dr who worked…read morewith them next door. I had no choice because I was in so much pain. I was informed that my insurance would NOT cover this claim. It turns out my insurance DID cover it and the balance was $33. This was in December. I was in and out of the hospital, my finances were being transferred from CT, and I received statements from the dr's office about this $33. The last statement I received was on March 31st stating that if I did not make a payment that they would "pursue further legal action." March 31st... this was a Tuesday. I was served today with a Civil Hearing for this bill stating that I had to pay $183.50!!!! This office NEVER called me to get a payment, they only sent statments. The last statement sent was LESS than a month before they filed charges. According to the District, I was told that it takes at LEAST a week for them to process the charges. Which means they were NEVER going to give me the change to pay this balance. I called the office today and told them that I would GLADLY come in and pay the $33 charge - and I was informed that I have to pay $269 because of the court fees. DO NOT EVER GO TO THIS DENTIST!!!! They are all about money and care NOTHING about their patient.

Dr Knipe and office manager Beth are animals . Can go into details but that's really all you need…read moreto know .

Came to Sudbrink Oral Surgery for my son who needed a tooth removed they called a head of time to…read morego over his health history then we came in for an appointment, they scheduled us about a week later for his surgery. The nursing staff was so friendly as well as Dr. Sudbrink. Their billing department called me a head of time to go over my insurance and let me know how much to bring the day of his surgery which was very informative. The surgery went great and my son recovered quickly. Any time I called my questions were answered right away. Definitely recommend

I got my wisdom teeth removed today at Sudbrink Oral Surgery! It's a nice office behind the Hershey…read moreTanger Outlets. Over the summer, I had a consultation appointment and was given all of the necessary information for my procedure. My surgery was scheduled for first thing this morning, and I was taken care of right away. Ashton and Jacqueline were both extremely friendly and more than happy to answer my questions. Dr. Sudbrink was also very personable during the time I remember conversing with him before he administered my anesthesia. Everything seemed to go smoothly, and recovery has been treating me well. It was a short and sweet outpatient procedure, so I was in and out of the office in an hour! To top things off, they called my house a few hours afterwards to check in on me. My only suggestion for them would be to offer the patient some water or ice chips before they leave. I was quite swollen and numb, so maybe that's why they didn't bother. Otherwise, it was a great experience (under the circumstances), and I'd recommend them to anyone in need of oral surgery!

My visit to Dr. Price's office was very enjoyable. The front desk staff was very caring and quick…read moreto get me back to Dr. Price. The treatment was gentle and Dr. Price was concerned with my comfort for the entire process. I would highly recommend Dr. Price for dental care and treatment. My family and I will all be returning to Dr. Price in the future.

Not once but twice.... I wanted to make sure that the review was absolutely honest and forthcoming…read more I visited this "doctor" months ago in a momentous amount of pain. And I was told I need it referral referral- Dr. Desai was kind enough to tell me that she promised that that an Advil and an ibuprofen, is all she recommended to me and she let me pay and suffer for days. Her recommendation absolutely did not work in fact I probably what is needed my stomach pumped For taking so many. My pain was incomplete agony. But once I got to get my tooth extracted someplace else the dentist was very professional and subscribed a small number of pain pills to get me through the oncoming days. I returned to this dentist, with absolutely no pain and I expressed to her that I was very disappointed with my last visit and hell she left me to walk out of her office, in unforgettable agonizing pain and surely she remembered me and said that she remembered seeing my review???? Funny how I am this woman's first review. So I'm sitting there in my appointment listening to her Indian music, and her endearing personality how she looked down at me and said that her idea of ibuprofen and Advil together are quite remarkable! I explained to her that I had a right to not be in pain as any person with an extraction or a root canal has ever experienced it's something that's pretty traumatizing, and extremely painful. Instead of doing the right thing and prescribing some thing that could actually help a person because that is the point of being a "doctor" she looks at you like you were some pill junkie. Absolutely not the case with me. I'm just the kind of person that when I have a procedure done or have any sort of surgery that's invasive I'm expected to be in pain and the pain is unbearable to me. This woman was absolutely so rude to me that she had your Dassie to say "hi I'm actually surprised that you came back" I absolutely do not recommend this woman for anything but teeth cleanings. I don't know why anyone would want to get into the medical field if they didn't actually want to help people so I had to put her on the spot and ask her what kind of dentist she was if she doesn't do root canal's and doesn't do tooth extractions and she said she's just a basic dentist. Collect peoples money and sit around listening to music all day long with a horrible bedside manner is what this woman's work is. It's so interesting how so many dentists and people in the dental field Wonder why people fear and have phobias against going to the dentist and why they put it off. I have had dentists in the past I've been doing work on my teeth since I'm a teenager and I have never experienced a dentist like this in my life the past 30 years I have always been taken care of and never looked at like I was some sort of unreasonable, demanding patient. Awful treatment as she rolled her eyes behind her glasses and walked out and didn't even say thank you or goodbye she tossed me off to another dentist. Her staff is definitely very kind and patient. unlike she is but she's unnecessarily rude. I don't recommend this dentist.

From the owner: Hershey Dental Group offers comprehensive dental care to patients of all ages in Hershey, PA. Our…read moredoctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.

I've reviewed this location before as being a not bad choice for dental care post-COVID, especially…read moreconsidering places around weren't taking new patients. However, it seems to be going downhill with respect to service, with a main contributor being the difficulty getting anyone on the phone. Any call to the office over the last 4+ weeks winds up in voicemail and asking the office manager or receptionist about it just results in some version of "I don't know." It's easy to overhear in the office that several other people have experienced the same problem and get the same response. I think it's probably still a good location for care; it's the service that's challenged at the moment. I'm not a fan of not being able to verify which appointment I need to make when they've scheduled and attempted to confirm multiple appointments for me on successive days -- I came in today just hoping that today was still good and haven't been arbitrarily cancelled because of the other appointments this week. It is likely I'll see if I can find another place between now and my next cleaning/checkup.

Horrible new patient experience! Appointment at 8AM. Arrived early... completed everything. Then…read morejust WAITED.... Watched 4 others get called back. Seen a guy come in at 8:17AM and he went right back. Watched Miss Chunky showing her face to get her patient. I am good, I don't want someone who doesn't have the$hit together working on my teeth. You eat at home or on your break. Never again.

I want to say what a great office they have in Harrisburg . I went there to have 3 teeth extracted…read moreand the whole staff greeted me with respect and made my visit very comfortable. the extractions and post operative time went very well. I want to thank Kate, Carol, Felicia, Dr. Bortel and everyone else behind the scenes for their efforts to make my experience as comfortable as it was. Thank you from Mike H.

Had a wisdom tooth removed this week, at the nationwide office. The entire staff from the front…read moredesk to the procedure team to the post procedure review was friendly and professional.

Gentleman who reviewed my dental needs, Farhaan Jaffer, really showed genuine care toward me. He…read morelooked over my 100% FREE scan and in consultation with the doctor recommended not needing an implant and gave me 4 recommendations for Dentists (to include business cards) to do a simpler procedure. Farhaan really demonstrated that Clear Choice cares about the patient. Recommend Clear Choice if everyone is like Farhan.

From the initial consultation, the waiting area, to the receptionist, the assistants, and the…read moresurgeons, excellence at all levels. Facility is state of the art. Not the least expensive but was happy to pay the extra for the professionalism and courtesies. I'm not one to throw money away, it was worth the extra. Wife never looked better, has a renewed spring in her step. Can't say enough good about this place, highly recommend. When reading some of the other reviews, I suggest you temporarily put that aside and give them a visit, our experience was a good as we could have hoped.