It's a beautiful thing to discover such a beautiful thing. On a cold blustery night I stumbled into…read moreHi-Fi by happenstance and it was everything I could have wanted. The music was energetic and welcoming with a live DJ throwing down some groovy tracks. The bar feng shui flowed perfectly and each bar tender was at the top of their game. The sake and cold beer were incredible and any question I had was answered thoroughly. Also, the Japanese curry fries... they are my new obsession. I can't wait to come back and try more and basque in the excellence of this place. Must try.

I actually had ramen up in Issei, and while I was eating a friend found out I was in Lancaster and…read morerecommended that I go to Hi-Fi Izakaya. Not one to say no to an adventure, when I finished my ramen I headed to the back of the space and got a cocktail. The vibes are different between the two spaces and I wish that I had come to Hi-Finfirst. I ordered the shōga- nai which delivered on the mezcal forward cocktail. It's served in a delicate glass with a marigold. I really enjoyed sipping this cocktail. This vibe of this place is dark and modern. The music is fun with remixes of 80's songs. If I lived nearby, I'd come here all the time!

Everything‼ This 3rd generation family institution has been selling consumer electronics for a…read moreCenturySoundscape has been selling consumer electronics from the inception of consumer electronics. They got their start selling floor standing console radios in the 1920s, & have remained on the cutting edge of electronics, & the technology leader ever since. Started in Bawlmer Hon, & still there a Century later, the Dorsey family has been serving clients locally, nationally, & internationally. They are most likely the oldest consumer electronics entertainment company in America (if not the World's oldest), & they are still family owned & operated. Amazing! .................................................................................................................

I really had an incredible experience shopping here. I know a little about audio equipment, but was…read morecertainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now!

They've been repairing my gear for years, but make sure you call ahead to make sure they are open…read moreas I got fooled on a couple of occasions after driving 45 miles to their shop from my home to discover that they closed early (mind you, one of those days WAS due to a power failure in the building). My only regret...as of early 2025, they ceased repairing reel-to-reel equipment.

Terrible experience. Very expensive. Green Eye vacuum tube didn't even last 4 years. I've had…read morevacuum tubes last over 20 years. Junk from China. Their short lived warranty is a joke. They don't stand behind their work. J Grabowski

Been here a couple of times now…read more Erik is phenomenal great showroom with lots of product to see and hear. He is well educated and experienced in HiFi audio especially analog, turntables, niche speakers, amps, etc. Erik has twice gone above and beyond for me as a customer. Just got my new REL subwoofer set up and it's fabulous. Erik made that happen! Go see the store. awesome to work with

Nice review! The only review in 5 years that looks like Bek wrote it!!!!…read more I'm sorry but when I've been in the store half a dozen times and they don't even say Hi. How are you today? Is there anything we can help you with?? Nope they just ignore you cause they've judged you by the cover at first glance. Even if I can or cannot afford to shop there every customer should be treated as if they're gonna drop thousands on high end audio! We shouldn't feel less than walking into your store!!!!!!!!!! End of story! Chances are I'll drive way further than 20 minutes to feel like I'm a valued customer! Sorry but this is a store where the audio equipment is nicer than the staff!!!! You guys are supposed to be helping people have the best experience with audio not making them feel less than! This review would be way different if you guys actually just said hello when we walk in the store!

This is hands down the BEST managed and operated store that sells used vinyl records and vintage…read moreaudio equipment. Most record stores I've been to barely acknowledge your existence when you walk in the door. Not here, the owner Max, ensures he greets everyone who comes inside. If he is busy with a customer when you come in, he'll be sure to greet you at the first opportunity. I first visited here a week ago and bought three records, all of which were fairly priced. The one record I purchased, a Jazz album, Max could not let me take it homewithout cleaning it first. His wife who rang us up was equally as friendly. My mind was made up that I was going to buy a turntable from him as I was in the market for one. Today I stopped by and Max was happy to help me in finding the right turntable for me. Super nice and helpful, he walked me through what he had and I walked out of the store with an amazing Kenwood. His shop is super clean and welcoming. Although the record selection isn't huge, he has plenty to find perhaps that missing one for your collection. So no matter if your are looking to have equipment serviced, purchase vintage equipment, or add some vinyl to your collection, look no further than here!

My girlfriend and I recently visited Turning Point Record Shop in Manheim and had an unexpected…read moreinteraction that left us disappointed, irritated and honestly shocked. I expected better. Another couple was in the store discussing the sale of a large reggae record collection. During the conversation, the owner himself was suggesting other stores and avenues that might be interested in a collection of that size. Because the conversation was already centered around possible buyers and options, my girlfriend mentioned another local shop that may have interest as well. The response was unexpectedly hostile. Rather than simply saying he preferred that competitors not be discussed in the store, the owner became confrontational and made the situation uncomfortable for everyone involved. She was tearing up outside, I was shook.. as lady stepped out with us to make sure we were okay. The reaction felt especially strange given that he had already been discussing alternative places himself. "That's unethical." The thing is, we're not business owners--we're regular customers. When a conversation already includes multiple stores and outside options, most people aren't going to think it's wrong to mention another place that might be worth checking out. A simple "I disagree" would have been enough. Instead, it turned into a hostile interaction that left her upset. Afterward, I spoke with one of the individuals involved, and they expressed how uncomfortable the interaction had even made them. They were even reconsidering whether they wanted to move forward with their pending deal as a result of how the situation was handled. There is nothing wrong with setting boundaries in your business, but professionalism and respect toward customers should come first. A calm conversation would have gone much further than the response we witnessed. Hopefully this was just a bad day, but based on what we experienced, the interaction left a negative impression on us and others who were present.

Very nice owner!! Helpful and very knowledgeable about equipment & things you need to get the job…read moredone

Took my money ($180 if I remember correctly) up front for an evaluation. Told me all about the…read moremulti step process. Said 1 month. It's been three months and he keeps blowing me off. I've heard similar from other people.

I walked in looking for audio magazines and just felt pulled into the space. Beautiful layout,…read morereally nice equipment, and the service is just great. I'll definitely be back soon for advice and purchase of new home audio. Definitely recommend at least a visit so that you can see for yourself.

Great place, with excellent high-end equipment. Dave was able to send out crews to our NJ, VA, and…read moreNY homes for installs, so we had a trusted bunch get the job done correctly the first time. Love the VPI and B&W loudspeaker pairings that were recommended, and the drop-dead look their architect came up with for our home theatres. Yeah, they actually have an architect who knows how to seamlessly integrate into existing surroundings. Even my wife is getting into movies now, so I can blast my soundtracks from The Fall of Western Civilization, which I produced!

Off the beaten path but worth the trip. Works with contractor, architect, and designer. The store…read morehas a showroom to see ideas and houses a couple of divisions so make sure you ask for the Elite Home Technologies guys upstairs. You won't be sorry.

From the owner: Elite Home Technologies (EHT), a division of HiFi House Group, is one of the most prestigious…read moreinstallers of custom electronics and smart home systems on the East Coast. From mirror TVs and invisible speakers to security cameras and dependable Wi-Fi networks, we can place even the most complex home systems comfortably at your fingertips. Perfect and simplify your home with: - Smart Home Automation Systems - Closed-Circuit Security Systems - Shade, Drape, and Lighting Control - HVAC and Climate Control - Green Energy Management Additionally, EHT will design and install: - Whole-Home Music and Video Systems - Media Rooms and Home Theaters - Home Computer Networks - Home Entry Systems - Home Control Systems Our award-winning engineers, installers, and programmers have been featured in magazines and television specials, recognized for developing some of the most intelligent, energy efficient, and easy-to-use home technology systems in the nation.

Nick has provided excellent customer service. Thank you Nick & Sky by Gramophone Team!read more

not so pleasant to deal with. couple interactions and didnt make me feel good to deal withread more

Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

Excellent customer service. Scott was meticulous about installation…read moreof my TV. Came back when I noticed a problem. He solved it with a thinner cord and had the patience to answer all my questions. Also installed a new internet wi fi system which is the first time I have had full house coverage.