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    Confidential Care

    2.4 (8 reviews)
    Closed Closed
    Updated 2 months ago

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    8 years ago

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    Mid America Mental Health - Integrated and holistic approach to mental health

    Mid America Mental Health

    1.0(8 reviews)
    0.3 mi

    Extremely disappointed in this organization and with the providers. Within 2 weeks, 3 different…read moreproviders have canceled my appointment. I finally got one booked and I don't receive a text or email for my video visit. I call the provided office numbers, I find other numbers online to call, I email the organization, I make a complaint on the app. No response. I even called a week prior to seek help for a past provider cancelation. This has been an emotionally taxing experience as I'm just seeking mental health help. I am a therapist and take great pride in my work, it's disheartening to see that places do not, especially when mental health is involved. Do not waste your time with Mid America, ZocDoc, Dr. Wajid Khan, Dr. Kenya Moss, or Carly Augsten.

    Had a referral from dr. They called and gave me the wrong number. I called and she tried arguing…read morewith me when I have the vm. Arrived at my appointment today. Receptionist was rude. The nurse who did the initial intake was even worse than the receptionist. The atmosphere is outdated and makes it sketchy. Appointment was at noon and the dr walks in the door 41 minutes after our appointment and called us back at 12:50. Our appointment was at noon!!! They have signs all Over and in the paperwork that no shows will be billed and if you arrive late then they may not see you. Sorry they feel your time is not as important as yours. For a mental health facility the staff looks pretty miserable.

    Confidential Care - psychiatrists - Updated July 2026

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